Although the staff was nice, they showed very little interest in doing their jobs. They either could not or would not address issues when asked. Reservation was not correct when we arrived and did little to try and correct the problem, the rooms were not clean, the hot tub did not work, the window and the doors in the pool area were coming apart and were not secure. There was garbage around the outside of the building. I would absolutely not recommend this hotel.
Very helpful staff, clean property and nice breakfast
The staff was wonderful. The hotel was very clean and updated. The complimentary breakfast was beyond expectations and constantly restocked. Check in and check out we're very quick and easy.
Dated
Moldy yogurt in the fridge. Room smelled so terribly of smoke. Had to ask for a different room. Would never stay here again.
The room was very clean. Really nice bathroom and shower. Great location that is close to restaurants and shopping.
I didn't especially like the area. It was a little out of the way, but the facility itself was excellent for the price.
Very people friendly easy access to other places,, colleges, shopping
nice, clean room. friendly staff. would stay again
Floors were sticky, the bed sheets were dirty and pool room smelled like mold:( Breakfast was pretty good!
No surprises at this wonderful Inn. Our room was spacious and clean. My only disappointment was the noisy loud trashy people next to us. Thank goodness they finally calmed down after 12am. I guess it’s the reasonable prices to rent that attracts the city like garbage. Other than that we enjoyed our stay. Breakfast was terrific. The best coffee anywhere.
We had a smoke free floor, smelled of smoke after getting off elevator.. Thebes's weren't comfortable at all. There was a very good breakfast every am.
Friendly staff, clean and quiet room. Free breakfast was ok, coffee great.
Located within 2 miles (3 km) of Marywood University, Sleep Inn & Suites Scranton Dunmore is within 3 miles (5 km) of Lackawanna River. This hotel has 77 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free self-serve breakfast is served each morning from 6 AM to 9:30 AM.
32-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
At Sleep Inn & Suites Scranton Dunmore, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Although the staff was nice, they showed very little interest in doing their jobs. They either could not or would not address issues when asked. Reservation was not correct when we arrived and did little to try and correct the problem, the rooms were not clean, the hot tub did not work, the window and the doors in the pool area were coming apart and were not secure. There was garbage around the outside of the building. I would absolutely not recommend this hotel.
Very helpful staff, clean property and nice breakfast
Dear Kannan,Thank you for taking the time to complete out post-stay survey. We are happy to hear you enjoyed your experience with our staff and breakfast. We hope to see you again soon!Guest ServicesSleep Inn
The staff was wonderful. The hotel was very clean and updated. The complimentary breakfast was beyond expectations and constantly restocked. Check in and check out we're very quick and easy.
Dated
Moldy yogurt in the fridge. Room smelled so terribly of smoke. Had to ask for a different room. Would never stay here again.
The room was very clean. Really nice bathroom and shower. Great location that is close to restaurants and shopping.
Thank you! We hope to see you again!
Dear Ryan,Thank you for taking the time to complete our online survey.On behalf of our entire team, I apologize for not meeting your standards during your recent stay. It is our goal to leave every guest satisfied with their stay, I'm sorry this was not your experience. Your feedback is important to us and will be passed on to our executive housekeeper so this does not happen again. I apologize for any inconvenience caused by theses issues. We hope to get a second chance at giving you a better experience. CheyAnnGuest ServicesSleep Inn