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Recent guest reviews

Property is outdated needs to be remodeled as soon as possible

Overall experience was very nice! I would stay there again.

There was hardly any toilet paper, there were ants, hair all over the bathroom, the floor was so sticky my flip flops were sticking to the floor. We left and did not sleep there.

First floor room right next to parking lot. Did not demagnetizen my key

The room wasn’t properly cleaned. Food on counter, trash still in basket under the sink, and stains on sheets.

Floor was dirty. Room had a very strong aroma of the spice curry. Windows were open when we got into the room as if they were trying to air the room out. Bug in bedsheets. We left early and did not spend the night.

I arrived at 1:30 in the morning after driving all day only to find that they had given away my reservation. I had a guaranteed late arrival! Thankfully after fifteen minutes on the phone with orbitz, the hotel had a cancellation. Why that guest still had a room and I didn't is a question the moronic front desk clerk couldn't answer. The hotel is very dated and breakfast is a joke granola bars and coffee. Stay away from this place!

This hotel is not convenient from the expressway and is hard to find, even with GPS. When you arrive you will be surprised there is really no lobby. This reminds me of a college dorm, but furnished.

Horrible front desk staff. Was offered a free night stay about 3 weeks ago and still have not received.

double booked my room, room was partially clean, sticky floor, carpet no vacuumed, no setup for pull out bed, front desk staff was busying cleaning rooms, breakfast was never setup

Dirt and hair on bathroom floor and under bed. Bed sheets looked like someone slept in the bed

Great place to stay when you need a home away from home.

Nice room with lots of space. There was a confusion with my payment method but it was all worked out and staff was friendly and considerate.

Check in was friendly. We were just there for the night. There was a bar of soap in the room but no other toiletries or amenities. The bed felt terribly old and uncomfortable. Room was clean and decent for the price.

It was a nice room, great for the price. The bed was not comfortable and could be improved.

The staff was very nice. The room were very clean. We were there for only 1 night, but would stay again.

Great for what we needed, but the whole floor had a stale smell. Staued there for four nights and had no room service.

Highway 315 Wilkes-Barre PA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Extended Stay America - Wilkes-Barre - Hwy. 315 places you within 2 miles (3 km) of popular sights like Mohegan Sun at Pocono Downs and Mohegan Sun Arena. The 72 rooms at this hotel include kitchens, refrigerators, and microwaves.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 72 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Renovated in 2016, Extended Stay America - Wilkes-Barre - Hwy. 315 offers free WiFi in public areas, coffee in a common area, and laundry facilities. RV, bus, and truck parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America - Wilkes-Barre - Hwy. 315

Everyone (9) Couples (4) Business (1) Family (2)
2
Business Business

Property is outdated needs to be remodeled as soon as possible

By , from Wilkes barre pa on May 5, 2020

Review comment responded on May 6, 2020

Henry, thank you for your feedback. We uphold all of the brand standards for quality and service. We are sorry that our hotel fell short of your expectations, and thank you for bringing your concerns to my attention. We appreciate your feedback and hope to welcome you back. Sincerely, Hotel Management

5
Everyone

By on Mar 13, 2020

Review comment responded on Mar 17, 2020

Thank you for your review.

5
Everyone

Overall experience was very nice! I would stay there again.

By on Nov 27, 2019

Review comment responded on Nov 27, 2019

Thank you for your fantastic review! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management

2
Family

There was hardly any toilet paper, there were ants, hair all over the bathroom, the floor was so sticky my flip flops were sticking to the floor. We left and did not sleep there.

By on May 11, 2019

Review comment responded on May 12, 2019

We sincerely apologize for the cleanliness issues you experienced while staying with us. Our goal is to provide clean and comfortable accommodations to each and every guest and we are disappointed that we fell short during your stay. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

5
Everyone

First floor room right next to parking lot. Did not demagnetizen my key

By on Mar 9, 2019

Review comment responded on Mar 9, 2019

Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us, but we regret if any inconvenience caused. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management

3
Friends

The room wasn’t properly cleaned. Food on counter, trash still in basket under the sink, and stains on sheets.

By on Feb 10, 2019

Review comment responded on Feb 20, 2019

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am concerned about the housekeeping service issues you mention. I apologize our housekeeping services did not meet your expectations. Our goal is to ensure you are provided with a clean, comfortable room while you are our guest. Please be assured that cleanliness is of the utmost concern to us and feedback such as yours is taken very seriously. We will coach our team to provide better service and a clean room in the future. We would like the opportunity to be your “home away from home” in the future.

2

not recommended

Everyone

Floor was dirty. Room had a very strong aroma of the spice curry. Windows were open when we got into the room as if they were trying to air the room out. Bug in bedsheets. We left early and did not spend the night.

By on May 6, 2018

Review comment responded on May 7, 2018

Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management

1

stay away

Everyone

I arrived at 1:30 in the morning after driving all day only to find that they had given away my reservation. I had a guaranteed late arrival! Thankfully after fifteen minutes on the phone with orbitz, the hotel had a cancellation. Why that guest still had a room and I didn't is a question the moronic front desk clerk couldn't answer. The hotel is very dated and breakfast is a joke granola bars and coffee. Stay away from this place!

By on Oct 8, 2017

Review comment responded on Oct 10, 2017

First of all, we are so sorry for the difficulties you had at the time of check-in. We definitely want all our guest to have a great stay and we failed to deliver this during your visit. We have discussed your feedback with our entire team and using it as a training tool to improve our service and facilities. We hope you will give us another opportunity to have you as our guest. I am confident we can replace this experience with a more positive memory! Sincerely, Hotel Management

3

only if you have to

Everyone

This hotel is not convenient from the expressway and is hard to find, even with GPS. When you arrive you will be surprised there is really no lobby. This reminds me of a college dorm, but furnished.

By , from Virginia on Sep 28, 2017

Review comment responded on Sep 30, 2017

Michael, thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management

3

never again

Everyone

Horrible front desk staff. Was offered a free night stay about 3 weeks ago and still have not received.

By on Aug 23, 2017

Review comment responded on Aug 25, 2017

Please accept our apologies for not meeting your expectations. We take comments like yours very seriously, so we are looking into where we went wrong. We appreciate you choosing us for your accommodational needs and would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, General Manager

Extended Stay America - Wilkes-Barre - Hwy. 315

1067 Highway 315, Wilkes-Barre, PA 18702
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