Skip to main content
Beginning of main content

Recent guest reviews

Our encounter with everyone from all of the staff that greeted us during our valet drops/check in, the concierge were so friendly, helpful and accommodating throughout our stay! The daily breakfast was wonderful everyday and AK was simply AWESOME! Great downtown location with shopping and restaurants galore! Vancouver is a beautiful city and there are many things to do in/around the surrounding areas. We look forward to our next trip back to BC and we will definitely visit the Shangri-La again!

Excellent hotel, good location, good breakfast. Love the service, had a good time

Girls Weekend in Vancouver. Perfect location and excellent amenities! 5-star all the way!

Staff was friendly and very accommodating. Everything was perfect, from the room to the food in the restaurant. Five star treatment.

It took us 1 HR to get into our room because the door key didn't work in first 4 attempts.

The hotel was GREAT. The only thing that was better then the hotel was the staff. They were extremely attentive and very professional. Our total experience was fantastic.

The Shangri La hotel is a very nice facility that is new and well maintained. The hotel manager, concierge, and staff are very friendly and helpful, and a delight in all respects. The location is very good, but is on a busy street that has traffic all hours of the day, and some road noise was noticeable on the 14th floor. The restaurant is excellent. Major downtown attractons are within easy walking distance.

I recently stayed at the Shangri-La and had a great experience there. The hotel is very modern and the bathrooms are amazing (TV built into the bathroom mirror). The location of the hotel is great. You can easily walk to most of the major sections of downtown. The concierge was also very friendly and helpful. She gave us a whole list of things to do on the first day. Also, we told the hotel in advance that I would be coming for my anniversary. When we came back the first night, they left us with an amazing desert. The one complaint that I did have is that the remote for the TV in the bedroom never worked quite right.

The stay was lovely! There was an issue at check-in (they double booked) but the manager ended up taking care of everything within 15 minutes. I found the beds to be too soft (no enough support and my back hurt in the morning - but it was just me who experienced that). The amenities are to die for - it's a combination of zen, sophistication and fabulous! It's a tough call because there are other gorgeous hotels in Vancouver (this probably wouldn't be my first place to recommend to a friend). I enjoy modern decor and I found that the furniture at the Shangri-La resembled my grandparents furniture.

Not only was the hotel an awesome place to stay, the walkability is superb too. We literally parked the car and walked everywhere. The hotel limousine took us to dinner at Espana (great tapas) and we walked back after an excellent meal.

Was great location and very high quality clean rooms

The bed was great, and the bathroom nice, big, clean. The staff was friendly and helpful. But the entry was in the basement, and the lobby on the first floor-- so NO curb appeal AT ALL. The lobby was small and had out dated weird candelabras. The room was tiny. All in all, disappointing for a Shangri-La hotel!!!

We stayed at the Shangri-la following the RSVP bike ride from Seattle to Vancouver. It was fantastic. We went straight to the pool and hot tub, and enjoyed the steam room and sauna. Quiet private rooms. Concierge recommended delicious sushi around the corner. Great location. Best place I've ever stayed in Vancouver.

The staff was great. They went out of there way to help us in any way. We were going to a concert the first night and asked for a cab. They provided us a ride with the hotel mercedes just as a treat. Great guys. The beds and pillows and comforter were out of this world. The food in the dining area was really great. Having the Urban Fare so close was a plus because our family lives in the residence part of the Hotel. All in All the Hotel was a fabulous place to stay

Love the location and absolute comfort of this hotel. The rooms are pure luxury and the staff is perfect. I will stay here again.

This is a lovely hotel in the heart of downtown Vancouver. Beautiful rooms, friendly staff and not cheap!!

A one night stay for a concert that was cancelled but it was near my partners birthday and we wanted to treat ourselves. Our room was upgraded to a suite at check-in and staff made themselves available to help commemorate the birthday. I bought flowers and they offered a vase, then they took the initiative to send a birthday treat up later in the evening, along with champagne. Amazing staff. Suite was spotless and luxurious, while still feeling cozy and comfortable. The bed was firm, and as someone with 2 previous back surgeries it's actually rare for me to enjoy a good night's sleep away from home. But I did here and that's a big deal for us. Admittedly we're not normal 5* people and this hotel is out of our price range for a typical night stay. However with our toddler at grandmas and something to celebrate we made an exception and are happy we did. It exceeded our expectations amd we would definitely consider staying here again.

