The Reef Playacar Beach Resort & Spa

3.5 star property
On private beach with outdoor pool, near Playacar Golf Club

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Property video
Garden
Private beach, white sand, sun loungers, beach umbrellas
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar

Explore the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪3 min walk‬
  • Playacar Beach
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(142 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

Room Superior with Garden View

  • Sleeps 2
  • 1 King Bed

Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

Room Premium with Garden View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, The Reef Playacar Beach Resort & Spa is within a mile (2 km) of other popular sights such as Playa del Carmen Main Beach. This 198-room, 3.5-star resort welcomes business and leisure travelers with a private beach, a marina, and a full-service spa.

What's nearby

  • Playacar Golf Club - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Wyndham Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

On private beach with outdoor pool, near Playacar Golf Club
The Reef Playacar Beach Resort & Spa features a private beach, a marina, and a full-service spa. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach resort include an outdoor pool, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and ceiling fans are other standard amenities. Housekeeping is available on request.
A private beach, a marina, and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 18 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.03 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Can I book all-inclusive rates at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa has all inclusive rates that come with all meals and many onsite activities included. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on Jul 14, 2025 start from $99.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to see close to The Reef Playacar Beach Resort & Spa?

This resort is situated in Playacar within a short 5-minute walk of Playacar Beach and also 19 minutes on foot from Quinta Avenida. You'll also find Playa del Carmen Main Beach and Playacar Golf Club within a short drive.

Is parking available on site at The Reef Playacar Beach Resort & Spa?

Yes, self parking is offered for free at the resort. Bicycle parking is also available for guests.

Is there a spa at The Reef Playacar Beach Resort & Spa?

Ome is the resort's spa and services include deep-tissue massages, hot stone massages, body wraps, and reflexology.

Does The Reef Playacar Beach Resort & Spa have a casino at the property?

No, The Reef Playacar Beach Resort & Spa doesn't have a casino.

Will I find an indoor pool at The Reef Playacar Beach Resort & Spa?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is The Reef Playacar Beach Resort & Spa good for couples?

This waterfront resort offers plenty of amenities for couples including a private beach, a beach bar, and an outdoor pool.

Does The Reef Playacar Beach Resort & Spa have a hot tub?

No, but this resort does have a sauna.

Does The Reef Playacar Beach Resort & Spa have a restaurant that serves breakfast?

No, The Reef Playacar Beach Resort & Spa doesn't have a restaurant that serves breakfast.

Will The Reef Playacar Beach Resort & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at The Reef Playacar Beach Resort & Spa.

Are there connecting rooms at The Reef Playacar Beach Resort & Spa?

No, there aren't connecting guestrooms at this resort.

How far is the airport from The Reef Playacar Beach Resort & Spa?

The closest major airport to The Reef Playacar Beach Resort & Spa is Cozumel Intl. Airport (CZM), which is 21.2 mi away (279 minutes by car).

Are there rooms with balconies at The Reef Playacar Beach Resort & Spa?

Yes, every guestroom at The Reef Playacar Beach Resort & Spa comes with a balcony with some featuring garden views.

Does The Reef Playacar Beach Resort & Spa host weddings?

Take advantage of the wedding venue at The Reef Playacar Beach Resort & Spa if you plan to say "I do" during your trip.

The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 439 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to say that the staff was super friendly! It’s much nicer than the pictures, a very quaint clean smaller resort with an intimate feel! They provide carafes and two glasses that you can fill up with water. My only complaint is you had to upgrade to get a coffee pot in the room. Never had a problem, getting beach chairs, or a chair by the pool. Always food available. I believe all the rooms have a patio with a nice chair, chairs and a table. I really enjoyed listening to the birds and sitting out in nature! I must say that I had the best deep tissue massage I’ve ever had I wish I had the young ladies name. Rented some jet skis from behind the hotel, which was a blast! Always felt very safe sharpness within walking distance, either way out of the hotel. To the left is a smaller shopping center with outside restaurant into the right you can walk up into play Adele Carmen on fifth Avenue, which may take about 20 minutes.( I’m 54 and short lol) I totally would recommend this hotel for anybody specially if you’re looking for something budget friendly! Definitely would return♥️
Stayed 4 nights in May 2025

