Akasaka Excel Hotel Tokyu3.5 out of 5.0
Recent guest reviews
The hotel reception and housekeeping services are acceptable. The rooms are comfortable although a little smaller coompared to those we stated in this trip. However, I do not understand why buffet tables are generally only cleared by staff in Japan after the customers left the restaurant (e.g. in Akasaka Square Dining Restuarant) I can clear the used cups and trays myself during the buffet meals but there are is tray return station in the restaurant. The hotel lobby is convenient connected to several F&B outlets and restaurants. You can also find food opposite the hotel, which is next to the metro station. However, I find shopping options limited.
This hotel is not for this todays period. Small rooms, small fitness, .... I had the feeling I was in the 80s, where building space needed to be exploited as much as possible. The breakfast was not bad though and the service of the people was impeccable. But for more or less the same price you can have the experience of the New Otani, which is around the corner and fully equipped...
Stayed at this hotel for four days and have no complaints. We had a room with two twin beds facing the busy street. Noise wasnt much of an issue for us but the occasional siren would go by. The room is small compared to US standards but not for Japan. There is a nice sized closet that we kept our bags in to keep them out of the way. In comparison, we had a room in Kobe with no closet, so that when we opened our bags we couldn't walk at all. Room was clean. Beds were nice. They have a couple pillows on the bed. One felt like it was stuffed with plastic beads which we thought was a little different. But very usable. The window set up was nice. They had the black out drapes, then a light filter slider which was nice for privacy but allowed light thru. If you opened up the slider then the window also opened up which was nice to get fresh air in. They provided everything you could need in the room - toothbrush/toothpaste, razors, q-tips, hair bands, liquid shampoo and body wash. The room has a safe, refrigerator, and two bottles of water were provided everyday. They also had the "handy" phone which is very nice. Our phones ran hot and cold, but the handy phone could be taken out with you and meant that you always had Google maps and could download apps - like at the Imperial Palace to allow a self guided tour. Also, free international calling but found it only worked to phone land lines not other cell phones. Staff assisted us with reservations at a cafe. Conveniently, the bus to the international airports stops right there several times a day, and is only a few dollars more than navigating the subways. 7-11 is right down stairs. The subway station is right across the street which is handy. If you you go past the subway station, west, you are into a "quieter" neighborhood. The staff provided us with a list of their recommended ramen restaurants. We did not get their breakfast package because of the price, but it is offered. Downstairs is a coffee shop but we also found the McDonalds :-) about 5 minutes away. In summary, if you want a very accommodating, service oriented with no surprises hotel, this would fit the bill. Staff spoke English. The hotel feels like you are in a chain hotel that could be anywhere in the world, which may be exactly what you are looking for. If you are looking for something with a "local" feel this isn't it. Sometimes traveling can be stressful - it was nice to relax comfortably in the hotel after a fun, long day of sightseeing.
I was part of a tour group and so this hotel was included as part of the package. Upon reading on the location of the place before coming to Japan I thought it would be out of the way from the major locations but I was surprised. It's right opposite a subway station and another is around the corner on a different train line. There are plenty of places to eat around and the hotel buffet breakfasts are very extensive. The rooms are a good size and not too small.
Stayed at this hotel for its location and it was really convenient just cross the road to the Metro train entrance. There are a lot of convenience stores such as Lawson, family mart and 7-11 is at the hotel 1st floor. There is a mini hyper-mart 1-Street across the hotel where we can get local snacks, and Japanese household products. Down the street from this hypermart there is a ¥100 store on 2nd floor. Great for last minute shopping or gifts to buy home. Food wise plenty of options from Budget or good restaurants behind the metro building. Room wise it’s reasonable size, big enough to open a 26’ luggage for packing. Love the bath tub and hair dryer is not those attached wall type which is good.
The Akasaka Excel Tokyu rooms are bigger than many hotels in the Akasaka area. Definitely a bigger than the Centurion & APA Villa variety and doesn’t leave you feeling claustrophobic. It is however much smaller than the ANA Intercontinental, Okura or New Otani. The room is clean and so is the washroom. They have free wifi and a mobile phone that you can carry with you while traveling - giving you free wifi, unlimited free local calls and unlimited free international calls to 6 countries including China, Usa, UK etc. Quite a neat addition. I also like that the prompt lifts take you straight from the hustle bustle of the streets (level 1) to your room without the hotel lobby (which is at level 3) interfering with your hurry to reach your room. I didn't have a breakfast option when I booked on Agoda - so no comments there. The wifi was okay and seamless.
The title of the review says it all; three reasons why this hotel is a good place to stay especially for first-timers. Yes, the rooms are small but not unusually so for a Tokyo hotel. It is slightly more expensive than the other hotels in the area, but not by much. And the hospitality service has the usual high Japanese standards. But the main reason why this hotel is such a good choice is that it is the best hotel near Akasakamitsuke station, a well-known crossing point for the two oldest subway lines, the Marunouchi and the Ginza lines. These two lines allow you to get to all the major Tokyo districts of interest by just using one line (no changes) -- Shinjuku, Shibuya, Ginza, Tokyo, Ueno, Asakusa, and Ikebukuro. Add to that, there are great restaurants covering all tastes and budgets in the main Akasaka district just across the street. Plus the hotel is major enough to be one of the Limousine Bus stops, handy for those with a bit too much luggage to lug around the subway. On another trip to Tokyo, you may want to stay in your favourite district, but for me, the convenience of being next to Akasakamitsuke station beats out all other locations.
We were fulfilling our Lifelong dream to see the cherry blossom in Japan. We joined A group from the UK and were booked to stay in this hotel. Located In the middle of town, perfect for walking to shops and restaurants. A buzzing area. The hotel is very run down, small rooms with no curtains, instead the window is wall papered and sliding , which allows very little light in. The glass window is fixed and can not be moved. It felt very uncomfortable being in the room measuring 4x5 meters. Nights were hot and uncomfortable and the air-condition could not be lowered for some reason. The bed was small and uncomfortable and the pillows were stuffed with what seemed like beads or grains. There was no way of finding out. Towels were small and flimsy. Staff hardly spoke or understood English. Breakfast was mostly Japanese food with few international edible foods. The que for breakfast can be long and on the first morning had to wait 20 minutes to be seated. We ended spending most of our time outside and came back only to sleep .
Excellent location with very short walk to metro with different lines. Spacious for 3 pax in a room which is surprise for Japan hotels. Easy access from airport via bus limousine and they have a counter at hotel for return to airport as well which makes reservation an ease.
With Tokyo being so spread out and relatively costly, choosing a hotel with a convenient location at the right price is essential. This was our first stay at Akasaka Excel Hotel Tokyu and we were delighted with the location, service, rooms and the excellent buffet breakfast. It was a great choice and worth the price we paid compared to other similar options.
Reviews from Trip Advisor
80.0% of guests recommend this hotelTotal of 910 reviews