Although staff was amazing and check-in was easy, our room had a horrible water/meldewy smell. Which only got worse when we turned the air/heat on. Also, the mattresses need updated. Ours was hard as a rock unfortunately. The breakfast was great and had a ton of options. The lady working that was the nicest also.
quiet, off the highway, easy fill up with flying J down the road
I flew for the first time solo and with my dog. Customer service was excellent and they were so kind in being patient with me trying to juggle a dog and my bags.
Good stay, got rest in a clean room.
Good Front Desk Staff. Helpful...could not get TV to go to Channels...they came within actually a minute of call. Friendly greeting people with sincerity.
After a long day of traveling it was nice to be in a safe, clean and quiet place before my drive home in the morning. The staff were incredibly nice and helpful. Would stay again for sure!
The power was out the entire time I was at the hotel. From about 9am to about check out. It wasn’t a staffing issue and the hotel was very nice, just inconvenient not having no lights or heat.
Super friendly and efficient staff, very clean, well-stocked and comfortable. Was very very happy with our short stay!
We were very happy with our stay. The breakfast was bar none. It was fantastic. Shirley was the in control•CleNing after each person, everything was displayed beautifully shemAde concsious efforts to fill everything nothing was left as empty. She did it all single handedly in the utmost efficiency possible. There was a very nice variety of food on hand. Excellent excellent indeed
They handled my flight check in and shuttle service.
Great stay! Thanks so much!!
The pool was dirty somewhat,unheated and lacking in chlorination.
Conveniently located closer to highway. Very clean and spacious rooms. Good customer service.
Spacious room Comfortable bed Free shuttle to airport
Unfortunately the pool was closed due to covid other wise we enjoyed our stay
Staff was friendly. Room was clean and comfortable.
The room was clean, quiet, close to gas and food
Hotel was close to the airport which was a must for our stay. Hotel was clean and neat. Breakfast was hot and fresh as well. Staff was super friendly.
Best Western Plus Springfield Airport Inn places you within a 10-minute drive of Dickerson Park Zoo and Ozark Empire Fairgrounds & Events Center. This 54-room hotel welcomes guests with 15 indoor pools and conveniences like free in-room WiFi and free self parking.
Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Renovated in 2016, Best Western Plus Springfield Airport Inn offers 15 indoor pools, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Although staff was amazing and check-in was easy, our room had a horrible water/meldewy smell. Which only got worse when we turned the air/heat on. Also, the mattresses need updated. Ours was hard as a rock unfortunately. The breakfast was great and had a ton of options. The lady working that was the nicest also.
quiet, off the highway, easy fill up with flying J down the road
Good afternoon. Thank you for the great review. Please let us know if we can assist you in the future as well.
I flew for the first time solo and with my dog. Customer service was excellent and they were so kind in being patient with me trying to juggle a dog and my bags.
Good morning Jessica. Thank you for the wonderful review. Here at Best Western it is very important to all of our staff that our guest have a great stay. We are so happy you came to stay with us.
Good stay, got rest in a clean room.
Good morning. Thank you for the wonderful review. We are always thrilled when our guest have a great stay. Please let us know if we can assist you in the future as well.
Good Front Desk Staff. Helpful...could not get TV to go to Channels...they came within actually a minute of call. Friendly greeting people with sincerity.
Thank you for the good review. Please let us know if we can assist you in the future as well.
After a long day of traveling it was nice to be in a safe, clean and quiet place before my drive home in the morning. The staff were incredibly nice and helpful. Would stay again for sure!
Thanks Josh! We look forward to seeing you again :)
The power was out the entire time I was at the hotel. From about 9am to about check out. It wasn’t a staffing issue and the hotel was very nice, just inconvenient not having no lights or heat.
I apologize for the inconvenience. I can say that that is not a common occurrence but understandably frustrating and inconvenient nonetheless. I hope you have a lovely day.
Super friendly and efficient staff, very clean, well-stocked and comfortable. Was very very happy with our short stay!
Thank you so much for the review! We are so glad you enjoyed your stay with us! I will be sure to pass along all of the kind words!
We were very happy with our stay. The breakfast was bar none. It was fantastic. Shirley was the in control•CleNing after each person, everything was displayed beautifully shemAde concsious efforts to fill everything nothing was left as empty. She did it all single handedly in the utmost efficiency possible. There was a very nice variety of food on hand. Excellent excellent indeed
Thank you so much for the review! We are so glad you enjoyed your stay! Come back and see us! :)
Thank you for taking the time to review our property here at Best Western Plus. We are so sorry for this inconvenience. Please always notify the desk so we can get you taken care of immediately. Our guest satisfaction is very important to us.