upon arrival was told the prepaid reservation was non-existent and did nothing to help
Quiet rooms, fast check in, free parking.
The place was clean, quiet, the bed was comfortable. happy stay!
Great property great staff but our windows were terribly dirty on the outside. Hard to enjoy the view that way.
Very nice rooms with high end bedding and thick towels. Clean facility and friendly staff
Checking in was so much of a run around so i checked in at 9:00p.m room 911 on a cold night also the heating system was now really getting hot
Not happy with the conditions nor services. Loud noises in tje hallways
2 night stay. Room did not get made up. Noisy..
The heating unit did not work well. There was no microwave in the room. Room service plates and uneaten food were sitting on the floor in the hallway outside several rooms in the morning. The hotel is attractive.
No microwave in room. Heating difficult to control. Liked Keurig coffeemaker. Attractive hotel.
The hotel is wonderful and the staff fantastic . Thanks
I stayed 6 days. The 1st nught I had no remote. I finally called for one. The tub was dirty, had dirt in corners so I cleaned it myself. When I was packing I found the remote under the couch aling with a Florida bag, lots of trash and $2.34 in change. It was obvious they have not cleaned under the couch in a very long time. Staff very friendly especially Dominique.
The property was lovely with a good location. The parking lot does appear to be due for a resurfacing, but it's not bad. They are in the process of revamping they're room service menu. Be sure to ask for a current one until they've completed that.
Crowne Plaza Springfield, an IHG Hotel is located within a few miles (5 km) of Washington Park Botanical Gardens and University of Illinois at Springfield. This 288-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start your day off with cooked-to-order breakfast, available for a fee.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available once per stay.
At Crowne Plaza Springfield, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a rooftop terrace, free WiFi in public areas, and a spa tub.
upon arrival was told the prepaid reservation was non-existent and did nothing to help
Quiet rooms, fast check in, free parking.
The place was clean, quiet, the bed was comfortable. happy stay!
Great property great staff but our windows were terribly dirty on the outside. Hard to enjoy the view that way.
Very nice rooms with high end bedding and thick towels. Clean facility and friendly staff
