the DOUGLAS, Autograph Collection

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for the DOUGLAS, Autograph Collection

Exterior
2 bars/lounges, brewpub
Suite, 1 Bedroom | Living area | 55-inch LCD TV with satellite channels, TV, Netflix
Suite, 2 Bedrooms, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
2 bars/lounges, brewpub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Bar

Explore the area

View in a map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • Place, BC Place Stadium
    ‪1 min walk‬
  • Place, Rogers Arena
    ‪5 min walk‬
  • Place, Science World
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • 381 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 1194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room with City View

  • Sleeps 4

Junior Suite

  • Sleeps 3

One Bedroom Suite With City View

  • Sleeps 3

One Bedroom BI-Level Suite(Apartment 108)

  • Sleeps 3

King Room

  • Sleeps 2

King Corner Room

  • Sleeps 3

Suite, 1 Bedroom

  • 1850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Fireplace

  • 2200 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom

  • 2200 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

The Loft, 1 Bedroom 1 King Bi-Level Suite With Stadium View

  • Sleeps 3

King Room With Stadium View

  • Sleeps 2

The Den, 2 Bedroom Bi-Level Suite, High Floor, Fireplace

  • Sleeps 5

King Room-High Floor

  • Sleeps 2

Guest Room, 2 Queen, High Floor

  • Sleeps 4

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About the neighborhood

Vancouver

Located in Downtown Vancouver, the DOUGLAS, Autograph Collection is within a 5-minute walk of BC Place Stadium and within 15 minutes of other popular attractions like Rogers Arena. This 188-room, 5-star hotel has a full-service spa, a casino, and 2 restaurants.

What's nearby

  • BC Place Stadium - 1 min walk - 0.1 miles
  • Rogers Arena - 5 min walk - 0.3 miles
  • Queen Elizabeth Theatre - 7 min walk - 0.4 miles
  • Granville Street - 10 min walk - 0.6 miles
  • Science World - 10 min walk - 0.6 miles

Getting around

  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver Waterfront Station - 19 min walk
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Honey Salt - ‬2 min walk
  • ‪Club Orange - ‬6 min walk
  • ‪Batch On Plaza - ‬5 min walk
  • ‪Victor - ‬2 min walk
  • ‪Small Victory Bakery - ‬6 min walk

About this property

the DOUGLAS, Autograph Collection

Luxury hotel with 2 restaurants and a full-service spa
Guests of the DOUGLAS, Autograph Collection have access to a full-service spa, a casino, and a 24-hour gym. Valet parking is offered for CAD 65 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a hot tub.
Guests can expect to find WiFi and 55-inch LCD TVs with satellite channels and Netflix. Bathrooms offer hair dryers, bathrobes, and slippers. Espresso makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a hot tub, a steam room, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 55 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: CAD 40 for adults and CAD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BC Kitchen
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • The Victor

Things to do

  • 24-hour gym
  • 600 slot machines
  • 63 gaming tables
  • Bicycle tours
  • Billiards/pool table
  • Casino (72,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Private wine tours
  • Steam room

Family friendly

  • In-room crib
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (23,067 square feet of space)

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per accommodation, per stay
  • Dogs only
  • 1 total (35 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 78.75 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 55 per day (in/out privileges)
  • Covered valet parking fee: CAD 65 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 78.75 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

Frequently asked questions

Is a free cancellation option available at the DOUGLAS, Autograph Collection?

The DOUGLAS, Autograph Collection offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do close to the DOUGLAS, Autograph Collection?

This hotel is situated in Downtown Vancouver, just steps from BC Place Stadium, and within a 10-minute walk of Rogers Arena and Queen Elizabeth Theatre. You'll also find Granville Street and Robson Street less than a mile away.

Is there parking available at the DOUGLAS, Autograph Collection?

Yes, covered valet parking is offered for CAD 65 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at the DOUGLAS, Autograph Collection?

Spa by JW is the hotel's spa and services include couples treatments, body scrubs, massages, and mani/pedis. The spa is not open daily but only on select days.

Does the DOUGLAS, Autograph Collection feature a casino at the property?

Yes, the DOUGLAS, Autograph Collection has a casino that's 72000 square feet and includes 63 gaming tables, 600 slot machines, and 19 VIP rooms.

Is there an indoor pool at the DOUGLAS, Autograph Collection?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at the DOUGLAS, Autograph Collection?

There are many amenities for couples at this hotel, including Champagne service as well as 2 bars and a restaurant with al fresco dining.

Does the DOUGLAS, Autograph Collection have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does the DOUGLAS, Autograph Collection feature a restaurant that includes a breakfast menu?

Yes, the DOUGLAS, Autograph Collection has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does the DOUGLAS, Autograph Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at the DOUGLAS, Autograph Collection for a fee of CAD 50 per accommodation, per stay. The property also provides food and water bowls.

Does the DOUGLAS, Autograph Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to the DOUGLAS, Autograph Collection?

