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Recent guest reviews

Great staff.

The front desk staff are really helpful and friendly. Jose in particular went above and beyond to help us when our key stopped working. We definitely will stay at JW Marriott In Vancouver, BC again.

cozy bed and permanent amenities in the room were tasteful

The service and everything is perfect except the internet. Most of the five stars hotel we stay around the world including US. They do not charge internet fee except JW Marriott. Just let you know. Other than that we love your hotel.

I’m still waiting for the hold to be removed from my bank account

Excellent customer service. Put me on the phone with IT when having connection issues. Best robes I have ever worn in life. Soft. Plush and comfortable. Complimentary umbrellas were a plus.

Very bad. I paid my reservation via orbitz. When arrived, they cancel my room without replacing it to other room. Very bad experience in this hotel. They easily cancel the reserved room.

Loved everything! Highly recommend! Restaunts were excellent. Very friendly staff.

Good very very very very very bery very!!!!very very very very good

What can I say! Overall AMAZING!! Definitely my place to stay when I’m Vancouver. Thanks Marriott 😍

Very nice hotel, lots to do in the area.

We booked a suite with a king bed and we were in one with a queen. The next morning we asked about it and the person at the front desk patronizingly told us that the room we booked was the room we got.

Beautiful view from the room

39 Smithe Street Vancouver BC

Room options

Room, 2 Queen Beds, Non Smoking, View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Non Smoking (Ivy)

1 King Bed | Sleeps 3

Executive Suite, 1 Bedroom, Non Smoking, View (1 Bedroom,High Floor)

1 King Bed | Sleeps 3

Guest reviews for JW Marriott Parq Vancouver

Everyone (8) Couples (5) Family (3)
5
Partner Couples

Great staff.

By on Jun 1, 2022

5
Family Partner Couples

The front desk staff are really helpful and friendly. Jose in particular went above and beyond to help us when our key stopped working. We definitely will stay at JW Marriott In Vancouver, BC again.

By on May 29, 2022

5
Everyone

cozy bed and permanent amenities in the room were tasteful

By , from vancouver on Nov 24, 2020

Review comment responded on Nov 25, 2020

Thank you for choosing us for your stay and I am glad that you had wonderful experience with us. We hope to see you in future! Thank you

4
Family

The service and everything is perfect except the internet. Most of the five stars hotel we stay around the world including US. They do not charge internet fee except JW Marriott. Just let you know. Other than that we love your hotel.

By on Feb 11, 2020

Review comment responded on Feb 19, 2020

Thank you for your kind feedback. Delivering exceptional service to our guests is of the utmost importance to us at JW Marriott Parq Vancouver. I am delighted you enjoyed your time at JW Marriott Parq Vancouver and hope to welcome you back soon. In reference to Internet Charges, We do have complimentary internet access to our Marriott Bonvoy members- Kindly sign in on your next stay with any of our chain of hotels. Best Regards, Karthik, Guest Services

4
Everyone

I’m still waiting for the hold to be removed from my bank account

By on Sep 24, 2019

Review comment responded on Oct 22, 2019

Thank you for choosing us for your stay and We hope you have received the hold back to your bank account. If you need further assistance, please do not hesitate to reach us. Thank you

5
Partner Couples

Excellent customer service. Put me on the phone with IT when having connection issues. Best robes I have ever worn in life. Soft. Plush and comfortable. Complimentary umbrellas were a plus.

By on Sep 9, 2019

Review comment responded on Sep 15, 2019

Thank you for your kind feedback. Delivering exceptional service to our guests is of the utmost importance to us at JW Marriott Parq Vancouver. I am delighted you enjoyed your time at JW Marriott Parq Vancouver and hope to welcome you back soon. Best Regards, Guest Services

1
Family with small children

Very bad. I paid my reservation via orbitz. When arrived, they cancel my room without replacing it to other room. Very bad experience in this hotel. They easily cancel the reserved room.

By on Jul 31, 2019

5
Friends

Loved everything! Highly recommend! Restaunts were excellent. Very friendly staff.

By on Jun 25, 2019

Review comment responded on Jun 30, 2019

Thank you for your kind feedback. Delivering exceptional service to our guests is of the utmost importance to us at JW Marriott Parq Vancouver. I am delighted you enjoyed your time at JW Marriott Parq Vancouver and hope to welcome you back soon. Best Regards, Guest Services

5
Family

Good very very very very very bery very!!!!very very very very good

By on May 6, 2019

Review comment responded on May 7, 2019

Thank you for providing feedback on your recent stay! We are happy you enjoyed your experience with us. We hope to welcome you back in the future.

5
Everyone

By on Apr 9, 2019

Review comment responded on Apr 10, 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to welcoming you back to our hotel in the future.

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