See all properties

Embassy Suites by Hilton Seattle Tacoma International Airport

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Seattle Tacoma International Airport

Lobby
Reception
Front of property - evening/night
Reception
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Restaurant
  • Air conditioning

Explore the area

View in a map
15920 W Valley Hwy, Tukwila, WA, 98188
  • Place, Tukwila Family Fun Center & Bullwinkle's Restaurant
    ‪9 min walk‬
  • Place, Starfire Sports Complex
    ‪16 min walk‬
  • Place, Westfield Southcenter Mall
    ‪16 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪9 min drive‬

Room options

View all photos for 1 King, 1 Bedroom Suite, Mobility Accessible (Bathtub)

TV, video-game console, pay movies, MP3 dock

1 King, 1 Bedroom Suite, Mobility Accessible (Bathtub)

8.8 out of 10
Excellent
(11 reviews)
  • 537 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King, 1 Bedroom Suite, Mobility Accessible (RI Shower)

TV, video-game console, pay movies, MP3 dock

1 King, 1 Bedroom Suite, Mobility Accessible (RI Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 537 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, 1 King, 1 Queen

Family Suite, 2 Bedrooms, 2 Bathrooms, 1 King, 1 Queen | Premium bedding, down comforters, pillowtop beds, in-room safe

Family Suite, 2 Bedrooms, 2 Bathrooms, 1 King, 1 Queen

8.8 out of 10
Excellent
(3 reviews)
  • 843 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for 1 King Suite, Mobility/Hearing Access (Bathtub)

TV, video-game console, pay movies, MP3 dock

1 King Suite, Mobility/Hearing Access (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 537 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds, 1 Bedroom Mobility Access (Accessible Tub)

TV, video-game console, pay movies, MP3 dock

2 Double Beds, 1 Bedroom Mobility Access (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Urban Room, 1 Queen Bed, Shower Only

Urban Room, 1 Queen Bed, Shower Only | Premium bedding, down comforters, pillowtop beds, in-room safe

Urban Room, 1 Queen Bed, Shower Only

8.8 out of 10
Excellent
(6 reviews)
  • 303 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Room Premium Suite, 2 Double Beds with Queen Sofabed

Premium bedding, down comforters, pillowtop beds, in-room safe

2 Room Premium Suite, 2 Double Beds with Queen Sofabed

7.8 out of 10
Good
(12 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Room Premium Suite, 1 King Bed with Queen Sofabed

2 Room Premium Suite, 1 King Bed with Queen Sofabed | Premium bedding, down comforters, pillowtop beds, in-room safe

2 Room Premium Suite, 1 King Bed with Queen Sofabed

8.8 out of 10
Excellent
(3 reviews)
  • 448 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Premium Suite, Mobility/ Hearing Accessible (Bathtub)

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Premium Suite, Mobility/ Hearing Accessible (Bathtub)

  • 537 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Room Premium Corner Suite, 1 King Bed with Queen Sofabed

Premium bedding, down comforters, pillowtop beds, in-room safe

2 Room Premium Corner Suite, 1 King Bed with Queen Sofabed

  • 540 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Room Suite, 1 King Bed with Queen Sofabed

TV, video-game console, pay movies, MP3 dock

2 Room Suite, 1 King Bed with Queen Sofabed

9.0 out of 10
Wonderful
(49 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Room Two Double Suite with Queen Sofa Bed

  • Sleeps 6

Premium Suite With 2 Double Beds And Sofabed

  • Sleeps 6

Corner Executive Suite With 1 King Bed And Sofabed

  • Sleeps 4

Premium King Two Room Suite with Soaf Bed

  • Sleeps 4

Premium Corner Suite With 1 King Bed And Sofabed

  • Sleeps 4

View all photos for 2 Room Suite, 2 Double Beds with Queen Sofabed

TV, video-game console, pay movies, MP3 dock

2 Room Suite, 2 Double Beds with Queen Sofabed

8.6 out of 10
Excellent
(82 reviews)
  • 466 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Mobility/Hearing Accessible King Suite with Tub

  • Sleeps 4

Urban Queen Room

  • Sleeps 2

2 Dbl Beds Ste Acc Tub And Sofabed

  • Sleeps 6

1 Kg Ste Acc Tub And Sofabed

  • Sleeps 4

1 Kg Ste Acc Ri Shower And Sofabed

  • Sleeps 4

Mobility/Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

View all photos for 2 Room Executive Corner Suite, 1 King Bed with Queen Sofabed

Premium bedding, down comforters, pillowtop beds, in-room safe

2 Room Executive Corner Suite, 1 King Bed with Queen Sofabed

8.6 out of 10
Excellent
(14 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Suite With Sofabed