The closest major airport to the DOUGLAS, Autograph Collection is Vancouver Harbour Flight Centre (CXH), which is within a mile. Another top airport is Vancouver Intl. Airport (YVR), which is located 8.8 mi away (30-minute drive).

Are there rooms with balconies that I can book at the DOUGLAS, Autograph Collection?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy park or city views.

Does the DOUGLAS, Autograph Collection have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at the DOUGLAS, Autograph Collection.

Reviews

the DOUGLAS, Autograph Collection Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 610 out of 824 reviews
Rating 8 - Good. 118 out of 824 reviews
Rating 6 - Okay. 54 out of 824 reviews
Rating 4 - Poor. 24 out of 824 reviews
Rating 2 - Terrible. 18 out of 824 reviews

Reviews

10/10 Excellent

Dayyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely beautiful property. The Douglas is located next to BC Place and about a 5-10 min walk to Roger’s Arena. There are many restaurants in the property and dozens within a 5 minute walk. The service was friendly and 5/5, the room was modern, quiet and very comfortable. We loved the Aesop products in the bathroom and the robes were so comfy. We will be back.
Stayed 1 night in Aug 2025

8/10 Good

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 night during our anniversary! The facilities itself is great. Connected to the JW Marriott. Check in process was a little slow but I think it was just that night. Underground parking is good but pricey at $50 a day. We booked the breakfast option with was room service. Although it was good breakfast I would skip it for the price. Small gym but was most of what you need and it is open 24/7. We walked over to the JW Marriott and realized our gym passes also worked at their gym which is much bigger with lots more equipment. Lots of restaurant options if you prefer to dine in the building. Casinos for those who partake. Short walk to lots of restaurants and coffee options! Staff was friendly. Would stay again!
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Stayed 2 nights in Aug 2025

6/10 Okay

Joris

Stayed 4 nights in Aug 2025

6/10 Okay

Joris

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Book rather JW Marriott next doors since Autograph fully relies on its services such as dining, gym, outdoor lounge
Stayed 4 nights in Aug 2025

8/10 Good

Satnam S

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful, clean hotel with great staff. We did have an issue with our room, however. They gave us Room 754 next to the Fitness Centre on the 7th floor. In the early mornings we were awakened by the pounding sound of the treadmill. Also the loud, clunking sound of someone dropping their dumbells on the on the floor. I spoke to the people at the front desk and they said they were unable to give us any full or partial refund because we booked through Expedia. Instead, they signed us up for their Marriott rewards program and gave us 5000 bonus points. I was not happy with this response. It's a great hotel otherwise, just don't take Room 754.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern aesthetic & thorough, sincere staff. Definitely recommend.
Stayed 1 night in Aug 2025

4/10 Poor

Rachel

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Kaesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. Very cute area, very close to rogers and the stadium. The staff were amazing. Our room was cleaned everyday and the housekeepers went above and beyond. Would stay here again and recommend to everyone!
Stayed 3 nights in Aug 2025

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ira

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff who gave us early check in. Fast service with a genuine smile every time!
Stayed 2 nights in Aug 2025

10/10 Excellent

Denyse

Stayed 3 nights in Aug 2025

10/10 Excellent

Jason Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel regardless of the metrics you’re using. Beautiful, clean, close to everything, great staff…I could go on and on.
Stayed 4 nights in Aug 2025

6/10 Okay

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and amazing staff!!
Stayed 1 night in Aug 2025

6/10 Okay

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
DJ in the lobby meant we couldn’t sleep at our desired time of 10pm - constant thumping was felt/heard even through earplugs (which we shouldn’t have to wear). Hotel rooms are meant for sleep when guests desire sleep. Consider moving the nightclub off property or installing much better sound-deadening in the lobby ceiling. We did not rest properly - and for the amount of money paid to stay in this hotel, this is obviously not a good look/experience. Absence of an in room fridge is a bit strange. The Yeti cooler is nice, but doesn’t fit the image of a five star brand when it’s just sitting out in the open. I had also asked for ice to be placed inside - concierge confirmed this but it didn’t happen. Same for my bonvoy number - which was provided but not uploaded. Overall, nice hotel, Aesop amenities were nice, staff was good but the fundamental noise issue led to a lower rating. We won’t be back or recommend unless the noise issue is fixed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matios

Stayed 2 nights in Aug 2025

10/10 Excellent

Dalton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful, the food was wonderful, the entire Douglas Hotel team is outstanding. Would absolutely return!
Stayed 3 nights in Aug 2025

10/10 Excellent

Abyartha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed. The pillows were the best hotel pillows.
Stayed 1 night in Aug 2025

10/10 Excellent

SCOTT E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Fudi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, bathroom is big, hotel close to the beach, and next to the stadium. I like these the most. But a little issue bothers me is the sink water pressure is not strong, so the water is very small. Otherwise it is perfect. I definitely will stay this hotel next time.
Stayed 11 nights in Jul 2025