Skip to main content
Beginning of main content

Recent guest reviews

Although staff was amazing and check-in was easy, our room had a horrible water/meldewy smell. Which only got worse when we turned the air/heat on. Also, the mattresses need updated. Ours was hard as a rock unfortunately. The breakfast was great and had a ton of options. The lady working that was the nicest also.

quiet, off the highway, easy fill up with flying J down the road

I flew for the first time solo and with my dog. Customer service was excellent and they were so kind in being patient with me trying to juggle a dog and my bags.

Good stay, got rest in a clean room.

Good Front Desk Staff. Helpful...could not get TV to go to Channels...they came within actually a minute of call. Friendly greeting people with sincerity.

After a long day of traveling it was nice to be in a safe, clean and quiet place before my drive home in the morning. The staff were incredibly nice and helpful. Would stay again for sure!

The power was out the entire time I was at the hotel. From about 9am to about check out. It wasn’t a staffing issue and the hotel was very nice, just inconvenient not having no lights or heat.

Super friendly and efficient staff, very clean, well-stocked and comfortable. Was very very happy with our short stay!

We were very happy with our stay. The breakfast was bar none. It was fantastic. Shirley was the in control•CleNing after each person, everything was displayed beautifully shemAde concsious efforts to fill everything nothing was left as empty. She did it all single handedly in the utmost efficiency possible. There was a very nice variety of food on hand. Excellent excellent indeed

They handled my flight check in and shuttle service.

Great stay! Thanks so much!!

The pool was dirty somewhat,unheated and lacking in chlorination.

Conveniently located closer to highway. Very clean and spacious rooms. Good customer service.

Spacious room Comfortable bed Free shuttle to airport

Unfortunately the pool was closed due to covid other wise we enjoyed our stay

Staff was friendly. Room was clean and comfortable.

The room was clean, quiet, close to gas and food

Hotel was close to the airport which was a must for our stay. Hotel was clean and neat. Breakfast was hot and fresh as well. Staff was super friendly.

W Chestnut Expressway Springfield MO

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle
  • 15 indoor pools

Best Western Plus Springfield Airport Inn places you within a 10-minute drive of Dickerson Park Zoo and Ozark Empire Fairgrounds & Events Center. This 54-room hotel welcomes guests with 15 indoor pools and conveniences like free in-room WiFi and free self parking.


Rooms

Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Renovated in 2016, Best Western Plus Springfield Airport Inn offers 15 indoor pools, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Springfield Airport Inn

Everyone (15) Couples (4) Family (9)
4
Family with small children

Although staff was amazing and check-in was easy, our room had a horrible water/meldewy smell. Which only got worse when we turned the air/heat on. Also, the mattresses need updated. Ours was hard as a rock unfortunately. The breakfast was great and had a ton of options. The lady working that was the nicest also.

By on Nov 14, 2022

Review comment responded on Nov 14, 2022

Thank you for taking the time to review our property here at Best Western Plus. We are so sorry for this inconvenience. Please always notify the desk so we can get you taken care of immediately. Our guest satisfaction is very important to us.

5
Everyone

By on Sep 5, 2022

4
Everyone

quiet, off the highway, easy fill up with flying J down the road

By on Jun 16, 2022

Review comment responded on Jun 16, 2022

Good afternoon. Thank you for the great review. Please let us know if we can assist you in the future as well.

5
Everyone

I flew for the first time solo and with my dog. Customer service was excellent and they were so kind in being patient with me trying to juggle a dog and my bags.

By on Apr 25, 2022

Review comment responded on Apr 25, 2022

Good morning Jessica. Thank you for the wonderful review. Here at Best Western it is very important to all of our staff that our guest have a great stay. We are so happy you came to stay with us.

5
Everyone

Good stay, got rest in a clean room.

By , from FORT WAYNE on Mar 27, 2022

Review comment responded on Mar 30, 2022

Good morning. Thank you for the wonderful review. We are always thrilled when our guest have a great stay. Please let us know if we can assist you in the future as well.

4
Family Business Business

Good Front Desk Staff. Helpful...could not get TV to go to Channels...they came within actually a minute of call. Friendly greeting people with sincerity.

By on Dec 28, 2021

Review comment responded on Dec 28, 2021

Thank you for the good review. Please let us know if we can assist you in the future as well.

5
Everyone

After a long day of traveling it was nice to be in a safe, clean and quiet place before my drive home in the morning. The staff were incredibly nice and helpful. Would stay again for sure!

By , from Theodosia on Nov 17, 2021

Review comment responded on Nov 17, 2021

Thanks Josh! We look forward to seeing you again :)

2
Friends

The power was out the entire time I was at the hotel. From about 9am to about check out. It wasn’t a staffing issue and the hotel was very nice, just inconvenient not having no lights or heat.

By on Oct 26, 2021

Review comment responded on Oct 26, 2021

I apologize for the inconvenience. I can say that that is not a common occurrence but understandably frustrating and inconvenient nonetheless. I hope you have a lovely day.

5
Partner Couples

Super friendly and efficient staff, very clean, well-stocked and comfortable. Was very very happy with our short stay!

By on Oct 19, 2021

Review comment responded on Oct 19, 2021

Thank you so much for the review! We are so glad you enjoyed your stay with us! I will be sure to pass along all of the kind words!

5
Everyone

We were very happy with our stay. The breakfast was bar none. It was fantastic. Shirley was the in control•CleNing after each person, everything was displayed beautifully shemAde concsious efforts to fill everything nothing was left as empty. She did it all single handedly in the utmost efficiency possible. There was a very nice variety of food on hand. Excellent excellent indeed

By on Aug 22, 2021

Review comment responded on Aug 22, 2021

Thank you so much for the review! We are so glad you enjoyed your stay! Come back and see us! :)

Best Western Plus Springfield Airport Inn

4445 W Chestnut Expressway, Springfield, MO 65802
url importing http://www.orbitz.com/Springfield-Hotels-Best-Western-Plus-Springfield-Airport-Inn.h1108125-p2.Hotel-Reviews
There was an error importing /Springfield-Hotels-Best-Western-Plus-Springfield-Airport-Inn.h1108125-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Springfield-Hotels-Best-Western-Plus-Springfield-Airport-Inn.h1108125-p2.Hotel-Reviews

Frequently asked questions