The Hotel Hot Springs

3.0 star property
Hot springs hotel with free breakfast connected to the convention center in Hot Springs
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lobby sitting area
Aerial view
Terrace/patio
Lunch and dinner served, American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪7 min walk‬
  • Oaklawn Racing Casino Resort
    ‪5 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
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Room options

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

Double Queen Room 1

9.2 out of 10
Wonderful
(172 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

King Room 1

9.0 out of 10
Wonderful
(138 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hot Springs

Located in Downtown, The Hotel Hot Springs is adjacent to Hot Springs Convention Center and within a 5-minute walk of other popular sights like Hot Springs National Park. This 196-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a 24-hour business center. It's connected to the convention center in central Hot Springs and also close to Oaklawn Racing Casino Resort and Magic Springs and Crystal Falls.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 miles
  • Quapaw Baths - 7 min walk - 0.4 miles
  • Bathhouse Row - 7 min walk - 0.4 miles
  • Magic Springs and Crystal Falls - 5 min drive - 2.7 miles
  • Oaklawn Racing Casino Resort - 5 min drive - 2.7 miles

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬12 min walk
  • ‪Pho Hoang My Vietnam N - ‬14 min walk
  • ‪Hot Springs Mountain Tower - ‬18 min walk
  • ‪501 Prime - ‬12 min walk

About this property

The Hotel Hot Springs

Hot springs hotel with free breakfast connected to the convention center in Hot Springs
The Hotel Hot Springs features free WiFi in public areas, meeting rooms, and a 24-hour business center. Parking is available for USD 12.00 per night (USD 20.00 per night for valet parking), and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this hot springs hotel include a terrace, a vending machine, and a TV in a common area.
Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 12 per night)
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 12.00 per night
  • Valet parking fee: USD 20.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

Frequently asked questions

Is free cancellation available at The Hotel Hot Springs?

The Hotel Hot Springs offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Hotel Hot Springs?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at The Hotel Hot Springs on Jul 2, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Hotel Hot Springs?

This hotel is situated in Downtown within a 10-minute walk of Hot Springs National Park and Bathhouse Row. You'll also find Oaklawn Racing Casino Resort and Magic Springs and Crystal Falls within a short drive.

Is there parking available at The Hotel Hot Springs?

Yes, valet parking is offered for USD 20.00 per night. Electric car charging is also available for guests.

Does The Hotel Hot Springs have a casino?

No, The Hotel Hot Springs doesn't have a casino.

Will I find an indoor pool at The Hotel Hot Springs?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Hotel Hot Springs?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Are there hot tubs at The Hotel Hot Springs?

No, there isn't a spa tub at this hotel.

Does The Hotel Hot Springs have a restaurant with a breakfast menu?

Yes, The Hotel Hot Springs serves free buffet breakfast at Inside Track Grill each morning.

Will The Hotel Hot Springs allow pets to stay for free?

No, pets aren't allowed at The Hotel Hot Springs though service animals are welcome.

Are there connecting rooms at The Hotel Hot Springs?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Hotel Hot Springs?

The closest major airport to The Hotel Hot Springs is Hot Springs, AR (HOT-Memorial Field), which is 3.6 mi away (11 minutes by car).

Are there rooms with balconies that I can book at The Hotel Hot Springs?

No, there aren't any guestrooms with balconies at The Hotel Hot Springs.

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1087 out of 1806 reviews
Rating 8 - Good. 446 out of 1806 reviews
Rating 6 - Okay. 161 out of 1806 reviews
Rating 4 - Poor. 73 out of 1806 reviews
Rating 2 - Terrible. 39 out of 1806 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daveen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and breakfast was good.
Stayed 3 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the parking lot and on the way to the parking lot should be lit up like a football field at night
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mitzi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the conference center
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for downtown Hot Springs that is reasonable and includes parking. Updated older hotel but nicely done and reasonably quiet. Limited healthy breakfast options (fruit but no oatmeal or yogurt).
Stayed 1 night in Mar 2025

8/10 Good

Luke

Stayed 4 nights in Mar 2025

6/10 Okay

Olivia

Business traveler, Traveled with family
Basic and dirty
Stayed 2 nights in Mar 2025

6/10 Okay

Jeremy

Disliked: Staff & service
Convenient to convention center and beds were comfy. My main complaints are checkout and food. We were here for a dance competition and we asked the day before leaving about a late check out, bc we knew everyone else would do the same. We were told by the manager on duty to call at 8am today (Sunday) to check on the late check out status. We even asked upon checkin and they told us to ask the day of leaving on late check out. My husband called at 8am as instructed and the manager on duty said they’d already had a list of names by 7:30am and we were too late. Disheartening as we had a sick child and needed the extra time before heading home. Breakfast was not good at all. Much better to DoorDash or get breakfast elsewhere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Donnie, Arlington

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to whenever in Hot Springs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Positive

I have stayed at several hotels in Arkansas, this is the best one yet. The staff is friendly, restaurant was great as well as the complimentary breakfast! The room was clean, shower was great. The free shuttle service was great for going to the horse races! Would highly recommend The Hotel for your next stay. I will definitely stay here for now on.
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

2/10 Terrible

Anca

Stayed 3 nights in Mar 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the bellhop assisted with taking our belongings to our room. The room was clean, except the hard floors were sticky. Overall, this hotel is a solid 4 out of 5 stars.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Downtow accessible
Stayed 1 night in Mar 2025

2/10 Terrible

DAWN

Stayed 2 nights in Mar 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby and quality breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and value

Perfect location for National Park visit
Stayed 3 nights in Mar 2025

6/10 Okay

Ralph

Liked: Staff & service
The staff were friendly and helpful especially the valet which i definitely recommend as parking is a few blocks away but for the $ i would expect a more upscale room and floors that had been vacuumed
Stayed 1 night in Mar 2025

6/10 Okay

Alan

Traveled with family
Disliked: Cleanliness
Room's floor was filthy. Trash under bed from prior guests. My wife had to mop the floor with a hand towel.
Stayed 4 nights in Mar 2025

6/10 Okay

Don

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like the layout of the rooms but I was very disappointed in the cleanliness of the rooms. There were dust balls under the beds and the ledges and hair in the shower. Very stingy on towels and wash cloths. Beds were very comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Amenities
!
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
They are working to upgrade a former great hotel in downtown area. Takes time and money. I trust they will succeed with the nice, courteoys staff helping them.
Stayed 2 nights in Mar 2025