The staff was very friendly, especially Cherokee. Their shuttle service helped us out when there was was a mix up on our rental car, they came to the airport within minutes to pick us up.

The staff was very nice. Always had a smile. They didn't seem that organized. Valet "misplaced" my vehicle. Took over 30 minutes ro "find" I find hard to understand. I have a remote on my key chain. I would think to push that. And I was on my way to a funeral. Thank goodness I gave myself 45 extra minutes.

The hotel was ok bit need more amenities like gym pool and better breakfast service

The bartender was very informative. Thank you to him.

Everything was great, except for the elevators. Slow and 1 did not work. A room attendant said is hasn't worked in over a year. It was a busy weekend, would have been nice for all 3 elevators to be working.

Staff not professional in appearance, posture, check in. Didnt respond to calls fromm room to front desk. No amenities such as toothpaste. Told to come get it. Ekevator door closes extremely fast. Knicked my elbow when taking luggage to car. Had a 1:30 check out and housekeeper started cleaning the room around us at 1:25 even tho I encouraged her to wait. Ended up leaving acwhole drawer full of clothes because we felt rushed out. No good parking - lots in disarray. Parking garage down the street makes it feel unsafe for females.

Excellent location and clean, updated room worked well for my stay. Of the 3 elevators, only one was working the night I checked in. A second elevator began working the next day. The pool has been removed, which was disappointing.

Heat/air unit was noisy. Toilet paper holder was worthless. BUT overall I love this hotel. Staff is great, very helpful. Restaurant is good. Location is perfect. Breakfast was just average. Hope they add a spa soon. We stay here every year.

The hotel was nicely remodeled. The rooms great, although didn’t stay in them much, with a nice 40”+ size TV. Wood floors with a walk in shower. Was a great price for what we received but it was also after holidays so the area was high vacancy.

For the money, this is a great hotel. Clean, nice and friendly service. Plus, it’s witgin easy walking distance to the town and bath houses.

Mike, The town’s historian Not only did. he drop us off and pick us up from dinner and our baths at the Buckstaff, we got a history lesson on the way. It made our one-day detour on our way to Memphis-Nashville a treat.

Excellent! The personnel was nice and the facilities were clean and nice. The location is very convenient.

We were skeptical but, "WOW", great experience. My son says this is one of the nicest hotels he has stayed in so far. Agree. great place. Breakfast wonderful. Room very nice. You will enjoy this place.

The hotel was in a good location and the staff was wonderful. The hotel seemed updated, but not in the best shape. Our room could've been cleaner and the carpet in the hallway looked updated, but already well-worn. The light from under our door was very bright and it was easy to hear what was going on in the halls.

Nice hotel newly remodeled. Only thing we weren't to happy about was the hotels pool will not be complete for a year is what we were told. As much as we paid for our room the pool area should have been available. Other than that it was a very pleasant stay.

Was everything we expected. Served our weekend needs. Great breakfast!

I reserved this room for my wife, her mother, sister and a friend. All four ladies were very saitisfied. So if you can make four when haloyball together something is right!