I've never stayed at courtyard Marriott Illinois Springfield but I've been charged four times now over four different stays and I'm demanding my money back.
The staff was very friendly and eager to help. The only issue we had was the cleanliness of the tub. It looked as if it were sprayed but not cleaned causing a film to be left behind.
Modern well appointed hotel. Friendly staff and prompt service
The hotel was very nice, loved the pet friendly vibe, fitness area and downstairs lounge. I was only a little disappointed to find the pool/hot tub were very different than the pictures shown.
The room was clean and attractive. I looked the colors and decor very well: fresh, clean, modern but not stark. I'm so glad the color palate was not black and gray. The textures and fabrics were very nice, and the room was spacious.
Very comfortable beds, nice location, easy access to airport, very friendly staff.
The room rate was too high and I was overcharged; had to get an adjustment, but it should not have happened.
This property was excellent. The rooms and property were clean. The staff was friendly, and the amenities the hotel offered seemed nice, although we didn't use anything but the breakfast. We really enjoyed the smart TV in the room. Being able to access our TV accounts was an unexpected Bonus. The only issue we had was that one of the housekeeping staff knocked on and opened our door at 9:15 am when checkout wasn't until noon. If it wasn't for that incident the stay would have been perfect. When addressed at the front desk we got an apology and assurance that it would be addressed.
Most comfortable bed ever. Great TV in room. Nice layout.
The lighting in the bathroom was terrible. It was hard to prepare for my work meetings. Could not see clearly. Also, the electrical outlets will not hold the plugs. This is a consistent problem in all the Marriotts I have been to. The beds are comfortable and that is a plus. This hotel was very clean, another plus. This hotel is very remote to Springfield but very close to the airport. It is in a very depressed area and not appealing or close to much. Not a good choice if you want to know more about Springfield or be near what is appealing.
The location being near the airport was wonderful.
had a great stay. staff was top notch at every opportunity. Wilson at front desk went out of his way to help with an IT issue. food service prep and presentation was excellent and the lady who was in charge of food service on Friday PM and Saturday PM was outstanding. Really understood and cared about customer service. this person has a bright future in hospitality and food service.
The place isn't clean and charge $20 for parking per night and miscellaneous.The breakfast isn't taste good.
Decent exercise room. At the time, the restaurant next door was out of business, so had to travel a little for meals. Ok bistro on site.
This was a one night stay. It was great for our family. Very well located.
Stayed here for a wedding for 2 nights. Very relaxing.
Decent place. No complaints. Friendly staff. Food in the lobby, and tv too.
staff was friendly, hotel was super clean and comfy
Courtyard by Marriott Springfield Airport places you within a 15-minute drive of popular attractions such as Wonders of Wildlife Museum & Aquarium and Bass Pro Shops Outdoor World. This 142-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
The 142 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also standard.
At Courtyard by Marriott Springfield Airport, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.
I've never stayed at courtyard Marriott Illinois Springfield but I've been charged four times now over four different stays and I'm demanding my money back.
The staff was very friendly and eager to help. The only issue we had was the cleanliness of the tub. It looked as if it were sprayed but not cleaned causing a film to be left behind.
Thank you for staying with us. We do appreciate your feedback. I ensure my housekeeping department is aware of the issue.
Modern well appointed hotel. Friendly staff and prompt service
Thank you for staying with us. We appreciate your feedback!
The hotel was very nice, loved the pet friendly vibe, fitness area and downstairs lounge. I was only a little disappointed to find the pool/hot tub were very different than the pictures shown.
Thank you for staying with us. We appreciate your feedback. I am sorry that you are disappointed in our pool area. I will make sure this feedback will be shared so we can update the picture online. Once again, thank you for staying with us.
The room was clean and attractive. I looked the colors and decor very well: fresh, clean, modern but not stark. I'm so glad the color palate was not black and gray. The textures and fabrics were very nice, and the room was spacious.
Thank you for staying with us. We appreciate your feedback. I am glad you enjoy your stay.
Thank you for staying with us.
Thank you for staying with us. We appreciate your rating.
Very comfortable beds, nice location, easy access to airport, very friendly staff.
Thank you for your feedback and staying with us!
The room rate was too high and I was overcharged; had to get an adjustment, but it should not have happened.
Thank you for staying with us. I have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent guest issue from occurring in the future. I appreciate your feedback.
This property was excellent. The rooms and property were clean. The staff was friendly, and the amenities the hotel offered seemed nice, although we didn't use anything but the breakfast. We really enjoyed the smart TV in the room. Being able to access our TV accounts was an unexpected Bonus. The only issue we had was that one of the housekeeping staff knocked on and opened our door at 9:15 am when checkout wasn't until noon. If it wasn't for that incident the stay would have been perfect. When addressed at the front desk we got an apology and assurance that it would be addressed.
Thank you for staying with us. Rest assured your feedback will be shared to the team and other department as well.
Hello, I do believe you got the wrong hotel. This is the Courtyard Missouri.