  • Sleeps 4

You may also like

Ad

Hampton Inn Seattle/Southcenter

Tukwila
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
8.6 out of 10, Excellent, 1,001 reviews
$116 nightly
The price is $133
Apr 30 - May 1
Total with taxes and fees
Hampton Inn Seattle/Southcenter

About the neighborhood

Tukwila

Embassy Suites by Hilton Seattle Tacoma International Airport places you within a mile (2 km) of popular attractions like Westfield Southcenter Mall and Starfire Sports Complex. This 242-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and a gym.

What's nearby

  • Tukwila Family Fun Center & Bullwinkle's Restaurant - 9 min walk - 0.5 miles
  • Bowlero South Seatlle - 15 min walk - 0.8 miles
  • Starfire Sports Complex - 16 min walk - 0.9 miles
  • iFly Seattle - 16 min walk - 0.9 miles
  • Westfield Southcenter Mall - 16 min walk - 0.9 miles

Getting around

  • Tukwila Station - 5 min walk
  • Tukwila International Boulevard Station - 9 min drive
  • Seattle-Tacoma International Airport (SEA) - 15 min drive

Restaurants

  • ‪Jollibee - ‬16 min walk
  • ‪85˚C Bakery Cafe - ‬16 min walk
  • ‪Moctezuma's Mexican Restaurant - ‬15 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬15 min walk
  • ‪JOEY Southcenter - ‬16 min walk

About this property

Embassy Suites by Hilton Seattle Tacoma International Airport

At Embassy Suites by Hilton Seattle Tacoma International Airport, guests enjoy features like an indoor pool, a gym, and WiFi in public areas. If you drive, self parking is USD 25.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 9 per room one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect WiFi, wired internet, and TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Meeting facility
DoubleTree Suites by Hilton Seattle Airport - Southcenter
Southcenter
  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,114 reviews
$115 nightly
The price is $132
Apr 30 - May 1
Total with taxes and fees
DoubleTree Suites by Hilton Seattle Airport - Southcenter

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • Lobby Bar and Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 5,300 square feet of conference space
  • Computer station

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock
  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to April 30 2026 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from December 15 2025 to June 13 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 84.45 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75 per day

These are all of the charges provided to us by the property.

This property's general deposit is refundable via credit card within 5 days after check-out, pending room inspection.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Airport shuttle fee: USD 9 per room (one-way)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 84.45 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Seattle-Tacoma International Airport
Embassy Suites Seattle-Tacoma International Airport
Embassy Suites Hilton Seattle Tacoma International Airport Hotel
Embassy Suites Hilton Seattle Tacoma International Airport
Embassy Suites Hotel Seattle Tacoma International Airport
Embassy Suites Seattle Tacoma

Frequently asked questions

Is free cancellation available at Embassy Suites by Hilton Seattle Tacoma International Airport?

Embassy Suites by Hilton Seattle Tacoma International Airport provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Seattle Tacoma International Airport?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Seattle Tacoma International Airport on Apr 25, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Embassy Suites by Hilton Seattle Tacoma International Airport?

This hotel is located in Tukwila, a short 15-minute walk from Westfield Southcenter Mall and also 10 minutes on foot from Tukwila Family Fun Center & Bullwinkle's Restaurant. You'll also find iFly Seattle and Bowlero South Seatlle less than a mile away.

Is there parking available at Embassy Suites by Hilton Seattle Tacoma International Airport?

Yes, parking is offered for USD 25 per night with in/out privileges. Though parking is limited parking, wheelchair-accessible van parking and RV/bus/truck parking are also available.

Does Embassy Suites by Hilton Seattle Tacoma International Airport have a casino on the premises?

No, Embassy Suites by Hilton Seattle Tacoma International Airport doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Seattle Tacoma International Airport?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from January 12 2026 until April 30 2026 (subject to change).

What amenities will couples enjoy at Embassy Suites by Hilton Seattle Tacoma International Airport?

There are plenty of amenities for couples at this hotel, including an indoor pool, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Embassy Suites by Hilton Seattle Tacoma International Airport?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Seattle Tacoma International Airport have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Seattle Tacoma International Airport serves free cooked-to-order breakfasts at Lobby Bar and Cafe each morning.

