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Recent guest reviews

everything was great, we froze first couple hours but that’s because of our own accord putting the ac on rather then heater. 5/5 stars

Very convenient to airport and interstate. 24 hour shuttle service with friendly staff. Recent upgrades are tasteful though a bit stark.

The rooms are newly renovated. If you get a queen bed the bathroom is huge! Everything was clean and beautiful. Only problem was the pool wasn't open yet. Probably due to renovations.

At airport which is why I booked the hotel. I had a5am flight.

Nice hotel over all, and room could accomodate four people ,but had only one chair. Staff said they could not supply another chair, which made reading uncomfortable.

Hotels was dirty and staff were mildly friendly. My room smelled of old wet carpet.

One particular front desk was horribly rude to me on two occasions that were totally unprovoked and totally uncalled for!!! I have stayed at this hotel dozens of times over the course of ten years. (Looked to be 40ish Hispanic female) .....I cannot day enough KIND words for your driver and the younger clerk who may have witnessed her behavior. They have always been great everytime we go in, and go above and beyond to to help the customers and I truly believe it is just because they are nice people!

First, after a long day of travel, I expected any hotel of this sort that offers a microwave and fridge in the room to also have a pantry. Most Marriot/Hilton and other chains of this type have it. A small space to get a soup, mw meal, etc. No such luck here. Although I drove (and could have ventured back out), what of the travelers who come from the airport without a car? Seriously, it isn't that huge a lift. The woman at the counter was snarky and generally unhelpful.The place has a run-down look, and badly needs a refresh. This was a throw-a-dart-at-the-map midway point in car travel from western PA to NY, so I doubt I'll have a need to go through again. But if you have a choice in the Wyoming valley, look elsewhere.

Holiday Inn is very convenient to the airport with a shuttle running every 15 minutes.

Very convenient to airport and rental car services. This area is great! So close to the Pocono mountains and everything they have to offer!

Friendly and helpful staff, convenient shuttle which runs on request to the airport, park and fly option. We use this motel for early flights out of the Avoca airport and are never disappointed. Some breakfast products were ready by 5 AM when our plane left. Thank you!!

Room carpet was dated or dirty. Bathtub did not drain. Hotel changed WiFi code at midnight. Why not at noon when people have checked out? Would have appreciated an open electrical outlet on both sides of bed

Hotel met all our expectations. Very clean rooms and great breakfast. We will return next year for another stay.

Concorde Drive Avoca PA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Best Western Plus Wilkes Barre-Scranton Airport Hotel places you within a 15-minute drive of popular attractions such as University of Scranton and Montage Mountain Ski Resort. This 98-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

All of Best Western Plus Wilkes Barre-Scranton Airport Hotel's 98 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and video-game consoles.


Property features

Guests of Best Western Plus Wilkes Barre-Scranton Airport Hotel have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this ski hotel include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Wilkes Barre-Scranton Airport Hotel

Everyone (15) Business (9) Couples (6) Family (11) Other (4) Friends (2)
5
Everyone

By on Dec 3, 2019

Review comment responded on Dec 8, 2019

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our valued guests on how we are doing. Once again thank for choosing to stay with us. Sincerely, Rak – Hotel General Manager

5
Families

everything was great, we froze first couple hours but that’s because of our own accord putting the ac on rather then heater. 5/5 stars

By on Nov 3, 2019

Review comment responded on Nov 8, 2019

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our valued guests on how we are doing. Once again thank for choosing to stay with us. Sincerely, Rak – Hotel General Manager

5
Everyone

By on Oct 28, 2019

Review comment responded on Oct 28, 2019

Thank you for staying with us.

5
Everyone

By on Oct 16, 2019

Review comment responded on Oct 16, 2019

Thank you so much for taking the time to leave us your feedback. Perfect score is what we aspire for.

4
Families

Very convenient to airport and interstate. 24 hour shuttle service with friendly staff. Recent upgrades are tasteful though a bit stark.

By on Aug 29, 2019

Review comment responded on Aug 29, 2019

Thank you staying at our newly renovated Best Western Plus @ Wilkes Barre-Scranton Airport Hotel, we greatly appreciate your business. Hopefully you choose us on your next trip to the wonderful Northeast Pennsylvania. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 39147 Property Best Western Plus Wilkes Barre-Scranton Airport Hotel

5
Everyone

By on Jul 25, 2019

Review comment responded on Aug 20, 2019

Thank you for choosing to stay with us. Hopefully on your next visit, we will keep exceeding your expectation

5
Family with small children Partner Couples Families

The rooms are newly renovated. If you get a queen bed the bathroom is huge! Everything was clean and beautiful. Only problem was the pool wasn't open yet. Probably due to renovations.

By on May 27, 2019

5
Everyone

By on Apr 30, 2019

5
Everyone

At airport which is why I booked the hotel. I had a5am flight.

By on Feb 1, 2019

3
Everyone

By on Jan 13, 2019

Best Western Plus Wilkes Barre-Scranton Airport Hotel

30 Concorde Drive, Avoca, PA 18641
url importing https://www.orbitz.com/Scranton-Hotels-Best-Western-Plus-Wilkes-Barre-Scranton-Airport-Hotel.h27830-p2.Hotel-Reviews