The Arch Convention Hotel

3.5 star property
Hotel with an indoor pool, a quick walk to America's Center Convention Complex

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Photo gallery for The Arch Convention Hotel

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Lobby
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

View in a map
811 N 9th Street, St. Louis, MO, 63101
  • Dome at America’s Center
    ‪9 min walk‬
  • Busch Stadium
    ‪14 min walk‬
  • Gateway Arch
    ‪16 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

Classic Room (King Hearing Mobility Access)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room (One Queen Roll in Shower Access)

  • Sleeps 2
  • 1 Queen Bed

Suite

  • 260 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Basic Single Room (King Bed Room)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room (One Queen Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

Basic Room (Executive King Room)

  • 220 sq ft
  • Sleeps 5
  • 1 King Bed

Classic Room (Two Queen Hearing Mobility Access)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room (Executive King Mobility Access)

  • Sleeps 3
  • 1 King Bed

Classic Room (One Queen Hearing Mobility Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Basic Double Room (Two Queen Bed Room)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

St. Louis

Located in Downtown St. Louis, The Arch Convention Hotel is a leisurely stroll from popular sights such as America's Center Convention Complex and Dome at America’s Center. This 3.5-star hotel welcomes guests with 293 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • America's Center Convention Complex - 6 min walk - 0.4 miles
  • City Museum - 8 min walk - 0.5 miles
  • Dome at America’s Center - 9 min walk - 0.5 miles
  • Busch Stadium - 14 min walk - 0.8 miles
  • Gateway Arch - 16 min walk - 0.9 miles

Getting around

  • St. Louis Gateway Station - 5 min drive
  • Convention Center Station - 8 min walk
  • St. Louis Lambert Intl. Airport (STL) - 21 min drive

Restaurants

  • ‪Renaissance Concierge Lounge - ‬4 min walk
  • ‪The Over/Under Bar & Grill - ‬4 min walk
  • ‪Flamingo Bowl - ‬5 min walk
  • ‪Sauce On The Side - ‬5 min walk
  • ‪Rooster - ‬4 min walk

About this property

The Arch Convention Hotel

Hotel with an indoor pool, a quick walk to America's Center Convention Complex
Guests staying at The Arch Convention Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 40 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 50-inch flat-screen TVs with digital channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Frequently asked questions

Are free cancellation options available at The Arch Convention Hotel?

The Arch Convention Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Arch Convention Hotel?

As of Sep 4, 2025, prices found for a 1-night stay for 2 adults at The Arch Convention Hotel on Sep 30, 2025 start from $122.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Arch Convention Hotel?

This hotel is situated in Downtown St. Louis within a short 16-minute walk of Busch Stadium and also 10 minutes on foot from Dome at America’s Center. You'll also find City Museum and Enterprise Center less than a mile away.

Is there parking available at The Arch Convention Hotel?

Yes, uncovered parking is offered for USD 40 per day. Though parking is limited, accessible parking is also available.

Does The Arch Convention Hotel include a casino at the property?

No, The Arch Convention Hotel doesn't have a casino.

Will I find an indoor pool at The Arch Convention Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at The Arch Convention Hotel?

Couples staying at this hotel will appreciate amenities like a down comforter as well as an indoor pool and free pool cabanas.

Does The Arch Convention Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Arch Convention Hotel feature a restaurant that includes a breakfast menu?

No, The Arch Convention Hotel doesn't have a restaurant that serves breakfast.

Will The Arch Convention Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Arch Convention Hotel though service animals are welcome.

Are there connecting rooms at The Arch Convention Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Arch Convention Hotel?

The closest major airport to The Arch Convention Hotel is St. Louis Lambert Intl. Airport (STL), which is 14.4 mi away (21 minutes by car). Another top airport is St. Louis, MO (SUS-Spirit of St. Louis), which is located 26.8 mi away (33-minute drive).

Can I book a room with a balcony at The Arch Convention Hotel?

