Macdonald Inchyra Hotel & Spa4.0 out of 5.0
Recent guest reviews
For me, it’s always the little things which represent how well business and conference facilities are run. Here, everything was as hoped for. Nice welcome, everything set up correctly, helpful and attentive staff. And lovely room (The Kelpies). Excellent. Thank you.
If they can improve the service in this place then it could be good. Positives Reception staff good Pool is big and warm Rooms are a great size (we had a family room) Negatives Changing rooms are far too small En suites could do with updating Food was average, breakfast not great, steak asked for medium rare received well done. Cheesecake was like a doorstop with no taste. Service in the restaurant is really poor. In the evening a young lad spilled some beer on our table and don’t even wipe it up. Nobody asked us how our meal was. We’re never asked if we wanted another drink until we were finished our main meal. At breakfast we stood at the reception podium and were shouted at from a lady at the bar for our name and room number, no idea why she was standing there as it was evident she was managing the breakfast. Took an eternity to get our breakfast and it wasn’t great. The staff just seem really young and doesn’t seem like they have had much training in hospitality. At £102 for a family room with breakfast it wasn’t bad but could be much much better.
Popped in for a drink with my husband and the girls at the bar, Amy and Olivia, couldn't have been any nicer. Very welcoming and friendly, nothing was too much bother for them. Pleasant surroundings and a good atmosphere. Nice way to spend an hour or so. Would recommend the latte! The other half enjoyed the morretti.
A late review,stayed Hogmanay and went to the party night I was surprised how good it was it was a massive venue, drink very reasonable a great night had by all, room was great as was breakfast on New Year’s Day.
We had our flights to Malaga cancelled late on Thursday as Edinburgh airport closed. A quick call to Inchyra Hotel saved the weekend. We had 1st class treatment from the minute we arrived until we left. Staff were so helpful, evening meal was fantastic on both nights and on Saturday the hotel gave us a private room to have a party, which was the best night we have had in a long time. Spa treatments were arranged as well as cocktail making with Euan and Sarah, again the experience was great and so much fun. Breakfast was also excellent. Craig the manager also popped in to make sure we had everything we needed which was a nice touch.
Would recommend finding another place to eat if staying here, overpriced for the quality of the food. Bones were found in the chicken burger which was not expected and overall the taste of the food wasn’t great either.
I was attending a conference at this hotel and had a very pleasant stay. The staff are welcoming and my room was a good size. My tv was not working on arrival but a call to reception and it was fixed within 10 minutes. The bath and shower had a really good flow with lashings of hot water. The restaurant menu is very limited and we found service to be unacceptably slow but the food once served was fine. Will definitely stay again if in this area.
I will say that the Spa treatments were excellent and the therapist I had was superb BUT the whole thing fell down with the afternoon tea which was the worst I have ever had! Cheap bread and fillings in the meagre sandwiches, tiny awful scones and the cheapest tasting cakes! Disgusting! Also we were placed in area which looked to be kept for all of us that had vouchers for the deal. There was a door open to the outside close by and we were left freezing. The staff were intent on talking loudly amongst themselves which included running a poor girl called Kayleigh we think down as she had phoned in sick. The staff were dragging tables around noisily close to us and were in and out the service area constantly. There was no peace and quiet so definitely no enjoyment of what was supposed to be a relaxing day out. Poor service from Macdonald Inchyra Hotel. We won’t be back!
Spent a night here on Saturday it was a lovely room and very quiet Had an excellent dinner the waitress was very attentive nothing was any bother and the very tasty Slept like a login the beautiful bed Breakfast was busy lots of variety fruit ,pastries ,cheese and ham then the cooked breakfast nothing left on my plate All in all a great weekend.Would just say I do not know if there's disabled rooms we had a shower but no shower seat and no rails on the toilet however we managed
Our room was lovely, the view from the window was disappointing. On looking out other upstairs windows the grounds definitely require upgrading, piles of stones lying around. With our evening meal I ordered a glass of rose wine and was astonished to be charged £10. Not even as much as that at a 5*! We did intend having a drink after seeing the Kelpies in the dark, but after the pricey wine decided against it!!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Macdonald Inchyra Hotel & Spa places you next to Macdonald Inchyra Hotel Spa and within a 3 miles (5 km) of The Helix. This 98-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. The Kelpies and Callendar House are also near this Falkirk hotel.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.
All 98 soundproofed rooms feature coffee makers, free bottled water, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.
At Macdonald Inchyra Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a health club. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 1747 reviews