Best Western Plus Wilkes Barre-Scranton Airport Hotel in Scranton

Rooms

All of Best Western Plus Wilkes Barre-Scranton Airport Hotel's 98 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and video-game consoles.

Property features

Guests of Best Western Plus Wilkes Barre-Scranton Airport Hotel have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this ski hotel include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

$77* Per night/room Dec 13 - Dec 14

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

Check-in: 3 PM
Check-out: 11 AM

Special Check-in Details

24-hour airport transportation is available on request. Fees may apply. Guests must make arrangements in advance by contacting the property.

Payment types

Kids + Beds

Rollaway/extra beds are available for USD 10.0 per night

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, Mastercard, and Visa.
Debit cards aren't accepted.
This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
The seasonal pool is open from July to September.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Holiday Inn Express Wilkes-Barre/Scranton Airport Avoca
Holiday Inn Express Wilkes-Barre/Scranton Airport Hotel Avoca
Holiday Express Wilkes-Barre/Scranton Airport Avoca
Airport Hotel Avoca
Plus Wilkes Barre Scranton
Best Western Plus Wilkes Barre-Scranton Airport Hotel Hotel
Best Western Plus Wilkes Barre-Scranton Airport Hotel Avoca

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3.9

out of 5

Average Guest Review

See all 47 reviews

Room cleanliness 4.0

Service & staff 4.0

Room comfort 4.0

Hotel condition 4.0

This hotel is most popular for:

Recent guest reviews

everything was great, we froze first couple hours but that’s because of our own accord putting the ac on rather then heater. 5/5 stars

Very convenient to airport and interstate. 24 hour shuttle service with friendly staff. Recent upgrades are tasteful though a bit stark.

The rooms are newly renovated. If you get a queen bed the bathroom is huge! Everything was clean and beautiful. Only problem was the pool wasn't open yet. Probably due to renovations.

At airport which is why I booked the hotel. I had a5am flight.

Nice hotel over all, and room could accomodate four people ,but had only one chair. Staff said they could not supply another chair, which made reading uncomfortable.

Hotels was dirty and staff were mildly friendly. My room smelled of old wet carpet.

One particular front desk was horribly rude to me on two occasions that were totally unprovoked and totally uncalled for!!! I have stayed at this hotel dozens of times over the course of ten years. (Looked to be 40ish Hispanic female) .....I cannot day enough KIND words for your driver and the younger clerk who may have witnessed her behavior. They have always been great everytime we go in, and go above and beyond to to help the customers and I truly believe it is just because they are nice people!

First, after a long day of travel, I expected any hotel of this sort that offers a microwave and fridge in the room to also have a pantry. Most Marriot/Hilton and other chains of this type have it. A small space to get a soup, mw meal, etc. No such luck here. Although I drove (and could have ventured back out), what of the travelers who come from the airport without a car? Seriously, it isn't that huge a lift. The woman at the counter was snarky and generally unhelpful.The place has a run-down look, and badly needs a refresh. This was a throw-a-dart-at-the-map midway point in car travel from western PA to NY, so I doubt I'll have a need to go through again. But if you have a choice in the Wyoming valley, look elsewhere.

Holiday Inn is very convenient to the airport with a shuttle running every 15 minutes.

Very convenient to airport and rental car services. This area is great! So close to the Pocono mountains and everything they have to offer!

Friendly and helpful staff, convenient shuttle which runs on request to the airport, park and fly option. We use this motel for early flights out of the Avoca airport and are never disappointed. Some breakfast products were ready by 5 AM when our plane left. Thank you!!

Room carpet was dated or dirty. Bathtub did not drain. Hotel changed WiFi code at midnight. Why not at noon when people have checked out? Would have appreciated an open electrical outlet on both sides of bed

Hotel met all our expectations. Very clean rooms and great breakfast. We will return next year for another stay.

Guest reviews for Best Western Plus Wilkes Barre-Scranton Airport Hotel

Everyone

By a verified traveler on Dec 3, 2019

Review comment Manger responded on Dec 8, 2019

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our valued guests on how we are doing. Once again thank for choosing to stay with us. Sincerely, Rak – Hotel General Manager

Families

By a verified traveler on Nov 3, 2019

Review comment Manger responded on Nov 8, 2019

By a verified traveler on Oct 28, 2019

Review comment Front Desk responded on Oct 28, 2019

Thank you for staying with us.

By a verified traveler on Oct 16, 2019

Review comment Front Desk responded on Oct 16, 2019

Thank you so much for taking the time to leave us your feedback. Perfect score is what we aspire for.

By a verified traveler on Aug 29, 2019

Review comment Hotel Front Desk responded on Aug 29, 2019

Thank you staying at our newly renovated Best Western Plus @ Wilkes Barre-Scranton Airport Hotel, we greatly appreciate your business. Hopefully you choose us on your next trip to the wonderful Northeast Pennsylvania. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 39147 Property Best Western Plus Wilkes Barre-Scranton Airport Hotel

By a verified traveler on Jul 25, 2019

Review comment Hotel responded on Aug 20, 2019

Thank you for choosing to stay with us. Hopefully on your next visit, we will keep exceeding your expectation

Family with small children Partner Couples Families

By a verified traveler on May 27, 2019

By a verified traveler on Apr 30, 2019

By a verified traveler on Feb 1, 2019

By a verified traveler on Jan 13, 2019

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Best Western Plus Wilkes Barre-Scranton Airport Hotel

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

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