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Recent guest reviews

Great shower, although the counterspace in the bathroom was minimal.

Staff very helpful and friendly. Rooms very clean and comfortable. My only complaint was that the mattress on one of the side of the bed had lost the support which make it really uncomfortable.

Good location, poor parking spaces due to construction

Friendly staff and great location. Safe and secure and around several wonderful restaurants.

Clean and comfortable room with friendly, helpful staff. Approximately one km to our cruise ship boarding area. Only negative was the area was sketchy with many mentally ill and addicted homeless on every block.

Good location. Close to eateries and shops. Close to peir and waterway

We stayed in this hotel for 1 night & would recommend it for it's convenient location in Granville

Pleasant, helpful staff including in-house restaurant

Hotel was easy to get to. Parking was a little tight but was underground which was good. Feont staff were excellent' quick check in. Restaurant in lobby was good and reasonable. Room was more than excellent. Large screen tv, frig, microwave, coffee, bed was more than comfortable. Clean....only downfall was had no tub. But shower was large and worked fine. But missed a tub. Room had king size bed with a balcony which was nice not the greatest view, and one night very loud on street even though we were on the 14h floor. Very good walking distance to be able to get out and around. A must see is take the hop on hop off bus, got to see city and tour guide was excellent. Will definatly stay here again. Thanks for a great holiday

The hotel is centrally located within the city, but there are several adult (XXX) establishments nearby. One elevator was not operational, and the shower head in our room leaked and flooded the entire bathroom. I chose this hotel because the room could accommodate our family of 5 comfortably, and it did. The suite was very spacious.

More than expected. Staffs were very kind and helpful, rooms were nice and clean. Located at the center of the city.

Our family with 3 kids as well as the grandparents had a nice pre-cruise one night stay at the hotel. We booked the one bedroom suites which were perfect with kids, as the kids could sleep on the sofa bed in the separate living room. The hotel is very well located within easy walking distance of many restaurants and bars, and even a very nice playground for the kids! Parking was very easy with a convenient elevator. Our only complaint was that the hotel does attract party boys given its low cost and central location, so there were a lot of partiers in the hotel. And the doors are quite thin so you do hear everyone walking down the hall whooping it up.

stayed with family, hotel took good care. close to many things downtown, buses very easy and close. tours were right in front of the hotel.

I like this place..a lot of people feel it's past its prime, which I suppose I'd true to a point, but the rioms are huge and friendly staff..goid value for the money

the location and actual room was very nice. right there at the end of Granville. the room was really spacious and clean. went up there for a bachelor party. the staff was nice except for some old guy working the front. total jerk.

Within easy reach of sky train from airport; easy walking distance to most downtown locations.

This hotel is located in downtown Vancouver. It is an old hotel but it suited our needs. The hotel staff were friendly and very helpful. We were able to walk to most of our destinations from the hotel and also enjoyed delicious food within walking distance.

1100 Granville St Vancouver BC

Hotel highlights

  • Walking distance to Granville Street and St. Paul's Hospital
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Vancouver, Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre is adjacent to Granville Street and within a 5-minute walk of other popular sights like St. Paul's Hospital. This 118-room, 3.5-star hotel has free in-room WiFi along with a fitness center and a conference center.


Dining

Enjoy dining at one of 2 onsite restaurants including The Edge Social Grille, which specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to noon.


Rooms

All 118 rooms provide balconies, coffee makers, and free local calls. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.


Property features

At Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre, guests have access to a fitness center, free WiFi in public areas, and a conference center. Self parking is offered for CAD 21 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and a banquet hall.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

2 Double Beds | Sleeps 5

Superior Room, 1 Queen Bed, Non Smoking, Balcony

1 Queen Bed | Sleeps 2

Superior Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Guest reviews for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Everyone (8) Couples (15) Business (7) Family (8) Friends (7) Other (9)
5
Business Business

Great shower, although the counterspace in the bathroom was minimal.

