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Recent guest reviews

The location is excellent, with parking, in the center square. The room was spacious and clean. Staff was very friendly and helpful. If I have business in Wilkes Barre in the future, I would definitely stay again.

The food & lounge were very good, the beds were very comfortable, the staff was very plesant & customer service oriented, the shower head was difficult to change settings on & the bathroom door frame paint should be repaired.

Everything and everyone were great! Although we don’t consider ourselves handicapped yet, it was nice to see that the handicapped bathrooms are available if needed.

This hotel had everything we needed. They had all the little amenities in the room that some hotels are doing away with like coffee in the room, iron and ironing board, extra blanket, there was even a rubber ducky in the bathroom! The continental breakfast had plenty of hot and cold food to choose from which was very good. There were so many places to walk to also. It's in the heart of the historic district which we also enjoyed. All the staff we dealt with were very friendly. We would stay there again.

This place was okay, very dated though and needs some updates if they’re going to charge what they do. The room had an odd smell to it as soon as we walked in. The outdoor pool was okay, just had a super slippery bottom which made it hard to walk inside the pool with a small child. We spent a lot of money for a one night stay, I just don’t think it was worth what was paid.

We stayed at the hotel on our way back from Florida to New England, Great Hotels. Front Desk Staff was excellent. Room was very clean and comfortable. Great restaurant around the corner for dinner. Would stay again for sure.

Perfect location and amazing breakfast! Everyone was so nice!

Everthing was nice , no vending or ice on my floor but it was fine

Door key card never worked. Staff had to come 5 different times to open with a portable device. Very inconvenient. The hotel had rented out their event center for a party and the band played loudly until 1 am, unable to sleep.

Big room, very clean. Would stay here again. this is a filler sentence. This is another filler sentence

We stayed two nights while visiting family in the area. The staff could not be more friendly and welcoming, and we loved our stay. The room was very comfortable and quiet, and we were happy to discover a minifridge and microwave in the room. The complementary breakfast was very extensive, with eggs, homefries, all kinds of bread for toasting, waffles, pancakes, cereal, fruit --- pretty much anything you would want. Free parking is right out back. The hotel is near movies, restaurants, and the lovely city square

The staff was exceptional. Happy and helpful. The facility was a bit dated, but was well kept and clean. The only problem I had was a bad showerhead. More water squirted on the wall than came out the showerhead itself. This caused water to spill over the edge of the tub and onto the floor. Not really a big issue, but if enough water were to spill over, it would get into the carpet and potentially cause a mold issue. I did report this the first day of my stay, but it was not resolved over the 3 days I was there. All in All, I would stay there again.

Staff was great, and the room was clean and comfortable. The breakfast was adequate.

Nice and convenient location. There is not much you can do in that town anyway so this being in the heart of town makes a difference

Great place to stay, right down town and convenient

great place to stay at this place in Wilkes Barre PA

E Market St. Wilkes-Barre PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located 2.2 mi (3.5 km) from Mohegan Sun Arena, Best Western Plus Wilkes Barre Center City is within a 10-minute drive of other popular attractions like Mohegan Sun at Pocono Downs. This 75-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's connected to the convention center in central Wilkes-Barre, and a short drive from Susquehanna River and Wyoming Seminary.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

Best Western Plus Wilkes Barre Center City's 75 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free newspapers, free local calls, and safes.


Property features

Guests staying at Best Western Plus Wilkes Barre Center City enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle during limited hours for USD 20.00 per room one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Suite, 1 King Bed, Hot Tub, City View

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Kitchenette (with Single Sofabed)

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking, Kitchenette

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Wilkes Barre Center City

Everyone (12) Couples (6) Business (4) Family (9) Friends (1)
5
Everyone

By on Nov 5, 2019

Review comment responded on Nov 6, 2019

Thank you so much for the review of our hotel! We look forward to seeing you again, if ever in the area! Warm Regards,

5
Friends

The location is excellent, with parking, in the center square. The room was spacious and clean. Staff was very friendly and helpful. If I have business in Wilkes Barre in the future, I would definitely stay again.

By on Nov 2, 2019

Review comment responded on Nov 4, 2019

Thank you so much for the wonderful review! And thank you for taking the time out to comment on your recent stay here with us! I am so pleased to hear that you enjoyed everything from the rooms to the front desk staff! We look forward to seeing you again, if you are ever in the are!

4
Family

The food & lounge were very good, the beds were very comfortable, the staff was very plesant & customer service oriented, the shower head was difficult to change settings on & the bathroom door frame paint should be repaired.

By on Oct 2, 2019

5
Everyone

Everything and everyone were great! Although we don’t consider ourselves handicapped yet, it was nice to see that the handicapped bathrooms are available if needed.

By on Oct 2, 2019

2
Everyone

By on Sep 2, 2019

5
Family

This hotel had everything we needed. They had all the little amenities in the room that some hotels are doing away with like coffee in the room, iron and ironing board, extra blanket, there was even a rubber ducky in the bathroom! The continental breakfast had plenty of hot and cold food to choose from which was very good. There were so many places to walk to also. It's in the heart of the historic district which we also enjoyed. All the staff we dealt with were very friendly. We would stay there again.

By on Sep 2, 2019

3
Family with small children Family

This place was okay, very dated though and needs some updates if they’re going to charge what they do. The room had an odd smell to it as soon as we walked in. The outdoor pool was okay, just had a super slippery bottom which made it hard to walk inside the pool with a small child. We spent a lot of money for a one night stay, I just don’t think it was worth what was paid.

By , from Akron on Jul 22, 2019

5
Everyone

By on Jun 9, 2019

Review comment responded on Jun 11, 2019

Dear Anonymous, Thank you for taking the time to rate your experience with us. We appreciate you providing us with valuable feedback and we hope you will visit us again in the future! Warmest Regards, Gus Genetti, Owner

5
Family

We stayed at the hotel on our way back from Florida to New England, Great Hotels. Front Desk Staff was excellent. Room was very clean and comfortable. Great restaurant around the corner for dinner. Would stay again for sure.

By , from Boston on Apr 28, 2019

Review comment responded on Apr 30, 2019

Dear NewEnglandBound, Thank you for taking the time to write us a review about your stay. We are happy to have had the chance to host you during your trip from Florida to New England and we hope you will visit us again in the future. Warmest Regards, Gus Genetti, Owner

5
Everyone

Perfect location and amazing breakfast! Everyone was so nice!

By on Mar 18, 2019

Review comment responded on Mar 19, 2019

Dear Weekend, Thank you for taking the time to review your stay with us. We appreciate your feedback and your kind comments towards our staff and our breakfast, and we hope to welcome you back in the future! Warmest Regards, Gus Genetti, Owner

Best Western Plus Wilkes Barre Center City

77 E Market St., Wilkes-Barre, PA 18701
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