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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lobby sitting area
Terrace/patio
Lobby
King Room 2 | In-room business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(162 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(191 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hot Springs

Located in Downtown, The Hotel Hot Springs is adjacent to Hot Springs Convention Center and within a 5-minute walk of other popular sights like Hot Springs National Park. This 196-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center. It's connected to the convention center in central Hot Springs and also close to Oaklawn Racing Casino Resort and Bathhouse Row.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 miles
  • Hot Springs National Park - 3 min walk - 0.2 miles
  • Bank of the Ozarks Arena - 5 min walk - 0.3 miles
  • Quapaw Baths - 7 min walk - 0.4 miles
  • Bathhouse Row - 7 min walk - 0.4 miles

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Pho House - ‬15 min walk
  • ‪501 Prime - ‬12 min walk
  • ‪Don Juan Mexican Bar and Grill - ‬3 min drive
  • ‪The Winery Of Hot Springs - ‬2 min drive

About this property

The Hotel Hot Springs

The Hotel Hot Springs features free WiFi in public areas, meeting rooms, and a 24-hour business center. Parking is available for USD 15.00 per night (USD 21.90 per night for valet parking), and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this hot springs hotel include a terrace, an ATM, and a banquet hall.
Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Apr 29 - Apr 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

Frequently asked questions

Is free cancellation available at The Hotel Hot Springs?

The Hotel Hot Springs offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Hotel Hot Springs?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at The Hotel Hot Springs on May 10, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Hotel Hot Springs?

This hotel is situated in Downtown within a 10-minute walk of Hot Springs National Park and Bathhouse Row. You'll also find Oaklawn Racing Casino Resort and Magic Springs and Crystal Falls within a short drive.

Does The Hotel Hot Springs have a casino?

No, The Hotel Hot Springs doesn't have a casino.

Will I find an indoor pool at The Hotel Hot Springs?

No, there is no indoor pool at this hotel.

Does The Hotel Hot Springs have a restaurant with a breakfast menu?

Yes, The Hotel Hot Springs serves buffet breakfast for a surcharge each morning at Inside Track Grill.

Will The Hotel Hot Springs allow pets to stay for free?

No, pets aren't allowed at The Hotel Hot Springs though service animals are welcome.

How far is the airport from The Hotel Hot Springs?

The closest major airport to The Hotel Hot Springs is Hot Springs, AR (HOT-Memorial Field), which is 3.6 mi away (11 minutes by car).

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1201 out of 1968 reviews
Rating 8 - Good. 460 out of 1968 reviews
Rating 6 - Okay. 188 out of 1968 reviews
Rating 4 - Poor. 74 out of 1968 reviews
Rating 2 - Terrible. 45 out of 1968 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

george, mountain home

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2026

6/10 Okay

Tonya

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Been here many times over 5-6 years (previous comments all positive) but I notice a decline. Structure and appearance, unchanged, mechanicals (elevators, HVAC) still in top order. Lobby has shrunk to 10% it's size to make room for the now $15 per breakfast that used to be included, a $30 upcharge for a couple (just as soon eat somewhere else and have an attendant/waiter), parking, which used to be free in the garage (a block away), is now $15 self park, or risk a parking violation with new City enforced pay to park on the street. Employees that man breakfast pay station, surfing on phones and mostly inattentive, what appeared to be shift management in non-hotel identifying urban clothes, an employee or employee child sprawled out on 1/2 available lobby sofas, sleeping there complete with a pillow and blanket while the shift managers were totally ok with this. Location is convenient and, at times of the year, price is fair to a borderline bargain but not at the level of the $2-$300/night during peak demand times, especially now with pay to park + breakfast. By comparison, 1/2 this rate gets you a boutique hotel in walking distance to downtown Santa Fe, Toas, NM, San Antonio River Walk. Come on HHS, re-up your game.
Stayed 2 nights in Jan 2026

10/10 Excellent

katrina

Stayed 1 night in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed a couple of times, and we love it. The location is excellent for walking everywhere on the strip and the staff is absolutely phenomenal. Bridget at the front desk is second to none and we lost track of time talking to her. We went to the bar for a drink and our bartender was so attentive and friendly. It really did feel like home.
Stayed 3 nights in Nov 2025

6/10 Okay

Emma

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wish there were better parking options, besides a sketchy lot that fits maybe 10 cars for free you other option is a block away *paying* for a parking garage spot. Also breakfast being $15 is a let down. When I booked I assumed it came with the reservation. We ended up going out to breakfast for cheaper than what we would have spent at the hotel.
Stayed 1 night in Jan 2026

6/10 Okay

Janetta

Liked: Staff & service
Disliked: Cleanliness
Valet service was fabulous,
Stayed 1 night in Jan 2026

10/10 Excellent

senthil

Stayed 1 night in Jan 2026

10/10 Excellent

Chella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not want to pay for breakfast fee just incase it was not to our liking. $15 fee per person.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities
Great experience from check in to check out. Room was spacious and clean. There is numerous EV chargers in the top level of their parking garage. We received two vouchers for free drinks we to advantage of before our dinner reservations. Restaurant staff was so nice and helpful. Will stay here during our next trip to Hot Springs
Stayed 1 night in Jan 2026

10/10 Excellent

Ferrell

Stayed 1 night in Jan 2026

8/10 Good

Shelia

Traveled with group
Liked: Amenities, property conditions & facilities
The room was ok needs a little updating. And I woke up to a house roach in the bathroom but other than it was ok
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was ideal I will be back in March ….. I could give this hotel 10 stars … I had a great experience from check in to check out …. And it’s close to everything you want to eat and do …
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
No breakfast due to pricing Room great Tv remote not working well Needs batteries Some items in bath need tlc-baseboards& corners dusty Cabinets need restaining
Stayed 1 night in Jan 2026

10/10 Excellent

henry

Stayed 1 night in Jan 2026

4/10 Poor

Yida

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean facility
Stayed 1 night in Jan 2026

10/10 Excellent

Annie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay, was absolutely fabulous. Your staff is beyond perfect. They were courteous, helpful, and would go out of their way to help you do anything. I would give this a 10+ rating. Hope to be back in the future.
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

6/10 Okay

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities
Most amazing hotel. Super clean and super friendly staff. This is our go to place in hot springs
Stayed 1 night in Jan 2026

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, except there was food left in the refrigerator. Not a huge deal. It was in 'to go' packages that a guest had forgotten. My only complaint is the shower doors open at the back instead of the front to turn the water on. Minor inconvenience. Overall everything was very clean. All of the staff were awesome in the hotel and bar area. We used the shuttle-also awesome people. This is our second stay here and when we return, we will stay here again. It is our new go to hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

cherish

Stayed 1 night in Jan 2026

10/10 Excellent

al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 2 nights in Jan 2026

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