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Hotel Alux Playa del Carmen

2.5 star property
Colonial hotel in Playa del Carmen with a 24-hour front desk

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Photo gallery for Hotel Alux Playa del Carmen

Pool
Reception
Staircase
Interior
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15, LOTE 11, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Alux Playa del Carmen is next to popular attractions like Nuestra Senora del Carmen Catholic Church and Quinta Avenida. This 16-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Central Square - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Ilios restaurant - ‬2 min walk
  • ‪Bovino's - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Sushi Ken - ‬2 min walk
  • ‪Sushi Roll - ‬3 min walk

About this property

Hotel Alux Playa del Carmen

Colonial hotel in Playa del Carmen with a 24-hour front desk
Guests of Hotel Alux Playa del Carmen have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
TVs come with cable channels, and guests can stay connected with free WiFi. Safes, desks, and free toiletries are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

More

  • 3 floors
  • Colonial architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Hotel Alux Playa del Carmen.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Alux Playa Carmen
Hotel Alux
Alux Playa Carmen
Hotel Alux Riviera Maya/Playa Del Carmen, Mexico
Alux Del Carmen Del Carmen
Hotel Alux Playa del Carmen Hotel
Hotel Alux Playa del Carmen Playa del Carmen
Hotel Alux Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Hotel Alux Playa del Carmen?

Hotel Alux Playa del Carmen offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see near Hotel Alux Playa del Carmen?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is parking available on site at Hotel Alux Playa del Carmen?

No, there isn't parking at this hotel.

Does Hotel Alux Playa del Carmen feature a casino at the property?

No, Hotel Alux Playa del Carmen doesn't have a casino.

Will I find an indoor pool at Hotel Alux Playa del Carmen?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Alux Playa del Carmen?

No, this hotel doesn't have a spa tub.

Does Hotel Alux Playa del Carmen have a restaurant that serves breakfast?

No, Hotel Alux Playa del Carmen doesn't have a restaurant that serves breakfast.

Will Hotel Alux Playa del Carmen allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Alux Playa del Carmen.

Are there connecting rooms at Hotel Alux Playa del Carmen?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Alux Playa del Carmen?

The closest major airport to Hotel Alux Playa del Carmen is Cozumel Intl. Airport (CZM), which is 22 mi away (256 minutes by car).

Can I book a room with a balcony at Hotel Alux Playa del Carmen?

No, there aren't any guestrooms with balconies at Hotel Alux Playa del Carmen.

Reviews

Hotel Alux Playa del Carmen Reviews

8.2

Very Good

9.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities
Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old quaint hotel perfect for the one night we needed !
Stayed 1 night in Dec 2019

2/10 Terrible

Brent, Atlanta, GA

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Mexican traditional. Plain and quaint, but adequate. A little Spanish is necessary, as staff struggle with English much like I struggle with their language. Spanish immersion. Close to downtown, Walmart, and the beach. Good value for the budget traveller.
Stayed 1 night in Mar 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in playa

Good hotel. Clean and good location.
Stayed 2 nights in Feb 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option

Excellent location, in the middle of everything, yet not in a noosy area, family owned hotel, nice people, spanish style... (no refrigerator in the room)
Stayed 5 nights in Feb 2019

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal in fantastic area

Great value with large room and helpful staff.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Oct 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

Great location close to the beach and in a calm area. Staff is very friendly, always smiling and helpful. Nice building, Spanish style decor, not fancy though...great deal for the price. Strongly recommend.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good comfortable room. My only issue is that they don´t accept credit cards.
Stayed 1 night in Mar 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to charge your batteries

I enjoyed my stay here. The room was bigger then I thought it would be and so it was cozy. The staff were friendly and nice and honest with me. Very close to cocobongo but still quiet. Good location. No complaints.

6/10 Okay

kontje

Liked: Cleanliness, staff & service, room comfort

Good budget hotel near La Quinta

I've been to Playa several times and it's such a great town, though getting more and more gentrified and expensive... This simple, cute hotel is in a great location, 3 blocks from the beach, one block to 5th Ave. Playa beaches aren't quite what they used to be. A Tulum-Playa mixed vacation would be A#1.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien el hotel, precio barato, el lugar acogedor, limpio, agua caliente, fria, tv, cama comoda, las almohadas estaban bien suavecitas, tiene clima y todo bien, esta a 2 cuadras de la 5ta avenida y aunque hay un Cerveceria Chapultepec en la esquina, se duerme muy bien, el ruido no llega, todo muy bien, bueno, bonito, barato
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-benefício

Hotel com excelente localização, quarto limpo e fomos bem atendidos. Muito bom custo-benefício. Hotel é simples, e por isso as vezes tinha barulho de outros hóspedes. Mas recomendo muito o hotel.
Stayed 5 nights in Dec 2018

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SOLO UN COMENTARIO EL AIRE ACONDICIONADO PODRÍA TENER UNA MEJOR UBICACIÓN DA DIRECTO A LA ALTURA DE LA CAMA HACIA UNO, PERO DE AHI HERMOSO LUGAR ME ENCANTO, TODO LO QUE LE ADICIONEN SOLO LO HARÍA UN LUGAR MAS EXCELENTE REALMENTE. HA PERDÓN Y EL PRECIO DE LA PROMOCIÓN ME ENCANTO MUY PADRE PARA MI QUE POR TRABAJO SOLO ME HOSPEDO UNA NOCHE AL SIGUIENTE VIAJO DE NUEVO.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
The hotel is
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable, cómodo y muy buen ubicado
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Bien ubicado

El hotel no tiene letrero que lo identique

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Recepción improvisada, poca gentileza del personal en recepción en cualquier momento del día, no cuentan con terminal para tarjeta de crédito lo cual fue un inconveniente, la habitación olía a humedad.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente ubicación

El hotel está muy bien. Es tranquilo. Buenas instalación, atención muy amable. Sólo las camas son algo pequeñas pero en general muy bien

10/10 Excellent

LUIS FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HUGO ENRIQUE, CIUDAD DE MEXICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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