Will Embassy Suites by Hilton Seattle Tacoma International Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Seattle Tacoma International Airport for a fee of USD 84.45 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Seattle Tacoma International Airport?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites by Hilton Seattle Tacoma International Airport?

The closest major airport to Embassy Suites by Hilton Seattle Tacoma International Airport is Seattle-Tacoma International Airport (SEA), which is 4.7 mi away (15 minutes by car). Another top airport is Seattle, WA (BFI-Boeing Field), which is located 7 mi away (15-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Seattle Tacoma International Airport?

No, you won't find guestrooms with balconies at Embassy Suites by Hilton Seattle Tacoma International Airport.

Does Embassy Suites by Hilton Seattle Tacoma International Airport host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites by Hilton Seattle Tacoma International Airport.

Embassy Suites by Hilton Seattle Tacoma International Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 678 out of 1292 reviews
Rating 8 - Good. 224 out of 1292 reviews
Rating 6 - Okay. 190 out of 1292 reviews
Rating 4 - Poor. 97 out of 1292 reviews
Rating 2 - Terrible. 103 out of 1292 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2026

10/10 Excellent

darin

Stayed 1 night in Jan 2026

8/10 Good

Kim

Liked: Amenities
The room needs paint. The mirror was dirty and toilet is scratched. For the price I paid I expected better.
Stayed 1 night in Jan 2026

10/10 Excellent

Elijah

Very well. Slow elevator but is okay
Stayed 1 night in Nov 2025

10/10 Excellent

Adilene

Stayed 1 night in Oct 2025

10/10 Excellent

Jovonna D Daza, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service quality accommodations
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very good hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Indris

Stayed 4 nights in Dec 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly and efficient staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Taryn

Fun staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Baryalai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for families! Very clean, safe, and comfortable. The staff were kind and respectful, and the rooms were spacious and quiet. The location is convenient, and everything we needed was nearby. Our family felt very comfortable during the stay. Highly recommended for families and travelers.
Stayed 7 nights in Dec 2025

2/10 Terrible

Shirlee, Bellingham

Traveled with family
Disliked: Cleanliness, property conditions & facilities
2 bedroom premium was not available due to renovation but I was charged anyways. I was told to speak with ExpediA but too much time consuming, not spending my vacation with this inconvenience. Staff at the hotel was not apologetic.
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Great place
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and excellent breakfast.
Stayed 5 nights in Dec 2025

6/10 Okay

Debra Kay

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not told that Pool and hot tub were not working, even though I'd called and asked the previous day. Water leaking around the bathroom, carpets wet and smell terrible.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha

Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan, Spokane

Stayed 1 night in Dec 2025

10/10 Excellent

marin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Nathan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hi, I would like to start by saying, I love emabassy suites hotels and usually our family always has a great experience especially being hilton. This location is greatly suffering as we had multiple issues. One and the worst issue was the couch in the living room our infant was sat on and fell through. We then lifted up the cushions to find a laminated sign that said it was broken and to not use, how can you give a room to someone with broken furniture? We alterted house keeping and her only response was yes I know when we told her it was broken. When we told the front desk, her response was that they didnt think we would use the couch. We never used the fold out simply sitting on it, it was so broken our baby fell inside of it. Second issue, which we were never told before checking in, but only recieved a letter at the door the next day after check in, was that the water was to be shut off the next day at 11am with no time of turning back on listed. They were passing out gallons of water to guests at front desk complaining. One of the elevators didnt even close all the way and I could actually fit my adult hand through it, which is a crazy hazard for all the kids around. We checked out a day earlier than we had reserved. Not to mention the happy hour snacks were stale crackers and brussel sprouts Once we requested early check out, they let us know they are starting renovations, just didnt make any sense why this is happening during the busy holiday season.
Stayed 3 nights in Dec 2025

6/10 Okay

LaReina

Stay was great, beside the pool not being heated,it was freezing, it was great. Wish we would have been given ahea
Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 2 nights in Dec 2025

6/10 Okay

GURCHARAN

Stayed 1 night in Dec 2025

10/10 Excellent

Imelda

Liked: Cleanliness, amenities, property conditions & facilities
Very good staff
Stayed 1 night in Dec 2025

10/10 Excellent

david, SUMMERLAND

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice large room with shuttle service to the airport. Really enjoy their happy hour and an excellent breakfast
Stayed 1 night in Dec 2025

8/10 Good

JASON

Stayed 1 night in Dec 2025

Hotels

Flights

Cars