Quality Inn & Suites2.5 out of 5.0
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Recent guest reviews
Booking was very easy. Check-in was super quick and the front desk staff was very friendly and helpful. The hotel and my room was very clean. My son enjoyed the indoor pool and hot tub. I thought the chlorine was a bit strong as my eyes burned while watching him. The breakfast had plenty of nice choices and it was well stocked when we arrived at 8 AM. The hotel was near shopping and eateries. It was near the Spartan Sports complex which is why we picked it. My only complaint was at 2:44 AM when there was lots of loud noises. It woke us up and kept us up for some time. We did not notify management but should have. Overall pleased with this hotel.
...The hotel itself was pleasant and staff very accomodating, but our stay was very poor considering that a group of 6 ten year olds were in the room above us and the supervising adult in a connecting room beside them. I t was after 10 and they were jumping and running around the room ... very loud and when we asked them to be a little quieter it only got worse. In the morning we woke up to the boys jumping and running again we waited a little while and as they became more active I actually went up to ask them if they could settle down just a bit. t The supervising adult ranted and swore at me .... it was a birthday party and the boys were angels and we were old farts etc. Then she encouraged the group to get louder and more disruptive just to see how we liked it. Very uncomfortable , very loud quests, and I don't think you should place rooms full of children over other occupied rooms.
The room was decent, some things could have been updated. Also, the free internet would not work, could not get anything to load on my laptop or phone while connected to it.
I had a confirmation for a non-smoking king size room. When I arrived they had a smoking room for me. The hotel was sold out and had no other rooms available. I did not stay as a non smoker I am not will stay in a smoking room. Staff was polite and told me they totally agreed with me that my reservation was for a non smoking room and they hotel has assigned me a smoking room. Told me I would not be charged anything for the room. The staff called two other hotels so I could find a non smoking room.
HOTEL TOOK CARE OF ALL YOUR NEEDS !!!THE PERSONNEL WAS FRIENDLY AND WANTED TO SATISFY YOUR WISHES. THE BREAKFAST WAS HOT AND SATISFING.
Pretty average motel. Good TV and slightly better than average breakfast. Decent value.
My A/C was broken. I needed a place close to home to spend the night. The tempuratures exceeded 100 degrees. The room was delightful. But, the pool! What is it with hotels and their pools? This one was murky. The jacuzzi looked like someone had poored ink in it. I am serious. It looked black. Not brown or green. black nice place in every other respect.
Room was spartan but had everything I needed for a nights stay. Bed was very comfortable. Room Clean. Overall hotel was ok , could tell it was an older building.
nice clean hotel. met our needs. comfortable room. quite a distance from state fair, but close to shopping.
The staff was helpful and courteous. No gym or exercise facility on site. Free breakfast was is always good but not a lot of variety of food. Room was clean,nice for the price. Good value.
The room was very clean. The staff was friendly. the free wireless internet was very easy to access and had great speed.
This hotel was average. Nothing special but nothing really bad either. It was in a great location. If you can't find something to do around this hotel, then well? For the price it was an okay hotel. I have had better, but I have also had a lot worse too! I would recommend to someone, but would say not to expect a lot either.
The Comfort Inn, in Springfield was very comfortable and clean. We were very happy with the cleaning of the room which took place every day. Another important feature was the location. We were minutes from dozens of restaurants, and a Target. Which comes in handy when traveling with three children. We were also only about fifteen minutes from all other sites, ie, Downtown. New Salem, State Fair. For the price we would stay again.
The Comfort Inn in Springfield Il was a clean and overall nice place to stay. Our room was neat and clean, no smell. Lobby and pool areas clean. Staff friendly and responsive. Bed in room needed new mattress, as the one there was not at all firm, but it was clean and fresh. Many channels on TV to choose from and internet access although we did not use this feature. Continental breakfast was ok, cook your own waffles, cereal, muffins, bagels that sort of stuff.