No, there aren't any guestrooms with balconies at The Arch Convention Hotel.

Does The Arch Convention Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Arch Convention Hotel.

The Arch Convention Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 281 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 133 out of 1002 reviews
Rating 2 - Terrible. 180 out of 1002 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was an awful experience. The onsite restaurant was closed for renovations and no mention of that was made when booking. There was a large red stain on the carpet in the room. The bathtub surface was chipping and falling apart. The toilet seat was broken. A drawer between the beds wouldn’t stay closed unless I put a pillow in front of it. The pool had an oily surface and had not been cleaned. There was no breakfast available even though the property listed it. The place was dirty in general and not maintained. It was one of the worst hotel stays I’ve ever had.
Stayed 3 nights in Aug 2025

4/10 Poor

Sandy

Traveled with family
Disliked: Cleanliness
Long line to check in and only 2 people at the desk, until one of them left. We waited almost an hour to check in. No parking on site, only 1 handicapped spot in front of the hotel and we were told that we could only park there to check in. When we arrived at 5:00 in the afternoon, there were dirty linens and garbage piled all along the hallways, with all of the unpleasant odors that accompanied them. when we left in the morning, there was still garbage lining the hallway.
Stayed 1 night in Jun 2025

2/10 Terrible

Jett

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My whole experience was terrible. Check in was at 4. Traffic was so bad I didn’t get there till 5:30. There was an hour+ line to check in. They overbooked 26 rooms and I was one of the ones without the room I paid for. They initially told us our double room we had already booked and paid for would be ready in 30 minutes after check in. When that did not happen we had to just take a single room for 4 people because that is all they ended up having available but they were not honest or transparent about any of these issues.
Stayed 1 night in Jun 2025

2/10 Terrible

Lucinda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was overbooked, we did not get the room we asked for we ended up getting a single King instead of a double. We paid over a week in advance. The water had issues,toilet wouldn't flush and the shower never drained. I do not recommend this hotel. There is just also not enough staff to help the people that were in line, we waited over an hour to check in.
Stayed 2 nights in Jun 2025

6/10 Okay

Jimmy

Liked: Staff & service
Stayed 3 nights in Jun 2025

2/10 Terrible

Alexus

Disliked: Staff & service
The lady who checked me in was very rude, claim she didn’t see my reservation for 30 mins then when I went to a different receptionist he found it no problem. I just believe she didn’t want to find it. Just horrible
Stayed 1 night in Jun 2025

2/10 Terrible

Sarah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paid for a room that was given to someone else.

I’m currently trying to file a claim because I paid for this room through hotels.com on May 27. When we arrive to the hotel yesterday evening at 6 PM we were told they did not have a room for us. They lied and said that there was no clean rooms And they held onto that lie until I asked them to be honest about over booking the hotel. There were at least 10 other people with the same situation in that exact hotel. this hotel knew exactly what they were doing, they promised rooms they did not have and people who paid were left out of a room. We had to drive home five hours at 11 PM after our show because the hotel would not give us a room and would not give us our money back. and hotels.com is not making this easy for me right now to figure out how to file a claim. This needs to be reported to the Better Business Bureau. This hotel scammed your business. We paid for a room we never stayed in. And the hotel did absolutely nothing to help us or accommodate us. Or the many others that were changing in their bathroom in the lobby for a show while there was feces all over the wall. This hotel is disgusting. I cannot believe we had to go through this.
Stayed 1 night in Jun 2025

2/10 Terrible

Mandez

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was given a king bed despite booking two queen beds for two travelers (other customers experienced the same issue). Public parking was the only option available, no comp is given to offset the $52 daily parking fee. The room had no AC, the temperature remained at 80°. The staff performed well, considering they were placed in a losing position by ownership and management (shame on the management group). The reviews were a warning, but due to the events taking place that day, this was the only reasonable option. I will not return to this property.
Stayed 1 night in Jun 2025

