Hampton Inn & Suites Wilkes-Barre/Scranton2.5 out of 5.0
Recent guest reviews
We stayed at this hotel on our trip south. First of all the staff were great. They went above and beyond to make our stay pleasant. The rooms were clean. Our room had a sofa bed couch. It was dated and was a saggy couch to sit on. The room was set up a little weird. The TV wasn't very viewable from the couch since the TV was attached to the dresser and had a limited swivel capability. It was also a small TV compared to other hotels we have stayed. The bed was too firm for my comfort. In summary the room was clean, quiet and the staff were great, but certain changes would make it better.
We stayed as wedding guest. The hotel was very nice and clean. All the staff were so friendly especially the young lady at the Concierge desk. The continental breakfast has such a variety to choose from.
This is one of the best Hamptons that we have stayed in recently. Wilkes-Barre is a halfway point when we travel east, and we will be happy to return. The rooms were well appointed and clean. The staff should be commended on their housekeeping.
From the check in to checkout you feel like your being welcomed into the staffs own home. Clean well maintained rooms, fresh variety of breakfast items, 24 hour coffee service and evening cookies all make it the Top destination.
When the Hilton Honors representative was difficult to deal with over the phone about using points for my stay, the Hampton Inn reception desk personnel went above and beyond to see that i was well cared for and did all they could do to assist me with the difficult Hilton Honors people. I've traveled extensively over the years and can honestly say that I've never been better treated than I was at this lovely hotel, especially by Alisa and Kasey. The coffee was ready early the next morning when we left and the morning desk person was very nice too. We loved our stay!
We stayed here many times. The staff is always friendly and helpful. The rooms are always clean and the beds comfortable. The breakfast makes up for the slight increase in price compared to other hotels in area. We would spend more to buy breakfast than the difference in price. And the food is good.
Good value, friendly and efficient staff, room very clean, common areas clean and adequate, breakfast just so-so but adequate. The location was close to restaurants, shopping, and expressway. Hotel was quiet.
We love Hampton Inns and this one is particularly nice! Lots of rooms, plenty of space, great variety of breakfast choices, all at a reasonable price. Would recommend you stay here. Nice and quiet with many restaurant choices close by.
I travel all over the country and have stayed at several different hotels and chains. I always find Hampton Inns to be one of the best. The Hampton Inn & Suites in Wilkes Barre was even better. Room was clean the Fitness center was much better then most. Good healthy choices for breakfast and an over all friendly staff.
Went for a one night stay with a friend. Hotel very clean and front desk staff very nice. Room was beautiful asks the bed was so comfortable! The pool and hot tub were nice and relaxing. Located nearby stores and restaurants so very convenient. I would definitely return!
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 746 reviews