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Holiday Inn Express Springfield

2.5 out of 5.0

Recent guest reviews

Staff were very eager to make sure stay was comfortable. Building is obviously new.

Small bathroom low shower, wood door chewed up, noisy ac unit

The hotel staff was extremely helpful in guiding us around town for the night. Room was exceptionally clean and quiet. Will definitely stay there again.

The whole experience was nice. Everything we expected. Very satisfied, the breakfast was very good too. Better then the Hilton, honestly. Thank you, Rosario Mercado,

The hotel staff was very friendly! they were extremely accommodating and positive. The only issue I have to complain about is the water pressure in the shower was really low.

Motel had no pool had to use the pool next door. Their continental breakfast is good but the cost of the motel is expensive. There are several restaurants near by.

Very clean with nice comfortable beds and pillows. Breakfast was good, though crowded. Nice outdoor area to have coffee in AM. To have the Hawks game of TV was nice.

The room and bathroom were clean. The hotel was quite and the bed was very comfortable. Check in was fast and easy.

Have to use pool at hotel next store, no direct driveway to hotel need to go in through CrownePlaza, beds comfy, clean rooms, good location near interstate and restaurants

Overall a good experience, there were 3 things that stick out. The door did not shut all the way by its self. A couple times I didn't realize this and anyone could have came in. The room was a smoking room, and smelled like smoke, but I had requested none smoking. I'm sure if I would have complained they would have given me a different room, but It would not have been next door to the rest of my family. The last thing was, the shower had an adjustable height shower head on it, and it would not stay up, so unless you were 3 foot tall you had to bend over to get water on your head... Besides that, it is in a great location, with lots of parking and plenty of options for dining. We even walked to dinner one night had had 5 good options without crossing a busy road.

This hotel is a good location if you want train access to downtown Chicago without having to pay a higher price for a hotel downtown. The rooms are quiet and comfortable. The staff is friendly and helpful.

We found the hotel to be clean, convenient to the Conference Center and restaurants. A friendly staff! Good breakfast with a variety of food choices.

Stay was comfortable/average. Best thing about hotel was location and friendly staff.

Late Night checkin person was not very personable and never smiled. We arrive at 1:30am so maybe she was tired. The hotel excepted pets which was great and the rest of the staff was very nice and helpful. I am handicapped and the staff was very helpful. The breakfast was more than just a continental breakfast. They had eggs, pancakes, biscuits and gravy and more.

Overall, it met our needs - the room was a decent size, breakfast was easy and lots of parking. The staff was quite friendly (although at times I just wanted to be on my way rather than stand there and chat). The room could have been a little cleaner, but not enough to make me complain.

excellent breakfast buffet nice location for the Springfield area Very close to the fairgrounds for visiting the fair in September

Very nice hotel with added bonus of swimming at the hotel next door. My kids loved swimming on the 14th story!!! Bed were comfy, just dont understand why there isnt queen beds instead of doubles....

Good location,clean room, great staff. First time traveling with a new puppy,and he was welcomed like he was part of the family.

Room was clean. Front desk staff were very friendly. I don't need the pool or any of the other stuff. Breakfeast was more than a continental. All around very nice.

We chose this hotel because it is pet friendly. The staff was friendly,the room was comfortable and clean. The hot breakfast was exceptional. All in all a good experience.

3050 S Dirksen Pkwy Springfield IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 2.9 mi (4.6 km) from University of Illinois at Springfield, Holiday Inn Express Springfield is within a 10-minute drive of Henson Robinson Zoo. This 140-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Lincoln Depot and St. John's Hospital are also a short drive away.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 140 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.


Property features

Guests staying at Holiday Inn Express Springfield enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, a business center, and coffee/tea in a common area.

Room options

Standard Room

Queen 1 | King 1 | Sleeps 2

Suite (Parlor)

Queen 1 | King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 4

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express Springfield

Everyone (3) Couples (7) Business (6) Family (11) Other (2)
5

very new hotel

Everyone

Staff were very eager to make sure stay was comfortable. Building is obviously new.

By , from Utah on Apr 9, 2017

Review comment responded on Apr 12, 2017

I'm so happy to hear you found your stay worthwhile. Thank you for the 5 star review, and we hope the next time you're in Springfield, you'll stop in and see us again! Warm regards, Shane B- General Manager

3

old hotel with some cosmetic updating

Everyone

Small bathroom low shower, wood door chewed up, noisy ac unit

By on Apr 3, 2017

Review comment responded on Apr 5, 2017

I would like to thank you for sharing your comments with us; it is helpful to us to receive both positive and negative feedback. Part of our company’s mission is to provide excellent service through continuous improvement. We will continue to work on the issues highlighted in your review, and we hope the next time you're in town, you'll give us a second chance to "wow" you. Warm regards, Shane B - General Manager

5

great hotel - great location

Everyone

The hotel staff was extremely helpful in guiding us around town for the night. Room was exceptionally clean and quiet. Will definitely stay there again.

By , from Dallas, TX on Feb 21, 2017

Review comment responded on Feb 24, 2017

I'm so happy to hear you found our staff so friendly and our rooms so clean! It's what we all here aim to deliver everyday. Thank you for the 5 star review, and we hope the next time you're in Springfield, you'll stop in and see us again! Warm regards, Shane B- General Manager

5

we attended a family wedding.

Families

The whole experience was nice. Everything we expected. Very satisfied, the breakfast was very good too. Better then the Hilton, honestly. Thank you, Rosario Mercado,

By on Oct 13, 2015

4

family trip

Singles

The hotel staff was very friendly! they were extremely accommodating and positive. The only issue I have to complain about is the water pressure in the shower was really low.

By on Aug 4, 2015

3

tipicial holiday inn

Couples

Motel had no pool had to use the pool next door. Their continental breakfast is good but the cost of the motel is expensive. There are several restaurants near by.

By on Jun 2, 2015

5

three of us.

Families

Very clean with nice comfortable beds and pillows. Breakfast was good, though crowded. Nice outdoor area to have coffee in AM. To have the Hawks game of TV was nice.

By on May 5, 2015

4

visiting for a wedding

Couples

The room and bathroom were clean. The hotel was quite and the bed was very comfortable. Check in was fast and easy.

By on Sep 15, 2014

4

nice breakfast and location

Families

Have to use pool at hotel next store, no direct driveway to hotel need to go in through CrownePlaza, beds comfy, clean rooms, good location near interstate and restaurants

By on Sep 8, 2014

3

visiting for a race

Families

Overall a good experience, there were 3 things that stick out. The door did not shut all the way by its self. A couple times I didn't realize this and anyone could have came in. The room was a smoking room, and smelled like smoke, but I had requested none smoking. I'm sure if I would have complained they would have given me a different room, but It would not have been next door to the rest of my family. The last thing was, the shower had an adjustable height shower head on it, and it would not stay up, so unless you were 3 foot tall you had to bend over to get water on your head... Besides that, it is in a great location, with lots of parking and plenty of options for dining. We even walked to dinner one night had had 5 good options without crossing a busy road.

By on Sep 2, 2014