It was great nicely cleaned even though I also Sanitized the room , besides a dead bug I found on the bed which Most likely came from outside but overall the room was very big clean & Comfortable the staff were very friendly and the Lobby was very clean I would definitely stay there again
Liked pool hot tub area and breakfast buffet Hot tub needs some maintence
It was a Great location and very clean. Staff was very accommodating
It was clean and very close to many amenities. Staff was very friendly.
Everything was nice. Locations to restaurants was a plus.
Fantastic staff, really went out of their way to us
Relatively new clean hotel. The shower feature did not work properly.
Very nice hotel near I 81. The shower was not working properly and there were a few surprising maintenance issues for such a new hotel.
Had a great time. Hotel was a great addition to trip
The room was nice. it is what I expected to have.
Very nice as usual for Hilton properties. The only negative encounter was not having remote access to the front desk when my room key would not unlock the back door to the hotel. I had to walk all the way around to the main entrance with my bags. Front desk personnel were very cordial.
Everything is excellent. It is clean. The room is big. And the breakfast is super good. I was surprised that it was only rated a two-star hotel. It also seems like a new hotel.
I enjoy nice bedding, and this hotel met my expectations.
Good clean hotel with breakfast provided!! Staff was excellent and room was very nice.
The room was fine, shower only but spacious, the usual Hampton Inn--a plus was that there was no stuffy, smoky or moldy smells even near the pool. The bed, though fluffy on the top was not as comfortable as we had come to expect from Hampton Inns. The stay was fine, which was what we were looking for. Lots of restaurants nearby.
Hotel was nice room description listed a stall shower..room did not have one & the hotel staff stated the room I booked didn't have had one. I dont know if [...]or hotel mislabled room but I was disappointed. Also listed a complimentary breakfast buffet that was no more than a continential breakfast. I really dont know if I stay here again too many misrepresented concerns.
Mohegan Sun Arena is a short stroll from Hampton Inn & Suites Wilkes-Barre/Scranton, and other popular attractions like Mohegan Sun at Pocono Downs are within a 10-minute drive. This 113-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM.
All 113 rooms provide coffee makers, free weekday newspapers, and free local calls. 49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include ironing boards and desks.
At Hampton Inn & Suites Wilkes-Barre/Scranton, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
It was great nicely cleaned even though I also Sanitized the room , besides a dead bug I found on the bed which Most likely came from outside but overall the room was very big clean & Comfortable the staff were very friendly and the Lobby was very clean I would definitely stay there again
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. We understand the increased concerns when traveling these days and insure you our goal remains for each of our guests to experience a “perfect & safe stay” After reading your survey, I can see we certainly could have done a better job. We will continue to strive for perfection and hope you will consider staying with us again should your travels bring you back our way.
Liked pool hot tub area and breakfast buffet Hot tub needs some maintence
Thank you so much for staying with us and for letting me know how we are doing. It is very rewarding when we hear someone has enjoyed their stay and the team has done their part to make a favorable experience. We will be resurfacing our hot tube in coming days. We hope to see you again, whenever your travel plans bring you back our way.
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit” After reviewing your survey, I can see we certainly could have done a better job. We will continue to strive for perfection and hope you will consider staying with us again should your travels bring you back our way.
It was a Great location and very clean. Staff was very accommodating
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect stay” I am happy to hear you enjoyed your recent visit with us and hope we will see you whenever your travels bring you back our way. It takes a team and I am very fortunate to work with such a dedicated group. I am proud to hear we may have helped make your visit with us a bit more enjoyable. I will be sure to share your kind words with our entire team.
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements are needed to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”. It appears you enjoyed your visit but see we could have done a better job. Your feedback offers helpful direction for us to focus our attention. We hope to see you whenever your travel plans bring you back our way.
It was clean and very close to many amenities. Staff was very friendly.
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect stay” I am happy to hear you enjoyed your recent visit with us and hope we will see you whenever your travels bring you back our way. It takes a team and I am very fortunate to work with such a dedicated group. I am proud to hear we may have helped make your visit with us a bit more enjoyable. I will be sure to share your kind words with our entire team.
Everything was nice. Locations to restaurants was a plus.
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”. I am pleased to hear you enjoyed your recent visit with us and hope we will see you whenever your travels bring you back our way. Please let me know if there is anything else we might have done differently to make your next stay more enjoyable.
Fantastic staff, really went out of their way to us
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect stay”. I am pleased to hear you enjoyed your recent visit and hope you will stay with us whenever your travels bring you back our way. Please let me know if there is anything we might have done differently to make your stay more enjoyable. Thank you so much for your kind words
Relatively new clean hotel. The shower feature did not work properly.
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”. It appears you enjoyed your visit but see we could have done a better job. Your feedback offers helpful direction for us to focus our attention. Please let me know if there is anything else we might have done differently to make your stay more enjoyable.
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements are needed to our service and accommodations. We understand the increased concerns when traveling these days and insure you our goal remains for each of our guests to experience a “perfect & safe stay” It appears you enjoyed your visit but see we could have done a better job. Your feedback offers helpful direction for us to focus our attention. We hope to see you whenever your travel plans bring you back our way.