Quality Inn near Destiny USA2.5 out of 5.0
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Recent guest reviews
Whenever I need to stay overnight in Syracuse, I choose this hotel. It is always clean, and the price is affordable.
Good for staying and lodging. Price reasonable for that area.
Room was nice, beds were comfortable. Shower worked well, however, we noticed that the maid failed to completely clean it, as there were some hairs on the wall. Would stay there again, but would definitely make sure to check for cleanliness before using the shower.
Perfectly pleasant one night stay. Easy on/off interstate. Bed comfy. Room nice and clean. Lovely woman at check-in who fixed the reservation to no-smoking.
I was in town for a conference, and this hotel provided a reasonably priced, conveniently located home base.
We arrived at the hotel and were informed by the hotel staff that we were booked into a smoking room. We had specifically requested a non-smoking room when speaking to the booking representative because of a sensitivity to smoke. The hotel representative was not helpful at all and said that we were stuck with the room and that there was nothing that could be done. We woke up congested and our clothes smelled like smoke. It was really bad. The hotel staff said that since we had booked through booking that there was nothing that they could do for us and that booking company doesn`t make sure that customers get what they ask for and that they just go ahead and book people in - if this is not the case then the hotel should be informed or own up to their errors. I worked in the hotel and hospitality industry for many years and we were very unhappy with the stay and the way that the hotel dealt with our situation. As a result, we will most likely never book through booking company again. We came from a far distance and were really disappointed. Also - the room was to come with a continental breakfast from 7-10 a.m. When we arrived at 9 a.m., there was barely anything left and nothing had been restocked. I hope that either the hotel or booking company straightens the situation out - or that people can read this review and get a heads-up that this can happen.
Musty odor in hallways. Room size good. Room keeping poor--coffee pot found dirty. Mirror dirty. Towels not replaced.
This Hotel should be removed from your list of places to stay Frist of all this hotel is in a not so great area like industrial ,old ,dirty area,the out side area is dirty,when i got to the room it smelled and the bathroom was dirty and the tub look like it had not been cleaned and had hair in it,I was scared to even go to sleep,i sleapt with my clothes on and shoes and kept the lights on in the morning when i checked out i was ask if i was going to eat the free food and when i look in to this little room it was very dirty and i said no and left and went to denny's.The only one thing this hotel had going for it was that the people were nice This place was a nightmare and should be removed from your list This place was like a truck stop,and there was so much noise from all the truck comming off the interstate
Arrived late (11:15) after reserving while on the road. Friendly front desk, room clean and quiet, decent continental breakfast in the AM.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- 24-hour fitness center
Quality Inn near Destiny USA places you within 2 miles (3 km) of NBT Bank Stadium and Central New York Regional Market. This 80-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. Near the airport, it's also near Erie Canal Museum and Museum of Science and Technology.
Free hot/cold buffet breakfast is included with your stay. Savor a meal from the comfort of your room with room service.
All of Quality Inn near Destiny USA's 80 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 27-inch TVs with cable channels and pay movies. Free local calls, safes, and ironing boards are also available.
Quality Inn near Destiny USA features a 24-hour fitness center, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.