1128 West Georgia Street Vancouver BC

Hotel highlights

  • Walking distance to Robson Street and Granville Street
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in West End, Shangri-La Hotel, Vancouver is adjacent to Robson Street and within a 10-minute walk of other popular attractions like Granville Street. This 119-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour health club.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11 AM.


Rooms

A flat-screen TV comes with a DVD player, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a minibar.


Property features

Shangri-La Hotel, Vancouver features a full-service spa, an outdoor pool, and a 24-hour health club. Valet parking is CAD 48.00 per night if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for CAD 135.00 per vehicle. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Executive Suite

King 1 | Sleeps 2

Deluxe Suite, 1 Bedroom

King 1 | Sleeps 3

Suite, 1 Bedroom

King 1 | Sleeps 3

Executive Room, 1 King Bed, Balcony

King 1 | Sleeps 3

Guest reviews for Shangri-La Hotel, Vancouver

Everyone (9) Couples (16) Business (4) Family (2) Other (2) Friends (2)
5
Everyone

By on May 3, 2019

Review comment responded on May 3, 2019

Thank you for rating us 5 stars. We hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Milan Drager, General Manager

5
Everyone

By on Feb 3, 2019

Review comment responded on Apr 1, 2019

Thank you for rating us 5 stars. We hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Milan Drager, General Manager

4
Everyone

By on Jan 25, 2019

Review comment responded on Jan 25, 2019

Thank you for rating us 4 out of 5. We hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Milan Drager, General Manager

5
Everyone

Our encounter with everyone from all of the staff that greeted us during our valet drops/check in, the concierge were so friendly, helpful and accommodating throughout our stay! The daily breakfast was wonderful everyday and AK was simply AWESOME! Great downtown location with shopping and restaurants galore! Vancouver is a beautiful city and there are many things to do in/around the surrounding areas. We look forward to our next trip back to BC and we will definitely visit the Shangri-La again!

By , from Atlanta, GA on Oct 21, 2018

Review comment responded on Oct 22, 2018

Dear K&K, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms, and the warm welcome of our staff. It will be an honor to welcome you to Shangri-La hotel, Vancouver back soon. Kind regards, Milan Drager, General Manager

5
Everyone

Excellent hotel, good location, good breakfast. Love the service, had a good time

By on Mar 28, 2018

Review comment responded on Mar 29, 2018

I am really glad to know that you had a good time staying and dining in our hotel. We look forward welcoming you back. Kind regards, Kari Koskela, General Manager

5

lovely!!! i will be back!!!

Everyone

Girls Weekend in Vancouver. Perfect location and excellent amenities! 5-star all the way!

By , from arizona on Feb 14, 2018

Review comment responded on Feb 15, 2018

Dear beth, Thank you for taking the time to share this feedback. I am glad that you had a nice weekend with the girls, we hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Kari Koskela, General Manager

5

best hotel stay to date

Everyone

Staff was friendly and very accommodating. Everything was perfect, from the room to the food in the restaurant. Five star treatment.

By , from Pennsylvania on Dec 4, 2017

Review comment responded on Dec 7, 2017

Thanks for staying with us. We appreciate your feedback!

3

maintenance issue

Everyone

It took us 1 HR to get into our room because the door key didn't work in first 4 attempts.

By on Apr 30, 2016

5

vancouver trip

Couples

The hotel was GREAT. The only thing that was better then the hotel was the staff. They were extremely attentive and very professional. Our total experience was fantastic.

By on Sep 28, 2015

5

mid-week vancouver vacation

Couples

The Shangri La hotel is a very nice facility that is new and well maintained. The hotel manager, concierge, and staff are very friendly and helpful, and a delight in all respects. The location is very good, but is on a busy street that has traffic all hours of the day, and some road noise was noticeable on the 14th floor. The restaurant is excellent. Major downtown attractons are within easy walking distance.

By on Oct 6, 2014

url importing https://www.orbitz.com/Vancouver-Hotels-Shangri-La-Hotel,-Vancouver.h2245179-p2.Hotel-Reviews