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Recent guest reviews

Friendly staff

Location

Breakfast food drinks were watered down. Young girls working the front desk with phones out and a baseball cap on. People should look and act professional when working.

This hotel has a 6 or 7 ambulance crews stationed there. Expect to hear room doors slamming all night and the backup alarms of ambulances. Also, the staff is basically indifferent to your comfort. The front desk staff can barely look up from their phones to rudely answer a request. The rooms are basic comfort. Disappointed as Other Tru locations are usually exceptional.

good location

Modern, clean, great location, large room

We came in on Friday night and was on the fourth floor. Music was heard from downstairs to our room until midnight.

The property was new and in good condition. The breakfast was very good and the staff friendly.

Close to appointments Too much noise and room small

New property, very clean. This is a perfect hotel when visiting Camillus.

This location was difficult to find. The room was spartan so didn’t feel very cozy.

Excellent place for a family trip! I wish we could stay more than one night.

All was good ! Great value, nice breakfast, free parking.

Township Blvd Camillus NY

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within 2 miles (3 km) of Camillus Forest Unique Area, Tru By Hilton Syracuse-Camillus is within 3 miles (5 km) of Camillus Erie Canal Park. This 92-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Located centrally in Camillus, it's connected to a shopping center and also close to New York State Fairgrounds and State Park at the Fair.


Dining

Start your day off right with a free breakfast, offered on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and wired Internet, along with 55-inch LCD TVs. Beds sport down comforters and bathrooms offer free toiletries. Other standard amenities include refrigerators, free newspapers, and free local calls. Weekly housekeeping is available.


Property features

Renovated in 2018, Tru By Hilton Syracuse-Camillus offers a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include coffee/tea in a common area, a microwave in a common area, and a computer station.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Guest reviews for Tru By Hilton Syracuse-Camillus

Everyone (16) Couples (3) Family (8)
5
Everyone

Friendly staff

By , from Greensburg on Aug 3, 2022

5
Partner Couples

Location

By on Jul 13, 2022

4
Family

Breakfast food drinks were watered down. Young girls working the front desk with phones out and a baseball cap on. People should look and act professional when working.

By on Apr 25, 2022

Review comment responded on Apr 26, 2022

I do apologize that are breakfast was not up to your standards. Are hotel is a very laid back hotel and there is not a traditional uniform.

2
Partner Couples

This hotel has a 6 or 7 ambulance crews stationed there. Expect to hear room doors slamming all night and the backup alarms of ambulances. Also, the staff is basically indifferent to your comfort. The front desk staff can barely look up from their phones to rudely answer a request. The rooms are basic comfort. Disappointed as Other Tru locations are usually exceptional.

By on Dec 28, 2021

5
Family

good location

By on Aug 19, 2021

Review comment responded on Aug 25, 2021

Thank you for choosing to stay with us and I'm glad to see you enjoyed your time here!

5
Family

Modern, clean, great location, large room

By on Jun 12, 2021

Review comment responded on Jun 14, 2021

Thank you for staying with us at the Tru by Hilton Camillus-Syracuse. I am delighted to see that our hotel met your expectations and that you enjoyed your stay. If you ever return to the area we would love to have you stay again!

3
Everyone

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you for your feedback! We hope you enjoyed your stay and will come and see us again in the future!

5
Everyone

By on Dec 27, 2019

Review comment responded on Jan 4, 2020

Thank you for staying with us.

5
Family Family with small children Family

We came in on Friday night and was on the fourth floor. Music was heard from downstairs to our room until midnight.

By on Dec 10, 2019

Review comment responded on Dec 11, 2019

Thank you for choosing to stay with us and we appreciate your feed back. Look forward to seeing you again soon.

5
Family Business Business

The property was new and in good condition. The breakfast was very good and the staff friendly.

By on Oct 14, 2019

Review comment responded on Nov 26, 2019

We enjoyed you company, we hope to have you stay with us again soon. Thank you again for your kind words.

Tru By Hilton Syracuse-Camillus

116 Township Blvd, Camillus, NY 13031
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