Our room had no heat or working phone. Hotel did move us to a different room. No staff was working the next morning when we went to checkout. Lobby was locked. No breakfast. We prepaid so we left the keys in the room and message on the phone.
There was hair and mold in the shower. They ran out of breakfast before 930am. There were multiple tweekers standing outsie of rooms smoking.
Oh the front desk gal was super sweet and knowledgeable. The room was very nice, would definitely stay again
The room which was a suite was very large and comfortable.
The staff was courteous and attentive. The room was clean and the bed was very comfortable. Breakfast was good and they are pet friendly. I’ll definitely go back for a stay.
Very convenient location & nice sized room. On the down side, some sort of deodorizer was used that was fairly strong.
Had to leave property had bedbugs. Wouldn't have expected this from a property in this location.
Rooms were clean Nothing fancy. But close to the Hospital!
This place was nice overall and would stay again. Easy access to the things we were wanting to take in while in Springfield on vacation.
I am disabled and they only had one ice machine that worked and it was at the very end of the bottom floor I was on, it was to far for me to go. Called office they had no rooms available on that end so I just stayed where I was.
Having two double beds and a pull out couch was great for traveling with a family of five.
Clean room, only issue was smell in bathroom every time toilet flushed (sewer issue?) but didn’t ruin our stay
This is our 3 time staying at one of their 2 lications and it is great
Arbor Suites Medical Mile places you next to Hulston Cancer Center and within a 5-minute walk of Wheeler Heart and Vascular Center. This 49-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:30 AM.
All 49 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
Guests of Arbor Suites Medical Mile enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Our room had no heat or working phone. Hotel did move us to a different room. No staff was working the next morning when we went to checkout. Lobby was locked. No breakfast. We prepaid so we left the keys in the room and message on the phone.
There was hair and mold in the shower. They ran out of breakfast before 930am. There were multiple tweekers standing outsie of rooms smoking.
Oh the front desk gal was super sweet and knowledgeable. The room was very nice, would definitely stay again
The room which was a suite was very large and comfortable.
I'm glad you enjoyed are kitchenette room(suite). I hope if you need us again in the future you will return.
Glad you enjoyed your stay.
The staff was courteous and attentive. The room was clean and the bed was very comfortable. Breakfast was good and they are pet friendly. I’ll definitely go back for a stay.
I'm glad you enjoyed your stay and I hope you return soon.
Very convenient location & nice sized room. On the down side, some sort of deodorizer was used that was fairly strong.
Thank you for writing a review! We do appreciate you!
Had to leave property had bedbugs. Wouldn't have expected this from a property in this location.
Thank you for your feedback. We do take this very seriously and hope that you will contact me with more information so we can resolve this. Thank you!
smouhib, I'm glad to hear the staff here treated you well. I look forward to seeing you on next visit in the area.