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Hilton Garden Inn Wilkes Barre

3.0 out of 5.0

Recent guest reviews

I would highly recommend this hotel and would certainly stay here again. It's location is close to many attractions and things to do, which was very convenient for us. The staff was WONDERFUL from check in to check out.

Nice staff, room was incredibly clean and quiet. The location was conveniently close to the Mohegan casino.

The staff was very pleasant and courteous. Our room was clean and comfortable.

My wife and I enjoyed our first stay at this hotel chain. The location was easy to get to and from. Close to I 81. Plenty of restaurants close by. Very nice. I will.stay at this hotel again.

While it was a little far from the Fairgrounds where the event I was participating in was held, the location right off the Interstate made it easier. The hotel itself was fine better than what was available adjacent to the event.

This was a couples getaway. We enjoy shopping and then taking the hotel shuttle over to the casino. We had a great dinner at Bar Louie's and this particular night they had a great band. The hotel staff is very friendly and helpful. We recommend purchasing the breakfast at the hotel as it is affordable and very good. We highly recommend this hotel.

Though my stay was brief, just to sleep, the hotel had a beautiful lobby & welcoming atmosphere, with pink lemonade (no time to taste). All staff, from those at the reception desk & breakfast servers were friendly & professional. The maids I encountered in the hall were friendly also. Our group sat outside before dinner for wine & chocolates in a very pleasant seating area. The view outside my room wasn't interesting (a large parking lot), but this was not a vacation & I didn't expect a resort; we were in Wilkes-Barre for a family gathering.

VERY NICE EXPERIENCE, HILTON GARDEN INSS ARE ONE OF MY FAVORITES!

Worse Hilton Garden Inn we have stayed at. Driving across Us & stayed at many. Light didn't work, carpet dirty, faucet didn't work right, and thermostat broken! Hot all night. Staff not welcoming at all.

I stayed one night on a road trip. After a long day of driving this was a very comfortable place to stay with better than average room quality, bed quality and bedding. The next morning I happily filled my water bottle with cold fruit tea available in the lobby.

Loved this hotel! Friendly, adaptable staff ...clean, attractive room ..and easy access off/on the 81. Definitely recommend it!

Perfect stop for my long drive and I got a really good value! The room was very comfortable...with room to do yoga. The hotel was very convenient from I-81. I will stay here again.

The staff were all very helpful,friendly and efficient.The breakfast buffet was excellent and the staff were friendly and efficient.We have stayed here before and will return again..

1. HGI-WB charges $10.95 for breakfast. Last time I stayed at a HGI property (upstate NY), it was included. I went to McDonalds :( 2. It's been awhile, but I remember forgetting my toothbrush and toothpaste once before and the hotel provided them complimentary. Cost me $3 at HGI-WB. 3. Wallpaper is begining to peel in places in the bathroom (Room 102). Tacky. 4. Had lukewarm water for showering after work on Thursday (5:30 pm). 5. Overheard a conversation on Friday morning at the front desk - one staff person to another, "They ought to apply for a job here. They'll hire anybody." I looked at him - and had to agree. 6. The cookies were good - thx. 7. Wed evening staff recommended Room 102 - "close to an exit & my car." Actually, she was great. 8. But - I will probably go back to a Hampton property, next opportunity.

This was a great place to stay! Lots of restaurants nearby, the hotel was easy to get to, nice rooms. All around a good experience. :) The only thing I would recommend is to watch out for events going on at the arena nearby which can snarl up traffic pretty bad.

Nice hotel. Comfortable. Clean. Small pool. Located next to restaurants and shopping. Convenient. Particularly nice lounge area in front. Computer access, comfortable couches, fireplace. Staff not especially friendly.

Great location with plenty of nice restaurants, variety of shopping/stores(target, walmart, marshalls, bestbuy, big shopping mall), and entertainment. Nearby upscale casino. All under 10 minutes from hotel. Would defenitly stay again or recommand to family or friend.

