Best Western Plus Kelly Inn3.0 out of 5.0
Recent guest reviews
We have only experienced one hotel worse than this one. The room reeked of stale cigarette smoke, even though it has been a no smoking hotel for a long time. Which tells you how old the carpets and/or draperies must be. Only the center of the room had been vacuumed, and there was still trash in the trash cans. There were stains streaking down one of the bed skirts - vomit? Or worse? The desk chair had a similar stain. The bolster pillow was tattered to shreds. With such visible signs of uncleanliness, one wonders about unseen filth. We were there two nights for a conference. When we arrived back at the room on day 2, the carpet still hadn't been vacuumed, the trash had not been emptied, and the beds were haphazardly made. My 8 year old makes beds more carefully. I would not stay here again.
The staff is amazing. The room was beautiful and very spacious. The staff was amazing, they were very friendly. The hotel was totally booked and the parking ramps were all full. They helped find parking across the street and they paid for the parking fee.
The hotel is clean, friendly staff, a little dated and worn but certainly an acceptable place to stay. It is very convenient to stay there when attending a conference at Rivers Edge. The bed was comfortable but I wish I'd brought my own pillow. The bathroom is small with not much counter space for toiletries. If attending a conference there again I would definitely stay at the he Kelly Inn.
We really enjoyed our stay. It was convenient as we were attending a conference in the attached River Edge Convention Center. It was walking distance from a lot of restaurants and stores. Friendly Staff. Clean Rooms.
Very very large hotel with great staff. Some rooms need to be updated but if you specify when you make your reservation they will put you in a remolded room. The Green Mill restaurant attached is very good and lots of restaurants and bars in walking distance of hotel.
The room I had at this hotel was in serious need of improvements. The pillows were terrible and worn out, bed too. Bathroom was very dated and the ac/heat unit performed badly. Too much competition to have these updates overlooked.
Attended a conference at Rivers Edge. Convenient that the hotel is attached via sky way. Room was decent sized, bathroom was tiny but I've had smaller. Clean, comfortable and quiet for the most part. Asked for room with view of river as I heard that side was quieter. A bulb was burned out in the bathroom, ac/heat was a tad noisy but nothing that couldnt be tolerated. Staff was nice, pleasant and helpful. Restaurant attached to hotel was ok. Service was a bit on the slow side. Unfortunately on Saturday we went there for breakfast only to find the didn't open til 8 am and conference started at 830 am. So took a quick walk a couple of blocks to get bagels. Coffee in hotel lobby was a plus.
This hotel should be part of Best Western's Premiere group. It is far and away the best hotel we've stayed in. The decor was great. Service was superb. Food at the adjoining Green Mill restaurant was excellent and reasonable.
Roomy, clean and convenient. Second time we've stayed here. Attached restaurant and plenty of parking. 125.00 was a little high but Minnesota like to tax the out non-residents at every turn to pay for all those hockey sticks they break.
Tiny room with poor attention to detail as far as cleanliness. Foul odor in the room. Burned out lights. Tiny foyer when door is opened. Can't get a luggage cart in the room. Can't walk in the room with a luggage bag in each hand. The desk in the room was very tiny and was difficult to work at. Not a big deal if you are not their on a business trip.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Best Western Plus Kelly Inn places you next to Minnesota Amateur Baseball Hall of Fame and St. Cloud River's Edge Convention Center. This 3-star hotel has 229 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center. It's on a river and also a short walk from Paramount Theater and St. Cloud State University.
Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
All 229 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Best Western Plus Kelly Inn features an indoor pool, a children's pool, and a 24-hour fitness center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 778 reviews