Hotel Alux Playa del Carmen

Colonial hotel in Playa del Carmen with a 24-hour front desk

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping
24/7 front desk
Air conditioning
Free WiFi

Explore the area

CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15, LOTE 11, Playa del Carmen, QROO, 77710

Quinta Avenida
‪3 min walk‬
Playa del Carmen Main Beach
‪5 min walk‬
Mamitas Beach
‪8 min walk‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Standard Room

140 sq ft
City view
Sleeps 2
1 Double Bed

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Alux Playa del Carmen is next to popular attractions like Nuestra Senora del Carmen Catholic Church and Quinta Avenida. This 16-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

Quinta Avenida - 3 min walk - 0.2 miles
Central Square - 3 min walk - 0.2 miles
Playa del Carmen Main Beach - 5 min walk - 0.3 miles
Mamitas Beach - 8 min walk - 0.5 miles
Playa del Carmen Maritime Terminal - 16 min walk - 0.9 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
‪Ilios restaurant - ‬2 min walk
‪Sushi Ken - ‬2 min walk
‪Antoinette - ‬1 min walk
‪Nicoletta - ‬1 min walk

About this property

Hotel Alux Playa del Carmen

Colonial hotel in Playa del Carmen with a 24-hour front desk

Guests of Hotel Alux Playa del Carmen have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage.

TVs come with cable channels, and guests can stay connected with free WiFi. Safes, desks, and free toiletries are also available.

Languages

English, Spanish

Similar properties

Pool
Free WiFi
Housekeeping
24/7 front desk

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

3 floors
Colonial architecture

Room amenities

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

TV with cable channels

Air conditioning
Connecting rooms available
Desk
Safe

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts cash.

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No alcohol is served or permitted at Hotel Alux Playa del Carmen.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Alux Playa Carmen

Hotel Alux

Alux Playa Carmen

Hotel Alux Riviera Maya/Playa Del Carmen, Mexico

Alux Del Carmen Del Carmen

Hotel Alux Playa del Carmen Hotel

Hotel Alux Playa del Carmen Playa del Carmen

Hotel Alux Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Hotel Alux Playa del Carmen?

Hotel Alux Playa del Carmen offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see near Hotel Alux Playa del Carmen?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is there parking available at Hotel Alux Playa del Carmen?

No, there isn't parking available at the hotel.

Does Hotel Alux Playa del Carmen feature a casino at the property?

No, Hotel Alux Playa del Carmen doesn't have a casino.

Will I find an indoor pool at Hotel Alux Playa del Carmen?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Alux Playa del Carmen?

No, this hotel doesn't have a spa tub.

Does Hotel Alux Playa del Carmen have a restaurant that serves breakfast?

No, Hotel Alux Playa del Carmen doesn't have a restaurant that serves breakfast.

Will Hotel Alux Playa del Carmen allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Alux Playa del Carmen.

Are there connecting rooms at Hotel Alux Playa del Carmen?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Alux Playa del Carmen?

The closest major airport to Hotel Alux Playa del Carmen is Cozumel Intl. Airport (CZM), which is 22 mi away (256 minutes by car).

Are there rooms with balconies that I can book at Hotel Alux Playa del Carmen?

No, at Hotel Alux Playa del Carmen, there aren't any guestrooms that list a balcony.

Hotel Alux Playa del Carmen Reviews

8.2

Very Good

9.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

Verified traveler

Traveled with family

Dec 10, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great old quaint hotel perfect for the one night we needed !

Stayed 1 night in Dec 2019

2/10 Terrible

Brent, Atlanta, GA

Traveled with partner

Dec 9, 2019

Disliked: Amenities, property conditions & facilities

Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.

Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

May 19, 2019

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Mar 3, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Mexican traditional. Plain and quaint, but adequate. A little Spanish is necessary, as staff struggle with English much like I struggle with their language. Spanish immersion. Close to downtown, Walmart, and the beach. Good value for the budget traveller.

Stayed 1 night in Mar 2019

8/10 Good

Ken

Feb 19, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in playa

Good hotel. Clean and good location.

