Standard Suite, 1 King Bed, Non Smoking
from $63
Arbor Suites Medical Mile
2.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 74 reviews
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Recent guest reviews
Room was good, bed comfortable and clean. My only problem was my room door was a few feet from where cars parked and sometimes the cars would be loud or people would stand outside my door and talk for long periods of time.
Everyone was very friendly and accommodating. I was in a scary situation and needed a place to stay for a couple of days.
Stay was comfortable and staff were friendly. Not many choices for breakfast but who cares.
horible nasty gross terrible no response from hotel manager or Orbitz
A pleasant surprise for the cost of the room. We found it clean and comfortable. The room was quiet and had everything we needed for our stay.
The Hotel staff were very helpful with accommodating our request for room selection. Any additional interaction with the staff was positive. They kept a clean environment in the continental breakfast area and did not disappoint in food offering. The beds were comfortable and the room quiet.
my experience was all great . stall was real nice .house keeping was great
The hotel has wonderful front desk help. Very friendly and helpful. Housekeeping leaves a LOT to be desired. Over the course of our 5 night stay, the room was only cleaned once and they never replenished our towels, I had to go to the front desk every night to get fresh you towels. The breakfast was good. Lots of carbs though. Overall, not a bad experience but not great either. I would probably try a different hotel on my next trip to Springfield.
IT WAS VERY NICE! NOT AT ALL WHAT WE EXPECTED VERY NICE. WE WAS PLEASED AND VERY GRATEFUL FOR OUR CHOICE IN HOTEL.
We were only suppose to stay one night and had to stay an extra night. The staff was very helpful and nice. The room was quite, clean and comfortable.
Good trip...clean room. Breakfast was ready early in the weekend, which was great!
In Springfield for a Lacrosse Tourney. Easy access to the Hwy.
The only problem was no indoor pool or hottub. We had two great nights sleep in very nice beds. We will be back
The room was clean, the bed comfortable and the price was great.
Before we even laid down, we could see the mattress springs thru the bed. We laid down and it was so horrible we called the front desk to ask for another room and they said all the rooms were like that. Luckily we had a sofa bed in our room so we grabbed the mattress off of it and put it on the bed to help is get thru the night. Terrible experience
We always stay here for convenience and price. We are always busy visiting and shopping and only at room to shower and sleep. Rooms are roomy, comfortable.
I was in Springfield for a conference and I needed an affordable place to stay. I found Arbor Suites online and I skeptically booked a room. This place exceeded my initial thoughts by leaps and bounds! --The staff was incredible--check-in was the fastest it has ever been at any hotel. That was important to me because I had just gotten off the road from a 7-hour trip. --The room was nice and clean--I loved the privacy doors on the bathroom and the bed was one of the most comfortable I have slept on. --When I did have an issue with my key not working, it was fixed in under a minute. --Breakfast was adequate. --Check-out was just as quick as check-in! If you're looking for a place to stay in Springfield, I wholeheartedly recommend Arbor Suites! This was a great stay for the small amount of money I paid!
King non smoking room was great. Bed was comfortable, WiFi was good, room was clean and my wife and I slept well. Hot breakfast was great with biscuits and gravy, sausage and scrambled eggs, fresh fruit, cereal, yogurt, rolls, good coffee and OJ. Only downsides were being unable to get a ground floor King room as requested for my disabled wife.... and that the stairwell to the second floor is in need of serious repair with a first step MUCH higher than the rest of the stairs. My wife struggled to get to the second floor. The concrete walkways upstairs are in need of major repair with broken and missing sections of concrete everywhere....so be careful.
Clean room, comfortable bed, friendly staff overall great value would stay again
For families with more than three children, finding affordable lodging can be difficult. Our room here was exceptionally nice. Our only major concern was that we had to wait a long time to check in at 11 PM because one person was trying to cover two properties in town and had to drive between them for check-in.
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Arbor Suites Medical Mile places you next to Hulston Cancer Center and within a 10-minute walk of Wheeler Heart and Vascular Center. This 49-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also close to this Springfield motel are Bass Pro Shops Outdoor World and Lester E. Cox Medical Center South.
