See all properties

The Water Tower Inn, BW Premier Collection

3.5 star property

Choose dates to view prices

Photo gallery for The Water Tower Inn, BW Premier Collection

Bar (on property)
3 indoor pools
Front of property
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
360 Great Northern Rd, Sault Ste. Marie, ON, P6B4Z7
  • Place, Northern Ontario Country Music Hall of Fame
    ‪8 min walk‬
  • Place, Sault College
    ‪8 min walk‬
  • Place, Bellevue Park
    ‪5 min drive‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(63 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

9.2 out of 10
Wonderful
(18 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed, Non Smoking, Kitchenette | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 900 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 900 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(17 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.8 out of 10
Good
(26 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Suite, Multiple Beds, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 1500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette

Suite, Multiple Beds, Non Smoking, Kitchenette | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(10 reviews)
  • 1194 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(12 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room with Roll in Shower - Non-Smoking

  • Sleeps 2

Double Room with Two Double Beds - Non-Smoking

  • Sleeps 4

Double Room with Two Double Beds - Pet Friendly/Non-Smoking

  • Sleeps 4

Executive King Room - Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 2

King Suite - Non-Smoking

  • Sleeps 2

Queen Room

  • Sleeps 2

1 Queen Bed, Non-Smoking, Walk In Shower, Microwave And Refrigerator

  • Sleeps 4

Queen Suite with Fireplace - Non-Smoking

  • Sleeps 4

Queen Suite with Spa Bath - Non-Smoking

  • Sleeps 2

Suite with Three Queen beds

  • Sleeps 6

Queen Suite with Kitchenette and Shower

  • Sleeps 4

1 Queen Bed, Non-Smoking, Refrigerator, Two Person Jetted Tub

  • Sleeps 2

2 Queen Beds, Non-Smoking, Jetted Tub, Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Refrigerator, Bathtub

  • Sleeps 5

View all photos for Double 1 Queen Bed, Non-Smoking, Refrigerator, Walk in Shower, Sofabed

Desk, blackout drapes, iron/ironing board, free WiFi

Double 1 Queen Bed, Non-Smoking, Refrigerator, Walk in Shower, Sofabed

  • Sleeps 2

You may also like

Ad

Holiday Inn Express Sault Ste Marie by IHG

Sault Ste. Marie
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
8.6 out of 10, Excellent, 1,147 reviews
$103 nightly
The price is $123
May 10 - May 11
Total with taxes and fees
Holiday Inn Express Sault Ste Marie by IHG

About the neighborhood

Sault Ste. Marie

The Water Tower Inn, BW Premier Collection places you within a 10-minute stroll of Northern Ontario Country Music Hall of Fame and Sault College. This 175-room, 3.5-star hotel welcomes guests with 3 indoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Northern Ontario Country Music Hall of Fame - 8 min walk - 0.5 miles
  • Sault College - 8 min walk - 0.5 miles
  • Agawa Canyon Tour Trains - 5 min drive - 3.0 miles
  • Bellevue Park - 5 min drive - 2.1 miles
  • Gateway Casinos - 5 min drive - 3.0 miles

Getting around

  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport) - 22 min drive

Restaurants

  • ‪Firehouse Subs - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪QDOBA Mexican Eats - ‬15 min walk

About this property

The Water Tower Inn, BW Premier Collection

At The Water Tower Inn, BW Premier Collection, guests enjoy 3 indoor pools, a children's pool, and a 24-hour gym. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include 2 hot tubs, free WiFi in public areas, and a conference center.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available once per stay.
3 indoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Quattro Hotel & Conf. Centre, an Ascend Collection Hotel
Sault Ste. Marie
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 1,134 reviews
$109 nightly
The price is $131
May 31 - Jun 1
Total with taxes and fees
Quattro Hotel & Conf. Centre, an Ascend Collection Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 5 to 15 for adults and CAD 4 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Caseys Grill.Bar

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 indoor pools
  • Children's pool
  • TV in common areas

