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Holiday Inn Express Hotel & Suites St. Cloud

2.5 out of 5.0

Recent guest reviews

The staff was very rude to us . And was not treating us like customers . Would never go back

The staff was rude to us and was acting like we did not count as customers in their hotel

I booked this room as a "staycation" where I could catch up on work and sleep. It was not all that I hoped for. Pros: *Above average comfort of bed and pillows *Satisfactory internet speed *TV had good stations *Breakfast options Cons: *The truck stop next door. The trucks coming and going all night and morning. It made it REALLY hard to sleep. *The light-blocking shades only blocked about 75% of the light coming from the spotlight shining on the outside of the building. *I found three stands of dark hair in my bed. They were kind of tangled within the loops of fabric so I don't think it was from not being washed, but still, ew. Also, ALSO, check out is at 11 a.m. right? Well at 9:50 a.m. I got a knock at my door from housekeeping to check and see if I was still there. In fact while I was answering my door, the housekeeping person had actually let herself into my neighbor's room and was talking to them about "don't worry, take your time"! Finally, I couldn't find an ice machine on my floor so I had to go to the one by the front desk, and the hot tub was out of order.

Very disappointed in the way my reservations were handled...

We love this hotel...the location is perfect...gas, food and lodging all right there...we stay here often when traveling through the area. It is quiet, clean, friendly and very accommodating!

for the short time we were there it was a great place. We have stayed here before and have enjoyed our stay. The staff was great checking us in and answering our questions.

The room was good. Asked for 2 queens but ended up with doubles. Also was put in a ADA room so had some extra space which was nice with 2 toddlers running around. Breakfast was decent, little crowded. Overall nice stay.

The hotel lobby & breakfast area were under construction but when it is done it will be a much needed update, the rooms were done already & are great. The pool area could use some updates though, but an average hotel for price.

In general our stay was just fine. Very clean, comfortable room. The only issue was that they are doing some remodeling and breakfast was served in the pool area which was very chilly.

Staff wasvery helpful. Rooms were clean. The beds were the most comfortable I've ever slept on. Good variety for breakfast.

I always try to stay at Holiday Inn Express whenever I travel. I believe it's the nicest hotel for the price. The St. Cloud location was no exception, even with construction going on. I happen to enjoy the smell of drywall and new paint, but others might not be so akin to it, because it was noticeable in the rooms as well as the common areas. The pool + spa were wonderful, the room was perfectly clean, and staff was exceptionally kind. Although I didn't have time to enjoy it, I appreciated the free breakfast and morning paper. My only (minor) gripe is that my air conditioner was a bit loud whenever the cooling turned on, so I just ran it for a little while then just kept the fan on. Slept like a baby; thanks!

Very good! Crowded weekend stay but they had plenty of room & choices for everyone including us. We had a king size bed w/plenty of pillows. They were even marked "firm" or "soft" on the pillow cases. We asked for quiet & were put on top floor @ end of hall. Had nice view on top overlooking river valley. Breakfast was busy @ 8:30 a.m. on Sunday but lots of fresh hot food & two rooms of seating. My fiancé was pleasantly happy w/my choice & said she would go here again.

The staff was great. Pool area and room very nice!

Oh where to start... I had to check in late due to being gone for business all day. Upon check in there was a drunk man lost in the lobby. I then got into my freezing room and attempted to turn on the heat which resulted in smoke alarms going off right as I was about to go to bed. Was told someone would look at my heater the next day which never happened, luckily the overly friendly staff got me extra blankets for my second night there. Ended up with construction men outside my window after I got out of the shower, had disrespectful children trying to cannon ball into the hottub while I was trying to relax, (not at all the hotels fault , just added to my already bad experience) Even though the staff was very friendly and the room itself was very comfortable I don't think I will be choosing this hotel again. At least not while it is under construction.

Great Location! Very clean and staff very friendly

All staff were helpful and friendly. I noticed online a charge was made to the credit card provided for incidentals. When I inquired about it, they discovered a coding error and a correction was made immediately. The staff of the breakfast room was great, too. We'll stay again next time we are visiting our son and his family in St. Cloud.

