The staff is extremely friendly. Rooms are clean and roomy. Beds are extremely comfortable! Restaurants within walking distance. Not sure why they don't have free breakfast here though.
The only small thing that bothered me was that I had the chills and needed an extra blanket. I called the front desk and asked for an additional blanket. It never arrived. I fell asleep and that was the end of it. I did raise the temperature in the room way up so eventually I warmed up.
I would highly recommend this hotel and would certainly stay here again. It's location is close to many attractions and things to do, which was very convenient for us. The staff was WONDERFUL from check in to check out.
Nice staff, room was incredibly clean and quiet. The location was conveniently close to the Mohegan casino.
The staff was very pleasant and courteous. Our room was clean and comfortable.
My wife and I enjoyed our first stay at this hotel chain. The location was easy to get to and from. Close to I 81. Plenty of restaurants close by. Very nice. I will.stay at this hotel again.
While it was a little far from the Fairgrounds where the event I was participating in was held, the location right off the Interstate made it easier. The hotel itself was fine better than what was available adjacent to the event.
This was a couples getaway. We enjoy shopping and then taking the hotel shuttle over to the casino. We had a great dinner at Bar Louie's and this particular night they had a great band. The hotel staff is very friendly and helpful. We recommend purchasing the breakfast at the hotel as it is affordable and very good. We highly recommend this hotel.
Though my stay was brief, just to sleep, the hotel had a beautiful lobby & welcoming atmosphere, with pink lemonade (no time to taste). All staff, from those at the reception desk & breakfast servers were friendly & professional. The maids I encountered in the hall were friendly also. Our group sat outside before dinner for wine & chocolates in a very pleasant seating area. The view outside my room wasn't interesting (a large parking lot), but this was not a vacation & I didn't expect a resort; we were in Wilkes-Barre for a family gathering.
VERY NICE EXPERIENCE, HILTON GARDEN INSS ARE ONE OF MY FAVORITES!
Worse Hilton Garden Inn we have stayed at. Driving across Us & stayed at many. Light didn't work, carpet dirty, faucet didn't work right, and thermostat broken! Hot all night. Staff not welcoming at all.
I stayed one night on a road trip. After a long day of driving this was a very comfortable place to stay with better than average room quality, bed quality and bedding. The next morning I happily filled my water bottle with cold fruit tea available in the lobby.
Loved this hotel! Friendly, adaptable staff ...clean, attractive room ..and easy access off/on the 81. Definitely recommend it!
Perfect stop for my long drive and I got a really good value! The room was very comfortable...with room to do yoga. The hotel was very convenient from I-81. I will stay here again.
The staff were all very helpful,friendly and efficient.The breakfast buffet was excellent and the staff were friendly and efficient.We have stayed here before and will return again..
1. HGI-WB charges $10.95 for breakfast. Last time I stayed at a HGI property (upstate NY), it was included. I went to McDonalds :( 2. It's been awhile, but I remember forgetting my toothbrush and toothpaste once before and the hotel provided them complimentary. Cost me $3 at HGI-WB. 3. Wallpaper is begining to peel in places in the bathroom (Room 102). Tacky. 4. Had lukewarm water for showering after work on Thursday (5:30 pm). 5. Overheard a conversation on Friday morning at the front desk - one staff person to another, "They ought to apply for a job here. They'll hire anybody." I looked at him - and had to agree. 6. The cookies were good - thx. 7. Wed evening staff recommended Room 102 - "close to an exit & my car." Actually, she was great. 8. But - I will probably go back to a Hampton property, next opportunity.
This was a great place to stay! Lots of restaurants nearby, the hotel was easy to get to, nice rooms. All around a good experience. :) The only thing I would recommend is to watch out for events going on at the arena nearby which can snarl up traffic pretty bad.
Nice hotel. Comfortable. Clean. Small pool. Located next to restaurants and shopping. Convenient. Particularly nice lounge area in front. Computer access, comfortable couches, fireplace. Staff not especially friendly.
Great location with plenty of nice restaurants, variety of shopping/stores(target, walmart, marshalls, bestbuy, big shopping mall), and entertainment. Nearby upscale casino. All under 10 minutes from hotel. Would defenitly stay again or recommand to family or friend.
Located within a leisurely stroll of Mohegan Sun Arena, Hilton Garden Inn Wilkes Barre is within a few miles (5 km) of Susquehanna River. This 123-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center. Located centrally in Wilkes-Barre, it's connected to a shopping center and also close to Mohegan Sun at Pocono Downs and Seven Tubs Natural Area.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.
All 123 rooms feature iPod docks, microwaves, and refrigerators. 27-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also available.
At Hilton Garden Inn Wilkes Barre, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
The staff is extremely friendly. Rooms are clean and roomy. Beds are extremely comfortable! Restaurants within walking distance. Not sure why they don't have free breakfast here though.
The only small thing that bothered me was that I had the chills and needed an extra blanket. I called the front desk and asked for an additional blanket. It never arrived. I fell asleep and that was the end of it. I did raise the temperature in the room way up so eventually I warmed up.
I would highly recommend this hotel and would certainly stay here again. It's location is close to many attractions and things to do, which was very convenient for us. The staff was WONDERFUL from check in to check out.
Thanks so much for taking the time to leave a great review. We pride ourselves on exceptional customer service and ideal accommodations, and we're so glad you enjoyed your time with us. Hope to see you again soon!
Nice staff, room was incredibly clean and quiet. The location was conveniently close to the Mohegan casino.
The staff was very pleasant and courteous. Our room was clean and comfortable.
My wife and I enjoyed our first stay at this hotel chain. The location was easy to get to and from. Close to I 81. Plenty of restaurants close by. Very nice. I will.stay at this hotel again.
While it was a little far from the Fairgrounds where the event I was participating in was held, the location right off the Interstate made it easier. The hotel itself was fine better than what was available adjacent to the event.
This was a couples getaway. We enjoy shopping and then taking the hotel shuttle over to the casino. We had a great dinner at Bar Louie's and this particular night they had a great band. The hotel staff is very friendly and helpful. We recommend purchasing the breakfast at the hotel as it is affordable and very good. We highly recommend this hotel.
Though my stay was brief, just to sleep, the hotel had a beautiful lobby & welcoming atmosphere, with pink lemonade (no time to taste). All staff, from those at the reception desk & breakfast servers were friendly & professional. The maids I encountered in the hall were friendly also. Our group sat outside before dinner for wine & chocolates in a very pleasant seating area. The view outside my room wasn't interesting (a large parking lot), but this was not a vacation & I didn't expect a resort; we were in Wilkes-Barre for a family gathering.
Thank you for staying with us. We hope to see you back again!