It was modern (fancy) and clean. Loved the check out at noon (didn’t feel rushed). Only thing didn’t like was the parking away from the parking garage away from the building.
I love visiting downtown Hot Springs so this hotel has the perfect location for walking to all of my favorite restaurants and shops. The downsides of this hotel include very slow elevators and our room was not the cleanest. Our bathroom had a musty smell and my husband noticed stains on the bedsheets.
Older hotel, but rooms were somewhat updated and clean. Very quiet stay here. Only bad thing was the shower pad in the bathroom was really noisy. When you stepped on it, it made a creaking noise that was really loud and could be heard in the bedroom. Other than that, we had a pleasant stay.
Everything was within walking distance. But I did find other company in the room...roaches!!
Lobby beautiful. Staff nice. Looks like some remodeling done recently but quality not great. Area is regentrifying but has a long way to go.
Nice clean hotel in walking distance to downtown
in walking distance to the Bathhouses and the shopping and food area.
Bed was very nice.
This is a nice hotel. The staff was friendly and helpful. The property is understaffed. We did not get our room cleaned, though we did get fresh towels when we asked. The food in the restaurant was delicious, but it was prepared to order and took about an hour from making the order to getting the meal. Parking was free and a short walk from the hotel lobby.
Great stay
Room service not available because of lack of staff. Breakfast not that great.
Appreciated the comfortable beds and the clean rooms and hotel overall. Enjoyed the complimentary breakfast and appreciated the accommodating staff who honored my request for adjoining rooms.
Room was very dirty. Hair all over the shower and beds, in between the sheets. Doesn't instill a lot of confidence that I was safe if you can't even do the basics of cleaning during a pandemic. Not to mention the elevators were scary and doors wouldn't even close when we were checking out.
Stayed at this hotel when it was The Austin. Expected more by the photos online. Room was clean except for the dead ladybugs on the HVAC unit in the room & killed a roach. Room was very dusty as well. Bed super comfy.
Hot Springs Convention Center is within a 5-minute walk of The Hotel Hot Springs while other popular sites like Hot Springs National Park are within a 15-minute stroll. This 196-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of The Hotel Hot Springs enjoy free WiFi in public areas, a 24-hour business center, and a terrace. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include an ATM and a TV in a common area.
It was modern (fancy) and clean. Loved the check out at noon (didn’t feel rushed). Only thing didn’t like was the parking away from the parking garage away from the building.
I love visiting downtown Hot Springs so this hotel has the perfect location for walking to all of my favorite restaurants and shops. The downsides of this hotel include very slow elevators and our room was not the cleanest. Our bathroom had a musty smell and my husband noticed stains on the bedsheets.
Thank you Lindsay for sharing your feedback. Your comments are important to us and will be addressed with our staff to help better serve our guests. Thank you for staying with us.
Older hotel, but rooms were somewhat updated and clean. Very quiet stay here. Only bad thing was the shower pad in the bathroom was really noisy. When you stepped on it, it made a creaking noise that was really loud and could be heard in the bedroom. Other than that, we had a pleasant stay.
Thank you Rickie!
Everything was within walking distance. But I did find other company in the room...roaches!!
Thank you Meenakshi for sharing your feedback. I do apologize about the room issue and this will be addressed immediately with our staff. Thank you for staying with us and we look forward to seeing you again.
Lobby beautiful. Staff nice. Looks like some remodeling done recently but quality not great. Area is regentrifying but has a long way to go.
Thank you Laurel for staying with us!
Nice clean hotel in walking distance to downtown
Thank you William for the wonderful comments!
in walking distance to the Bathhouses and the shopping and food area.
Thank you!
Bed was very nice.
Thank you!
Thank you Andrea for the wonderful comments!