Clean
Awesome place , staff super friendly
My reservation was canceled due to billing issue on Orbitz side. I had call Orbitz to change reservations so Orbitz canceled my reservation and made a new on and doing so used a old CC on my account and did not verify what card was used. I had no idea that card was still on my account for I added a new card. So traveled all the way to the hotel with family in tow for my Daughters birthday weekend to have no reservation in place and all hotels booked in the area. And after calling Orbitz to fix this. I was on hold the entire two hour ride back home and then second call to Orbitz I was basically told I well is your fault for non payment. Even though I select pay at hotel at time of stay and never got a notification that there was a billing issue
Nice room, redone, but bathrooms are still dated. Check in was quick, but odd. Kind of the “what’s up bra?”.
Close to Moffit hosp @ staff was very accommodating.
Location was good. WaWa right next door. Its no microwave or coffee pot in rooms.
The bus transport is not working their breakfast was not good it’s a continental to go bagged breakfast and the rooms smelled wet.
Safety., clean during this COVID-19 perfect. Great location close to the USF university.
I made my reservation thru Orbitz which said the hotel was Per Friendly. After checking in, I was told I had to pay a one time charge of $75 AND I could not have a CAT. What does PET FRIENDLY mean? I could have had an Iguana or a snake. They are Pets. We were told if we wanted to stay another day we would have to pay another $150. We said no and found a place that really was Pet friendly and no charges. Also we did NOT use Orbitz for our next reservation. Hyatt said it was Orbitz fault. Who knows? I just want to reserve a Pet friendly place to sleep.
Great staff. Warm and welcoming. Thank you. Shuttle driver was very accommodating.
Staff were very friendly, service was good. Breakfast was decent, good coffee!
Carpet in room was dirty. Staff was friendly . Breakfast was ok
Rethink your stay!!! If you have neck or back problems (or sleeping issues at all) this hotel is not going to work for you. Our stay consisted of two nights attempting to sleep in horribly uncomfortable beds that make me wonder why there are not more ambulances out front taking guests to area hospitals. Hotel staff is friendly and welcoming, but can do nothing to address the fact that this hotel is situated on busy highways with 24 hr fast food and convenience stores all around - which coupled with the low income housing of the area - make this an unsafe location at night. You and your family will not be entirely safe in this area and must be attentive of your surroundings at all times if you do stay here. I relocated to Fla last year and have visited nearly every major city and attraction in the state and beyond since. If you are looking for a vacation anywhere between Atlanta and Miami, our experience here shows Tampa is easily the worst vacation choice you could make. The city itself is a gridlock and construction nightmare with a clearly unaddressed and growing homeless problem. The parks and attractions are absolutely underwhelming when compared to those in Orlando or even Naples. The single redeeming light of this stay was gaining the knowledge that Tampa is NOT the vacation spot advertised.
Helpful staff and very nice breakfast. Early checkin and late checkout are a nice feature.
Located in Terrace Park within a 5-minute walk of University of South Florida, Hyatt Place Busch Gardens is within a 15-minute stroll of University of South Florida Botanical Gardens. This 126-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's café, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.
All 126 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
Guests of Hyatt Place Busch Gardens have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Clean
Awesome place , staff super friendly
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Sincerely, Guest Servies
Hello, Thank you for sharing your positive review with us. We are happy that you enjoyed your stay and look forward to seeing you in the near future. Sincerely, Guest Services
My reservation was canceled due to billing issue on Orbitz side. I had call Orbitz to change reservations so Orbitz canceled my reservation and made a new on and doing so used a old CC on my account and did not verify what card was used. I had no idea that card was still on my account for I added a new card. So traveled all the way to the hotel with family in tow for my Daughters birthday weekend to have no reservation in place and all hotels booked in the area. And after calling Orbitz to fix this. I was on hold the entire two hour ride back home and then second call to Orbitz I was basically told I well is your fault for non payment. Even though I select pay at hotel at time of stay and never got a notification that there was a billing issue
Thank you for your review. Your review is on the hotel, not on Orbitz. A review such as this is very detrimental to the hotel. We are so sorry to hear of your experience with Orbitz. But again, the review you posted is on the hotels page. Not Orbitz specifically.
Thank you for taking the time to complete our survey! We are happy to see that you enjoyed your stay and found our hotel to your liking. We hope you offer us another opportunity to serve you and we look forward to your next visit! Best Regards
Nice room, redone, but bathrooms are still dated. Check in was quick, but odd. Kind of the “what’s up bra?”.
Thank you for taking the time to complete our survey! We would like to apologize for the check-in experience you received. The staff has been notified of the occurrence and the issue has since been rectified. We hope you offer us another opportunity to serve you and we look forward to your next visit! Best Regards
Close to Moffit hosp @ staff was very accommodating.
Thank you for taking the time to complete our survey! We are pleased to hear you enjoyed your stay and found our hotel convenient for your Moffitt visit. We understand that not all of our guests are here for a vacation and we always strive to make sure everyone is well accommodated. We thank you again for your kind words and look forward to serving you in the near future! Best Regards
Location was good. WaWa right next door. Its no microwave or coffee pot in rooms.
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards
The bus transport is not working their breakfast was not good it’s a continental to go bagged breakfast and the rooms smelled wet.
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best regards
Safety., clean during this COVID-19 perfect. Great location close to the USF university.
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards
Thank you for your review. We hope to see you again in the near future. Sincerely, Guest Services