Deluxe Room, Non Smoking, Refrigerator & Microwave
from $105
Best Western Plus Chateau Granville Hotel & Suites
3.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 47 reviews
This hotel is most popular for:
Recent guest reviews
Clean and comfortable room with friendly, helpful staff. Approximately one km to our cruise ship boarding area. Only negative was the area was sketchy with many mentally ill and addicted homeless on every block.
Good location. Close to eateries and shops. Close to peir and waterway
We stayed in this hotel for 1 night & would recommend it for it's convenient location in Granville
Pleasant, helpful staff including in-house restaurant
Hotel was easy to get to. Parking was a little tight but was underground which was good. Feont staff were excellent' quick check in. Restaurant in lobby was good and reasonable. Room was more than excellent. Large screen tv, frig, microwave, coffee, bed was more than comfortable. Clean....only downfall was had no tub. But shower was large and worked fine. But missed a tub. Room had king size bed with a balcony which was nice not the greatest view, and one night very loud on street even though we were on the 14h floor. Very good walking distance to be able to get out and around. A must see is take the hop on hop off bus, got to see city and tour guide was excellent. Will definatly stay here again. Thanks for a great holiday
The hotel is centrally located within the city, but there are several adult (XXX) establishments nearby. One elevator was not operational, and the shower head in our room leaked and flooded the entire bathroom. I chose this hotel because the room could accommodate our family of 5 comfortably, and it did. The suite was very spacious.
More than expected. Staffs were very kind and helpful, rooms were nice and clean. Located at the center of the city.
Our family with 3 kids as well as the grandparents had a nice pre-cruise one night stay at the hotel. We booked the one bedroom suites which were perfect with kids, as the kids could sleep on the sofa bed in the separate living room. The hotel is very well located within easy walking distance of many restaurants and bars, and even a very nice playground for the kids! Parking was very easy with a convenient elevator. Our only complaint was that the hotel does attract party boys given its low cost and central location, so there were a lot of partiers in the hotel. And the doors are quite thin so you do hear everyone walking down the hall whooping it up.
stayed with family, hotel took good care. close to many things downtown, buses very easy and close. tours were right in front of the hotel.
I like this place..a lot of people feel it's past its prime, which I suppose I'd true to a point, but the rioms are huge and friendly staff..goid value for the money
the location and actual room was very nice. right there at the end of Granville. the room was really spacious and clean. went up there for a bachelor party. the staff was nice except for some old guy working the front. total jerk.
Within easy reach of sky train from airport; easy walking distance to most downtown locations.
This hotel is located in downtown Vancouver. It is an old hotel but it suited our needs. The hotel staff were friendly and very helpful. We were able to walk to most of our destinations from the hotel and also enjoyed delicious food within walking distance.
Drove up from Oregon for a long weekend in beautiful Vancouver, BC. The 2 double bed suite was very comfortable. We had a balcony with great views of the city. Room was very clean. Staff very nice. Hallway decor was a bit outdated but clean. I didnt get to check out the fitness center.Hotel's location was great. I would stay here again.
Great hotel, welcoming staff and generous suites. We couldn't have been more pleased with our accommodations and parking at the hotel. The hotel's restaurant was very good. Location is in the entertainment district that has seen it's heyday. Easy walking distance to the shopping district downtown. We will stay here again when visiting Vancouver.
The hotel is in a central location with lots of good restaurants nearby and walking distance to the train station. The staff are helpful and polite.
Came to Vancouver for a stag party and this was a perfect spot to stay. Felt like it wasn't too far from anything in the city. Staff was great, room was clean and spacious.
I stay one night at this nice Hotel, the room was very clean and exceed my expectations in size, it was very comfortable. I will go back here if I need to come back to Vancouver again.
This hotel is very conveniently located right on Granville St, a short walk from Robson St and all the downtown shopping. It's also a short walk away from the Yaletown skytrain, making it easy to get to Richmond and the airport. The outside of the hotel doesn't look like much, but the inside is nicely renovated. Not the fanciest place by any means, but for the price and location, we were very happy with it! And would stay here again.
close to yaletown, granville island and tram stops. able to chill out or party.