Stayed 2 nights in Feb 2019

10/10 Excellent

Marc

Feb 8, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option

Excellent location, in the middle of everything, yet not in a noosy area, family owned hotel, nice people, spanish style... (no refrigerator in the room)

Stayed 5 nights in Feb 2019

10/10 Excellent

Allen

Jan 17, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal in fantastic area

Great value with large room and helpful staff.

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Oct 23, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Oct 2018

10/10 Excellent

Marc

Apr 9, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

Great location close to the beach and in a calm area. Staff is very friendly, always smiling and helpful. Nice building, Spanish style decor, not fancy though...great deal for the price. Strongly recommend.

8/10 Good

Roy

Mar 20, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a good comfortable room. My only issue is that they don´t accept credit cards.

Stayed 1 night in Mar 2018

8/10 Good

Justin

Feb 21, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to charge your batteries

I enjoyed my stay here. The room was bigger then I thought it would be and so it was cozy. The staff were friendly and nice and honest with me. Very close to cocobongo but still quiet. Good location. No complaints.

6/10 Okay

kontje

Apr 27, 2015

Liked: Cleanliness, staff & service, room comfort

Good budget hotel near La Quinta

I've been to Playa several times and it's such a great town, though getting more and more gentrified and expensive... This simple, cute hotel is in a great location, 3 blocks from the beach, one block to 5th Ave. Playa beaches aren't quite what they used to be. A Tulum-Playa mixed vacation would be A#1.

10/10 Excellent

Verified traveler

Dec 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Esta muy bien el hotel, precio barato, el lugar acogedor, limpio, agua caliente, fria, tv, cama comoda, las almohadas estaban bien suavecitas, tiene clima y todo bien, esta a 2 cuadras de la 5ta avenida y aunque hay un Cerveceria Chapultepec en la esquina, se duerme muy bien, el ruido no llega, todo muy bien, bueno, bonito, barato

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Dec 2, 2019

Stayed 1 night in Dec 2019

10/10 Excellent

Emanuel

Dec 18, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-benefício

Hotel com excelente localização, quarto limpo e fomos bem atendidos. Muito bom custo-benefício. Hotel é simples, e por isso as vezes tinha barulho de outros hóspedes. Mas recomendo muito o hotel.

Stayed 5 nights in Dec 2018

8/10 Good

Santiago

Aug 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2018

10/10 Excellent

VICTOR

Aug 2, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SOLO UN COMENTARIO EL AIRE ACONDICIONADO PODRÍA TENER UNA MEJOR UBICACIÓN DA DIRECTO A LA ALTURA DE LA CAMA HACIA UNO, PERO DE AHI HERMOSO LUGAR ME ENCANTO, TODO LO QUE LE ADICIONEN SOLO LO HARÍA UN LUGAR MAS EXCELENTE REALMENTE. HA PERDÓN Y EL PRECIO DE LA PROMOCIÓN ME ENCANTO MUY PADRE PARA MI QUE POR TRABAJO SOLO ME HOSPEDO UNA NOCHE AL SIGUIENTE VIAJO DE NUEVO.

Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Jun 21, 2018

Liked: Cleanliness, property conditions & facilities

The hotel is

Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Feb 21, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Julio

Jan 15, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable, cómodo y muy buen ubicado

Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

May 18, 2017

Liked: Cleanliness, room comfort

Bien ubicado

El hotel no tiene letrero que lo identique

6/10 Okay

Verified traveler

May 2, 2017

Liked: Cleanliness, room comfort

Recepción improvisada, poca gentileza del personal en recepción en cualquier momento del día, no cuentan con terminal para tarjeta de crédito lo cual fue un inconveniente, la habitación olía a humedad.

8/10 Good

Verified traveler

Mar 21, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente ubicación

El hotel está muy bien. Es tranquilo. Buenas instalación, atención muy amable. Sólo las camas son algo pequeñas pero en general muy bien

10/10 Excellent

LUIS FERNANDO

Feb 10, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HUGO ENRIQUE, CIUDAD DE MEXICO

Jul 20, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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