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Arbor Suites Medical Mile

2.0 out of 5.0

Recent guest reviews

The biscuits were not fully cooked. No hand lotion.

Spent the night so our daughter could interview at college there. Beds were OK. The worst part was all the people going in and out of nearby rooms all evening. A lot of slamming doors, cars in and out. We were also next door too a family with a child who wailed for about 45 minutes just was we were trying to go to bed. It is nearby medical facilities so I'm certain that has a lot to do with all the traffic. I can see it's advantage there but not sure I can recommend it for average traveler.

Room was clean, spacious, had every amenity I needed for my stay. Breakfast had gluten free options. Staff was friendly and helpful. Lighting was adequate. Bed, pillows and couch were a bit firm for my taste.I will definitely stay there again.

Rooms were clean, staff was very polite, not in a bad part of town. Good hotel.

Very good hotel for the money. Room was clean and beds were comfortable. Love the extra room with the 'suite' style rooms.

Room was good, bed comfortable and clean. My only problem was my room door was a few feet from where cars parked and sometimes the cars would be loud or people would stand outside my door and talk for long periods of time.

Everyone was very friendly and accommodating. I was in a scary situation and needed a place to stay for a couple of days.

Stay was comfortable and staff were friendly. Not many choices for breakfast but who cares.

horible nasty gross terrible no response from hotel manager or Orbitz

A pleasant surprise for the cost of the room. We found it clean and comfortable. The room was quiet and had everything we needed for our stay.

The Hotel staff were very helpful with accommodating our request for room selection. Any additional interaction with the staff was positive. They kept a clean environment in the continental breakfast area and did not disappoint in food offering. The beds were comfortable and the room quiet.

my experience was all great . stall was real nice .house keeping was great

The hotel has wonderful front desk help. Very friendly and helpful. Housekeeping leaves a LOT to be desired. Over the course of our 5 night stay, the room was only cleaned once and they never replenished our towels, I had to go to the front desk every night to get fresh you towels. The breakfast was good. Lots of carbs though. Overall, not a bad experience but not great either. I would probably try a different hotel on my next trip to Springfield.

IT WAS VERY NICE! NOT AT ALL WHAT WE EXPECTED VERY NICE. WE WAS PLEASED AND VERY GRATEFUL FOR OUR CHOICE IN HOTEL.

We were only suppose to stay one night and had to stay an extra night. The staff was very helpful and nice. The room was quite, clean and comfortable.

Good trip...clean room. Breakfast was ready early in the weekend, which was great!

In Springfield for a Lacrosse Tourney. Easy access to the Hwy.

The only problem was no indoor pool or hottub. We had two great nights sleep in very nice beds. We will be back

The room was clean, the bed comfortable and the price was great.

Before we even laid down, we could see the mattress springs thru the bed. We laid down and it was so horrible we called the front desk to ask for another room and they said all the rooms were like that. Luckily we had a sofa bed in our room so we grabbed the mattress off of it and put it on the bed to help is get thru the night. Terrible experience

1260 E Independence St Springfield MO

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Arbor Suites Medical Mile places you next to Hulston Cancer Center and within a 10-minute walk of Wheeler Heart and Vascular Center. This 49-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also close to this Springfield motel are Bass Pro Shops Outdoor World and Lester E. Cox Medical Center South.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning.


Rooms

All 49 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Arbor Suites Medical Mile features an outdoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Guest reviews for Arbor Suites Medical Mile

Everyone (19) Couples (24) Business (6) Family (19) Other (10) Friends (1)
4
Everyone

The biscuits were not fully cooked. No hand lotion.

By on Apr 23, 2018

Review comment responded on Apr 23, 2018

Ken, thank you for the review. We will address your problems directly. Have a great day and thanks again.

4

overnighter

Everyone

Spent the night so our daughter could interview at college there. Beds were OK. The worst part was all the people going in and out of nearby rooms all evening. A lot of slamming doors, cars in and out. We were also next door too a family with a child who wailed for about 45 minutes just was we were trying to go to bed. It is nearby medical facilities so I'm certain that has a lot to do with all the traffic. I can see it's advantage there but not sure I can recommend it for average traveler.

