Excellent service by the staff. Prompt airport shuttle at 0400 for a 0530 flight out of SGF.
Nice hotel. Staff friendly and helpful. Convenient to SGF. Thank you!
Great breakfast options for our family.
Took way too long to check in. I didn’t have my confirmation numbat and they would not use either my name, phone number or credit card info. Ridiculously complicated
I'd like to be able to post a picture of the tub here. I genuinely wished I had brought flip flops to wear in the shower. I forgot to pick up my own hair out of the drain. I know this because after the maid came, it was still there. The ceilings are stained. The curtain had a 2" hole. This hotel is in desperate need of a makeover. There is no continental breakfast. There isn't even free coffee downstairs. The only option is a wannabe starbucks where you have to overpay and wait in line in the morning. The hotel desk staff is great. Without them, this place would be closed, in my opinion.
Check in took about 30 minutes of waiting in line. We picked this property for the pool and it was out of service.
Very friendly.
The staff was amazing, Andrea , at the front desk, was so kind and helpful.
I've never stayed at courtyard Marriott Illinois Springfield but I've been charged four times now over four different stays and I'm demanding my money back.
The staff was very friendly and eager to help. The only issue we had was the cleanliness of the tub. It looked as if it were sprayed but not cleaned causing a film to be left behind.
Modern well appointed hotel. Friendly staff and prompt service
The hotel was very nice, loved the pet friendly vibe, fitness area and downstairs lounge. I was only a little disappointed to find the pool/hot tub were very different than the pictures shown.
The room was clean and attractive. I looked the colors and decor very well: fresh, clean, modern but not stark. I'm so glad the color palate was not black and gray. The textures and fabrics were very nice, and the room was spacious.
Located 3 mi (4.8 km) from Dickerson Park Zoo, Courtyard by Marriott Springfield Airport is within a 5-minute drive of Ozark Empire Fairgrounds & Events Center. This 142-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At Courtyard by Marriott Springfield Airport, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Dear James, I apologize for any inconvenience caused during your stay. Thank you for your review and we hope to provide you with a better experience in the future. Sincerely, Donovan Fandrick, GM
Excellent service by the staff. Prompt airport shuttle at 0400 for a 0530 flight out of SGF.
Dear Danny,It's great to hear from you; we are thrilled to hear that you enjoyed your stay! Thank you for acknowledging the exceptional service you received; I will be certain to share your compliments. We can’t wait to welcome you again.Best,Donovan FandrickGeneral Manager
Nice hotel. Staff friendly and helpful. Convenient to SGF. Thank you!
Dear Thomas,Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our Courtyard by Marriott. Thank you for sharing this kind review, and please come back to see us anytime we can be of service.Best,Donovan FandrickGeneral Manager
Dear Megan,We aim to impress, so I sincerely regret that you did not enjoy your stay. I value your feedback and we hope to better serve you in the future. Thank you for staying with us.Sincerely,Donovan FandrickGeneral Manager
Great breakfast options for our family.
Dear David,Thank you for being our guest and for your time reviewing our hotel. We understand and appreciate how a delightful and delicious breakfast can make for a great start to the day; we are thrilled you enjoyed our offerings. It was a pleasure to host you; please visit us again soon.Best,Donovan FandrickGeneral Manager
Took way too long to check in. I didn’t have my confirmation numbat and they would not use either my name, phone number or credit card info. Ridiculously complicated
Dear Tara,Thank you for taking the time to review our hotel. We believe an efficient check-in process sets the tone for the stay, so I sincerely regret that we did not deliver a more favorable experience. We value you as our guest and hope to have another opportunity to provide you with a stay that is flawless from start to finish. Sincerely,Donovan FandrickGeneral Manager
On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Courtyard by Marriott.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
I'd like to be able to post a picture of the tub here. I genuinely wished I had brought flip flops to wear in the shower. I forgot to pick up my own hair out of the drain. I know this because after the maid came, it was still there. The ceilings are stained. The curtain had a 2" hole. This hotel is in desperate need of a makeover. There is no continental breakfast. There isn't even free coffee downstairs. The only option is a wannabe starbucks where you have to overpay and wait in line in the morning. The hotel desk staff is great. Without them, this place would be closed, in my opinion.
Dear Kelly,I'm so sorry for your poor experience at our hotel and we are very sorry we did not meet your expectations. I regret that your accommodations were not met with our excellence in service and for your disappointment with our breakfast offerings. The Courtyard brand has been designed to offer an a la carte breakfast in a bistro-style concept in order to provide a wider range of options and healthier selections. This means made-to-order Starbucks and an array of ready-to-go items as well as your traditional hot breakfast, French- toast, and eggs in any style. I appreciate your feedback; it allows us to impact future guest experiences. We hope to welcome you again.Sincerely,Josh WilsonGeneral Manager
Check in took about 30 minutes of waiting in line. We picked this property for the pool and it was out of service.
Dear Lacee,Thank you for taking the time to review our hotel. We believe an efficient check-in process sets the tone for the stay, so I sincerely regret that we did not deliver a more favorable experience. Additionally, I apologize the timing of our pool maintenance interrupted the comfort of your stay. We value you as our guest and hope to have another opportunity to provide you with a stay that is remarkable in every way.Sincerely,Tara HeadleyGeneral Manager
Dear Stephen, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Donovan Fandrick GM