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Hampton Inn Scranton at Montage Mountain

2.5 out of 5.0

Recent guest reviews

We stayed here for one night and had a pleasant stay. Hotel is right off 81 and less than a 10 minute drive from downtown. Room was comfortable and clean. Only complaint was that there was no fridge in the room. Breakfast was average, nothing special.

Excellent experience. Only one minor problem the tv didn't work. They tried to fix it but couldn't . They offered to change my room but I refused. Handyman was most helpful as was desk personnel.

We had an excellent stay, as usual. We had a problem with the heater in our room, but they looked at it quickly and set us up in another room when it was discovered that it could not be fixed. The staff gave us a snack bag for the inconvenience. We will always stay at this hotel in Moosic!

We were greeted with a smile, desk clerk was friendly, efficient and informative. The room was clean, the a.c. was effective and we had a good night's sleep without noise or interruptions. Breakfast was more than adequate and the staff were enthusiastic about keeping the food stations filled. We were on our way, refreshed and happy with our choice of accommodation.

I'm a gold status member of Marriott, and bc they were sold out I stayed at the Hampton Inn. I was so impressed by the cleanliness of the Hampton, actually cleaner then the marriott I usually stay at. Also, the beds were more comfortable than the Marriott. After this stay, I began a hilton honors card. This place is truly a diamond in the ruff.

The staff was very friendly and helpful,rooms clean and comfortable.The pool and hot tub area were well kept.The only draw back was no bar lounge or restaurant near hotel you had to drive to get any of these.

Hotel was immaculate. Staff couldn't be more helpful. Parking was great. Breakfast was superb. Room was immaculate.

My teenage daughter and I were on a cross-country road trip: destination NYC. Arrived at this Hampton around 9 pm. Had a little bit of difficulty finding it b/c of road construction in the area. But, once we did it was everything we needed. Breakfast was great and we were on our way to NYC.

We had a beautiful time staying in the Hampton Inn. The room was very clean and stylishly decorated. The staff was courteous and helpful. The hotel grounds and area was very peaceful and scenic. Thank you!!!!

Room was great, but cold the first night due to the heater/ac unit did not work. A little to late to call the desk because it was late & we already settle in for the night. Notifies the front desk the next morning & it was fix. Excellant place to stay.

We had a very enjoyable stay Went to see nine Scranton Yankees baseball games (stadium just two minutes away). We enjoyed downtown Scranton - went to a different restaurant every night; most of them were quite good. We especially liked City Cafe, Casey's Corner, G's Wood Grill and the Indian restaurant on Birney Street in Moosic. The staff at Hampton Inn were all very pleasant and helpful, especially the breakfast crew. BTW, the free breakfast was fine, had a wide selection and changed the "menu" daily.

Hampton is NOT a four star hotel, but this a very good one. Well recommended. Friendly front-desk staff, comfortable room & bed, good breakfast. They had make-your-own belgian waffles(!), which I have not seen before at a Hampton (Not a frequent visitor, admittedly).

The staff were very nice.They allowed us to check in early and were helpful. However the parking is terrible I had to park in the hotel next door just to get to my hotel.

Hotel has been recently remodeled. Nice lobby and rooms. Small beds. Really impressive breakfast for a "continental-style" meal.

We went to a concert. The hotel was an excellant location to the concert. Great get away.

BED BUGS. No resolution to our complaint which was made Thurdays moring 7/15. We have not been reimbursed yet. Manager was not in to verify refund to Orbitz on Thursday. I called the Hampton Inn corporation directly and I was told that I would have a resolution in 72hrs.I have not heard from the Hampton Inn as of yet. It has been longer than 72 hrs.(I guess I will have to call the hotel AGAIN). I am upset with Hampton Inn's customer service. It was 0200 and my husband and I had to travel to another town to find a room. Mind you we were infested with bugs. So far we have paid for two rooms for one night. Not too mention we had to throw away our suit cases and some of our clothes. My lesson to you is book directly with your hotel or airline. [...].

