Beautiful location but run down and dirty. No maintenance. Nothing like it used to be. Sad.
It was very clean, and staff very friendly. The beach is beautiful.
Great location on Lido Key-easy access to Lido beach-plenty of chairs and tables outside by 2pools(one heated)-nice breakfast outside to enjoy morning sun-will be back a hidden gem
Sandcastle is an older property and therefore it is cheaper than the others, and should be. While checking in, I heard a lady complain of tripping on the carpet. I chalked it up as a “Karen”. Well, she was likely spot on. I had several issues w my room: 1) Maintenance were in there when we arrived and had to wait 2) Phone didn’t work, but ok 3) Had to lift up bathroom door to close because of loose hinges 4) Very hard to turn on sink water 5) Broken curtain pull rod Not to mention the pool lights were mostly out which made for a dark pool at night.
Server stole from us, horrible rooms, ac sucked, dirty room.
Location is amazing. Pool area nice staff ok No fridge and outside areas dirty and old
Location is very nice. Rooms are very aged. Whole property condition is very run down. You can tell there has been no investment put back in resort to keep it updated and fresh. Someone needs to purchase this resort and bring her back to her glory. This at one time was a Hemsley property. Leona, a tough previous owner would be rolling in her grave if she saw its current condition. Lido Key is an upscale area. Sandcastle does not reflect that. Room mattresses are worn. Decor out dated. Carpets worn. Hallways need fresh paint. Bathrooms very small. Be aware of the daily $25 resort fee. Chairs on beach are included but if you want an umbrella it cost more. Not worth the fee.
The best thing about this hotel was the pool and the beach. Bathrooms need to be updated, this hotel is OLD.
Liked the size and beach was clean beautiful and not crowded. The rooms were roomy and super clean. Beds soft. Buildings could be updated looked like a 1960 hotel .
I loved the retro old Florida feel of this hotel. The fact that it was right on beautiful Lido Beach was amazing as was the pool! Having access to beach lounge chairs, umbrellas, free bottles of water plush towels was great! I will definitely return.
Great location. Pools and patio spacious. Staff very friendly. Gift shop on site.
They have a nice Big heated pool. The resturant has great food and great service. Free water is provided by resort. The property is in a state of disrepair a lot of stuff should be fixed or updated nothing big. Carpets worn through,paint peeling small stuff like that.
The staff are very friendly! The location is great!
You are basically paying for the beach and location. This is a rundown property with terrible rooms. The rooms are old, nothing is renovated and the beds are bricks. We all had tiny bugs (ant like) all over our bathroom. We contemplated leaving as soon as we got there.
I really liked the location the beach is amazing the bar the restaurant was all perfectly OK enjoyed the staff and the other guests.. The price is very fair I got a beach front room my bed was excellent. The whole place needs to be renovated. But, the price would go up…
Very old property ! Smell bad bad in the room ! Chipped paint mold phone in the room not working ! Is close to the beach only good thing !
Sandcastle Resort at Lido Beach places you next to Lido Beach and within 2 miles (3 km) of other popular attractions like St. Armands Circle. This 176-room, 3-star hotel welcomes guests with 2 outdoor pools, a private beach, and free in-room WiFi.
Order from room service to satisfy your hunger without leaving your room.
All 176 air-conditioned rooms provide free local calls, laptop-compatible safes, and ironing boards. Guests can expect free WiFi and 37-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries.
At Sandcastle Resort at Lido Beach, guests have access to a private beach, 2 outdoor pools, and free WiFi in public areas. Onsite parking is available for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a business center, free newspapers, and a terrace.
Beautiful location but run down and dirty. No maintenance. Nothing like it used to be. Sad.
It was very clean, and staff very friendly. The beach is beautiful.
Great location on Lido Key-easy access to Lido beach-plenty of chairs and tables outside by 2pools(one heated)-nice breakfast outside to enjoy morning sun-will be back a hidden gem
Sandcastle is an older property and therefore it is cheaper than the others, and should be. While checking in, I heard a lady complain of tripping on the carpet. I chalked it up as a “Karen”. Well, she was likely spot on. I had several issues w my room: 1) Maintenance were in there when we arrived and had to wait 2) Phone didn’t work, but ok 3) Had to lift up bathroom door to close because of loose hinges 4) Very hard to turn on sink water 5) Broken curtain pull rod Not to mention the pool lights were mostly out which made for a dark pool at night.
We are sorry you did not enjoy your stay with us. We will address your concerns as we are working hard to make some improvements. Regards
Server stole from us, horrible rooms, ac sucked, dirty room.
Location is amazing. Pool area nice staff ok No fridge and outside areas dirty and old
Thank you for staying with us. We are working hard to correct these issues.
Location is very nice. Rooms are very aged. Whole property condition is very run down. You can tell there has been no investment put back in resort to keep it updated and fresh. Someone needs to purchase this resort and bring her back to her glory. This at one time was a Hemsley property. Leona, a tough previous owner would be rolling in her grave if she saw its current condition. Lido Key is an upscale area. Sandcastle does not reflect that. Room mattresses are worn. Decor out dated. Carpets worn. Hallways need fresh paint. Bathrooms very small. Be aware of the daily $25 resort fee. Chairs on beach are included but if you want an umbrella it cost more. Not worth the fee.
thank you for the helpful feedback
The best thing about this hotel was the pool and the beach. Bathrooms need to be updated, this hotel is OLD.
Thank you for your comments. We will address some of the issues with our management staff
Liked the size and beach was clean beautiful and not crowded. The rooms were roomy and super clean. Beds soft. Buildings could be updated looked like a 1960 hotel .
thank you for the great feedback!!
Thank you for your kind review. We look forward to your next visit. Regards