Candlewood Suites Springfield North2.5 out of 5.0
Recent guest reviews
There are many great aspects of this hotel. Most important to us are the wonderful pet-friendly policies and attitudes of Candlewood Hotels. We stayed four nights in a comfortable king-bed room (we find king beds to be far superior to tiny, uncomfortable queen-beds). Having a spacious room with good kitchen facilities was particularly important to us. Also our room was on ground-floor and fairly near an exit, which was convenient and helpful with our young Newfoundland dog. The Candlewood personnel were absolutely wonderful: pleasant and very friendly with our dog. This hotel is in a good location with several other hotels and restaurants in the same area.
The hotel was great but I didn't give it a 5 because of the lighting problems that are prevalent in all Candlewood Suites. Who ever designed the bedrooms was not very smart. There is a double lamp on the wall to the right of the bed, not over the bed or a lamp on each side of the bed so it is useless. Everything else was great. Now to the front desk person-Lea'Vell. He greeted us like we were family he was expecting. He thanked us for being Rewards Members. He was very knowledgeable and helpful with dinner suggestions. He could tell that we were really tired after a long drive in torrential rains. He upgraded us to a king room and offered us waters from their cooler. We have never experienced such a welcoming check-in. He is certainly a keeper. Except for the lighting, I think this is a great place to stay. The room was really quiet and the blackout shades did a good job.
First off will you get breakfast? No and they don't claim to Other than that aside the place was just georgeous. Clean, comfortavke, homy and inviting it really is home away from home. The gym has cardio, dumbbells and a resistance machine The laundery is FREE (yes you read that right) There is no pool but there is a patio with a grill The room has a flat screen, full fridge, cook top, microwave and a disheasher. Crockery and cutlery is in room. You can loan blenders and board games. There is a place you can vuy snacks and drinks for your room There is also a business center with computers and printer. If you are coming in for any reason like for example a Soccer Tournament at the SASA complex which is 10 mins away. I really can't reccomend this place highly enough to you So why didn't I give it 5 stars then? I have never given a 5th star and am reserving it for something amazing. The CS was not amazing but it was as mentioned above however awesome
Get place friendly staff wonderful room. Close to food and lots of room to spread out. Check in and check out was a breeze. We stayed here on a whim for our road trip to St Louis. Would definitely stay here again. Thank you LeaVell.
The room/suite is very livable if you need a place to stay for multiple days. We only were through the are for one night and liked it, however, I wasn't thrilled with the bed as the mattress was kind soft and I felt like I was lying in a hole a little bit. I like a real firm mattress as I'm a pretty big guy. The wife had no issues so it was just me.
After a long day on the road it was nice to be welcomed by Lavell at the front desk he was great he got us our room quickly wile doing with a smile he's the type of person that makes you want to come back and the rooms were very clean and made you feel at home.
The room are very larger, and everything you need is available . Free laundry, free dvd movies, bbq grill, this a home away from home. Again Mr. LeaVell was very personal, friendly, funny, knowledgeable about his hotel. We had a great time
During our recent stay at Candlewood Suites we were provided the absolute BEST customer service we have ever experienced. Margo was extremely kind and patient ( I miss placed my credit card and had to rummage around in my luggage to find it). However my wife and I were not please with Lavell. He came off a little strong and pushy. We felt that every time we went to step away Lavell would continue talking. My wife and I were actually 22 mins late for our appointment due to us not being able to get away from Lavell that morning. We do plan to return to this location and would be delighted to visit with Margo again. Thank you for such a wonderful stay.
First time I've stayed in a CWS...and color me impressed. I prefer hampton inn, but decided to give this a try this time. Its akin to a HI, but with a kitchen!! Wonderfully soft beds, and a BEAUTIFUL bathroom with a giant soaking style tub. HEAVEN! But more than that, the service was phenomenal and really went above and beyond! You should definitely stay here.
Our extended stay was like being at home. The quality was great. The staff is fantastic. Everything you need in one location. Beds are very comfortable. They even have family dinner on Wednesday. Thanks for a great stay .
- Fitness center
- Business center
- 24-hour front desk
Candlewood Suites Springfield North is located within a 15-minute drive of University of Illinois at Springfield and St. John's Hospital. The 110 rooms at this hotel include kitchens, refrigerators, and microwaves. In central Springfield, the hotel is also close to Lincoln Depot and Lincoln Home National Historic Site.
The 110 air-conditioned rooms feature kitchens with refrigerators and microwaves. For entertainment, guests can expect to find cable TV. Rooms also include coffee makers.
At Candlewood Suites Springfield North, guests have access to a fitness center, a business center, and barbecue grills. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 215 reviews