The room was very clean and comfortable. The indoor pool was very big, my kids had great time. It was quiet at night time (even though we stayed at the first closed to the lounge and the pool access). Breakfast was good. We would like to stay there again.

I stayed for one night as I had a conference to attend at St. Cloud University. The staff was friendly. I had packages shipped there before my stay and they had them right behind the front desk for me to pick up. The hotel is a little older but the room was clean and comfortable. The breakfast was great and the variety was great. I would stay there again.

The hotel was so hot it was hard to take the heat They were unable to print me a copy of the bill upon leaving and I showed up with a charge of $3.54 on my credit card from the Hotel. I would not recomend this hotel for anyone

We were in town for a college visit. The hotel is just what you would expect from a Holiday Inn Express - clean with friendly staff and all of the usual amenities like a pool, in-room refridgerator and hot breakfast. Our two-night stay was very good. The beds were comfortable.

4322 Clearwater Road St Cloud MN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Hotel & Suites St. Cloud places you within a 10-minute drive of National Hockey Center and Riverside Park. This 113-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center. St. Cloud State University and Warner Lake Park are also within a 15-minute drive.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

Holiday Inn Express Hotel & Suites St. Cloud's 113 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include free local calls, hair dryers, and ironing boards.


Property features

Holiday Inn Express Hotel & Suites St. Cloud features an indoor pool, a children's pool, and a 24-hour fitness center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and a meeting room.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 2

Standard Room

Queen 1 | Full 1 | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites St. Cloud

Everyone (3) Business (9) Couples (11) Family (14) Friends (1) Other (1)
3

need new staff

Everyone

The staff was very rude to us . And was not treating us like customers . Would never go back

By on Jul 4, 2017

3

the staff was very rude to us .

Everyone

The staff was rude to us and was acting like we did not count as customers in their hotel

By on Jun 26, 2017

3

light sleepers beware

Everyone

I booked this room as a "staycation" where I could catch up on work and sleep. It was not all that I hoped for. Pros: *Above average comfort of bed and pillows *Satisfactory internet speed *TV had good stations *Breakfast options Cons: *The truck stop next door. The trucks coming and going all night and morning. It made it REALLY hard to sleep. *The light-blocking shades only blocked about 75% of the light coming from the spotlight shining on the outside of the building. *I found three stands of dark hair in my bed. They were kind of tangled within the loops of fabric so I don't think it was from not being washed, but still, ew. Also, ALSO, check out is at 11 a.m. right? Well at 9:50 a.m. I got a knock at my door from housekeeping to check and see if I was still there. In fact while I was answering my door, the housekeeping person had actually let herself into my neighbor's room and was talking to them about "don't worry, take your time"! Finally, I couldn't find an ice machine on my floor so I had to go to the one by the front desk, and the hot tub was out of order.

By , from Minnesota on Apr 28, 2016

3

extremely high priced

BusinessTravelers

Very disappointed in the way my reservations were handled...

By on Sep 27, 2015

5

we appreciate the convenient location off of i-94...a very comfortable clean quiet place!!

Couples

We love this hotel...the location is perfect...gas, food and lodging all right there...we stay here often when traveling through the area. It is quiet, clean, friendly and very accommodating!

By on Sep 6, 2015

4

overnight stay

Families

for the short time we were there it was a great place. We have stayed here before and have enjoyed our stay. The staff was great checking us in and answering our questions.

By on Aug 2, 2015

4

nice place

Families

The room was good. Asked for 2 queens but ended up with doubles. Also was put in a ADA room so had some extra space which was nice with 2 toddlers running around. Breakfast was decent, little crowded. Overall nice stay.

By on Jun 22, 2015

3

mea get away

Families

The hotel lobby & breakfast area were under construction but when it is done it will be a much needed update, the rooms were done already & are great. The pool area could use some updates though, but an average hotel for price.

By on Oct 19, 2014

4

under construction

Couples

In general our stay was just fine. Very clean, comfortable room. The only issue was that they are doing some remodeling and breakfast was served in the pool area which was very chilly.

By on Oct 7, 2014

5

mn quilt show

GetawayWithFriends

Staff wasvery helpful. Rooms were clean. The beds were the most comfortable I've ever slept on. Good variety for breakfast.

By on Jun 15, 2014