I cannot express how awful and overpriced this hotel / extended stay was - smelly, no dishes or silver wear, small bed and wrong room as what I booked, mixed up reservation... I could go on.
Got spider bits, police on property every night I was there, no breakfast or coffee
It was peacefull, not to bad for location. Quick check in
Bathroom was not very clean walls could use wipe down along as the inside big the drawers and pictures above bed needed to be cleaned but my wife was board so she being a housekeeper for many years wiped down walls doors and and above doors above the shower and picture and other them that a very nice stay my wife said retrain your housekeeping stsff
Online price is good, no cleaning It is enough for the hotel
Great Hotel, Amazing Breakfast and Friendly Staff...
Located 2.9 mi (4.7 km) from Lester E. Cox Medical Center South, WoodSpring Suites Springfield is within a 5-minute drive of Wheeler Heart and Vascular Center. The 121 rooms at this hotel include kitchens, sitting areas, and refrigerators.
The 121 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect WiFi and 32-inch flat-screen TVs with digital channels. Other standard amenities include phones and desks. Limited housekeeping is available.
WoodSpring Suites Springfield features WiFi in public areas, express check-out, and laundry facilities. You can put free parking to good use if you drive. This hotel also has a vending machine.
I cannot express how awful and overpriced this hotel / extended stay was - smelly, no dishes or silver wear, small bed and wrong room as what I booked, mixed up reservation... I could go on.
Got spider bits, police on property every night I was there, no breakfast or coffee
Thank you for taking the time to review your stay. Seeing feedback like this is incredibly difficult and not the exceptional experience that we intend for any of our guest's to have. We apologize for the issues with the pests and disruptive noises - along with our unique amenity offerings. We allow all our guests to customize their experience and only pay for the items that they wish to use like cookware, for a small additional fee. This helps keep our rates super low and affordable. We also strive to provide a high level of customer service and cleanliness and will make sure that we are addressing these issues with the pest control provider and housekeeping team to ensure that we prevent these issues in the future. Again, thank you so much for letting us know how we are coming across
It was peacefull, not to bad for location. Quick check in
Thank you for the great review of our hotel. We are so glad to hear you enjoyed a quiet stay with us and found our location convenient during your visit. Thank you for choosing WoodSpring Suites Springfield.
Bathroom was not very clean walls could use wipe down along as the inside big the drawers and pictures above bed needed to be cleaned but my wife was board so she being a housekeeper for many years wiped down walls doors and and above doors above the shower and picture and other them that a very nice stay my wife said retrain your housekeeping stsff
I'm sorry your room was not as clean as it should have been but I'm happy to see that you enjoyed the rest of your stay.
Online price is good, no cleaning It is enough for the hotel
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.
Great Hotel, Amazing Breakfast and Friendly Staff...
The Value Place team wants to thank you for choosing our hotels to meet your extended stay needs. We hope to see you in the future.
Thank you for your feedback, Allen. Please accept our sincerest apologies for the issues that you experienced with the rates, unpleasant odors, reservation issues and amenity offerings. We are known for our super clean rooms and attention to detail, so we are so very sorry that you were left with such a negative impression of our hotel. We can assure you that these issues will be addressed with our team at the property for immediate action and resolve. Thank you for letting us know how we are coming across and we wish you all the best in your future travels, Allen.