Ramada by Wyndham Spokane Valley

Comfortable and clean relaxing good programs on TV

it was nice, I would refer a friend and stay again.

Room was a reasonable size and clean, but "tired-looking". Toilet kept coming on and off all night. and had stains on the inside. Wash basin faucet not working correctly, making it difficult to turn on and off. Breakfast was mostly breads and pastries -- not something we eat. They were out of yogurt until the next day. I ended up having a hard boiled egg and coffee -- my wife had only the coffee.

The man working when we checked in was great. He was very friendly and chatty. It’s sad to say that our interaction with him was the only positive experience we had at this hotel. Our room was nothing like what is pictured on the hotels website. It was more like a nasty dirty run down two bedroom apartment. I found a dirty towel in one of the bedroom closets, the lock on the bathroom got stuck anytime anyone used it, the kitchen had a sour smell in it, and if you walked around without shoes on your socks turned black with how dirty the floor was. I seriously question if housekeeping actually gave us clean sheets and towels. Nothing that should be white was white. In the morning before we left we stopped in the lobby to check out the free breakfast. There weren’t any plates or bowls and finding an employee to ask for help was a challenge. When an employee was found she mumbled and walked away as if requesting plates and bowls was ridiculous. Needless to say we won’t be staying at any Ramada locations after this stay. One good employee doesn’t make up for the false advertising, dirtiness and other rude employee.

We found a sock under the sink and a beer in the freezer. The room was obviously not cleaned. There was no chair for the desk along with no writing pen anywhere. The carpet seemed like it was from the 80's. The alarm clock was broken. The remote wouldnt turn the tv on or off just change channels and volume (not that big of a deal but compound everything). I usually dont write reviews but this room was very disappointing for the price. About the only thing i can say positive about it was that the water pressure was great. Will definitely never be staying there again.

People hanging out in back vacant parking lot. Some sleeping in cars.

Broken security lock, broken desk chair, room was not checked for garbage, need of towels, bed not made after my first night and before my second night. TV remote was not operational to tUrn on and off, it did change channels and volume. Evening clerk Sarah, said they do not service rooms until you have stayed 3 nights. She did come up to my room and emptied the garbage and offered more towels if needed. Front desk manager, Jamie, when I checked out said they don’t change the sheets till 3 days but room should have been serviced.

Booked reservation because you had a hot tub. Very disappointed that there was not one. Really wanted to relax after a long trip!

.......when renovations are complete, the Ramada will be a promising positive future for any whom wish a good and accommodating area with a warm, comfortable and safe place to stay while in travel. Thank-you's () ; - )

Our experience was not what you expect from a Ramada. This place was apparently just remodeled. Looks like last time that happned was when Nixon was in office. Took several times for the front desk to get our keys programed to open door. When you see Ramada you think

Check-in representative provided minimal customer service even though she was serving only myself. Uncomfortable because the lobby was completely torn up with a renovation. She did nothing to make amends for the unexpected state of the hotel. Next staff were friendly. Room was average. However the real kicker was the fire alarm which went off numerous times from 3am onwards. Over all: not a good stay.

Stayed a week in this facility. Our needs were modest; wanted clean, quiet place to shower, sleep, and organize equipment each day for competition. The internet pictures of the facility were more flattering than reality. Housekeeping was minimally acceptable; we ran out of shampoo/soap, beds were not made up. Noises from doors closing in the halls and other rooms disturbing to light sleepers. Would not be my first choice to stay next visit to Spokane Valley.

Easy access from the freeway Great service and clean.