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The Hotel Hot Springs

3.0 star property
Hot springs hotel with free local shuttle connected to the convention center in Hot Springs
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lobby
King Room 2 | In-room business center
Terrace/patio
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bank of the Ozarks Arena
    ‪5 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(151 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(185 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hot Springs

Located in Downtown, The Hotel Hot Springs is adjacent to Hot Springs Convention Center and within a 5-minute walk of other popular sights like Hot Springs National Park. This 196-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center. It's connected to the convention center in central Hot Springs and also close to Oaklawn Racing Casino Resort and Bathhouse Row.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 miles
  • Hot Springs National Park - 3 min walk - 0.2 miles
  • Bank of the Ozarks Arena - 5 min walk - 0.3 miles
  • Quapaw Baths - 7 min walk - 0.4 miles
  • Bathhouse Row - 7 min walk - 0.4 miles

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪501 Prime - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪SQZBX Brewery & Pizza - ‬7 min walk
  • ‪Maxine's Live - ‬5 min walk
  • ‪Ouachita Bar & Grill - ‬7 min walk

About this property

The Hotel Hot Springs

Hot springs hotel with free local shuttle connected to the convention center in Hot Springs
The Hotel Hot Springs features free WiFi in public areas, meeting rooms, and a 24-hour business center. Parking is available for USD 15.00 per night (USD 21.90 per night for valet parking), and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this hot springs hotel include a terrace, a TV in a common area, and a banquet hall.
Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

Frequently asked questions

Is free cancellation available at The Hotel Hot Springs?

The Hotel Hot Springs offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Hotel Hot Springs?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at The Hotel Hot Springs on Jan 27, 2026 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Hotel Hot Springs?

This hotel is situated in Downtown within a 10-minute walk of Hot Springs National Park and Bathhouse Row. You'll also find Oaklawn Racing Casino Resort and Magic Springs and Crystal Falls within a short drive.

Is there parking available at The Hotel Hot Springs?

Yes, valet parking is offered for USD 21.90 per night. Electric car charging is also available for guests.

Does The Hotel Hot Springs have a casino?

No, The Hotel Hot Springs doesn't have a casino.

Will I find an indoor pool at The Hotel Hot Springs?

No, there is no indoor pool at this hotel.

Is The Hotel Hot Springs a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Are there hot tubs at The Hotel Hot Springs?

No, there isn't a spa tub at this hotel.

Does The Hotel Hot Springs have a restaurant with a breakfast menu?

Yes, The Hotel Hot Springs serves buffet breakfast for a surcharge each morning at Inside Track Grill.

Will The Hotel Hot Springs allow pets to stay for free?

No, pets aren't allowed at The Hotel Hot Springs though service animals are welcome.

Does The Hotel Hot Springs have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Hotel Hot Springs?

The closest major airport to The Hotel Hot Springs is Hot Springs, AR (HOT-Memorial Field), which is 3.6 mi away (11 minutes by car).

Are there rooms with balconies at The Hotel Hot Springs?

No, at The Hotel Hot Springs, there aren't any guestrooms that list a balcony.

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1167 out of 1880 reviews
Rating 8 - Good. 436 out of 1880 reviews
Rating 6 - Okay. 167 out of 1880 reviews
Rating 4 - Poor. 71 out of 1880 reviews
Rating 2 - Terrible. 39 out of 1880 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean , nice front desk
Stayed 1 night in Dec 2025

8/10 Good

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Hot Springs was such a nice place to stay. Not only is the hotel beautiful but is conveniently located and within walking distance to downtown. The outdoor dining was so relaxing and the dining staff very attentive. Our valet was so helpful as well as the front desk staff. The room was clean and quiet and the view was amazing. You won’t be disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Crockett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, breakfast, and grill.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Stayed 2 nights in Oct 2025

4/10 Poor

Duha

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
They need to deep clean the room. There’s hair everywhere: on the sheets, in the bathroom, and even on the towels. The AC filter also needs to be cleaned or replaced because it smells unpleasant. The staff, however, is friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Will stay again

Great stay. Very convenient location. Comfortable room. Excellent breakfast. My only concern was the adjoining door between my room and the next room was not soundproof. Could hear everything from the guests next door. Hotel should look into soundproof measures for those doors.
Stayed 2 nights in Oct 2025

8/10 Good

Fatima

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ring where you flush had some blue rust that makes me think it wasn't properly cleaned. We were out of body wash.
Stayed 1 night in Oct 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Britt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. The staff was very friendly. Robbin took us downtown and gave us some good suggestions on restaurants. Bridgette was very helpful checking us in and checkout. There were a few other staff members we encountered that were very friendly. Everyone seemed happy to be there. We will definitely stay at the Hotel Hot Springs again!
Stayed 3 nights in Oct 2025

6/10 Okay

KATHRYN

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Check in was a nightmare. Staff was slow and answering phone calls rather than assisting guests in line. No place to park to unload. Parking garage is expensive and two blocks away. Breakfast is not complimentary. Very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Wait staff at restaurant was friendly. Rooms clean. Fresh towels and bed made daily. Free, hot continental breakfast daily.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Place
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The HSH pros- in a great location and very nice and accommodating staff. Beds are pretty comfy. Cons- it’s getting tired. They did an update years ago, and it’s time for another one. Our room did not seem fully clean, but it was much better than the first room we were given that smelled like someone had taken a big crap and left it, and a baby roach was crawling in the bathroom. Parking is also a nuisance since the City of HS put in the pay meters. But if you park after 7 pm and get out by 8 am, it’s free. There’s a small free lot next to the hotel that’s great if you can get a spot and $20 per day valet if that’s your style. Walls are paper thin- there was a family next to us. Never saw or spoke with them, but I can tell you it’s a family and some info about them since I could clearly hear them through the walls as though they were in our room. That only happened one night, though. It’s a good hotel if you want to explore the historic downtown and bathhouse area. Hopefully they will update it again soon.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here about 10 times now over the years and nothing beats this place. Not even The Waters. Love you guys!!
Stayed 4 nights in Oct 2025

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was reasonably clean. I did see some areas, corners, etc..that need attention. The main problem is the parking. You can valet for approx. $20 a day, or park in the garage- which is not connected to the hotel and requires a walk down the street, for approx. $14 a day. The breakfast area was clean and well stocked, typical hotel type breakfast. The staff were very kind and helpful. The first night they put us in a small room with the A/C blowing straight onto the bed. They brought us an extra blanket as we requested. The next day we requested a room change- they were very helpful in accommodating us. I probably would not stay here again due to the parking situation, but it wasn’t a bad stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erica

Stayed 1 night in Oct 2025

8/10 Good

Larry

Stayed 2 nights in Oct 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was cold. We left some items in the room when we checked out. We called to check about the items we left and were told that we had to go to a website to find out anything. They refused to say if anything was found.
Stayed 2 nights in Oct 2025

8/10 Good

Kerry, Dallas

Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed in the National Park. My grandson loved the tower and the view of the mountains however. The hotel was one of the best we've stayed in. Loved the spacious bathroom and the shower was so nice and the convenience of shower gel and shampoo. The hot breakfast was very good. I highly recommend this place
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager was amazing, and so was the rest of the staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Traci

Stayed 1 night in Sep 2025

10/10 Excellent

Deena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, especially for the price. It was a perfect location for walking in Hot Springs. The staff were all super friendly.
Stayed 1 night in Oct 2025

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