Wonderful place to stay
The hotel itself is beautiful. Loved the Trax Bar and the woman working. The man who checked us in was rather cold and not overly welcoming. The towels in the room smelled weird, and there was old gum on the floor that clearly had been there a while and made the carpet sticky, so I didn't feel comfortable walking around without shoes.
Very unique building, appears to be an old train station that has been transformed into a hotel. Large parking lot, but they do charge $5.30 / day. There are two dining options, a restaurant and a bar open til midnight. Perfect location for visiting University of Scranton.
Loved the view. Nice staff. Comfy beds. Good shower. Walking distance to Steamtown Mall/downtown. Noisy heater. No microwave in room. Breakfast not included. I'd stay there again.
Excellent location and beautiful accommodations
Most of the staff are doing their best. But the place is visibly dirty (it wasn’t always the case; I’ve been staying here since 2018 and it used to be nice). The in-room safe was broken. One of the duvets had stains. The floor in my room was covered in glitter and…staples, which were sharp. The walls and ceilings were covered in dust and cobwebs. The front desk somehow gave my room to someone else in the middle of the night, hours after they checked me into it, resulting in a guest unlocking the door and trying to get in while I was sleeping (thankfully I had the deadbolt on).
The property is definitely past it's heyday, but the history, low-cost parking, central location makes this hotel a convenient stop on our drive grind the Midwest to the East Coast.
It is sad to see that the pictures online do not truly portray the reality of the condition of this property. The exterior of building itself it’s beautiful, however inside this hotel is in need for a total refurbishment. The carpet is old, the walls are old, the bathroom is old, the windows and window sills are old. My window sills had bugs, dirt (small rocks), spider webs, and in addition the “white” curtains were beyond beige not to say black, I arrived there shortly after 9pm so it’s dark outside, for me to be able to still see rhe dirtiness of these curtains/windows can give you an idea of how bad it was. My kids did not even want to stay in the bed, the sheets/thin comforter were old and smell like dampness. The whole room smell damp. The only thing that it seems was renovated was the headboard of the beds, other than that, it was terrible. They placed us in an adjoining room and we could hear the other guests as if they were having a conversation next to us. The back area of the hotel seems abandoned. There is so much more to say, but I’m done… it was the worst experience ever. Be truthful to the pictures you post and the “rating” of your hotel. You are maybe a one star, but no where near a 3. Total disappointment.
the noise air condition was going on and off and we couldnt sleep :-) it was not central air
Love this hotel
it was beautiful place but don't think i should have to pay to park every night
Great trip despite COVID. Clean, friendly and beautiful.
We visited during the pandemic after dropping our son off to school. We saw the photos online and decided to veer off route 80 and swing up to Scranton just to stay at this unique property. Well worth the easy scenic Drive! The history, the congeniality of the staff, and the beauty of the Italian tiled lobby was incredible. They did not have the king room we had booked so they upgraded us to a beautiful corner king suite! The amenities were all great and the coffee in the lobby cafe was excellent. (The showers were nice and standard but if renovated would have taken this place to another level.) All in all what an amazing place to stop! We walked the town at night and then the next day had a quaint breakfast of quiche across from the opulent courthouse at Northern Lights espresso bar. We paid $91 for the stay versus staying at comparable properties in the Poconos for $400! Great value. Would suggest a weekend in Scranton for anyone looking to enjoy beautiful people and architecture!
Beautiful historical place comfortable beds. And kind customer service
Radisson Lackawanna Station Hotel Scranton places you next to Lackawanna County Visitors Bureau and University of Scranton. This 146-room, 3.5-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.
Enjoy dining at Carmens Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and safes.
At Radisson Lackawanna Station Hotel Scranton, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 5 per night, or you can take advantage of the free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Wonderful place to stay
The hotel itself is beautiful. Loved the Trax Bar and the woman working. The man who checked us in was rather cold and not overly welcoming. The towels in the room smelled weird, and there was old gum on the floor that clearly had been there a while and made the carpet sticky, so I didn't feel comfortable walking around without shoes.
Very unique building, appears to be an old train station that has been transformed into a hotel. Large parking lot, but they do charge $5.30 / day. There are two dining options, a restaurant and a bar open til midnight. Perfect location for visiting University of Scranton.
Loved the view. Nice staff. Comfy beds. Good shower. Walking distance to Steamtown Mall/downtown. Noisy heater. No microwave in room. Breakfast not included. I'd stay there again.
Excellent location and beautiful accommodations
Most of the staff are doing their best. But the place is visibly dirty (it wasn’t always the case; I’ve been staying here since 2018 and it used to be nice). The in-room safe was broken. One of the duvets had stains. The floor in my room was covered in glitter and…staples, which were sharp. The walls and ceilings were covered in dust and cobwebs. The front desk somehow gave my room to someone else in the middle of the night, hours after they checked me into it, resulting in a guest unlocking the door and trying to get in while I was sleeping (thankfully I had the deadbolt on).
The property is definitely past it's heyday, but the history, low-cost parking, central location makes this hotel a convenient stop on our drive grind the Midwest to the East Coast.
It is sad to see that the pictures online do not truly portray the reality of the condition of this property. The exterior of building itself it’s beautiful, however inside this hotel is in need for a total refurbishment. The carpet is old, the walls are old, the bathroom is old, the windows and window sills are old. My window sills had bugs, dirt (small rocks), spider webs, and in addition the “white” curtains were beyond beige not to say black, I arrived there shortly after 9pm so it’s dark outside, for me to be able to still see rhe dirtiness of these curtains/windows can give you an idea of how bad it was. My kids did not even want to stay in the bed, the sheets/thin comforter were old and smell like dampness. The whole room smell damp. The only thing that it seems was renovated was the headboard of the beds, other than that, it was terrible. They placed us in an adjoining room and we could hear the other guests as if they were having a conversation next to us. The back area of the hotel seems abandoned. There is so much more to say, but I’m done… it was the worst experience ever. Be truthful to the pictures you post and the “rating” of your hotel. You are maybe a one star, but no where near a 3. Total disappointment.
the noise air condition was going on and off and we couldnt sleep :-) it was not central air
