Skip to main content
Beginning of main content

Extended Stay America - Wilkes-Barre - Hwy. 315

2.5 out of 5.0

Recent guest reviews

I arrived at 1:30 in the morning after driving all day only to find that they had given away my reservation. I had a guaranteed late arrival! Thankfully after fifteen minutes on the phone with orbitz, the hotel had a cancellation. Why that guest still had a room and I didn't is a question the moronic front desk clerk couldn't answer. The hotel is very dated and breakfast is a joke granola bars and coffee. Stay away from this place!

This hotel is not convenient from the expressway and is hard to find, even with GPS. When you arrive you will be surprised there is really no lobby. This reminds me of a college dorm, but furnished.

Horrible front desk staff. Was offered a free night stay about 3 weeks ago and still have not received.

double booked my room, room was partially clean, sticky floor, carpet no vacuumed, no setup for pull out bed, front desk staff was busying cleaning rooms, breakfast was never setup

Dirt and hair on bathroom floor and under bed. Bed sheets looked like someone slept in the bed

Great place to stay when you need a home away from home.

Nice room with lots of space. There was a confusion with my payment method but it was all worked out and staff was friendly and considerate.

Check in was friendly. We were just there for the night. There was a bar of soap in the room but no other toiletries or amenities. The bed felt terribly old and uncomfortable. Room was clean and decent for the price.

It was a nice room, great for the price. The bed was not comfortable and could be improved.

The staff was very nice. The room were very clean. We were there for only 1 night, but would stay again.

Great for what we needed, but the whole floor had a stale smell. Staued there for four nights and had no room service.

1067 Highway 315 Wilkes-Barre PA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Extended Stay America - Wilkes-Barre - Hwy. 315 places you 1.8 mi (3 km) from Mohegan Sun Arena. This 72-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Pocono Raceway is also 29.7 mi (47.9 km) from this Wilkes-Barre hotel.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

All 72 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

Renovated in 2016, Extended Stay America - Wilkes-Barre - Hwy. 315 offers a fitness center, free WiFi in public areas, and coffee in a common area. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and barbecue grills.

Room options

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Suite, 1 Bedroom, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Extended Stay America - Wilkes-Barre - Hwy. 315

Everyone (5) Business (1) Couples (4) Family (1)
1

stay away

Everyone

I arrived at 1:30 in the morning after driving all day only to find that they had given away my reservation. I had a guaranteed late arrival! Thankfully after fifteen minutes on the phone with orbitz, the hotel had a cancellation. Why that guest still had a room and I didn't is a question the moronic front desk clerk couldn't answer. The hotel is very dated and breakfast is a joke granola bars and coffee. Stay away from this place!

By on Oct 8, 2017

Review comment responded on Oct 10, 2017

First of all, we are so sorry for the difficulties you had at the time of check-in. We definitely want all our guest to have a great stay and we failed to deliver this during your visit. We have discussed your feedback with our entire team and using it as a training tool to improve our service and facilities. We hope you will give us another opportunity to have you as our guest. I am confident we can replace this experience with a more positive memory! Sincerely, Hotel Management

3

only if you have to

Everyone

This hotel is not convenient from the expressway and is hard to find, even with GPS. When you arrive you will be surprised there is really no lobby. This reminds me of a college dorm, but furnished.

By , from Virginia on Sep 28, 2017

Review comment responded on Sep 30, 2017

Michael, thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management

3

never again

Everyone

Horrible front desk staff. Was offered a free night stay about 3 weeks ago and still have not received.

By on Aug 23, 2017

Review comment responded on Aug 25, 2017

Please accept our apologies for not meeting your expectations. We take comments like yours very seriously, so we are looking into where we went wrong. We appreciate you choosing us for your accommodational needs and would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, General Manager

1

horrible place to stay

Everyone

double booked my room, room was partially clean, sticky floor, carpet no vacuumed, no setup for pull out bed, front desk staff was busying cleaning rooms, breakfast was never setup

By on May 24, 2017

Review comment responded on May 26, 2017

We are sorry you encountered some issues with housekeeping services during your stay. It is very unusual for our Front Desk team to be unresponsive to the needs of a guest when made aware of an issue, and our housekeeping staff delivers outstanding service. We sincerely apologize this was not the case during your stay. We have shared your feedback with our housekeeping as well as our front desk team, and will use this as a training opportunity to improve our service delivery. Please come back and stay with us again. Sincerely, General Manager

2

not good

Everyone

Dirt and hair on bathroom floor and under bed. Bed sheets looked like someone slept in the bed

By on Dec 18, 2016

5

great room

BusinessTravelers

Great place to stay when you need a home away from home.

By on Dec 21, 2015

3

valentines weekend

Couples

Nice room with lots of space. There was a confusion with my payment method but it was all worked out and staff was friendly and considerate.

By on Feb 16, 2014

2

sufficient, not great.

Families

Check in was friendly. We were just there for the night. There was a bar of soap in the room but no other toiletries or amenities. The bed felt terribly old and uncomfortable. Room was clean and decent for the price.

By on Jan 17, 2011

3

cheap rates

Couples

It was a nice room, great for the price. The bed was not comfortable and could be improved.

By on Oct 11, 2009

3

getaway for 1 night

Couples

The staff was very nice. The room were very clean. We were there for only 1 night, but would stay again.

By on Sep 21, 2009