The Night Desk person, Robert was the best. We arrived after work on a Friday night appx 1145 pm and he was bright, friendly and cheery! On our return Saturday night after a day at the Toy Show and shops in Spokane and Idaho there he was again with helpful information and that same friendly bright attitude. The Staff in The Max was all friendly and efficient and the included breakfast was well rounded, filling and plenty of it!
All was excellent. Front desk personel very helpful.
This was a nice hotel very quiet. Check in was a nightmare. Got there at 12:30pm hoping to check in early. They said rooms wouldn't be ready until regular check in time 3 pm , so no big deal we went to park and lunch came back at 3 they said room still wasn't ready and gave us key to pool and said they would come get us in few minutes, 45 min later nobody showed. So we called front desk again they said they would go talk to house keeping and come to pool to let us know what she found out. 45 min later nobody showed up. Called front desk again was immediately put on hold waited for 15 min on hold then just went to front desk. At this point it was around 5 pm. With each contact the front desk became less and less friendly. When we got to desk she said your room is ready we have been waiting for you as if it was our fault. Got in our room about 5:30 pm.
An older hotel but maintained very nicely. Large rooms, plenty of BIG bathtowels. just need to update usb connections in room
Affordable
Clean, comfortable & convenient! That’s all we needed.
Very friendly staff and clean room. The restaurant is amazing
Always enjoy staying here even if its just for a get away and I loved the continental breakfast as well
The hotel room was very clean. It is very close to the freeway and many other stores that are around.
Rooms are nice and clean, quiet. Front desk helpful. Price was fair
Nice restaurant and beautiful court yard We bought court yard view but ended up in the rear of the hotel. Elevators are very small.
Located within a mile (2 km) of Spokane Valley Mall, Mirabeau Park Hotel & Convention Center is within 3 miles (5 km) of MultiCare Valley Hospital. This 236-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.
Free cooked-to-order breakfast is served each morning from 6:00 AM to 11:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.
The 236 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Free weekday newspapers, free local calls, and safes are also standard.
Guests staying at Mirabeau Park Hotel & Convention Center enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 50.00 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
The Night Desk person, Robert was the best. We arrived after work on a Friday night appx 1145 pm and he was bright, friendly and cheery! On our return Saturday night after a day at the Toy Show and shops in Spokane and Idaho there he was again with helpful information and that same friendly bright attitude. The Staff in The Max was all friendly and efficient and the included breakfast was well rounded, filling and plenty of it!
All was excellent. Front desk personel very helpful.
Thank you for your review, Art. We appreciate your feedback about our front desk staff and hope you will stay with us again!
This was a nice hotel very quiet. Check in was a nightmare. Got there at 12:30pm hoping to check in early. They said rooms wouldn't be ready until regular check in time 3 pm , so no big deal we went to park and lunch came back at 3 they said room still wasn't ready and gave us key to pool and said they would come get us in few minutes, 45 min later nobody showed. So we called front desk again they said they would go talk to house keeping and come to pool to let us know what she found out. 45 min later nobody showed up. Called front desk again was immediately put on hold waited for 15 min on hold then just went to front desk. At this point it was around 5 pm. With each contact the front desk became less and less friendly. When we got to desk she said your room is ready we have been waiting for you as if it was our fault. Got in our room about 5:30 pm.
Thank you for your feedback. Please accept our sincere apologies for your unpleasant experience at check-in during these challenging times. Your review has been shared with our team in an effort to avoid a repeat of your situation. Please feel free reach out to me privately to further discuss how we can make amends for your recent visit.
An older hotel but maintained very nicely. Large rooms, plenty of BIG bathtowels. just need to update usb connections in room
Thank you for your review. We appreciate your feedback about our rooms and bath towels. We hope you will stay with us again!
Affordable
Thank you for your review. We appreciate your feedback and hope you will stay with us again!
Thank you for your feedback. Please accept our sincere apologies for your unpleasant experience. Please reach out to me privately to further discuss what went wrong and how we can make amends for your recent visit.
Clean, comfortable & convenient! That’s all we needed.
Thank you for your review. We appreciate your feedback about our rooms and convenience. We hope you will stay with us again!
Thank you for your review, Frank. We appreciate your feedback about the customer service you received from the Front Desk and MAX staff members. We're glad you enjoyed your breakfast, as well. We hope you will stay and dine with us again!