the rooms w we re not great. we had to switch rooms. the 1st room smelled horrible. The 2nd room smelled mildewy and must. triggering my allergies and sinuses. the shower flooded the carpet was old and you could feel it. Orbits really need to monitor the properties it accociates with. the last hotel i stay in in springfield was horribe as well i sťayed but i didnt feel comfortàble
Not the worst place but not best. Bed comfortable room not the cleanest, but not horrible if you can tolerate dust and not fussy. Water in sink and shower drained slow. Shower pressure was great. Motel style no frills good price. Decent but not impressive served its purpose.
Very run down and dirty. We had to wait almost three hours past check in time for our rooms to be ready.
The property was badly infested with bugs, there was mold on the carpet, and no one ever came to clean my room.
Okay hotel for price. Internet was difficult, came with bit coin virus but protection software caught it.
Just a room, nothing to make it special. Lots of parking, but no special features.
Travel for business purposes frequently Use this location for both short term stays (1-2 days) and choose it for longer periods (1-2 weeks) Staff is always friendly and helpful TONY'S tacos is near by I love TACOs
Very courteous employees who were kind, thoughtful and helpful, very comfortable bed and very clean room. Nice coupon to Applebee;s too,
Just passing through. Beds were new and slept well. Good experience.
If it wasn't for Jamie we would not have stayed here. I called ahead to insure a ground floor but there was none when I got there as promised.Jamie knows we stay there twice a year during race days and found us a room on the ground floor. She really cares about her returning customers and knows how to create a returning business. She should have her own hotel or be promoted to district trainer for the Red Roof chain. Very impressive Lady. Don't let her get away!!!
Nice place and it was cozy and a good place to relax!
The front desk clerk was very nice especially we got there very late. We were able to get into our room very quickly. It was new experience because I have never stayed at a hotel that had doors on the outside. It was nice to park in front of your room. I think the locks could be upgraded a but, luckily nothing happened but you never know. At least it was a key card like everywhere else. The bathroom could use a little outdated and can use some upgrades. The light in the bathroom was very dim and took awhile to get bright. The bed sheets were clean and it was comfy.
Staff is very easy going and helpful with information about the surrounding area Also recent improvements have made the rooms more attractive and comfortable
everything was as expected, easy to get to, will stay again. Lots to do in Springfield Il.
We stayed at this hotel for two days and the room was dirty, the staff was very unfriendly, the ceiling of the room was old and the paint was coming off.
They are currently remodeling so our room had new furniture and floor. But it had not been fully prepared for guests. There were specks of paint and blue tapes on metal equipment. This place will probably look great once they actually finish the remodeling.
The hotel was being renovated so it was a bit noisy during the day. There were times when there was no hot water at all. Overall the experience was good, the price was right and the location was good.
Just an ordinary hotel. Nothing much to say great about it.
Located within 2 miles (3 km) of Adams Wildlife Sanctuary, Red Roof Inn Springfield, IL is within 3 miles (5 km) of Elijah Iles House. This 108-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include free local calls, desks, and free toiletries.
Guests of Red Roof Inn Springfield, IL enjoy free WiFi in public areas, coffee in a common area, and a vending machine. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready. This hotel also has a TV in a common area.
the rooms w we re not great. we had to switch rooms. the 1st room smelled horrible. The 2nd room smelled mildewy and must. triggering my allergies and sinuses. the shower flooded the carpet was old and you could feel it. Orbits really need to monitor the properties it accociates with. the last hotel i stay in in springfield was horribe as well i sťayed but i didnt feel comfortàble
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Thank you for your honest feedback. We wish to let you know that your voice is of utmost importance to us. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share your experience and impressions of our hotel! I hope that everything turned out alright, and we are looking forward to seeing you again!
Not the worst place but not best. Bed comfortable room not the cleanest, but not horrible if you can tolerate dust and not fussy. Water in sink and shower drained slow. Shower pressure was great. Motel style no frills good price. Decent but not impressive served its purpose.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
Very run down and dirty. We had to wait almost three hours past check in time for our rooms to be ready.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
The property was badly infested with bugs, there was mold on the carpet, and no one ever came to clean my room.
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Okay hotel for price. Internet was difficult, came with bit coin virus but protection software caught it.
Just a room, nothing to make it special. Lots of parking, but no special features.
Travel for business purposes frequently Use this location for both short term stays (1-2 days) and choose it for longer periods (1-2 weeks) Staff is always friendly and helpful TONY'S tacos is near by I love TACOs
Very courteous employees who were kind, thoughtful and helpful, very comfortable bed and very clean room. Nice coupon to Applebee;s too,
Hello Ana,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.