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GrandStay Residential Suites Hotel- Saint Cloud

2.5 out of 5.0

Recent guest reviews

The staff was friendly, hotel was clean and comfortable, and breakfast was good.

This was a great hotel to stay at. We usually stay at a hotel across town but wanted something closer to the down town area and some place that accepted dogs. Most hotels make you pay a ridiculous amount to have your dog stay with you, or they make you stay in a smoking room. The fee was less than a kennel night stay and we were not penalized by being forced to stay in a smoking room. Great staff and very clean rooms.

We arrived earlier than expected, but the staff did their best to get us checked in early. It was clean and quiet.

Convenient to downtown and university. Very clean

We really enjoyed our stay and will be back! The space was more than adequate and the service was first class.

I loved the cleanliness of the room. The staff was all very pleasant and accommodating. I did not that people were smoking near the entrances. I had to walk thru the smoke smell to walk in. St Cloud's hotel has a place that the smoking area could be moved. Liked having a laundry room. Thanks for excellent breakfast food. Very healthy

This hotel is in a great location if you and your friend want to have a night out. A little pricey, but pretty in line for what I saw around town. It is across the street from a great new Brewery and a Toppers location.

Really set up for extended stay. Location was really noisey early morning. Very clean and well kept.

We stayed at the Graystay while taking our daughter to college. The hotel lobby attendant was very friendly and helpful. We enjoyed having the hotel in the downtown area which made it more centrally located to all of our destinations. The breakfast was convenient and satisfactory, and the overall experience was pleasurable. We would stay here again.

We had a fun experience. The staff was nice. We enjoyed the self serve breakfast.

Pool and hot tub small, but in great condition. Breakfast bar was wonderful, great food. Room were nice, with a seating area. Would stay here again.

We came for the Fabulous Armadillos band New Year's Eve party at the convention center and the hotel was just a couple of blocks away--great if you are going to the Pioneer Place too. Nice full breakfast, very clean and nice staff.

We chose this hotel because it had a bedroom separate from the kitchenette/living area (we had a baby in tow.) In general, this worked well though we found the room a bit on the small size. The bed was comfortable, the sofa bed was a sofa bed. The furnishings were adequate for the most part and the full size refrigerator was great. The room, towels, and bedding were clean. Our room was quiet even though it was the 4th of July weekend. We did hear the fireworks (and could see them from a distance), but they were short-lived and not that loud.) The pool was quite small but fine for our purposes. We did not use the hot tub but saw others doing so. The breakfast was very good, varied a bit each day and was replenished frequently. The staff was excellent, both friendly and accommodating. The exercise room was extremely small and not well-equipped. However, for those who like to run, there is a park nearby that is easy to run to and nice to run around (good surface.) This is an older hotel but it has been reasonably maintained. It is not grand, does not have a lots of extras, but it is a good place to spend a few nights. There are many places to eat within a short walk and the location gives easy access to the St. Cloud area. We would stay there again.

We stayed here for one night for a basketball tournament in St. Cloud. Check-in was smooth and fast and so was check-out. This hotel had everything we needed--vending machines to get a cold drink and laundry for the basketball uniform. The rooms were very spacious with a kitchen area. Bathroom was roomy and clean. The bed was very comfortable and the bedding top notch! It was a quiet, restful night. Our room was on the second floor right by the stairs and lobby, but we didn't here anything all night long. Would definitely stay here again.

It was really nice having the extra room to put little kids to bed in.

This room was adequate for what I required, it did have several amenities for a business customer on an extended stay (large refrigerator - comfortable desk and couch) but it was poorly laid out. In addition the refrigerator was noisy and the room had a mild cigarette smell to it though it was a non-smoking room.

Enjoyed the stay and will stay again. Only downside is the noise from the pool was very loud. It did die down after 11:00, then kids running in the halls began unchecked by staff.

bed seemed a little small pool was chilly phone didnt work fixed our self

Excellent facility. Really perfect if you are a business traveler staying for a few days. Beware if you are taking pets - they charge a $50 Pet Charge and it's whether you are staying one night or 20. We stayed only one night so it made our stay very spendy. [...] Otherwise absolutley excellent place to stay. Staff was very friendly and helpful. Contineal Breakfast was good. Rooms were very nice. Would highly recommend

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4

One Bedroom King Suite

King 1 | Sleeps 4

Guest reviews for GrandStay Residential Suites Hotel- Saint Cloud

Everyone (7) Couples (7) Business (1) Family (5) Friends (1) Other (1)
5

perfect overnight stay

Everyone

By on Nov 5, 2016

Review comment responded on Nov 8, 2016

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Chelsea Stahl Assistant General Manager Grandstay, St. Cloud MN

5

comfortable

Everyone

The staff was friendly, hotel was clean and comfortable, and breakfast was good.

By , from St. Cloud, MN on Oct 16, 2016

Review comment responded on Oct 20, 2016

Dear Guest, Thanks for sharing your experience with our hotel and it's always great to read that you enjoyed our rooms and great breakfast. We hope to see you again when you are in the St. Cloud area. Thanks!

5

great hotel

Everyone

This was a great hotel to stay at. We usually stay at a hotel across town but wanted something closer to the down town area and some place that accepted dogs. Most hotels make you pay a ridiculous amount to have your dog stay with you, or they make you stay in a smoking room. The fee was less than a kennel night stay and we were not penalized by being forced to stay in a smoking room. Great staff and very clean rooms.

By , from St. Cloud, MN on Oct 10, 2016

4

was close to convention center.

Everyone

We arrived earlier than expected, but the staff did their best to get us checked in early. It was clean and quiet.

By , from North Dakota on Sep 23, 2016

5

definitely will return

Everyone

Convenient to downtown and university. Very clean

By on Aug 12, 2016

Review comment responded on Sep 30, 2016

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Amanda Korhonen General Manager Grandstay, St. Cloud MN “Suite Success!”

5

great hotel!

Everyone

We really enjoyed our stay and will be back! The space was more than adequate and the service was first class.

By on Jul 28, 2016

Review comment responded on Sep 30, 2016

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Amanda Korhonen General Manager Grandstay, St. Cloud MN “Suite Success!”

4

centrally located in town

Everyone

I loved the cleanliness of the room. The staff was all very pleasant and accommodating. I did not that people were smoking near the entrances. I had to walk thru the smoke smell to walk in. St Cloud's hotel has a place that the smoking area could be moved. Liked having a laundry room. Thanks for excellent breakfast food. Very healthy

By on Jul 27, 2016

4

perfect location for downtown night out

GetawayWithFriends

This hotel is in a great location if you and your friend want to have a night out. A little pricey, but pretty in line for what I saw around town. It is across the street from a great new Brewery and a Toppers location.

By on Dec 7, 2015

3

ok for one night

Couples

Really set up for extended stay. Location was really noisey early morning. Very clean and well kept.

By on Oct 12, 2015

4

taking daughter to college

Families

We stayed at the Graystay while taking our daughter to college. The hotel lobby attendant was very friendly and helpful. We enjoyed having the hotel in the downtown area which made it more centrally located to all of our destinations. The breakfast was convenient and satisfactory, and the overall experience was pleasurable. We would stay here again.

By on Aug 25, 2015