- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- This hotel provides transfers from the airport and train station. To make arrangements, contact the property with arrival details 24 hours prior to arrival, using the phone number on your booking confirmation.
Crowne Plaza Springfield
3.5 out of 5.0Enter your dates to see prices
Crowne Plaza Springfield
3.5 out of 5.0
4.0
out of 5
"Good!"
See all 20 reviews
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Recent guest reviews
Ive stayed here before and was happy overall, this stay I was quite surprised by the cleanliness of my room peanuts and sunflower seeds on the floor pop bottle top and overall not vaccumed. Bathroom was so sticky tub leaked on the floor toilet seat was so bad to almost falling off and toilet was consistently running, Hair in the tub. I was very disappointed with the room it had a very odd smell upon entering. The hotel is a nice hotel with a great breakfast and friendly staff. I do believe its a rare incident but was very disappointed.
Room not clean, bathroom so so, only one towel , no mat in bathroom & samples of soap
I enjoyed my stay at Crowne Plaza. The staff was friendly and the room was great. Plus it was quiet.
I give this hotel 5 stars. It was very nice and quiet. Had a bar and restaurant that we sat in while we were there. Food and movie was walking distance from us.
Staff very friendly very clean and comfortable Enjoyed my stay
I wanted to do something extra nice for my wife of 42 years, and she was really surprised. WE HAD A GREAT TIME. THE ROOM WAS JUST RIGHT. THANKS FOR MAKING OUR TRIP ONE TO REMEMBER.
The bed was SUPER comfortable and I loved the fact that there were usb charger ports everywhere. It was also within very close proximity to any amenities you may need during your stay.
This hotel was perfect for my cross country trip. I arrived late and checkin was seemless. A quick bit to eat hit the stop then back on the road in the morning. I would stay here again
Hotel was great except for a constant noise during the night coming from radiator. It was too late to ask to move rooms and it was a one night stay.
This huge hotel has potential, but while we were there it was like a ghost town. Very empty and seemed like they were letting things go. Love the indoor pool but the jacuzzi smelled like mildew and the pool heater was broken (the only reason we stay here is for the indoor pool entertainment for the kids)...had we been made aware of that we would have stayed elsewhere.
Loved the hotel, the lobby was beautiful and room was very clean.
nice place. elevators slow. pool loud and crowded and kinda dirty. Rooms clean. friendly staff.
My family and I stayed here because it was close to a theater we were going to. Room was nice and clean. Staff was friendly. The downers: pool was over crowded, no towels, drains were clogged so floors were flooded....tons of young kids in pool with parents outside on patio not supervising. The 3 elevators are SO slow. But overall was a nice place, very comfortable, and a great deal!
Stayed here for girlfriends birthday. We had a very nice stay . Staff was friendly and attentive. Lounge is worth a visit.
This large, full service hotel caters to large conventions and business meetings. The place is very dated and worn. My room had no desk, just a table with two chairs but there was no lamp on the table or AC power nearby. No pens or writing pads. The place has seen better days and is illequiped for the business person, go elsewhere.
Very clean, nice staff. Seafood buffet was decent.
We loves staying here for two nights. It was perfect.
I had a very good experience. The staff could not have been better! My only critique is that you have to pay $9.95 for internet vs being free.
The staff here cannot get any better. This is a great place to stay. Wish the internet service was free but it is not.
It was an OK stay. Seems to be a good place for business types, but not so much for families. Our room had been cleaned, but not very thouroughly. There was silly string on the walls and balloon pieces taped to the lamps from the previous guest.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located 3 mi (4.9 km) from University of Illinois at Springfield, Crowne Plaza Springfield is within a 10-minute drive of St. John's Hospital. This 3.5-star hotel has 288 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. Henson Robinson Zoo and Lincoln Depot are also nearby.
Dining
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.
Rooms
The 288 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include phones, ironing boards, and desks.
Property features
Guests staying at Crowne Plaza Springfield enjoy an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, a rooftop terrace, and free WiFi in public areas.
Guest reviews for Crowne Plaza Springfield
decent
Everyone
Ive stayed here before and was happy overall, this stay I was quite surprised by the cleanliness of my room peanuts and sunflower seeds on the floor pop bottle top and overall not vaccumed. Bathroom was so sticky tub leaked on the floor toilet seat was so bad to almost falling off and toilet was consistently running, Hair in the tub. I was very disappointed with the room it had a very odd smell upon entering. The hotel is a nice hotel with a great breakfast and friendly staff. I do believe its a rare incident but was very disappointed.
one towel in bathroom, one wash cloth. not clean
Everyone
Room not clean, bathroom so so, only one towel , no mat in bathroom & samples of soap
Everyone
I enjoyed my stay at Crowne Plaza. The staff was friendly and the room was great. Plus it was quiet.
nice and convenient.
Everyone
I give this hotel 5 stars. It was very nice and quiet. Had a bar and restaurant that we sat in while we were there. Food and movie was walking distance from us.
Review comment
Alan responded on Jan 4, 2017
Doc, Thank you for taking the time to tell us about your stay. We are very happy to hear you enjoyed your stay. Hope to see you again soon! Sincerely, Alan Filer General Manager
great hotel
Everyone
Staff very friendly very clean and comfortable Enjoyed my stay
Review comment
Alan responded on Sep 3, 2016
David, Thank you for the feedback. We are glad to hear you enjoyed your stay. Hope to see you again soon. Sincerely, Alan F General Manager
42nd annaversory. best ever.
Everyone
I wanted to do something extra nice for my wife of 42 years, and she was really surprised. WE HAD A GREAT TIME. THE ROOM WAS JUST RIGHT. THANKS FOR MAKING OUR TRIP ONE TO REMEMBER.
pleasant stay
Everyone
The bed was SUPER comfortable and I loved the fact that there were usb charger ports everywhere. It was also within very close proximity to any amenities you may need during your stay.
great stay and comfortable
Singles
This hotel was perfect for my cross country trip. I arrived late and checkin was seemless. A quick bit to eat hit the stop then back on the road in the morning. I would stay here again
business trip
BusinessTravelers
Hotel was great except for a constant noise during the night coming from radiator. It was too late to ask to move rooms and it was a one night stay.
decent, but not excellent
Families
This huge hotel has potential, but while we were there it was like a ghost town. Very empty and seemed like they were letting things go. Love the indoor pool but the jacuzzi smelled like mildew and the pool heater was broken (the only reason we stay here is for the indoor pool entertainment for the kids)...had we been made aware of that we would have stayed elsewhere.
Thank you for taking the time to write a review. I sincerely apologize regarding the challenges you encountered and we will definitely follow up on these so they don't happen again. We do hop to see you again so we can provide you with a much better stay. Sincerely, Alan F General Manager