The staff was very nice, helpful and professional. The rooms were clean and the rooms quiet. We had a young family next door and didn't know it until we were in the hallway, one of the younger kids was crying and we heard him once in the hall. The fitness room has 5 machines, all worked fine and it was airconditioned. The pool is heated and well maintained. It's a nice place to stay. Free breakfast and cookies in the evening too. Next door to MUGGS, a nice restaurant with good food, pleasant waitstaff. Right next to RT I-81.

Trip was for business, one night only, experience was nice. Peaceful rest, clean facility, beautiful views and location.

Hotel staff was extremely nice and very willing to help. I would highly recommend this place to everyone!

Good stay

Room options

One king whirlpool non smoking

King 1 | Sleeps 2

King standard non smoking

King 1 | Sleeps 3

King study non smoking

King 1 | Sleeps 5

2Double Beds Special Nonsm

Full 2 | Sleeps 4

Guest reviews for Hampton Inn Scranton at Montage Mountain

Everyone (2) Couples (10) Business (1) Family (5) Friends (4) Other (1)
4

nice quiet hotel for a quick visit

Everyone

We stayed here for one night and had a pleasant stay. Hotel is right off 81 and less than a 10 minute drive from downtown. Room was comfortable and clean. Only complaint was that there was no fridge in the room. Breakfast was average, nothing special.

By on Sep 1, 2017

5

nice hotel near interstate highway.

Everyone

Excellent experience. Only one minor problem the tv didn't work. They tried to fix it but couldn't . They offered to change my room but I refused. Handyman was most helpful as was desk personnel.

By on Feb 16, 2016

4

sister shopping trip

Families

We had an excellent stay, as usual. We had a problem with the heater in our room, but they looked at it quickly and set us up in another room when it was discovered that it could not be fixed. The staff gave us a snack bag for the inconvenience. We will always stay at this hotel in Moosic!

By on Nov 18, 2014

4

one night stay

Couples

We were greeted with a smile, desk clerk was friendly, efficient and informative. The room was clean, the a.c. was effective and we had a good night's sleep without noise or interruptions. Breakfast was more than adequate and the staff were enthusiastic about keeping the food stations filled. We were on our way, refreshed and happy with our choice of accommodation.

By on Jul 16, 2014

4

diamond in the ruff

GetawayWithFriends

I'm a gold status member of Marriott, and bc they were sold out I stayed at the Hampton Inn. I was so impressed by the cleanliness of the Hampton, actually cleaner then the marriott I usually stay at. Also, the beds were more comfortable than the Marriott. After this stay, I began a hilton honors card. This place is truly a diamond in the ruff.

By on May 19, 2014

4

clean and comfortable

GetawayWithFriends

The staff was very friendly and helpful,rooms clean and comfortable.The pool and hot tub area were well kept.The only draw back was no bar lounge or restaurant near hotel you had to drive to get any of these.

By on Feb 10, 2014

4

great hotel would stay there again

Couples

Hotel was immaculate. Staff couldn't be more helpful. Parking was great. Breakfast was superb. Room was immaculate.

By on Aug 24, 2013

4

everything we needed for overnight stay

Families

My teenage daughter and I were on a cross-country road trip: destination NYC. Arrived at this Hampton around 9 pm. Had a little bit of difficulty finding it b/c of road construction in the area. But, once we did it was everything we needed. Breakfast was great and we were on our way to NYC.

By on Aug 13, 2013

5

amazing vacation!!!!!!!

Couples

We had a beautiful time staying in the Hampton Inn. The room was very clean and stylishly decorated. The staff was courteous and helpful. The hotel grounds and area was very peaceful and scenic. Thank you!!!!

By on Jun 26, 2013

5

great couple of days

Couples

Room was great, but cold the first night due to the heater/ac unit did not work. A little to late to call the desk because it was late & we already settle in for the night. Notifies the front desk the next morning & it was fix. Excellant place to stay.

By on Oct 19, 2011