New, clean, great breakfast, next to wonderful Japanese restaurant and mall. Easy access from highway.

Lovely property with great access to major highways. Nice room. A/C unit rather noisy. I first tried booking via phone directly and was told "no rooms available" for a block of rooms reserved for a wedding. The reservation clerk was not helpful and I don't think she even checked. [...] The front desk staff did not provide any helpful service when we checked in on a Friday and did not seem to really want to provide any service or information about the area. The weekend front desk day clerk was helpful and friendly. The shuttle driver was a wonderful person-friendly and accommodating. She deserves a raise! I would recommend visiting a nearby restaurant for breakfast as the hotel breakfast was not well prepared and not worth the money.

hotel was fine but when you expect a pool and there is none availlable than there is a damper on your whole vacation

Room options

One King Bed

King 1 | Sleeps 2

Two queen Beds

Queen 2 | Sleeps 4

Two Queen Beds, Accessible

Queen 2 | Sleeps 4

One King Bed, Accessible

King 1 | Sleeps 2

Guest reviews for Hilton Garden Inn Wilkes Barre

Everyone (4) Business (5) Couples (7) Family (5) Other (4)
4
Everyone

I would highly recommend this hotel and would certainly stay here again. It's location is close to many attractions and things to do, which was very convenient for us. The staff was WONDERFUL from check in to check out.

By on Feb 6, 2017

Review comment responded on Feb 13, 2017

Thanks so much for taking the time to leave a great review. We pride ourselves on exceptional customer service and ideal accommodations, and we're so glad you enjoyed your time with us. Hope to see you again soon!

5

excellent stay

Everyone

Nice staff, room was incredibly clean and quiet. The location was conveniently close to the Mohegan casino.

By on Nov 6, 2016

4

nice area. close to shopping and colleges.

Everyone

The staff was very pleasant and courteous. Our room was clean and comfortable.

By on Aug 29, 2016

5

first time at this hotel chain

Everyone

My wife and I enjoyed our first stay at this hotel chain. The location was easy to get to and from. Close to I 81. Plenty of restaurants close by. Very nice. I will.stay at this hotel again.

By , from delaware on Aug 22, 2016

4

good hotel for a road warrior

BusinessTravelers

While it was a little far from the Fairgrounds where the event I was participating in was held, the location right off the Interstate made it easier. The hotel itself was fine better than what was available adjacent to the event.

By on Oct 3, 2015

5

couple getaway

Couples

This was a couples getaway. We enjoy shopping and then taking the hotel shuttle over to the casino. We had a great dinner at Bar Louie's and this particular night they had a great band. The hotel staff is very friendly and helpful. We recommend purchasing the breakfast at the hotel as it is affordable and very good. We highly recommend this hotel.

By on Jan 6, 2015

4

staff courteous

Families

Though my stay was brief, just to sleep, the hotel had a beautiful lobby & welcoming atmosphere, with pink lemonade (no time to taste). All staff, from those at the reception desk & breakfast servers were friendly & professional. The maids I encountered in the hall were friendly also. Our group sat outside before dinner for wine & chocolates in a very pleasant seating area. The view outside my room wasn't interesting (a large parking lot), but this was not a vacation & I didn't expect a resort; we were in Wilkes-Barre for a family gathering.

By on Aug 9, 2014

4

good location, convenient

BusinessTravelers

VERY NICE EXPERIENCE, HILTON GARDEN INSS ARE ONE OF MY FAVORITES!

By on Aug 4, 2014

2

oops

Couples

Worse Hilton Garden Inn we have stayed at. Driving across Us & stayed at many. Light didn't work, carpet dirty, faucet didn't work right, and thermostat broken! Hot all night. Staff not welcoming at all.

By on Nov 1, 2013

4

welcome overnight stop

Singles

I stayed one night on a road trip. After a long day of driving this was a very comfortable place to stay with better than average room quality, bed quality and bedding. The next morning I happily filled my water bottle with cold fruit tea available in the lobby.

By on Sep 10, 2013