Guest reviews for Best Western Plus Chateau Granville Hotel & Suites
nice hotel not far from cruise ships pier
Everyone
Clean and comfortable room with friendly, helpful staff. Approximately one km to our cruise ship boarding area. Only negative was the area was sketchy with many mentally ill and addicted homeless on every block.
centralized nicer part of ciry
Everyone
Good location. Close to eateries and shops. Close to peir and waterway
Review comment
Anastasios Theodoropoulos responded on Jul 4, 2017
Dear Guest Thank you for your feedback regarding your stay at Best Western PLUS Chateau Granville Hotel & Suites & Conference Centre. We hope that you enjoyed your stay with us. We are commended for our ideal location in the heart of Vancouver close to the city’s attractions, shopping, restaurants and public transportation. We appreciate you sharing your comments and we look forward to welcoming you on your next visit to Vancouver. Best regards, Peter Watts General Manager
nice hotel, convenient location in granville
Couples
We stayed in this hotel for 1 night & would recommend it for it's convenient location in Granville
Review comment
Anastasios Theodoropoulos responded on Jul 5, 2016
Dear Lynn, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. We are commended for our location, we are very pleased to hear that you got to explore our city. Thank you for choosing our hotel and for the recommendation. We look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
convenient location but seedy neighborhood closeby
BusinessTravelers
Pleasant, helpful staff including in-house restaurant
Review comment
Anastasios Theodoropoulos responded on May 6, 2016
Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotel promise, with excellent guest service. Being in the heart of downtown there is a certain level of urban activity that takes place. We are commended for our proximity to the cities’ attractions, restaurants and public transportation. Thank you for your feedback in regard to the staff in our restaurant the Edge Social Grille & Lounge. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
very pleased
Everyone
Hotel was easy to get to. Parking was a little tight but was underground which was good. Feont staff were excellent' quick check in. Restaurant in lobby was good and reasonable. Room was more than excellent. Large screen tv, frig, microwave, coffee, bed was more than comfortable. Clean....only downfall was had no tub. But shower was large and worked fine. But missed a tub. Room had king size bed with a balcony which was nice not the greatest view, and one night very loud on street even though we were on the 14h floor. Very good walking distance to be able to get out and around. A must see is take the hop on hop off bus, got to see city and tour guide was excellent. Will definatly stay here again. Thanks for a great holiday
Review comment
Anastasios Theodoropoulos responded on Apr 23, 2016
Dear Candace, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and liked your room. Thank you for the kind words in regard to our staff. We are commended for our location close to the cities’ attractions, shopping, restaurants and public transportation. Thank you for your positive feedback in regard to our restaurant, the Edge Social Grille & Lounge. We appreciate you taking the time to write to us about your positive experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
not the best part of town for families
Families
The hotel is centrally located within the city, but there are several adult (XXX) establishments nearby. One elevator was not operational, and the shower head in our room leaked and flooded the entire bathroom. I chose this hotel because the room could accommodate our family of 5 comfortably, and it did. The suite was very spacious.
Review comment
Anastasios Theodoropoulos responded on Apr 6, 2016
Dear Beth, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you found the suites to be spacious for you and your family. Being in the heart of downtown there is a certain level of urban activity that takes place. However, we are commended for our ideal location within walking distance to many of the cities’ attractions, shopping, restaurants and public transportation. Due to an unexpected repair, we do have one of our elevators out of service. We have tried our best to offer assistance to all our guests to call the front desk to escort our guests down if they are experiencing longer wait times. We do apologize for the inconvenience caused and we are working on correcting this issue. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we hope to see you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
very nice hotel for the money
BusinessTravelers
More than expected. Staffs were very kind and helpful, rooms were nice and clean. Located at the center of the city.
nice family hotel in a great location but noisy
Families
Our family with 3 kids as well as the grandparents had a nice pre-cruise one night stay at the hotel. We booked the one bedroom suites which were perfect with kids, as the kids could sleep on the sofa bed in the separate living room. The hotel is very well located within easy walking distance of many restaurants and bars, and even a very nice playground for the kids! Parking was very easy with a convenient elevator. Our only complaint was that the hotel does attract party boys given its low cost and central location, so there were a lot of partiers in the hotel. And the doors are quite thin so you do hear everyone walking down the hall whooping it up.
great hotel
GetawayWithFriends
stayed with family, hotel took good care. close to many things downtown, buses very easy and close. tours were right in front of the hotel.
big rooms
Singles
I like this place..a lot of people feel it's past its prime, which I suppose I'd true to a point, but the rioms are huge and friendly staff..goid value for the money
Dear Guest Thank you so much for your wonderful review. We are thrilled that you enjoyed your stay with us. Being in the heart of downtown there is a certain level of urban activity that takes place. We are commended for our proximity to the city’s attractions, restaurants and public transportation We will certainly pass on your positive feedback to our team and we look forward to welcoming you again. Best regards, Peter Watts General Manager