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Hotel Metropolitan Tokyo Marunouchi

4.0 star property
Hotel with a restaurant, near Tokyo Imperial Palace

Choose dates to view prices

Photo gallery for Hotel Metropolitan Tokyo Marunouchi

Premium bedding, in-room safe, desk, blackout drapes
Creator video
Executive Corner Twin 30sqm Non smoking | View from room
Reception
Breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1-7-12 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Place, Imperial Palace East Gardens
    ‪10 min walk‬
  • Place, Tokyo International Forum
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for 1 Double 18sqm Non smoking

1 Double 18sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 Double 18sqm Non smoking

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 King 25sqm Non smoking

1 King 25sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 King 25sqm Non smoking

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Corner 22sqm Non smoking

1 King Corner 22sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 King Corner 22sqm Non smoking

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Superior 20sqm Non smoking

1 Queen Superior 20sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 Queen Superior 20sqm Non smoking

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Corner Twin 30sqm Non smoking

Executive Corner Twin 30sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Executive Corner Twin 30sqm Non smoking

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for No View 1 Double 17sqm Non smoking

No View 1 Double 17sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

No View 1 Double 17sqm Non smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for No View 1 Queen 20sqm Non smoking

No View 1 Queen 20sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

No View 1 Queen 20sqm Non smoking

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Train View 1 Queen 20sqm Non smoking

Train View 1 Queen 20sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Train View 1 Queen 20sqm Non smoking

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Train View Twin 25sqm Non-smoking

Train View Twin 25sqm Non-smoking | Premium bedding, in-room safe, desk, blackout drapes

Train View Twin 25sqm Non-smoking

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple 25sqm Non smoking

Triple 25sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Triple 25sqm Non smoking

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Twin 25sqm Non smoking

Twin 25sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Twin 25sqm Non smoking

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin 28sqm Non smoking

Deluxe Twin 28sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin 28sqm Non smoking

9.8 out of 10
Exceptional
(18 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for No View 1 Queen 17sqm Non smoking

No View 1 Queen 17sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

No View 1 Queen 17sqm Non smoking

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for 1 Queen 18sqm Non smoking

1 Queen 18sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 Queen 18sqm Non smoking

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 King Deluxe 28sqm (separate bathroom) Non Smoking

-UTSUROI- (Renovated) 1 King Deluxe 28sqm (separate bathroom) Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 King Deluxe 28sqm (separate bathroom) Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) Twin 25sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) Twin 25sqm Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for -UTSUROI- (Renovated) Triple 25sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) Triple 25sqm Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for -UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) 1Queen 18sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

(Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) 1Queen 18sqm Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for (Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) Twin 25sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

(Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) Twin 25sqm Non Smoking

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for (Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated)Triple 25sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

(Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated)Triple 25sqm Non Smoking

  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for -UTSUROI- (Renovated) 1 King Deluxe 28sqm, Non Smoking

-UTSUROI- (Renovated) 1 King Deluxe 28sqm, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 King Deluxe 28sqm, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI-(Renovated)Corner Suite Twin for 3 person(2 Single beds & 1 Trundle)

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI-(Renovated)Corner Suite Twin for 3 person(2 Single beds & 1 Trundle)

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Tokyo

Located in Chiyoda within a short walk of Tokyo International Forum, Hotel Metropolitan Tokyo Marunouchi is within 2 miles (3 km) of other popular sights such as Tokyo Imperial Palace. This 339-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Nihonbashi Takashimaya S.C. - 6 min walk - 0.4 miles
  • Marunouchi Building - 7 min walk - 0.4 miles
  • Imperial Palace East Gardens - 10 min walk - 0.6 miles
  • Tokyo International Forum - 12 min walk - 0.7 miles
  • Tokyo Imperial Palace - 18 min walk - 1.0 mile

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 1 min walk
  • Narita Intl. Airport (NRT) - 46 min drive

Restaurants

  • ‪PRONTO - ‬1 min walk
  • ‪YEBISU BAR - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪丿貫 東京 - ‬1 min walk

About this property

Hotel Metropolitan Tokyo Marunouchi

Hotel with a restaurant, near Tokyo Imperial Palace
Guests of Hotel Metropolitan Tokyo Marunouchi enjoy features like a gym, free WiFi in public areas, and laundry facilities. If you drive, self parking is JPY 2000 per night, and there's also an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a vending machine and a porter/bellhop.
Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, electric kettles, and safes.
Recreational amenities at the hotel include a fitness center.

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Marunouchi Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,400 for adults and JPY 1,700 for children
  • A restaurant

Restaurants on site

  • TENQOO

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3400 for adults and JPY 1700 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Marunouchi
Hotel Marunouchi Metropolitan
Hotel Metropolitan Marunouchi
Marunouchi Hotel Metropolitan
Marunouchi Metropolitan Hotel
Metropolitan Hotel Marunouchi
Metropolitan Marunouchi
Metropolitan Marunouchi Hotel
Metropolitan Marunouchi Hotel Tokyo
Metropolitan Marunouchi Tokyo
Hotel Metropolitan Marunouchi Tokyo, Japan
Hotel Metropolitan Tokyo Marunouchi
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Japan
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Hotel
Hotel Metropolitan Tokyo Marunouchi Tokyo
Hotel Metropolitan Tokyo Marunouchi Hotel Tokyo

Frequently asked questions

Is free cancellation available at Hotel Metropolitan Tokyo Marunouchi?

