Staff could be nicer.
Lots of good dining options. 2 miles away is a giant mall. Good food!
The walls are super thin and you can hear your neighbors. The bed sucks. Don’t prepay- I paid for a king bed and got a full size bed. They couldn’t do anything about it because I prepaid. The original room was “out of order” due to the lock. There is no staff on site after 9pm. So if you needed anything you’ll have to wait till 9am. Plan accordingly when you arrive (before 9pm) or else You’ll be stranded. There isn’t any food within walking distance. Amenities in the room are bare. Bring your own toiletries
I wish they would do check out earlier so people can check in earlier if needed.
No coffee! Bathtub was full of water upon arrival. Floor didn’t appear to have been cleaned.
The facilities seemed little more than clinical, depressing actually. All fixtures were cheap, there was a hole in the cheap hollow door leading to the bathroom. The light switch in the restroom was broken, and the tub/shower was cheaply made and creaked when using it. The room smelled like there was freshly cooked ground beef made with the cooking facilities shortly before our check in. The floors were so sticky our shoes stuck to the floor when walking. My family and I checked in late, and checked out a short 8 hours later. We picked this hotel because it had a kitchenette, but had we known what the hotel was actually like, we would have chosen another please quite quickly. Definitely not a good place to stay, would not recommend.
The facility is clean and located near the Southcenter Mall. We like the contactless check in and on site parking. The only thing we were missing was no coffee maker or complimentary coffee in rooms and the TV remote controller has no battery and when we asked over the phone, they asked you to pick up at the front desk. I also booked for 4 adults but they only left 2 towels. I was thinking they should at least give u extra towels as you check in instead of having to call the front desk and they would have you to pick up. Over all, the place is clean and safe.
Had a small cleanliness issue in 2 different rooms but the front desk clerk was nice enough to spot-clean the dirty spots in the 2nd room.
This was a very nice hotel to stay at! Everything is new & to update, they have a guest laundry room that is coin & digital plus added security at the entrances. Enjoy your stay as I did! ~Z~
Clean and quiet. Staff are nice and helpful. Access to freeway and stores.
I was pleased with services would recommend this extended service to family and friends.
Bring earplugs you can hear everything like everything even if you are not trying to talk loud.
Terrible place to visit. Do not go there again. I would not.pay what i paid to go there again.
Staff member left phone in room (possibly during cleaning). Rooms were VERY loud -- could hear people upstairs stomping around at 4am and 6am, and people next door hooting and hollering at all hours. Staff seemed to all be in training, check in took forever even though I had pre paid.
The rooms seem clean. I like the small kitchen Suite. Free coffee was nice. The gym needs at least a set of dumbbells. The nighttime customer service young lady was excellent.
They charge 10 $ a day for a pet Which i can understand that but they also charge 50$ for a non refundable pet fee which i don't understand why. so i ended up paying almost 500$ for two nights .i wont stay at that place anymore.
The here is Clean and new customer service excellent. Great value !
WoodSpring Suites Seattle Tukwila places you within 2 miles (3 km) of popular sights like Westfield Southcenter Mall and The Boeing Company. This 121-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are other standard amenities. Housekeeping is available once per stay.
Guests of WoodSpring Suites Seattle Tukwila enjoy features like a 24-hour gym, free WiFi in public areas, and express check-out. There's free parking if you drive. Additional amenities include laundry facilities and a vending machine.
Staff could be nicer.
Lots of good dining options. 2 miles away is a giant mall. Good food!
Thank you for your feedback, we apprecaite it.
Thank you for your feedback.
The walls are super thin and you can hear your neighbors. The bed sucks. Don’t prepay- I paid for a king bed and got a full size bed. They couldn’t do anything about it because I prepaid. The original room was “out of order” due to the lock. There is no staff on site after 9pm. So if you needed anything you’ll have to wait till 9am. Plan accordingly when you arrive (before 9pm) or else You’ll be stranded. There isn’t any food within walking distance. Amenities in the room are bare. Bring your own toiletries
I wish they would do check out earlier so people can check in earlier if needed.
No coffee! Bathtub was full of water upon arrival. Floor didn’t appear to have been cleaned.
The facilities seemed little more than clinical, depressing actually. All fixtures were cheap, there was a hole in the cheap hollow door leading to the bathroom. The light switch in the restroom was broken, and the tub/shower was cheaply made and creaked when using it. The room smelled like there was freshly cooked ground beef made with the cooking facilities shortly before our check in. The floors were so sticky our shoes stuck to the floor when walking. My family and I checked in late, and checked out a short 8 hours later. We picked this hotel because it had a kitchenette, but had we known what the hotel was actually like, we would have chosen another please quite quickly. Definitely not a good place to stay, would not recommend.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Your credit card has been fully refunded for you stay, you will see it in your account within a few business days.
The facility is clean and located near the Southcenter Mall. We like the contactless check in and on site parking. The only thing we were missing was no coffee maker or complimentary coffee in rooms and the TV remote controller has no battery and when we asked over the phone, they asked you to pick up at the front desk. I also booked for 4 adults but they only left 2 towels. I was thinking they should at least give u extra towels as you check in instead of having to call the front desk and they would have you to pick up. Over all, the place is clean and safe.
Had a small cleanliness issue in 2 different rooms but the front desk clerk was nice enough to spot-clean the dirty spots in the 2nd room.
Thank you for sharing, we will be sure to share this with the Hotel.