10/10 Excellent

Tymak

Liked: Cleanliness
Stayed 6 nights in Mar 2025

6/10 Okay

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Sidharth

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

6/10 Okay

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender at poolside bar was awesome
Stayed 7 nights in Feb 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greenery of the entire property was beautiful! Buffet had excellent food choices. I missed a convenient bar near the ocean that wasn’t situated in sand. The staff was available at every turn and very friendly and helpful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was amazing trip and beautiful resort. If you like quiet place and healthy food options that´s place for you. Playa del Carmen town is very close and you can walk wherever you can! Amazing!
Stayed 5 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, felt like we were in the jungle. The staff is super friendly and was quick to respond to anything we needed. Our only issues were the shower was hit or miss with having hot water.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful jungle vibes. Intimate quiet resort. Soft sand and staff are very friendly
Stayed 7 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the coziness of the property. Everyone is very friendly. the food is great. It would be nice if there were maybe two more restaurant options on site. But it is a wonderful property.
Stayed 8 nights in Mar 2025

8/10 Good

Schara

Stayed 10 nights in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunny, vibrant, friendly, fun
Stayed 10 nights in Mar 2025

10/10 Excellent

Robert, Mercier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service by staff … special thanks to Herminio
Stayed 3 nights in Mar 2025

8/10 Good

Cale Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Anthony

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled as a group of friends, the beach access is great and the vibe was really cute. I would come again but I think I would pay to upgrade to have access to nicer booze and some of the fun vip seating areas. The staff were very kind and engaging. While we were there most of the guests seemed to be from Europe and while it was full, the resort didn’t feel too crowded. We also loved how easy it was to walk to 5th street and get the downtown experience without having to catch a ride.
Stayed 4 nights in Mar 2025

8/10 Good

Sarah Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very great place to stay! Very friendly staff and great spot for all ages! Only complaint was not getting checked into our room right away because of overbooking on their part.
Stayed 5 nights in Mar 2025

10/10 Excellent

Aili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Marc, Poway

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Reef Playacar for 10 days in March. We have stayed at all-inclusive resorts in the area four times now. When choosing a resort value plays a major role. There are much nicer resorts in the area but you will pay more. So you have to find the sweet spot. The stretch of the Playacar beach is one of the best beaches in Mexico, Pros: Hotel and restaurant workers were very nice. Everything was in good condition. Usually plenty of beach chairs if you got there early. The resort is smaller than the other resorts in the area which is nice. The central area where the units are located has a nice jungle feel. If you stay at the Reef Playacar you will have a good experience and will enjoy your stay. But it could be better, see below. Cons: The entertainment is poor to nonexistent. Whereas other resorts in the area have lots of singing and dancing, they have little. Two nights are discotheque only, one night is karaoke, one night had one singer and another night they had a mariachi band that was good. Very few attend. All the other resorts have much better entertainment. The food is good/OK. They had a pasta bar but the white sauce and tomato sauces lacked flavor. They had fish but it was always a soggy white fish which was just ok. We tried the Italian restaurant and the food was horrible (we came from London and spend time in Italy). The pasta was thick and overdone. My wife would not eat it. The mozzarella cheese was hard and tasteless....
Stayed 10 nights in Mar 2025

10/10 Excellent

Kristy-Lyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smaller resort with a more intimate feel. And a bathtub on the balcony!
Stayed 7 nights in Mar 2025

8/10 Good

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and peaceful not a lot of children running around, service was excellent and helpful!! Food was wonderful!! Would definitely come back to this resort!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 6 nights in Jan 2025

10/10 Excellent

Michael Riley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best service I have ever received. Beautiful and clean resort. Would highly recommend to anyone!
Stayed 7 nights in Mar 2025

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