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Recent guest reviews

It’s dingy, old, a bit outdated

Very disappointed it's advertising an indoor pool and hot tub and they were both closed. They need to state that fact on their site.

The hotel was filthy and the staff rude. It took an hour to check in and there were approximately 15 people waiting to check in Our room had mold and disgusting filth everywhere. We asked for a new room and it was just as bad. We had them give us sheets and we covered all floors and furniture and changed the bed ourselves. I had two dogs with me and didn’t have the option to leave or I would have.

We arrived late at night after a long drive across the country. The room was disgusting with crumbs all over the room, horribly stained couch, a non-hotel towel, hanger & kids ball in the closet, garbage under the bed & something sticky on the desk. I paid an extra fee to have my dog stay at the hotel with us & I had to chase him around the room nonstop to try to keep him from eating crumbs that were all over the floor

The room that we were given was disgusting. There was mold in the shower, it looked like the sheets weren’t even changed, or the pillowcases, the tables surfaces still had streaks on them from past guests, and a lot of furniture was stained. As well as holes in the walls of the room in multiple places.

Good

Motel price for a very nice, clean hotel. They even still served free breakfast in the morning (a rarity in COVID)! Amazing value.

A very nice and spacious hotel for those looking to stay in the Texarkana area.

Friendly staff. Clean and quiet room. Would stay again.

Staff was very friendly and our room was decent, some of the furniture had some odd stains.

The staff was very friendly and check in was a breeze.

Drinking families in lobby and outside in parking lot - lots of noise. Room was not cleaned on 2 of the nights I stayed. Staff was not friendly or accommodating in any way.

Crossroads Pkwy Texarkana AR

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

Comfort Suites Texarkana Arkansas places you next to Arkansas Convention Center and within a 5-minute walk of Holiday Springs Water Park. This hotel has 82 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sitting areas, microwaves, and coffee makers are also standard.


Property features

Built in 2015, the brand new Comfort Suites Texarkana Arkansas offers an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.

Room options

Suite, 2 Queen Beds, Accessible Tub, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds, Larger, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible Tub, Non Smoking

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Accessible Roll-In Shower, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Suites Texarkana Arkansas

Everyone (17) Couples (3) Family (9)
5
Everyone

By on Mar 5, 2023

3
Family

It’s dingy, old, a bit outdated

By , from Killeen on Dec 31, 2022

Review comment responded on Jan 5, 2023

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Everyone

By on Nov 28, 2022

5
Family

Very disappointed it's advertising an indoor pool and hot tub and they were both closed. They need to state that fact on their site.

By on Sep 25, 2022

Review comment responded on Sep 27, 2022

Thank you for staying with us.

1
Family

The hotel was filthy and the staff rude. It took an hour to check in and there were approximately 15 people waiting to check in Our room had mold and disgusting filth everywhere. We asked for a new room and it was just as bad. We had them give us sheets and we covered all floors and furniture and changed the bed ourselves. I had two dogs with me and didn’t have the option to leave or I would have.

By on Sep 4, 2022

Review comment responded on Sep 5, 2022

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1
Family with small children

We arrived late at night after a long drive across the country. The room was disgusting with crumbs all over the room, horribly stained couch, a non-hotel towel, hanger & kids ball in the closet, garbage under the bed & something sticky on the desk. I paid an extra fee to have my dog stay at the hotel with us & I had to chase him around the room nonstop to try to keep him from eating crumbs that were all over the floor

By on Jul 12, 2022

Review comment responded on Jul 18, 2022

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experienc

1
Partner Couples

The room that we were given was disgusting. There was mold in the shower, it looked like the sheets weren’t even changed, or the pillowcases, the tables surfaces still had streaks on them from past guests, and a lot of furniture was stained. As well as holes in the walls of the room in multiple places.

By on Jun 19, 2022

Review comment responded on Jun 20, 2022

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Family

Good

By on Jun 16, 2022

Review comment responded on Jun 16, 2022

Thank you for staying with us.

3
Everyone

By on Jun 21, 2021

Review comment responded on Jul 1, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Friends

Motel price for a very nice, clean hotel. They even still served free breakfast in the morning (a rarity in COVID)! Amazing value.

By on Mar 26, 2021

Review comment responded on Mar 27, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Comfort Suites Texarkana Arkansas

5420 Crossroads Pkwy, Texarkana, AR 71854
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