Hotel Metropolitan Tokyo Marunouchi offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Metropolitan Tokyo Marunouchi?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Tokyo Marunouchi on Mar 4, 2026 start from $279.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Metropolitan Tokyo Marunouchi?

This hotel is situated in Chiyoda within a short 11-minute walk of Imperial Palace East Gardens. You'll also find Tokyo Imperial Palace and Nippon Budokan within a short drive.

Will I be able to park at Hotel Metropolitan Tokyo Marunouchi?

Yes, parking is offered for JPY 2,000 per night with in/out privileges. Accessible parking is also available for guests.

Does Hotel Metropolitan Tokyo Marunouchi include a casino?

No, Hotel Metropolitan Tokyo Marunouchi doesn't have a casino.

Will I find an indoor pool at Hotel Metropolitan Tokyo Marunouchi?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Metropolitan Tokyo Marunouchi?

Couples staying at this hotel will appreciate amenities like premium bedding and slippers as well as a restaurant.

Does Hotel Metropolitan Tokyo Marunouchi have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Metropolitan Tokyo Marunouchi have a restaurant with a breakfast menu?

Yes, Hotel Metropolitan Tokyo Marunouchi serves buffet breakfast for a surcharge each morning at TENQOO.

Will Hotel Metropolitan Tokyo Marunouchi allow pets to stay free of charge?

No, pets aren't allowed at Hotel Metropolitan Tokyo Marunouchi.

Are there connecting rooms at Hotel Metropolitan Tokyo Marunouchi?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Metropolitan Tokyo Marunouchi?

The closest major airport to Hotel Metropolitan Tokyo Marunouchi is Haneda Airport (HND), which is 13.7 mi away (15 minutes by car).

Are there rooms with balconies at Hotel Metropolitan Tokyo Marunouchi?

No, there aren't any guestrooms with balconies at Hotel Metropolitan Tokyo Marunouchi.

Hotel Metropolitan Tokyo Marunouchi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1283 out of 1741 reviews
Rating 8 - Good. 354 out of 1741 reviews
Rating 6 - Okay. 79 out of 1741 reviews
Rating 4 - Poor. 13 out of 1741 reviews
Rating 2 - Terrible. 12 out of 1741 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient central location for Tokyo visit, helpful staff that will go at great length to assist and clean room with good soundproofing.
Stayed 1 night in Nov 2025

10/10 Excellent

Hak Kwong, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff
Stayed 2 nights in Nov 2025

6/10 Okay

marc

Stayed 1 night in Nov 2025

10/10 Excellent

Michael Ho Man, Glendale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent English speaking skills, very curtious. Excellent shopping downstairs at Tokyo station.
Stayed 1 night in Nov 2025

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll get the negative out of the way, and it's fairly minor all things concerned. It's lobby is on the 27th floor via a specific elevator, and we only found that out after some assistance from some courteous building staff. There wasn't clear signage how to get to it, which is tough when ligging around luggage. Now for the pro's. While this is an expensive room, it's cost is justified in our view. It's right next door to Tokyo station. It has a few restaurants in the building and one attached to the lobby, not to mention all the amazing restaurants in walking distance. Speaking of the lobby, it's beautiful and has an adorable model of some of Tokyo's landmarks with an incredible attention to detail. The room itself, though a bit small by American standards, has amenities that other hotels could only dream of. Of note, our room had a deep soaker tub and shower as well as a higher end bidet. We enjoyed our stay and would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Thi Thanh Van

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were courteous and very helpful, helped us through the process of sending our luggages to the hotel in Nagoya. We had a bit of an issue trying to find the hotel walking from the Airport Limousine stop as couldn't see the hotel sign. However, the hotel is very conveniently located just outside of the Shinkansen station. We would definitely stay at this hotel again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lillian K

Liked: Cleanliness, staff & service, amenities
Location, breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Darel Gene

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Leonid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this place. We stayed in a renovated room. It is modern and clean. Breakfast is excellent and reasonably priced. We highly recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Tokyo. Very clean and comfortable. Directly adjacent to Tokyo station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ellen

Stayed 2 nights in Oct 2025

10/10 Excellent

tina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was spotless. Staff incredibly friendly and helpful. Nice touch to have free water bottle every day Also loved the location Next to Tokyo station and walking distance to lovely shopping areas
Stayed 3 nights in Nov 2025

10/10 Excellent

Gloria

Stayed 3 nights in Oct 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Carl, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except the size of the room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shukla at the breakfast area was very attentive and pleasant We had good conversations with him and his service was superb
Stayed 2 nights in Oct 2025

10/10 Excellent

Kendal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, except it can be confusing finding the hotel. We found it easier to just locate the building the hotel was in and that made finding it easier.
Stayed 4 nights in Oct 2025

8/10 Good

Juan alberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly. The property good but doesn't look new
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Oct 2025

10/10 Excellent

IDA

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location, next to the main train station. Make sure you come out the correct side of the station. Then it’s less than 50 yards. Staff were great. Breakfast buffet was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities
The little extras made for an excellent experience.
Stayed 3 nights in Oct 2025