Fairfield Inn & Suites Wilkes-Barre Scranton2.5 out of 5.0
Recent guest reviews
We are doing our radio station event there. The staff is top notch breakfast was good room was clean. The decor was awesome and we had a great time . We will be back August 18th to 20th for our event I would recommend this hotel to anyone for rest or just to enjoy the weekend this is the place.
Had to come to Wilkes-Barre to work for my company for a week and this is where I stayed. Had a great breakfast, great indoor pool, and hot tub. The room was clean with nice Linens and comfortable bed. The hotel was quiet, there was plenty of parking and it was in an area of town that is near the malls and shopping. When I come to town again I will definitely stay here.
Turned into an extra day great service and quality cleaned room. Nice accomodating front end staff, very clean, early breakfast with a smile. Coffee always full, you name it they nailed it. Nice place to stay.
I didn't expect much but it's never a good sign if the elevator isn't cleaned regularly & has its own dust bunnies. There were fingernail clippings left under the bed. Supply & maintenance doors hung open at every turn. Kinda lazy upkeep overall. From the state of the rooms, I wouldn't trust the cleanliness of the pool... But the breakfast room attendant was a kind person.
We stayed one night and found this hotel to be very comfortable. We were pleasantly surprised to find out that they offered a free shuttle to and from the Mohegan Sun Casino. Beds were comfortable and great shower pressure! We would definitely stay here again.
Stayed here because it is so my h cheaper than the Mohegan Sun. They offer a shuttle to the casino. Bedding was great. Room upgrade great for guest of the day!! ☺ Staff very nice. Breakfast typical free fare.
Rooms were very nice and clean .the beds were so comfortable. The staff was welcoming and friendly, went out of their way to meet our needs would recommend this property , breakfast was good lots of variety
This hotel was a very pleasant surprise given we've stayed at two other hotels in the are and both were terribly uncomfortable beds. This bed was very comfortable which is saying a lot from someone who is headed home to a Temperpedic adjustable cloud!! The staff was very friendly and accommodating. I travel with physical limitations and found that the king suite was well fitted with appropriate assistive devices to make travel safer and more comfortable. I do travel with a genuine service dog, and I found the staff to be VERY knowledgeable as to ADA compliance concerning SD's. It's very helpful to have folks who know what is expected of and what defines a true SD from a "purse baby." They understand that mine is a WORKING DOG and NOT a PET. I really appreciated that. Our teen son really enjoyed a relaxing pool experience and there was a large semi-enclosed courtyard grassy area where my SD could play on his "downtime". Breakfast was the usual offerings and the area kept neat and clean. There was fresh-cut melon as well. All in all a very pleasant stay!! This will be a regular stop on future trips to New England.
I was impressed many times over by our stay, and it began before our arrival. I received an email to check in via the app. Upon signing up, I was delighted that there were options for requests, as well as the ability to chat with the staff. I had forgotten to call to request a chemical free clean room. I sent a message which was returned with an affirmative. I arrived around 7pm, and check-in was a breeze. There was a slight hiccup that our reservation did not include all of my family members, but that was not a problem. I believe this was a hiccup via Expedia. I was also informed that we were the "guest of the day". I didn't know that this was a possibility. We received a small bag filled with snacks, some pieces of chocolate, and two bottles of water. On top of that, we received bonus points AND an upgraded room. WoW!! Our room had an extra seating area which made for a comfortable place to visit with my cousin who I was meeting in the area to go shopping. I had requested extra feather pillows, and that along with all of my other requests was met. The bed was perfect! It was firm, yet still soft. We had a long drive ahead of us in the morning, and I really didn't want to get up in the morning, but I did feel rested. I took my son down to breakfast while my husband brought our things down to the car. The breakfast staff was amongst the best I had the pleasure of meeting for a self-serve breakfast. The younger of the two staff members helped bring things to our table and was working hard to make each guest feel welcome and taken care of. Upon leaving, I noticed another staff member working just as hard to take care of the guests. While I shopped with my cousin, my husband took my son, and my cousins son, and her 1/2 brother to the pool to swim. Everyone enjoyed their time in the pool. Towels were available for them to use to dry off with after they were done. Thank you for making our stay an enjoyable one.
We have come to expect a good nights stay at a Fairfield Inn. The Wilkes-Barre location did not disappoint. Nice first floor room that was very comfortable and clean. Good location close to the interstate, gas and restaurants. The breakfast was a good buffet with hot eggs and sausage. The items offered included fruit, cereal (hot/cold) toast-able items and the ever popular waffles. Enough goodies to get back on the road well fueled. Good stop.
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
Fairfield Inn & Suites Wilkes-Barre Scranton places you 1.3 mi (2.2 km) from Mohegan Sun Arena. This hotel has 110 rooms and welcomes guests with conveniences like free breakfast, a casino, and an indoor pool. Pocono Raceway is also 28.8 mi (46.4 km) from this Wilkes-Barre hotel.
Start your day off right with a free continental breakfast.
The 110 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include coffee makers, free local calls, and hair dryers.
Fairfield Inn & Suites Wilkes-Barre Scranton features a casino, an indoor pool, and a fitness center. There's free parking and a free area shuttle. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 390 reviews