The bus transport is not working their breakfast was not good it’s a continental to go bagged breakfast and the rooms smelled wet.
Safety., clean during this COVID-19 perfect. Great location close to the USF university.
I made my reservation thru Orbitz which said the hotel was Per Friendly. After checking in, I was told I had to pay a one time charge of $75 AND I could not have a CAT. What does PET FRIENDLY mean? I could have had an Iguana or a snake. They are Pets. We were told if we wanted to stay another day we would have to pay another $150. We said no and found a place that really was Pet friendly and no charges. Also we did NOT use Orbitz for our next reservation. Hyatt said it was Orbitz fault. Who knows? I just want to reserve a Pet friendly place to sleep.
Great staff. Warm and welcoming. Thank you. Shuttle driver was very accommodating.
Staff were very friendly, service was good. Breakfast was decent, good coffee!
Carpet in room was dirty. Staff was friendly . Breakfast was ok
Rethink your stay!!! If you have neck or back problems (or sleeping issues at all) this hotel is not going to work for you. Our stay consisted of two nights attempting to sleep in horribly uncomfortable beds that make me wonder why there are not more ambulances out front taking guests to area hospitals. Hotel staff is friendly and welcoming, but can do nothing to address the fact that this hotel is situated on busy highways with 24 hr fast food and convenience stores all around - which coupled with the low income housing of the area - make this an unsafe location at night. You and your family will not be entirely safe in this area and must be attentive of your surroundings at all times if you do stay here. I relocated to Fla last year and have visited nearly every major city and attraction in the state and beyond since. If you are looking for a vacation anywhere between Atlanta and Miami, our experience here shows Tampa is easily the worst vacation choice you could make. The city itself is a gridlock and construction nightmare with a clearly unaddressed and growing homeless problem. The parks and attractions are absolutely underwhelming when compared to those in Orlando or even Naples. The single redeeming light of this stay was gaining the knowledge that Tampa is NOT the vacation spot advertised.
Helpful staff and very nice breakfast. Early checkin and late checkout are a nice feature.
Very old property for a Hyatt Place. The whole 3rd floor smelled musty, including our room. Had the feel of a budget hotel. Don't let the nice lobby fool you. Staff was nice though.
rooms were dated, ac unit wasn't sufficient for room size. Night Front desk man was great. Breakfast was pretty bad considering you had to pay $11 for it. I'll stay at the HIE next time we go to Moffit for treatment.
The cleanliness and quietness of the facility. Also the
We were evacuating from a possible direct hit from a hurricane so we came with a lot of stuff and my small dog. The room served its purpose but I was disappointed with the conditions of the room. It was dirty. We arrived very late and had already unloaded everything before I noticed how dirty it was, otherwise I would have requested another room. The pullout couch was undone, and there was 2 small pieces of lizard poop and pee on them, so we requested clean sheets. The kids were walking on the floor without socks and the bottoms of their feet were black within 30 minutes. The surfaces looked as if they weren’t clean, and the room looked old. Bathroom door could barely open without hitting the shower, and had pieces of the wood scratched off at the bottom. It wasn’t just our room- when riding in the elevator, there was garbage and hair and stuff on the floor.
For the great price, this was a nice place to stay and the breakfast in the morning was very good.
Located in Terrace Park within a mile (2 km) of Busch Gardens Tampa Bay, Hyatt Place Busch Gardens is within 2 miles (3 km) of other popular sights such as Moffitt Cancer Center. This 126-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's café, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.
All 126 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Sofa beds, refrigerators, and coffee makers are other standard amenities.
Guests of Hyatt Place Busch Gardens have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
The bus transport is not working their breakfast was not good it’s a continental to go bagged breakfast and the rooms smelled wet.
Safety., clean during this COVID-19 perfect. Great location close to the USF university.
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards
Only 2 stars? We love to provide 5 star service. Please reach out to me directly so we can discuss your recent stay with us.
I made my reservation thru Orbitz which said the hotel was Per Friendly. After checking in, I was told I had to pay a one time charge of $75 AND I could not have a CAT. What does PET FRIENDLY mean? I could have had an Iguana or a snake. They are Pets. We were told if we wanted to stay another day we would have to pay another $150. We said no and found a place that really was Pet friendly and no charges. Also we did NOT use Orbitz for our next reservation. Hyatt said it was Orbitz fault. Who knows? I just want to reserve a Pet friendly place to sleep.
You are correct regarding the pet policy. We only accept dogs and based on the size of the dog and length of your stay, the minimum pet fee is $75. Traditionally we would have refused you service since you had a cat but we made a one time exception. As we explained, Hyatt website has all information regarding accomodations.
We always want to provide amazing service to every guest. Since your review is anonymous and with no comments, we unfortunately do not know why you only gave a 3 rating
Great staff. Warm and welcoming. Thank you. Shuttle driver was very accommodating.
Staff were very friendly, service was good. Breakfast was decent, good coffee!
Carpet in room was dirty. Staff was friendly . Breakfast was ok
Rethink your stay!!! If you have neck or back problems (or sleeping issues at all) this hotel is not going to work for you. Our stay consisted of two nights attempting to sleep in horribly uncomfortable beds that make me wonder why there are not more ambulances out front taking guests to area hospitals. Hotel staff is friendly and welcoming, but can do nothing to address the fact that this hotel is situated on busy highways with 24 hr fast food and convenience stores all around - which coupled with the low income housing of the area - make this an unsafe location at night. You and your family will not be entirely safe in this area and must be attentive of your surroundings at all times if you do stay here. I relocated to Fla last year and have visited nearly every major city and attraction in the state and beyond since. If you are looking for a vacation anywhere between Atlanta and Miami, our experience here shows Tampa is easily the worst vacation choice you could make. The city itself is a gridlock and construction nightmare with a clearly unaddressed and growing homeless problem. The parks and attractions are absolutely underwhelming when compared to those in Orlando or even Naples. The single redeeming light of this stay was gaining the knowledge that Tampa is NOT the vacation spot advertised.
Not sure why you are posting a review about the city of Tampa on a hotel site but hey up to you.
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best regards