Family friendly

  • 3 indoor pools
  • Children's pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (10,764 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 5 to 15 for adults, and CAD 4 to 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Algoma's Water Tower
Algoma's Water Tower Inn
Algoma's Water Tower Sault Ste. Marie
Water Tower Inn
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algomas Water Hotel
Algoma's Water Tower Inn & Suites Sault Ste. Marie, Ontario
Hotel Algomas Water
Algoma's Water Tower Inn Sault Ste. Marie
Algoma's Water Tower Inn BW Premier Collection Sault Ste. Marie
Algoma's Water Tower Inn BW Premier Collection
Algoma's Water Tower BW Premier Collection Sault Ste. Marie
Algoma's Water Tower BW Premier Collection
Water Tower Inn BW Premier Collection Sault Ste. Marie
Water Tower Inn BW Premier Collection
Water Tower BW Premier Collection Sault Ste. Marie
Water Tower BW Premier Collection
The Water Tower Inn, BW Premier Collection Hotel
The Water Tower Inn, BW Premier Collection Sault Ste. Marie

Frequently asked questions

What's there to do around The Water Tower Inn, BW Premier Collection?

This hotel is located in Sault Ste. Marie within a short 6-minute walk of Northern Ontario Country Music Hall of Fame. You'll also find Agawa Canyon Tour Trains and GFL Memorial Gardens within a short drive.

How much does it cost to stay at The Water Tower Inn, BW Premier Collection?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at The Water Tower Inn, BW Premier Collection on May 24, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Water Tower Inn, BW Premier Collection?

Yes, self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible parking are also available.

Does The Water Tower Inn, BW Premier Collection include a casino at the property?

No, The Water Tower Inn, BW Premier Collection doesn't have a casino.

Will I find an indoor pool at The Water Tower Inn, BW Premier Collection?

Yes, this hotel has 3 indoor pools along with 2 hot tubs. Guests have pool access between 7:00 AM and 10:00 PM.

Is The Water Tower Inn, BW Premier Collection good for couples?

There are many amenities for couples at this hotel, including a restaurant and 3 indoor pools plus some guestrooms feature a fireplace.

Are there hot tubs at The Water Tower Inn, BW Premier Collection?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does The Water Tower Inn, BW Premier Collection have a restaurant that serves breakfast?

Yes, The Water Tower Inn, BW Premier Collection serves a full breakfast for a surcharge each morning at Caseys Grill.Bar.

Will The Water Tower Inn, BW Premier Collection allow pets to stay for free?

No, pets aren't allowed at The Water Tower Inn, BW Premier Collection though service animals are welcome.

Are there connecting rooms at The Water Tower Inn, BW Premier Collection?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from The Water Tower Inn, BW Premier Collection?

The closest major airport to The Water Tower Inn, BW Premier Collection is Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport), which is 12 mi away (22 minutes by car). Another top airport is Sault Ste. Marie, MI (CIU-Chippewa County Intl.), which is located 24.5 mi away (29-minute drive).

Can I book a room with a balcony at The Water Tower Inn, BW Premier Collection?

No, there aren't any guestrooms with balconies at The Water Tower Inn, BW Premier Collection.

Does The Water Tower Inn, BW Premier Collection host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Water Tower Inn, BW Premier Collection.

The Water Tower Inn, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 1012 reviews
Rating 8 - Good. 269 out of 1012 reviews
Rating 6 - Okay. 146 out of 1012 reviews
Rating 4 - Poor. 53 out of 1012 reviews
Rating 2 - Terrible. 46 out of 1012 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Willie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was alright. Disappointed hot tub was closed as only reason booked this hotel. Pool area was freezing but kids say pool was warm
Stayed 1 night in Jan 2026

8/10 Good

Jeff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything wa great
Stayed 3 nights in Jan 2026

10/10 Excellent

Elisabeth

The staff was excelled and I loved the pool area and the outside hottub in the snow was a treat
Stayed 1 night in Feb 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Unreal how kind and friendly the staff was here...how accommodating they were with everything, even the pub and Casey's which you have access from inside...the difficult to understand room description that expedia had on the website calling the room a double room making me think it was a room with 2 beds caused me to book the wrong room...Kimberly fixed everything!!!amazing! They even let my teens play their guitar and sing the evening away in the lobby area at night while i was resting in my room. I can't say thank you enough....we had bad neighbours above us, sounded like a herd of elephants doing aerobics at odd hours, but that's out of their control and also the beds are not very comfortable but it definitely makes up for the kindness and the above and beyond that they have displayed...will definitely stay again and 100% recommend.
Stayed 3 nights in Jan 2026

