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Best Western Clearlake Plaza

2.5 out of 5.0

Recent guest reviews

My stay at the Best Western in Springfield Illinois was quite pleasant. Very quiet and recently remodeled rooms. I have driven past the location several times and never noticed it before. But will definitely consider it an option for the future. Do not be turned off by the outside appearance. Breakfast was good and the pool nice size.

We needed a rest out of the way, and that's what we got. And we were able to quickly get to nice restaurants in the area.

Pleasant, quiet, friendly staff . Very comfortable stay.

We stayed the night while visiting Abraham Lincoln's Home and Tomb. Nice city and the hotel was just outside so it wasn't as pricey. I would stay again. Nice King room, clean and decent breakfast to start us off in the morning.

This was another really good experience at a Best Western Hotel. The value was also great for the location.

The hotel was in a good location for the place I had to be at in the morning. The noise from the guest above was extremely loud. Sounded like kids running through a house. You could hear every step they took.

Located right off of the highway so the location was great. Overall a decent experience but the breakfast could use some help. When we arrived to eat in the morning, most of the things were gone, including plates. We asked them to refill and they did so it wasn't too bad.

Rooms were clean, Hotel Staff were very couteous and the breakfast was awesome, would stay there again

The staff was very friendly. The free wireless internet only worked well in the hallway, not in our room. The room was clean and very quiet. The shower supplied ample water (often a pet peeve). The free breakfast was tasty. The magnetic room pass keys worked flawlessly. There was a funky smell in a couple of areas, but not in our room. The location is several miles from the main Lincoln attractions. There were a few restaurants nearby. We would definitely consider staying there again.

I booked a smoking room on line by mistake and the Manager of the hotel claimed there were no other rooms available. Manager claimed could not change anything on an on-line booking. We had to move to another hotel because the room smelled so bad of smoke. After getting to our new hotel we looked and found rooms available here. When my wife called back, they then wanted us to pay $20 more and we could have the non-smoking room. Feel we were mistreated by the Manager.

We stopped here on our way through on vacation, and it was a good overnight stop. Our room was clean, and the staff was helpful.

They demanded my credit card to make an impression for "incidentals or destruction of property" even though the room was already paid for through orbitz. Refused to destroy or return it on check out, claiming company policy demands they keep it for "I dunno, seven years" and no knowledge of how it is disposed of "um, not sure" I plan on contacting the company. The hotel was bare bones, but mostly clean. Did have a sparse breakfast and wifi.

it was good..! the hotel was clean and the location was good

Comfort room, comfort bed, sufficient equitments. Zealous and patient staff. Free parking, Fast WIFI connection. In all, That's good. There is a shortage: Cancel a Reservation will be charged, and the hotel cann't cancel the reservation after I've paid online. That would be made some inconvenience

Everybody here was very nice.

We stayed at this hotel while attending the National Show Horse Finals at the State fairgrounds. The closest hotels were booked, but this one turned out to be closer than we thought! Easy drive to Fairgrounds, it is relatively small so there was very little crowd noise, and it has a very nice breakfast selection in the morning. (I didn't bring a swimsuit, but the indoor pool DID look nice!) The only trick is to get to the actual hotel you have to "jig" a little bit thru a gas station frontage road.

3440 E Clearlake Avenue Springfield IL

Hotel highlights

  • Free continental breakfast
  • Free wired Internet in public areas
  • Free parking
  • Indoor pool

Best Western Clearlake Plaza places you within a few miles (5 km) of St. John's Hospital and Lincoln Depot. This hotel has 45 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking. Prairie Capitol Convention Center and Abraham Lincoln Presidential Library and Museum are also near this Springfield hotel.


Dining

Free continental breakfast is included with your stay.


Rooms

The 45 rooms have an array of amenities, including coffee makers, ironing boards, and desks. For entertainment, guests can expect to find cable TV. Hair dryers are also available.


Property features

Guests of Best Western Clearlake Plaza enjoy features like an indoor pool, a fitness center, and express check-out. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Suite, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Standard Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Twin 3 | Sleeps 6

Guest reviews for Best Western Clearlake Plaza

Business (5) Couples (6) Family (4) Friends (1)
4

hidden option

BusinessTravelers

My stay at the Best Western in Springfield Illinois was quite pleasant. Very quiet and recently remodeled rooms. I have driven past the location several times and never noticed it before. But will definitely consider it an option for the future. Do not be turned off by the outside appearance. Breakfast was good and the pool nice size.

By on Apr 7, 2017

4
BusinessTravelers

We needed a rest out of the way, and that's what we got. And we were able to quickly get to nice restaurants in the area.

By , from Springfield on Oct 3, 2016

4

friends and family

Couples

Pleasant, quiet, friendly staff . Very comfortable stay.

By on Oct 4, 2014

4

clean, comfy and friendly

Couples

We stayed the night while visiting Abraham Lincoln's Home and Tomb. Nice city and the hotel was just outside so it wasn't as pricey. I would stay again. Nice King room, clean and decent breakfast to start us off in the morning.

By on Jul 13, 2014

3

this is the 5th or 6th best western we have stayed in on this road trip and all were great

Couples

This was another really good experience at a Best Western Hotel. The value was also great for the location.

By on May 1, 2014

3

average place for sleep

BusinessTravelers

The hotel was in a good location for the place I had to be at in the morning. The noise from the guest above was extremely loud. Sounded like kids running through a house. You could hear every step they took.

By on Mar 6, 2014

3

decent 1 night stay

Couples

Located right off of the highway so the location was great. Overall a decent experience but the breakfast could use some help. When we arrived to eat in the morning, most of the things were gone, including plates. We asked them to refill and they did so it wasn't too bad.

By on Jul 10, 2013

4

great

Families

Rooms were clean, Hotel Staff were very couteous and the breakfast was awesome, would stay there again

By on Jun 10, 2013

4

quiet, clean, friendly, but nothing fancy

Families

The staff was very friendly. The free wireless internet only worked well in the hallway, not in our room. The room was clean and very quiet. The shower supplied ample water (often a pet peeve). The free breakfast was tasty. The magnetic room pass keys worked flawlessly. There was a funky smell in a couple of areas, but not in our room. The location is several miles from the main Lincoln attractions. There were a few restaurants nearby. We would definitely consider staying there again.

By on May 23, 2013

1

mis-treated

Couples

I booked a smoking room on line by mistake and the Manager of the hotel claimed there were no other rooms available. Manager claimed could not change anything on an on-line booking. We had to move to another hotel because the room smelled so bad of smoke. After getting to our new hotel we looked and found rooms available here. When my wife called back, they then wanted us to pay $20 more and we could have the non-smoking room. Feel we were mistreated by the Manager.

By on Apr 20, 2012