2/10 Terrible

Johanna

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room was the filthiest, smelliest room I have ever been in. Door was open on arrival and would not close, black mold, hair and grime in bathtub, wallpaper peeling off with moist walls and carpet. I booked another hotel and left after 5 minutes.
Stayed 1 night in Jun 2025

4/10 Poor

Kara

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Visibly dirty in areas including our room. On street or paid parking lot a block away are only options for parking. Elevators were slow, dirty and one didn’t ever open.
Stayed 1 night in Jun 2025

6/10 Okay

ronne*

Liked: Staff & service, property conditions & facilities
Check-in was easy. But there was NO breakfast due to the bar/restaurant getting renovated. If you want to park in the front of the property there’s a $25 charge but I recommend that so your car would be in a well lit area.
Stayed 1 night in Jun 2025

2/10 Terrible

Misty

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I booked this hotel it was under the name, The Arch Convention Hotel. I put it in google maps and it took me to the back side of the convention center, it felt unsafe, especially at night. But the main issue was the hotel name is the Holiday Inn, not what was listed. VERY FRUSTRATING!! The staff that checked me in was nice, the room was good but the bathroom was outdated, old looking and the towels were thin and scratchy. The worst bathroom towels I've ever used.
Stayed 1 night in Jun 2025

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is run down, and trashy. Avoid it if you can. Only nice thing is it's conveniently close to the Dome and Busch.
Stayed 1 night in Jun 2025

2/10 Terrible

Sandra

The hotel canceled my reservation. No other hotels were available around the area
Stayed 1 night in Jun 2025

2/10 Terrible

Derrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Melanie

Stayed 1 night in Jun 2025

2/10 Terrible

Shaun

Disliked: Property conditions & facilities
Hotel was massively overbooked. Prepaid customers getting turned away. The Line to check in was over an hour long with very few people getting a room and many of those had the incorrect room. People sleeping in the lobby with nowhere go. Somehow I managed to get a room but others in my party were not as fortunate. But the hotel was nice enough to provide an air mattress that only a small hole in it. Stay away from this place!!!!!!!!
Stayed 1 night in Jun 2025

4/10 Poor

Shaun

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Check in process was frustrating. Hotel is in poor condition and didnt feel clean. The morning coffee was gross, creamer not cold, old, gunk all over the bottle. Parking, even the staff admitted your car may or may not be safe. Busted glass from cars all over the place.
Stayed 2 nights in Jun 2025

6/10 Okay

Bruce

Stayed 2 nights in Jun 2025

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Cheesheads in arch town.

Family stay after visiting the City Museum and be before visiting the Arch. Convenient location, can walk to the Arch and Busch stadium. Disappointed that the hotel bar and restaurant both closed before 9 pm on a Saturday night making us walk about to find food elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Cherrod

Stayed 1 night in May 2025

4/10 Poor

Jordan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were several issues wrong, such as a broken door in one room, AC broken in the other room, no Wi-Fi, no restaurant open for food, construction all around. Should not have been the price that it was. It felt like one step above a motel
Stayed 3 nights in May 2025

2/10 Terrible

Danielle

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked with the expectation my family of 4 would have friendly attractions and safe and convenient environment. The hotel is currently under construction and has not yet switch over to The Arch Convention Hotel from Holiday Inn. The hotel restaurant was unavailable along with easily accessible parking. My only options were to pay $25 to park in the drop off zone or to park around the corner and up the street on a construction site near homeless camps. I have 2 kids and currently pregnant. This place was a waste of $150 that I am unable to get back because I was not made aware the “Holiday Inn” that’s on the building is actually the Arch Hotel. They have no on site parking lot, no onsite restaurant, not kid friendly, safe, or easily accessible . Certainly, false advertising
Stayed 1 night in May 2025

8/10 Good

martonia

Liked: Cleanliness, staff & service, property conditions & facilities
Would've given a higher rating of I could have gotten breakfast.
Stayed 1 night in May 2025