Dining
Start your day off right with a free hot/cold buffet breakfast offered each morning.
Rooms
All 49 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.
Property features
Arbor Suites Medical Mile features an outdoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
Guest reviews for Arbor Suites Medical Mile
nice room
Everyone
Room was good, bed comfortable and clean. My only problem was my room door was a few feet from where cars parked and sometimes the cars would be loud or people would stand outside my door and talk for long periods of time.
nice hotel, friendly staff
Everyone
Everyone was very friendly and accommodating. I was in a scary situation and needed a place to stay for a couple of days.
Review comment
Nick Hoxsey responded on May 19, 2017
Thank you for taking the time to review your stay with us. I am glad that my staff and I could be accommodating to you during your stay! We hope that everything has been going well for you during this time and we hope to see you the next time you are in Springfield!
it is a good one for that price range.
Everyone
Stay was comfortable and staff were friendly. Not many choices for breakfast but who cares.
Review comment
Nick Hoxsey responded on Apr 12, 2017
Sree, thank you for taking the time to review your stay with us. I am glad to see my staff could be friendly. We always try to greet every guest with a smile on our face and accommodate them in any way we can. I hope the next time you are in Springfield, you choose to stay here again!
Everyone
horible nasty gross terrible no response from hotel manager or Orbitz
Review comment
Nick Hoxsey responded on Apr 4, 2017
Thank you for taking the time to review your stay with us. I am sorry that your stay was not pleasant. I have not received any messages concerning your stay. Had I received any messages, I would have been more than happy to discuss your stay with you.
very nice and very reasonable. we will stop there.
Everyone
A pleasant surprise for the cost of the room. We found it clean and comfortable. The room was quiet and had everything we needed for our stay.
Review comment
Nick Hoxsey responded on Mar 7, 2017
Thank you for taking the time to review your stay with us. I am glad to see that you enjoyed your stay with us. We hope to see you again the next time you are in Springfield.
family and friends in springfield
Everyone
The Hotel staff were very helpful with accommodating our request for room selection. Any additional interaction with the staff was positive. They kept a clean environment in the continental breakfast area and did not disappoint in food offering. The beds were comfortable and the room quiet.
Review comment
Tiffiany responded on Oct 28, 2016
Bob, thank you for taking the time to review our property. I have passed your kind words onto my staff. I am glad to see that you enjoyed your stay and I hope the next time you are in the area, you stay with us again.
great location for all attactions
Everyone
my experience was all great . stall was real nice .house keeping was great
Review comment
Tiffiany responded on Oct 4, 2016
James, thank you for taking the time to review our property. I am so glad to see that you enjoyed your stay with us! We hope to see you again soon!
ok hotel
Everyone
The hotel has wonderful front desk help. Very friendly and helpful. Housekeeping leaves a LOT to be desired. Over the course of our 5 night stay, the room was only cleaned once and they never replenished our towels, I had to go to the front desk every night to get fresh you towels. The breakfast was good. Lots of carbs though. Overall, not a bad experience but not great either. I would probably try a different hotel on my next trip to Springfield.
Review comment
Tiffiany Gann responded on Sep 3, 2016
Thank you for taking the time to review our property. I am sorry that you did not get service during your stay. I am working with my housekeeping staff to ensure every guest is taken care of during their visit with us. We hope the next time you are in town, you will stay with us again so you can see how your stay really should be.
nice hotel!
Everyone
IT WAS VERY NICE! NOT AT ALL WHAT WE EXPECTED VERY NICE. WE WAS PLEASED AND VERY GRATEFUL FOR OUR CHOICE IN HOTEL.
close to hospital
Everyone
We were only suppose to stay one night and had to stay an extra night. The staff was very helpful and nice. The room was quite, clean and comfortable.
Roy, thank you for taking the time to review your stay with us. My staff and I enjoyed having you here! We hope to see you the next time you are in Springfield! Have safe travels!