By on Feb 14, 2020

Review comment responded on Feb 19, 2020

Dear Guest, Thank you for your great feedback regarding your stay at the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear you enjoyed your stay with us and you appreciated our recent renovation to our guest rooms. Thank you for your feedback about the counter space in the bathrooms. Our Hotel is commended for its ideal location in the heart of downtown Vancouver, close to the city’s shopping, restaurant, attractions and public transit. It is great to hear you had the chance to explore our wonderful city. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Bill Thompson General Manager

4
Everyone

By on Nov 30, 2019

Review comment responded on Dec 4, 2019

Dear Guest,, Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre.We are delighted to hear you enjoyed your stay with us. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Bill Thompson General Manager

4
Family

Staff very helpful and friendly. Rooms very clean and comfortable. My only complaint was that the mattress on one of the side of the bed had lost the support which make it really uncomfortable.

By on Nov 3, 2019

Review comment responded on Nov 4, 2019

Dear Mónica, Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear you enjoyed your stay with us and you appreciated our spacious and newly renovated suites. It brings us great satisfaction to hear that our team delivered our hotel promise with excellent guest service. We apologize for the issue you experienced in your guest room with regards to the mattress, we have informed our maintenance team to take a look to ensure that there are no future issues. We are happy to hear that you found our hotel convenient for your stay in Vancouver. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Bill Thompson General Manager

4
Everyone

By on Apr 14, 2019

Review comment responded on Apr 15, 2019

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you enjoyed your stay with us. Thank you for taking the time to write to us about your experience and please let us know if there is anything we can do to make your next stay more memorable. Thank you for choosing our hotel and we look forward to welcoming you on your next stay. Best Regards, Bill Thompson General Manager

4
Family

Good location, poor parking spaces due to construction

By on Mar 4, 2019

Review comment responded on Mar 4, 2019

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you enjoyed your stay with us and you appreciated our central location. We apologize if there was any inconvenience caused with our parking during our renovations. Thank you for taking the time to write to us about your experience and please let us know if there is anything we can do to make your next stay more memorable. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Anastasios Theodoropoulos General Manager

5
Everyone

By on Jan 15, 2019

Review comment responded on Jan 17, 2019

Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. Thank you for your 5 out of 5 rating. We look forward to seeing you on your next stay! Best regards, Andrew Brownrigg General Manager.

5
Everyone

Friendly staff and great location. Safe and secure and around several wonderful restaurants.

By , from Vancouver, BC on Nov 12, 2018

Review comment responded on Nov 12, 2018

Dear Paige, Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre and for the 5 out of 5 rating. We are delighted to hear that you enjoyed your stay with us and you appreciated our friendly staff and our central location close to the city’s attractions, shopping, restaurants and public transportation. We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to welcoming you on your next stay. Best Regards, Andrew Brownrigg General Manager

5

nice hotel not far from cruise ships pier

Everyone

Clean and comfortable room with friendly, helpful staff. Approximately one km to our cruise ship boarding area. Only negative was the area was sketchy with many mentally ill and addicted homeless on every block.

By on Aug 4, 2017

Review comment responded on Aug 8, 2017

Dear Guest Thank you so much for your wonderful review. We are thrilled that you enjoyed your stay with us. Being in the heart of downtown there is a certain level of urban activity that takes place. We are commended for our proximity to the city’s attractions, restaurants and public transportation We will certainly pass on your positive feedback to our team and we look forward to welcoming you again. Best regards, Peter Watts General Manager

3

centralized nicer part of ciry

Everyone

Good location. Close to eateries and shops. Close to peir and waterway

By on Jun 30, 2017

Review comment responded on Jul 4, 2017

Dear Guest Thank you for your feedback regarding your stay at Best Western PLUS Chateau Granville Hotel & Suites & Conference Centre. We hope that you enjoyed your stay with us. We are commended for our ideal location in the heart of Vancouver close to the city’s attractions, shopping, restaurants and public transportation. We appreciate you sharing your comments and we look forward to welcoming you on your next visit to Vancouver. Best regards, Peter Watts General Manager

4

nice hotel, convenient location in granville

Couples

We stayed in this hotel for 1 night & would recommend it for it's convenient location in Granville

By , from Cary on Jul 2, 2016

Review comment responded on Jul 5, 2016

Dear Lynn, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. We are commended for our location, we are very pleased to hear that you got to explore our city. Thank you for choosing our hotel and for the recommendation. We look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

1100 Granville St, Vancouver, BC V6Z2B6
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