Skip to main content
Beginning of main content

Recent guest reviews

Nice hotel for a short stay. Small. During our stay, you had to reserve a pool time slot. Had I known that, I wouldn't have booked here. Breakfast options were limited, but good. Clean and pretty comfortable overall.

Fast, efficient, clean, friendly. would reccomend to anyone

Good location. Easy access off the Interstate. Front desk staff was friendly.

Clean. Best looking pool I've seen in a long time. Very friendly staff. Even had a couple decks of cards to available to use. Didn't have to go out to buy. Will definately stay there again.

Easy checkin, convenient location. A nice clean place to stay within easy drive to sight seeing.

Quiet and convenient location. Well maintained, did not have any issues.

All was good...easy registration, nice room, good breakfast

Good bed, nice bathroom and sitting area. I didn't like the pillows. They were not firm enough for my head.

My stay at the Best Western in Springfield Illinois was quite pleasant. Very quiet and recently remodeled rooms. I have driven past the location several times and never noticed it before. But will definitely consider it an option for the future. Do not be turned off by the outside appearance. Breakfast was good and the pool nice size.

We needed a rest out of the way, and that's what we got. And we were able to quickly get to nice restaurants in the area.

Pleasant, quiet, friendly staff . Very comfortable stay.

We stayed the night while visiting Abraham Lincoln's Home and Tomb. Nice city and the hotel was just outside so it wasn't as pricey. I would stay again. Nice King room, clean and decent breakfast to start us off in the morning.

This was another really good experience at a Best Western Hotel. The value was also great for the location.

The hotel was in a good location for the place I had to be at in the morning. The noise from the guest above was extremely loud. Sounded like kids running through a house. You could hear every step they took.

Located right off of the highway so the location was great. Overall a decent experience but the breakfast could use some help. When we arrived to eat in the morning, most of the things were gone, including plates. We asked them to refill and they did so it wasn't too bad.

Rooms were clean, Hotel Staff were very couteous and the breakfast was awesome, would stay there again

The staff was very friendly. The free wireless internet only worked well in the hallway, not in our room. The room was clean and very quiet. The shower supplied ample water (often a pet peeve). The free breakfast was tasty. The magnetic room pass keys worked flawlessly. There was a funky smell in a couple of areas, but not in our room. The location is several miles from the main Lincoln attractions. There were a few restaurants nearby. We would definitely consider staying there again.

I booked a smoking room on line by mistake and the Manager of the hotel claimed there were no other rooms available. Manager claimed could not change anything on an on-line booking. We had to move to another hotel because the room smelled so bad of smoke. After getting to our new hotel we looked and found rooms available here. When my wife called back, they then wanted us to pay $20 more and we could have the non-smoking room. Feel we were mistreated by the Manager.

We stopped here on our way through on vacation, and it was a good overnight stop. Our room was clean, and the staff was helpful.

E Clearlake Avenue Springfield IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in public areas
  • Free uncovered self parking
  • Indoor pool

Best Western Clearlake Plaza is located within a few miles (5 km) of Abraham Lincoln Presidential Library and Museum and Lincoln Depot. This 45-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.


Dining

Start your day off right with a free continental breakfast.


Rooms

The 45 rooms have an array of amenities, including coffee makers, ironing boards, and desks. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Hair dryers and wardrobes or closets are other standard amenities.


Property features

Guests staying at Best Western Clearlake Plaza enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center and express check-out.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

3 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Clearlake Plaza

Everyone (1) Couples (6) Business (5) Family (13) Friends (1)
5
Everyone

By on May 13, 2021

Review comment responded on May 13, 2021

Dear Guest, Thank you for taking the time to give us a rating from your recent stay with us. Happy to see you enjoyed your stay with us. Hope to see you again when back in town again. Thank you & be safe

4
Family with small children

Nice hotel for a short stay. Small. During our stay, you had to reserve a pool time slot. Had I known that, I wouldn't have booked here. Breakfast options were limited, but good. Clean and pretty comfortable overall.

By on May 10, 2021

Review comment responded on May 10, 2021

Dear Guest, Thank you for taking the time to give feedback from your recent stay with us. Because of covid we had to do appointment as we did not want to mix rooms with other guest this is for safety reason. We are sorry for any inconveniences. Hope to see you when back intown again. Thanks & be safe.

5
Family Family

Fast, efficient, clean, friendly. would reccomend to anyone

By on Mar 26, 2021

Review comment responded on Mar 27, 2021

Dear Guest, Thank you for taking the time to give us a feedback from your recent stay with us. Every guest is important to us & knowing you had a great stay is wonderful news. Hope to see you when back in town again. Thanks & be safe.

4
Business Business

Good location. Easy access off the Interstate. Front desk staff was friendly.

By , from Downstate on Aug 4, 2020

Review comment responded on Aug 5, 2020

Dear Paula, Thank you for taking the time to give us a feedback from your recent stay with us. Happy to see you enjoyed your stay with us. Hope to see you when back in town again. Thanks again.

4
Family Family

Clean. Best looking pool I've seen in a long time. Very friendly staff. Even had a couple decks of cards to available to use. Didn't have to go out to buy. Will definately stay there again.

By on Mar 14, 2020

Review comment responded on Mar 14, 2020

Dear Guest, Thank you for taking the time to give a feedback from your recent stay with us. What a pleasure it was to hear about your positive experience with us. Happy to hear that you will stay with us again. Thanks again.

4
Family

Easy checkin, convenient location. A nice clean place to stay within easy drive to sight seeing.

By on Jan 31, 2020

Review comment responded on Jan 31, 2020

Dear guest, We apricate you taking the time to give us a feedback from your recent stay with us. Happy to see you enjoyed your stay with us. Hope to see you when back in town again. Thanks again.

5
Family Family

Quiet and convenient location. Well maintained, did not have any issues.

By , from Madison on Nov 18, 2019

Review comment responded on Nov 18, 2019

Thank you so much for taking time to respond . All feed back is very important to us.

5
Family Family

All was good...easy registration, nice room, good breakfast

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Dear Guest. Thank you for taking the time to give us a feed back from your recent stay with us. Happy to see you enjoyed your stay with us. Hope to see you when back in town.

5
Friends

Good bed, nice bathroom and sitting area. I didn't like the pillows. They were not firm enough for my head.

By , from DE PERE, WI on Jun 6, 2019

Review comment responded on Jun 8, 2019

Dear Guest, Thank you for taking the time to give a feedback. Happy to hear you enjoyed your stay with us. Sorry about the pillows. Hope to see you when back in town again.

4

hidden option

Business

My stay at the Best Western in Springfield Illinois was quite pleasant. Very quiet and recently remodeled rooms. I have driven past the location several times and never noticed it before. But will definitely consider it an option for the future. Do not be turned off by the outside appearance. Breakfast was good and the pool nice size.

By on Apr 7, 2017

url importing http://www.orbitz.com/Springfield-Hotels-Best-Western-Clearlake-Plaza.h429365-p2.Hotel-Reviews
There was an error importing /Springfield-Hotels-Best-Western-Clearlake-Plaza.h429365-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Springfield-Hotels-Best-Western-Clearlake-Plaza.h429365-p2.Hotel-Reviews