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Best Western Plus Kelly Inn

3.0 out of 5.0

Recent guest reviews

There was a large conference in the hotel (we were not participants) so I was a little concerned about noise and service. Pleasantly surprised that check in was quick and easy, and we had no noise issues at all. The room was clean and well kept, included a refrigerator and microwave, comfortable chair and footstool. We will definitely use the hotel again and recommend it wholeheartedly.

Overall good experience. The room was spacious and clean. Nice little refrigerator and coffee maker. Courteous staff. Good quiet heating system. No breakfast was included with the price. We requested a shower chair but none was available.

We enjoyed our stay with our dog at you nice hotel. The only issue we had was with the heat. It was cold in the room. We had the front desk staff try and get it to work properly, which they did. Then by 2am the room got cold again. We tolerated it since we were not going to move to a another room at 2am. Other wise nice place and pet friendly.

Nice place to stay, friendly, clean and great for a conventions and banquets. Easy downtown access. Great prices, nice pool. Beds comfortable, rooms were updated. Very accommodating. Staff was very nice and helpful.

Thanks for the great experience it was enjoyable and satisfying. Look forward to my next stay. Hopefully I will be able to use more of your services and test your food. Either way I will continue to stay at Kelly's Best Western

Our room was very clean and comfy. We like taking the stairs and the stair wells were very clean and bright. It was very nice being attached to the Riverside Civic Center. I went for walks at night and in the morning. The walkway outside along the river was very well lit so I wasn't afraid to walk out there at night. The staff was very pleasant and accommodating. I liked the lay out of the amenities. It was a very nice experience. We will be back.

The rooms are really outdated and mine was quite small. The only reason why I am giving a 3/5 is because I received good service. The location is good right next to the convention center with parking available for guests. If they would only re-vamp the rooms (and get new pillows) it would be great.

I tried to book a room at the Best Western Kelly Inn for two nights but the second night was sold out. Colleen was working at the front desk and reassured me that she would let me know if a room opened up. Sure enough, she called me up to let me know the had a cancellation. Awesome customer service. Thanks for making my two night stay easier!

Very clean hotel rooms, friendly staff, clean pool area. the kids enjoyed the trip. Will definitely visit again. One of the housekeepers, Shontel,went above and beyond and stocked everything we needed, and made our beds. It was like we just checked in the room!

Our rooms was clean, bed was comfy, staff amazing, would highly recommend. We have been here before and never disappointed. Our meals served for the convention were very good. Our servers were polite efficient and fun.

100 4th Ave S St Cloud MN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Best Western Plus Kelly Inn places you next to Minnesota Amateur Baseball Hall of Fame and St. Cloud River's Edge Convention Center. This 3-star hotel has 229 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center. It's on a river and also a short walk from Paramount Theater and St. Cloud State University.


Dining

Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 229 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Best Western Plus Kelly Inn features an indoor pool, a children's pool, and a 24-hour fitness center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 816 reviews