Paid for a two bedroom suite and when I got there they said to wait while they ask house keeping if the room is ready and I was waiting and minutes later an American man comes and they gave him the last two bedroom suite while I was waiting for it and booked it three weeks before and they discriminated me and totally ignored me and gave him the room that I booked weeks before and told me to wait while house keeping cleaned it but then gave it to him and they didn’t want to refund me.
I didn’t like the fact that our rom wasn’t ready, even they said is ready, no exhaust system, no dishes soap, and the smell in our room was really bad, I called to the front desk to ask for another room but they said that no rooms available, but I saw a sign on the front desk that says “if you’re not happy with your room you’ll have your first night for free, and when we check out after 2 days they said to contact orbitz be cause we did the book trough orbitz, so this is the best moment to ask you please give us the money for the first night, please contact me for any questions, 971 7244249, thank you for your help
Very quiet and tucked out of the busy district and easy assess to food and the airport.
Good location. Room appeared as pictured Coffee in lobby
I loved the suite. It was clean comfortable and the kit here was perfect for my business trip
the bathtub and toilet in the master bedroom were worn and the salient marks on each warranted being replaced or resurfaced. otherwise everything else was pleasing and very well maintained.
close to airport and restaurants....................................
Friendly staff clean place quiet setting. Good reataurant choices near by
Nice hotel for a few nights, very close to the airport with free shuttlebus. Poor breakfast😬
Close to airport and other commercial areas. Staff were friendly. Free shuttle to and from the airport. Free parking, laundry, gym, breakfast, all included. Its really a home away from home
The staff were friendly but the hotel is in need of general repair and maintenance.
Needed a room for a youth soccer tournament. Great location, we were able to walk to the tournament! The only suggestion we have is regarding the hot continental breakfast: we could get eggs, but not sausage or bacon and then, when the meat was ready, there were no eggs. Most patrons got one, but had to wait and go back for the other. Besides that, it was a great stay!!
Very clean, convenient location, easy parking, shuttle to restaurants, shopping and more. We went to the mall for ice cream and nearby restaurant for pizza one night. Loved our stay! Two full size beds and there were sheets for the sofa as well, so my teens could sleep separately. Not a huge selection of kitchen ware if you're going to cook instead of reheat things, but we made it work. No oven or dishwasher, but otherwise full kitchen. Bathroom and beds were very clean, room as well. The complimentary breakfast (and dinner M-R) was wonderful. Only disappointment was eggs were powdered (but you could ask for a hardboiled from the kitchen) and meat was pretty processed, but hard to argue with free/included meals, so convenient too.
Loved this suite. Right amount of space, kitchen had everything we could need. My only dislike was the room smelled like it had been smoked in.
My stay was great. Only complaint was the breakfast ran out of food by 8:00 and the hot food was not hot.
There was some confusion with my reservation for my daughter, who stayed on her way to meet the rest of the family in Hong Kong. The night-clerk was great, offering to help her be comfortable while waiting to clear things up and then making a personal decision to do the "right" thing and take care of some one in need. We couldn't have asked for more personal attention and wonderful service. So grateful to have people that still care about other people! We will recommend the hotel to everyone we know that travels to Seattle and will make it a point to stay there ourselves again. Thank you so much!
Upstairs A/C leaked water through bathroom ceiling all over fresh towels. No A/C in 90 degree heat wave. Sleep was impossible. One miserable night.
Homewood Suites by Hilton Seattle-Tacoma Airport/Tukwila places you within 2 miles (3 km) of popular sights like Westfield Southcenter Mall and The Boeing Company. This 106-room, 3-star hotel has free in-room WiFi along with free self parking and a 24-hour business center.
Free buffet breakfast is served on weekdays from 6:00 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Kitchens, sofa beds, and sitting areas are other standard amenities. Weekly housekeeping is available.
Guests of Homewood Suites by Hilton Seattle-Tacoma Airport/Tukwila enjoy access to free WiFi in public areas, a 24-hour business center, and a meeting room. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a free grocery shopping service, a terrace, and laundry facilities.
Paid for a two bedroom suite and when I got there they said to wait while they ask house keeping if the room is ready and I was waiting and minutes later an American man comes and they gave him the last two bedroom suite while I was waiting for it and booked it three weeks before and they discriminated me and totally ignored me and gave him the room that I booked weeks before and told me to wait while house keeping cleaned it but then gave it to him and they didn’t want to refund me.
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
I didn’t like the fact that our rom wasn’t ready, even they said is ready, no exhaust system, no dishes soap, and the smell in our room was really bad, I called to the front desk to ask for another room but they said that no rooms available, but I saw a sign on the front desk that says “if you’re not happy with your room you’ll have your first night for free, and when we check out after 2 days they said to contact orbitz be cause we did the book trough orbitz, so this is the best moment to ask you please give us the money for the first night, please contact me for any questions, 971 7244249, thank you for your help
Thank you for taking the time to write a review! We are sorry that your stay wasn't to your liking and someone will be contacting you!
Very quiet and tucked out of the busy district and easy assess to food and the airport.
Thank you for the kinds words. We are glad that you enjoyed your stay.
We wanted to say thanks for your recent stay here at our hotel! We hope you felt at home. We can’t wait to welcome you home again soon!
Good location. Room appeared as pictured Coffee in lobby
Thank you for you feed back we are glad to hear that you enjoyed your stay and look forward to your next stay with us.
I loved the suite. It was clean comfortable and the kit here was perfect for my business trip
We are happy to hear that you enjoyed your time with us. Thank you for choosing our Homewood Suites as your home away from home. We hope to see you again.
the bathtub and toilet in the master bedroom were worn and the salient marks on each warranted being replaced or resurfaced. otherwise everything else was pleasing and very well maintained.
Dear Anonymous We wanted to say thanks for your recent stay here at our hotel! We hope you felt at home. We can’t wait to welcome you home again soon! Warmest Hospitality, Team Tukwila
close to airport and restaurants....................................
Dear Anonymous We wanted to say thanks for your recent stay here at our hotel! We hope you felt at home. We can’t wait to welcome you home again soon! Warmest Hospitality, Team Tukwila
Thank you for your review. We are very happy to hear that you enjoyed your stay.