Very good breakfast. Hallway carpet a bit run down. Woke up in middle of the night to evacuate due to fire alarm
The hotel it self looks dirty there was garbage all over the floor outside when we walked in. At check in they have us the wrong room. Only one bed for 3 guest, after fixing that issue when arriving to my room our toiletries hand not been changed out.
We had the family suite and it was great. Fit our family of 5. Room was clean and the beds were comfortable.The staff was very nice.
Very clean, excellent customer service! The breakfast was wonderful! The beds were so comfortable, I had a well night’s rest.
We checked in at about 11:30 PM everything went smoothly. They received us with cookies for the kids after a long road trip. Thanks
This by far was the best place we have stayed in Spokane. They were so friendly and accommodating. Front seat was very welcoming, our room was very clean, and the pool was warm!!! When we came back to the hotel at night they had warm cookies and cold milk to go with it. My kids were in heaven! What really made us want to come back again was how great the breakfast staff was. Always asking if everything was ok, making sure the food was hot and fresh. They even came out with snacks for our kids to take for later. We had a group of 7 and there were no tables that would fit us all together, so they opened the conference room for us so we could enjoy our breakfast as a family. Truly the meaning of above and beyond! We will only ever stay here when we come to Spokane!
Friendly staff and the breakfast was good, the location was nice to other places
Was out of town for work, is only 15 minutes from the airport and only a few blocks from the freeway, gas stations and many shopping facilities. The employees are very friendly and professional. Good place to stay if you are on the go.
Staff was friendly except for cleaning staff which completely forgot to clean our room one day. Even after we asked about cleaning time .
Monique is a gem and busboy who works with her. Not guys at night or shuttle which took two hours to pick me up. No restaurant like stated on web page. I stayed because you had a restaurant.
Was clean and overall a good stay. I would recommend and intend to stay there again when in the area.
It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great. It was great.
I always know I can count on a clean and comfortable room at Holiday Inn. Stayed here for a wedding as one of the hotels recommended by the bride - another guest stayed at a different hotel that was cheaper and regretted the decision. Good value for the price.
Staff was pleasant and helpful. Rooms very good shape. Did not get chance to try breakfast.
My daughter and I were in town with a dart team. Most of them stayed across the street from the tournament. We stayed at Holiday Inn Express because their "rating" was so much better. The front desk people were so great! And my dart team friends were jealous when they heard we had complimentary cookies and milk before bed, then a great free breakfast out on the patio the next day! Made our trip really nice. Will stay here again for sure!
Nothing short of exceeding expectations - breakfast, coffee, location, friendliness, cleanliness, pool, exercise room, staff efficiency, politeness, professional, and the list goes on.
The Holiday Inn Express had a comfortable bed and pillows. They needed a bigger sign off the exit, you could barely see it. We got upgraded to a Suite because they had overbooked but it was nothing spectacular. It was pretty much like most hotels.
Located within 2 miles (3 km) of Splash Down Waterpark, Holiday Inn Express Spokane-Valley, an IHG Hotel places you within a few miles (5 km) of MultiCare Valley Hospital. This 103-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
Guests can expect free WiFi and 42-inch TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Guests staying at Holiday Inn Express Spokane-Valley, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
Very good breakfast. Hallway carpet a bit run down. Woke up in middle of the night to evacuate due to fire alarm
The hotel it self looks dirty there was garbage all over the floor outside when we walked in. At check in they have us the wrong room. Only one bed for 3 guest, after fixing that issue when arriving to my room our toiletries hand not been changed out.
Jacqueline, Thank you for taking the time to reach out regarding your recent stay with us. We would like to start by apologizing for the poor experience you had during your stay, that is not our standard. After looking into your booking, the reservation registered in our system as a standard room for 2 adults, which is why the first room assigned only had one bed. I can understand how frustrating that must be, but I am glad our team was able to find a larger room to better accommodate you and your guests. We hope you will give us the opportunity to show you this negative experience was an exception. Kind Regards
We had the family suite and it was great. Fit our family of 5. Room was clean and the beds were comfortable.The staff was very nice.
Thank you very much for your feedback about your recent stay with us here at the Holiday Inn Express Spokane Valley. We are happy to hear you enjoyed our clean and comfortable family parlor suite. We take great pride in the service we provide to our guests and glad to hear we did it right. We look forward to seeing you the next time you come to Spokane Valley.
Very clean, excellent customer service! The breakfast was wonderful! The beds were so comfortable, I had a well night’s rest.
Thank you very much for your kind feedback about your stay with us here at the Holiday Inn Express Spokane Valley. We take great pride in the service we provide to our guests and glad to hear we did it right with your stay.
We checked in at about 11:30 PM everything went smoothly. They received us with cookies for the kids after a long road trip. Thanks
Thank you for loving our hotel - and the fresh-baked cookies! We hope you had a great road trip and we look forward to seeing you here again soon.
This by far was the best place we have stayed in Spokane. They were so friendly and accommodating. Front seat was very welcoming, our room was very clean, and the pool was warm!!! When we came back to the hotel at night they had warm cookies and cold milk to go with it. My kids were in heaven! What really made us want to come back again was how great the breakfast staff was. Always asking if everything was ok, making sure the food was hot and fresh. They even came out with snacks for our kids to take for later. We had a group of 7 and there were no tables that would fit us all together, so they opened the conference room for us so we could enjoy our breakfast as a family. Truly the meaning of above and beyond! We will only ever stay here when we come to Spokane!
Thank you for bringing your family to stay with us in the Spokane Valley! We take a lot of pride in our service with a mission to 'Impress Guests' and our breakfast team show this every day. We look forward to seeing your group here again soon.
Friendly staff and the breakfast was good, the location was nice to other places
Dear Monika, Thank you for taking the time to complete our survey. We are excited that you enjoyed your stay here at the Holiday Inn Express Spokane Valley despite the fire alarm in the middle of the night. We will be undergoing a renovation in the near future which will repair the cosmetics of the hotel. We look forward to seeing you in the near future for your accommodation needs.