6/10 Okay

James

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The room was spectacular nice and clean a tad dated but has everything you need. This is the 3rd time staying at this location over the last 15 years. I was really looking ford to be able to stay at the Governor Generals Suite. This is one of there nicer suites. Definitely not cheep to stay in the room just the security depoet is 600.00 and worth it as the room is really a 2 bedroom 2 bathroom apartment in size. The apartment suite showes its age but shows a time of glamer and glory. Down side for the price you pay you would expect better customer services. When I was checking in after a 7 hour drive to get there I asked the receptionist if the room would be avaliable for a second night as my slef and my guests my need to extend are business buy a day. The receipt looked me over and seen a man in track pants and a a sweeter as i like to be comfortable for long drives and she replies. The room is vary expensive and as i went through Expedia i would have to come back in the morning to check the availability. What can I say. Should I have ANNOUNCED that i work for the largest gold producers in the world to get a simple question answered like is the room avaliable for another night. I was not expecting to be received as someone who couod not afford a room just because i went through Expedia. And the list of customer services issues for the price you pay can go on and on but i am limited on space for this review.
Stayed 1 night in Jan 2026

6/10 Okay

Steve

Stayed 1 night in Jan 2026

10/10 Excellent

Max

Stayed 1 night in Jan 2026

6/10 Okay

Kathryn

Liked: Cleanliness
Staff was great! But very cold pool and pool area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bella-Jean

Stayed 2 nights in Jan 2026

2/10 Terrible

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

Bobby

Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have Breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 3 nights in Jan 2026

10/10 Excellent

Lacey

Stayed 1 night in Jan 2026

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Devy.

Traveled with partner
Liked: Staff & service, amenities
Room and service was good. Just the bed was smaller than what we wanted. And the couch has stains on it. We didn’t wanna sit on it.
Stayed 1 night in Jan 2026

8/10 Good

Amber

Stayed 1 night in Jan 2026

2/10 Terrible

Norman

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I arrived @ 7Pm after a 15 hour drive, walked in the lobby and there were two people behind the desk. The gentleman was helping a guest, the second one whose name is Car, was chatting with a coworker about the nachos that coworker had just ordered from Casey’s. I stood there for a minute or two while they finish their conversation. The coworker walked away when Car looked up at me and said “Sup” I assume that meant that she was ready to check me in, I hadn’t booked yet so I asked her if the price direct was better than the price I would get on Expedia. She told me that Expedia was a rip off always and ask me what kind of room I wanted. I asked for some pricing to compare and Expedia turned out to be $60 cheaper today. So I booked on Expedia. No problem there. I askedHow do I get to 502 she then pointed me to the elevator said between the pillars, hit the button. I am in Sault Ste. Marie about 15 times a year. I have always stayed at the Quattro until today. I also book rooms for my clients when I’m here as they are all from out of the country and working in agriculture means I have to bring them to the field as I can’t bring the field to them. It was just me this time. I would be embarrassed if one of my clients told me this story. Where I put them up as a reflection on me, very unprofessional, and not at all great service.
Stayed 1 night in Jan 2026

2/10 Terrible

Larysa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very outdated and in disrepair they gave us the wrong room , and the heat was not working when it was -20° outside! Was supposed to be a suite but had no hot tub in the room not a nice room carpets were dirty out in the hallways..
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

gordon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent, early check in. Room was clean
Stayed 1 night in Jan 2026

8/10 Good

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hot tub was out of order without notification that it would be out of order. The pool attendant was very particiular about who was in the pool area and was strict on what the children were doing. The rules are not posted on the website of what people can and cannot do, and people needed to sign a form stating the rules, however, other children were running up and down the hallway at all hours of the night. The phone didn't work to be able to call the front desk to let them know this.
Stayed 1 night in Dec 2025

6/10 Okay

Charlee-May

Traveled with partner, Traveled with pets
Disliked: Amenities
When we arrived we were informed that the pool, hot tub and sauna were not available for the entire three nights. This is not acceptable. The only reason why we chose this property is to use the hot tub and sauna due to our chronic pain. It was a real disappointment and they would not reward us in any way except a few free breakfasts.
Stayed 3 nights in Dec 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing stay. The pool closure was spun as a short term, just happened, “might be fixed tomorrow” situation, but with time it became clear it’s been an ongoing issue. With no notice of a weeks long pool issue until check-in our hands were tied and no effort was made to compensate. The hotel is a bit run down and dated, not bad but nothing special. We literally only chose it because of the pool. Issues, understandably, arise but the lack of honesty and transparency surrounding the main attraction to this hotel is frustrating. Would encourage future travelers to avoid until the pool is functioning as usual.
Stayed 2 nights in Dec 2025

Hotels