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Hotel Grand City

3.0 out of 5.0

Hotel Grand City

3.0 out of 5.0

Recent guest reviews

If you're in Tokyo to take advantage of the delights of Otome Road then you can't beat this hotel for location. Everything in East Ikebukuro is right on your doorstep! The hotel itself is clean and comfortable, although I had a single room which was small even by Tokyo standards - there was literally nowhere I could put my opened suitcase other than on the desk. The reception has lovely polite staff, and the room itself unlocks with a key which you have to leave with them when you go out - somewhat of an anachronism for modern travellers, but the process for getting it back is fairly straightforward. The only minor complaint I would make is that the housekeeping staff are a tad enthusiastic. I was awoken at 10am one day by knocking despite having put my Do Not Disturb on. But this was a very small blip overall in what was generally a very nice stay.

The hotel is very comfortable, staff friendly, close to the station, close to shopping, and famous restaurants. There are shopping malls around, convenience stores next door, Starbucks coffee shop. You do not have to go anywhere else. Everything is here.

We booked a triple room. Understand hotels in Tokyo are normally small in size. But this triple room can cater 3 suitcases all opened on the floor for unpacking and packing. Of course all suitcases had to close when walking in the room. Overall it was clean and quiet. Staff was friendly and polite. Convenient location, only 8 to 10 minutes walk to JR Ikebukuro Station with shops and restaurants around the area.

The staffs was friendly and helpful. Good location about 10 mins to JR.. surrounded by shopping areas. Clean room with complimentary toiletries and coffee Also have a free hot tea, water, ice cube near the elevator Totally impressed

The way hotel officer call guest should be more polite. I didn't expect to touch on my shoulder to call me. I think Japanese people have more good manner than this. And I don't want to stay here again next time.

I visit Japan often. This is very nice hotel. Clean rooms, excellent staff, and very close to sunshine city. I recommend this hotel strongly to anyone staying in ikebukuro and want to explore near by places.

If you're staying in a Japanese Business Hotel, chances are that you are aware that you are forgoing many of the features of a typical western style hotel. (Large Rooms, Pool, etc.) Our twin room has two single beds,yukata, slippers, a desk, a kettle, fridge and a TV. The bathroom is the standard cubicle bathroom with the bidet toilet. Beds were okay, the mattress was not overly soft, but the pillows were a little flat. Not sure if there is an option to change pillow type. Location wise, the hotel is walking distance from JR Ikebukuro station and is down the end near Sunshine 60 and Tokyu Hands. There are some great little ramen bars, restaurants, coffee shops, and a number of convenience stores within walking distance. The room was clean, there are vending machines on each floor, and the staff were friendly and helpful. The area around the station and down to Sunshine dori has lots of shops, cinemas, department stores and restaurants.

I like the staff. there was a opportunity to leave luggage till the check in time for free. There was a kettle in my room, TV and wi-fi worked nicely. The hotel is very close to shopping centers and Yamanoto line. You can even just walk around the district and you will find many interesting places without noisy crowds of tourists. Free coffe and tea at the floor (my was 10th). The cleaning was great. Visitors can also get free lipstick and powder at the reception as souvenirs. I liked the hotel. The view from the window was not very interesting but I didn't care.

This was our hotel for the majority of our stay. They were nice to let us add a couple extra nights at the low price of our original booking. They also have free adaptor a you can borrow for a 1000 yen deposit which you recurve back upon turning the adaptor back in. They held my luggage until check in and when we left they called us a cab.

This was the first time I traveled by myself and stay in Ikebukuro, i booked the Grand City Hotel. I found the hotel is super convenient and quiet, less then 10 minutes walk to the train station, I just met few customer at this quiet hotel, not like the other hotel I visited in the same area. Room and bed are not so big but the hotel provide all necessary facilities for a single woman like me. Really enjoy it so much.!

1-30-7 Higashi-ikebukuro, Toshima-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Sunshine City Shopping Mall and Sunshine Aquarium
  • Free WiFi and wired Internet in rooms
  • Onsite dining
  • Laundry facilities

Located in Toshima within a short stroll of J-World Tokyo, Hotel Grand City is within a 10-minute drive Tokyo Dome. This 247-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a computer station.


Enjoy a leisurely bite to eat at Restaurant Saison, the hotel's onsite restaurant.


Guests can expect to find 16-inch an LCD TV with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport pillow menus and the bathroom offers a hair dryer and slippers. Other standard amenities include a refrigerator, free newspapers, and a phone.

Property features

Guests of Hotel Grand City enjoy features like a meeting room, a computer station and free newspapers. Limited parking is available. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, a water dispenser, and a vending machine.

Room options

Triple Room, Non Smoking

Twin 3 | Sleeps 6

Triple Room, Smoking

Twin 3 | Sleeps 6

Single Room, 1 Twin Bed, Smoking

Twin 1 | Sleeps 2

Double Room, Smoking

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 174 reviews