Candlewood Suites Springfield North2.5 out of 5.0
Recent guest reviews
We stayed there New Year's eve/day. The lobby, when you walk in, smells like flowery, cheap perfume, obnoxious air freshener. The room we stayed in had so much "freshener dust" in the carpet I'm still shaking it out of my socks as I got home from our trip. Nice room but I'm not sure why this location chooses to use these methods? Also, for guests with allergies, there is no place to hide, olfactory speaking. Cleaning is not the same thing as disguising odors. Why not just vacuum and forget the flowery air freshener?
Convenient if passing through, near the interstate in a commercial area. Quiet room. Comfortable bed. Breakfast not included. Friendly and helpful staff. Recommend dining at Engrained Brewery 10 minutes away.
I am about to write something that I have never written in a review over the past 17 years of traveling the world in the United States Navy. This is HANDS DOWN THE BEST HOTEL STAY IN MY LIFE. From he first time I was greeted by the desk clerk, Lea’Vell, to my check out the next morning with a woman who was working her first day on the job (I forgot her name), I could tell that customer service is the number one priority at the Candlewood Suites, Springfield IL. Lea’Vell went above and beyond the expected duties of a front desk man, and made sure to take care of all of our needs. We have a dog, and as a favor to a military family, he waived the pet fee completely. The rooms were very clean, well kept, and comfortable. This is an extended stay hotel but we only stayed one night and paid a very low price. I honestly haven’t paid such a low price in 17 years of travel in the US. This room should have cost $150+. The owners and the management of this establishment should be proud to know that your employees are doing things correctly and going above and beyond what is expected. Thank you from the Johnson family.
There are many great aspects of this hotel. Most important to us are the wonderful pet-friendly policies and attitudes of Candlewood Hotels. We stayed four nights in a comfortable king-bed room (we find king beds to be far superior to tiny, uncomfortable queen-beds). Having a spacious room with good kitchen facilities was particularly important to us. Also our room was on ground-floor and fairly near an exit, which was convenient and helpful with our young Newfoundland dog. The Candlewood personnel were absolutely wonderful: pleasant and very friendly with our dog. This hotel is in a good location with several other hotels and restaurants in the same area.
The hotel was great but I didn't give it a 5 because of the lighting problems that are prevalent in all Candlewood Suites. Who ever designed the bedrooms was not very smart. There is a double lamp on the wall to the right of the bed, not over the bed or a lamp on each side of the bed so it is useless. Everything else was great. Now to the front desk person-Lea'Vell. He greeted us like we were family he was expecting. He thanked us for being Rewards Members. He was very knowledgeable and helpful with dinner suggestions. He could tell that we were really tired after a long drive in torrential rains. He upgraded us to a king room and offered us waters from their cooler. We have never experienced such a welcoming check-in. He is certainly a keeper. Except for the lighting, I think this is a great place to stay. The room was really quiet and the blackout shades did a good job.
First off will you get breakfast? No and they don't claim to Other than that aside the place was just georgeous. Clean, comfortavke, homy and inviting it really is home away from home. The gym has cardio, dumbbells and a resistance machine The laundery is FREE (yes you read that right) There is no pool but there is a patio with a grill The room has a flat screen, full fridge, cook top, microwave and a disheasher. Crockery and cutlery is in room. You can loan blenders and board games. There is a place you can vuy snacks and drinks for your room There is also a business center with computers and printer. If you are coming in for any reason like for example a Soccer Tournament at the SASA complex which is 10 mins away. I really can't reccomend this place highly enough to you So why didn't I give it 5 stars then? I have never given a 5th star and am reserving it for something amazing. The CS was not amazing but it was as mentioned above however awesome
Get place friendly staff wonderful room. Close to food and lots of room to spread out. Check in and check out was a breeze. We stayed here on a whim for our road trip to St Louis. Would definitely stay here again. Thank you LeaVell.
The room/suite is very livable if you need a place to stay for multiple days. We only were through the are for one night and liked it, however, I wasn't thrilled with the bed as the mattress was kind soft and I felt like I was lying in a hole a little bit. I like a real firm mattress as I'm a pretty big guy. The wife had no issues so it was just me.
After a long day on the road it was nice to be welcomed by Lavell at the front desk he was great he got us our room quickly wile doing with a smile he's the type of person that makes you want to come back and the rooms were very clean and made you feel at home.
The room are very larger, and everything you need is available . Free laundry, free dvd movies, bbq grill, this a home away from home. Again Mr. LeaVell was very personal, friendly, funny, knowledgeable about his hotel. We had a great time
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
- Business center
Candlewood Suites Springfield North is located within a 15-minute drive of University of Illinois at Springfield and St. John's Hospital. This 110-room hotel has free in-room WiFi, free self parking, and a fitness center. In central Springfield, the hotel is also close to Lincoln Depot and Lincoln Home National Historic Site.
The 110 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect to find cable TV and stay connected with free WiFi. Rooms also include coffee makers.
Candlewood Suites Springfield North features a fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. This hotel also has barbecue grills.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 218 reviews