See all properties

Hyatt Vancouver Downtown Alberni

5.0 star property
Luxury hotel with a full-service spa and a health club
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Vancouver Downtown Alberni

Lobby
Executive Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk
Flat-screen TV, DVD player, iPod dock
Property amenity
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool

Explore the area

Map
1128 West Georgia Street, Vancouver, BC, V6E0A8
  • Vancouver Convention Centre
    ‪9 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪9 min walk‬
  • Canada Place
    ‪11 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, City View

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Outdoor pool

Civic Hotel Autograph Collection

City Centre
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
$210 nightly
The price is $244
Jul 20 - Jul 21
Total includes taxes and fees
Civic Hotel Autograph Collection

About the neighborhood

Vancouver

Located in West End, Hyatt Vancouver Downtown Alberni is adjacent to Robson Street and within a 10-minute walk of other popular attractions like Granville Street. This 119-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Vancouver Waterfront - 9 min walk - 0.5 miles
  • Vancouver Convention Centre - 9 min walk - 0.5 miles
  • Canada Place Cruise Ship Terminal - 9 min walk - 0.5 miles
  • Canada Place - 11 min walk - 0.6 miles
  • BC Place Stadium - 15 min walk - 0.8 miles

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪49th Parallel Café & Lucky's Doughnuts - THURLOW - ‬1 min walk
  • ‪Joe Fortes Seafood & Chop House - ‬2 min walk
  • ‪Sushi California - ‬2 min walk
  • ‪Coast Restaurant - ‬2 min walk

About this property

Hyatt Vancouver Downtown Alberni

Luxury hotel with a full-service spa and a health club
Guests of Hyatt Vancouver Downtown Alberni enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is CAD 54.00 per night if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for CAD 135.00 per vehicle. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect flat-screen TVs with DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and minibars are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include hot stone massages, facials, body wraps, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Similar properties

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Pacific Rim

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.6 out of 10, Exceptional, 1,001 reviews
$385 nightly
The price is $459
Jul 7 - Jul 8
Total includes taxes and fees
Fairmont Pacific Rim

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (CAD 54 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 34 for adults and CAD 4 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 60 per accommodation, per stay
  • Dogs and cats only
  • 1 total (60 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 34 for adults, and CAD 4 to 9 for children
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 54.00 per night
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

Are free cancellation options available at Hyatt Vancouver Downtown Alberni?

Hyatt Vancouver Downtown Alberni offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Vancouver Downtown Alberni?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Hyatt Vancouver Downtown Alberni on Jul 6, 2025 start from $588.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Vancouver Downtown Alberni?

This hotel is situated in West End within a 10-minute walk of Robson Street and Granville Street. You'll also find Vancouver Waterfront and Canada Place Cruise Ship Terminal less than a mile away.

Is parking available on site at Shangri-La Vancouver?

Yes, valet parking is offered for CAD 54.00 per night. Electric car charging is also available for guests.

Is there a spa at Hyatt Vancouver Downtown Alberni?

Chi is the hotel's spa and services include hot stone massages, body wraps, mani/pedis, and facials.

Does Hyatt Vancouver Downtown Alberni have a casino at the property?

No, Hyatt Vancouver Downtown Alberni doesn't have a casino.

Is there an indoor pool at Hyatt Vancouver Downtown Alberni?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Shangri-La Vancouver?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Shangri-La Vancouver have a hot tub?

Yes, this hotel has a spa tub.

Does Hyatt Vancouver Downtown Alberni feature a restaurant that includes a breakfast menu?

Yes, Hyatt Vancouver Downtown Alberni serves a cooked-to-order breakfast for a surcharge each morning at Carlino.

Does Hyatt Vancouver Downtown Alberni allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Vancouver Downtown Alberni for a fee of CAD 60 per accommodation, per stay.

Does Shangri-La Vancouver have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hyatt Vancouver Downtown Alberni?

The closest major airport to Hyatt Vancouver Downtown Alberni is Vancouver Harbour Flight Centre (CXH), which is within a mile. Another top airport is Vancouver Intl. Airport (YVR), which is located 9.1 mi away (28-minute drive).

Can I book a room with a balcony at Shangri-La Vancouver?

Yes, some guestrooms at Shangri-La Vancouver offer a balcony and may feature city views.

Does Hyatt Vancouver Downtown Alberni have a wedding venue?

Take advantage of the wedding venue at Hyatt Vancouver Downtown Alberni if you plan to say "I do" during your trip.

Hyatt Vancouver Downtown Alberni Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 854 out of 1001 reviews
Rating 8 - Good. 86 out of 1001 reviews
Rating 6 - Okay. 27 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paolo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stunning property with absolutely SUPERIOR service. I had an issue with the conditions of my balcony and the staff's reaction and care in solving the problem should be set as an example to others. Bravi!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sara, Vancouver

Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Manpreet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place to stay! Every single staff member from housekeeping to front desk were phenomenal and made the stay so much better. The spa and carlino restaurant is what we had tried and both were amazing as well with service and food tasted good! Definitely recommended for a restful stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Oxana

Stayed 1 night in Mar 2025

10/10 Excellent

Bryceton

Stayed 3 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

TED

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great location
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Zachary

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Mar 2025

10/10 Excellent

PEARL B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Irina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! The room was just what we’re looking for. Hotel amenities and staff were excellent. Definitely returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Suqin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La Vancouver was an exceptional stay with respectful staff, a large room size for two, and a location at the heart of downtown. The daily evening service was appreciated, with kind staff and many complimentary goods. The included breakfast at Carlino (bib gourmand) also had a calm ambiance, alongside its great menu and city view. It was walking distance from most if not all the prominent landmarks and locations of the downtown area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Quality service
Stayed 3 nights in Mar 2025

10/10 Excellent

Arnold Paul, Auburn

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Raya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated horrible for coming from the states. There was dill pickles in the lobby! They didn’t honor our VIP credit. The spa is a disappointment has no steam room for the men and the sauna wasn’t warm. Vincent acted aggressive and they didn’t honor $50 inconveniences credit. Our bedding had someone else’s blood stains. Baris was rude and it took 40 min to check in because they gave us someone else’s room with their cookie amenity. Very rude staff and they serve spoiled food and there negligence could have caused us food poisoning.I would never recommend this motel 6 of a hotel this should be stripped from Forbes and pictures will be sent to them.
Stayed 2 nights in Mar 2025

6/10 Okay

Sheron

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was a little disappointed with this property. Seeing I’ve traveled to other Shangri-La’s, I was expecting something different. This property isn’t large at all, the hallways are very narrow, there’s no lounge area, they have a small restaurant with a bar which was lovely. The hotel is not in pristine shape, it’s quite run down for a luxury hotel. I’d expect these conditions at a Marriott or Ritz Carlton, but not at a Shangri-La. The location was great, right downtown, walkable to many things. Close to the water and all the shops on Robson. High end stores within minutes. Everything for me was within a few minute walk. The views are also terrible due to the location and there aren’t a lot of amenities. The hotel is so small they only had one steam room in the women’s change room and the sauna was in the men’s. Which I found odd but I guess they were tight for space. You do really really that everything was tight and narrow. All that being said, the staff were exceptional right from when I stepped out of my Uber right till when I checked out. I would recommend this place but I wouldn’t except luxury. The restaurant was fine, the food wasn’t over the top but it did the trick, and they were very accommodating.
Stayed 8 nights in Mar 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025