Novum Hotel Rieker Stuttgart Hauptbahnhof

I have never seen such a terrible hotel at that price. Rooms are dirty. First picture is the shower curtain. I ask for another room and you can see how clean it is... Everything is old, the rooms are really small and I paid more than 100€ (professional fare) for one night and breakfast is not even included. I've been in youth hostel that were much cleaner than this 3 stars hotel. What a shame!

Had a good value stay here. The location was excellent. There is an entrance to the underpass which runs into the station directly outside the hotel. The railway station is therefore about 2 minutes walk so ideal if you're arriving with luggage. The woman on reception when I arrived was friendly and polite. This went for all other staff I spoke to during my stay. The room, although a bit dated, was well kept and in a very clean condition. Double glazing kept street noise out and curtains kept the light out. I slept well here. Strong powerful shower. Considering how cold it was outside, the hotel was lovely and warm. I didn't try the breakfast. I don't like a big breakfast so a coffee and pretzel purchased nearby did me well. I would definitely consider staying here again, especially for the low room rates charged.

I stayed with a friend on Monday 10th dec - 12th dec, we arrived early and left luggage then went onto the markets, returned after 2pm check in time. The staff at reception were more than helpful and very friendly. Room adiquate for our needs but please that I packed a travel kettle. We ordered breakfast at 12.90euros per person, to be honest it was very over priced for what we got, pre ty of selection if you eat continental. The big drawback was there was no heavy curtain to close out the night, only a very creased net so the room was not hot, just warm, I felt it could have been a few more degrees to make the room a bit more comfortable. In general not bad but have had better.

This hotel has absolutely nothing going for it except the great location, as soon as you come up the steps of the station you are at the entrance. It had a very small double bed, one flat pillow each, drab and dreary decor, it was very hot and stuffy and very impersonal. No tea making facility (there was a bottle of water in the room, but even that cost €4,)this hotel is not cheap & is just about bearable to shower and sleep in.

It is a simple, second-hand hotel . Everything is very old inside... His position is appreciated otherwise nothing. It is very close to the metro and shopping area. I recommend this hotel unless you find other alternatives.

I’ve booked this hotel for one night and despite quite a high rate I was given a room near the public toilets of the hotel and near the breakfast restaurant. I’ve asked to change room and they refused to do so. A very bad environment and quite noisy the breakfast setup starts at 5:30am... never again... attached a view from my room...

Very conveniently located Just across the road from the Stuttgart station ( look out for the red sign Hotel Reiker and not Novum) and a few minutes from Arnulf-Klett which is a fabulous walkway with plenty of shopping and restaurants. The hotel is old but clean. Rooms are very small so it the bed and toilet too. Old style lift and room key. Check in was fast and the attention of the receptionists ( Asian Gentleman) was awesome. Breakfast served from 6-10 was good.

It seemed strange when full payment was demanded at check-in. For the amount of money (about $215 for 1 night), one would expect a decent room. The first room they gave me had a brownish substance on both walls bordering the bed, that looked like it had been spat there and allowed to drip down. I went right back to the desk and let the clerk know; he gave me a different room. The next one appeared cleaner but was still problematic. The air in the room was stifling and the only way to ventilate it was to open the window that is directly above an 18-lane intersection, busy and loud 24/7. The finish is worn off of the old beat-up furniture, carpet is worn and looks dirty, the grout in the shower had mildew and other stains, and the bathroom air vent was completely clogged with a buildup of dust/dirt/filth. A nearby TI office advised me of other hotels in the area with availability but when I tried to leave Rieker and have my money refunded, the clerk called his manager on the phone and my request was refused, allegedly because an hour had passed since I checked in. It didn't matter that I told him the room was unacceptable. Additionally, my reservation was for 3 nights and, when I asked about leaving the next morning, the clerk told me that I would forfeit all but 20% of the total price that I had paid up front for all 3 nights. I had paid in cash; they were unrelenting and unaccommodating. I was stuck and they knew it! After this experience, I will avoid Novum Hotels in general, as their brand is not reputable.

I would stay here again because the hotel was inexpensive and clean. Also the hotel is very close to train/metro options AND I could still walk to city centre's main attractions plus nightlife. Typically I took the metro out to where ever I was going and walked back to the hotel since there are signs in town pointing you back to the train station(and the hotel). Easy.