By , from Missouri on Jan 28, 2018

Review comment responded on Jan 30, 2018

DG, thank you for taking the time to give us a review. We are pleased to hear that you enjoyed staying with us. We do apologize that you had to deal with noisy neighbors during your stay, and the proximity to the hospital does account for a lot of that traffic. We are a non smoking property, although it is difficult to get everyone to follow the rules. We try to catch those rooms as soon as possible and get an Ozone machine in there to help get rid the smell of smoke, but it seems that your room slipped through our fingers. In the future if you let us know of the smokey smell we can try to get you accommodated with another room. We hope that you decide to stay with us the next time you are in Springfield. Have a great day and thanks again for the rating.

5

great value

Everyone

Room was clean, spacious, had every amenity I needed for my stay. Breakfast had gluten free options. Staff was friendly and helpful. Lighting was adequate. Bed, pillows and couch were a bit firm for my taste.I will definitely stay there again.

By , from Owensville, Mo on Jan 21, 2018

Review comment responded on Jan 22, 2018

Debbie, Thank you for taking the time to write a review about your stay with us. I am glad to see it was an enjoyable stay! We always have more coffee available at the front desk. I look forward to having you with us again!

5

good hotel on the way to colorodo.

Everyone

Rooms were clean, staff was very polite, not in a bad part of town. Good hotel.

By on Sep 30, 2017

5

pleasantly surprised

Everyone

Very good hotel for the money. Room was clean and beds were comfortable. Love the extra room with the 'suite' style rooms.

By , from St. Charles, MO on Sep 22, 2017

Review comment responded on Sep 27, 2017

Mike, Thank you for taking the time to write a review about your stay with us. I am pleased to see it was a good stay! I want to mention that we have been working on power washing the building. However, we are working around times that we will not inconvenience our guests. Thank you for bringing it to our attention. I hope you will stay with us again when you are in the area.

4

nice room

Everyone

Room was good, bed comfortable and clean. My only problem was my room door was a few feet from where cars parked and sometimes the cars would be loud or people would stand outside my door and talk for long periods of time.

By , from Philippines on May 21, 2017

Review comment responded on May 25, 2017

Roy, thank you for taking the time to review your stay with us. My staff and I enjoyed having you here! We hope to see you the next time you are in Springfield! Have safe travels!

5

nice hotel, friendly staff

Everyone

Everyone was very friendly and accommodating. I was in a scary situation and needed a place to stay for a couple of days.

By on May 17, 2017

Review comment responded on May 19, 2017

Thank you for taking the time to review your stay with us. I am glad that my staff and I could be accommodating to you during your stay! We hope that everything has been going well for you during this time and we hope to see you the next time you are in Springfield!

4

it is a good one for that price range.

Everyone

Stay was comfortable and staff were friendly. Not many choices for breakfast but who cares.

By , from illinois on Apr 10, 2017

Review comment responded on Apr 12, 2017

Sree, thank you for taking the time to review your stay with us. I am glad to see my staff could be friendly. We always try to greet every guest with a smile on our face and accommodate them in any way we can. I hope the next time you are in Springfield, you choose to stay here again!

1
Everyone

horible nasty gross terrible no response from hotel manager or Orbitz

By on Apr 2, 2017

Review comment responded on Apr 4, 2017

Thank you for taking the time to review your stay with us. I am sorry that your stay was not pleasant. I have not received any messages concerning your stay. Had I received any messages, I would have been more than happy to discuss your stay with you.

5

very nice and very reasonable. we will stop there.

Everyone

A pleasant surprise for the cost of the room. We found it clean and comfortable. The room was quiet and had everything we needed for our stay.

By on Mar 1, 2017

Review comment responded on Mar 7, 2017

Thank you for taking the time to review your stay with us. I am glad to see that you enjoyed your stay with us. We hope to see you again the next time you are in Springfield.