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Best Western Plus Coach House

2.5 out of 5.0

Recent guest reviews

We stop here frequently and enjoy the peace and quiet. The beds are super comfortable and it is a good place to relax after traveling all day!

Very nice hotel, clean, friendly staff and a great breakfast all for a low price!

Clean and good location, the staff was very nice and helpful. The price is very affordable

The hotel is not pet friendly as stated. The staff is beyond rude and unaccomodating and I honestly think there is an majorissue of drug use within the staff. The receptionist seemed to be high when I was talking to her.

good people who want to make your visit worthwhile.

would have been much better if the doors would open and close easily

During our four night stay we encountered problems with housekeeping and lack of follow through with management. On our first morning I was working in room when housekeeping knocked. I asked if they could return at 1:00 and they agreed. Upon return to our room that night the room hadn't been cleaned. On the second morning, we removed the DND sign from the door by 9:30 AM and my boyfriend complained to front desk about the room not being cleaned the day before even though we'd been told it would. The desk clerk was sincerely apologetic, noted the complaint in the log, said she'd personally make sure the room was cleaned and would have manager call us. Upon return to the room that night it had not been cleaned, nor had manager called. My boyfriend and I told the clerk at the desk that night about it. He couldn't have been nicer and entered our complaint in the hotel log and told us the manger would personally call us to follow through. Morning Three: We left at 8:45, stopping at front desk to see if manager was there so we could speak with him. The clerk told us, "he's normally here by now but he's running late." She left a note for him to call us and assured us our room would be cleaned. Upon return that night the room had been cleaned but the manager had not called. That night my boyfriend and I went to desk to complain about management's lack of action. Again, sincere apologies, nothing he could do but leave a note for manager to call us. Of course, no call.

We had a wonderful experience with this hotel. The staff was very welcoming and helpful. This is the hotel that we will be staying at from now on when we go to Springfield. It was amazing

Clean, quiet and friendly staff. Close to shopping and near a variety of eating establishments. Gas stations close as well

Free faxing, copying and printing 24/7 at the front desk; Free washer & dryer- don't have to search for quarters; Free grab & go breakfast when we had to leave before breakfast service; free bottled water too late at night; front desk staff knows where we can go if we get hungry at 1am, fitness room right next to the laundry room, big bathroom - came with regular shower stall & handicap accessible stall, 2 closets,

General best western is common new looking. But hotel which i stay was old looking. it s close to me destination in spring field.

Everything thing went great. The room was clean and comfortable. Breakfast in the morning was good and quick. Check in and out was smooth and timely.

Fleas in room. Maintenance sprayed and cleaned, then we had to smell it all night. Changed rooms next day cause fleas still there, maids lazy, did not clean room or change linens without call to office.

Our stay was very pleasant. Everyone was helpful and friendly. Will stay there again if we need to be in the Springfield area.

Room was clean and had everything I needed. The bathroom fan was clackety when first turned on, but otherwise, it was well maintained and a very good value.

We were very pleased with this business. The most important thing was that it was very clean! Great location made it easy to go where we wanted to go and get back. The employees were very helpful and courteous. We had a very enjoyable stay!

I needed a place that was not only close to the airport but also close to where I needed to pick up my next delivery. This was in the middle of both places, so that is why I choose this hotel. To say the least the room was comfortable and clean . The breakfast was a good way to start the day and with a ;newspaper to read felt more like home, I will definitely use this hotel again and will tell my friends about it to Thanks so much

My Husband and I drove from WI.we were able to stay here with our Marine daughter for a long weekend from Fort Leonard Wood. Everything was Excellant. from location to how clean to staff, comfort & breakfast all were just Outstanding! I would recommend this hotel!!!!!

Even though this is an older hotel, it is very clean and well maintained. Check-in was fast and the clerk was very friendly. Breakfast was well presented, had lots of variety and was very good. Would definitely stay here again.

2535 N Glenstone Ave Springfield MO

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Plus Coach House places you within 2 miles (3 km) of Evangel University and Pythian Castle. This 126-room hotel welcomes guests with 2 outdoor pools and conveniences like a 24-hour fitness center and free in-room WiFi. Near the airport, the hotel is also close to Dickerson Park Zoo and Drury University.


Dining

Free full breakfast is served each morning from 6 AM to 10 AM. Enjoy a leisurely bite to eat at Ziggies, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café.


Rooms

All 126 individually furnished rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests staying at Best Western Plus Coach House enjoy access to 2 outdoor pools, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking, Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Plus Coach House

Everyone (10) Business (10) Couples (12) Family (14) Friends (1) Other (3)
5

great place for a good night's sleep

Everyone

We stop here frequently and enjoy the peace and quiet. The beds are super comfortable and it is a good place to relax after traveling all day!

By on Jul 15, 2017

5
Everyone

Very nice hotel, clean, friendly staff and a great breakfast all for a low price!

By on Feb 12, 2017

5
Everyone

Clean and good location, the staff was very nice and helpful. The price is very affordable

By on Nov 27, 2016

1

not pet friendly

Everyone

The hotel is not pet friendly as stated. The staff is beyond rude and unaccomodating and I honestly think there is an majorissue of drug use within the staff. The receptionist seemed to be high when I was talking to her.

By on Nov 27, 2016

3

do not book a reservation when a dog show is near!

Everyone

By , from Ohio on Nov 14, 2016

4

nice comfortable people

Everyone

good people who want to make your visit worthwhile.

By , from Arlington, Texas on Aug 30, 2016

4

nice place close to the fair grounds

Everyone

would have been much better if the doors would open and close easily

By on Aug 20, 2016

2

customer service is weak at bw coach house

Everyone

During our four night stay we encountered problems with housekeeping and lack of follow through with management. On our first morning I was working in room when housekeeping knocked. I asked if they could return at 1:00 and they agreed. Upon return to our room that night the room hadn't been cleaned. On the second morning, we removed the DND sign from the door by 9:30 AM and my boyfriend complained to front desk about the room not being cleaned the day before even though we'd been told it would. The desk clerk was sincerely apologetic, noted the complaint in the log, said she'd personally make sure the room was cleaned and would have manager call us. Upon return to the room that night it had not been cleaned, nor had manager called. My boyfriend and I told the clerk at the desk that night about it. He couldn't have been nicer and entered our complaint in the hotel log and told us the manger would personally call us to follow through. Morning Three: We left at 8:45, stopping at front desk to see if manager was there so we could speak with him. The clerk told us, "he's normally here by now but he's running late." She left a note for him to call us and assured us our room would be cleaned. Upon return that night the room had been cleaned but the manager had not called. That night my boyfriend and I went to desk to complain about management's lack of action. Again, sincere apologies, nothing he could do but leave a note for manager to call us. Of course, no call.

By , from NYC on Aug 19, 2016

5
Everyone

We had a wonderful experience with this hotel. The staff was very welcoming and helpful. This is the hotel that we will be staying at from now on when we go to Springfield. It was amazing

By , from Chaffee MO on Aug 19, 2016

5

great location to see many things in the area

Everyone

Clean, quiet and friendly staff. Close to shopping and near a variety of eating establishments. Gas stations close as well

By , from Tulsa,OK on Jul 3, 2016