Bad service
We needed a clean, quiet room, and this was good value for our needs. The building does not look like the photos, and the property is old beachside. Our room had been recently renovated and had hard surfaces and was super clean. Bed was comfortable with crisp white linens. Continental breakfast was basic.
Going location
Great price with a great location!! Couldn't of asked for better really I was very happy!
It is hard to get in and out of the parking lot with the condition of traffic. The road is very busy. There is a security deposit due when you check in, did not know about that ahead of time. We had some unruly neighbors who were loud at all hours of the night. Room was nice and clean, the AC unit leg was broke so it did leak some.
Staff was friendly and helpful. Close to boardwalk. Good parking.
I had issues with the TV and after a call to the desk no assistance I reported a light switch that is jammed on and no maintenance was available. An off was made to move to another room after I had already unpacked. The staff is friendly but seems to be over taxed.
No specific likes or dislikes. Just a quiet peaceful stay. Enjoyed it.
It was ok. Photos make it look a lot better than reality. We came down one day early and just needed a place to stay until we could get into our condo the next day. When we arrived I requested a refund because of the misrepresentation online of the hotel. The lady just said “non refundable”. So we had to stay. It looks like they have remodeled but the bathtub was gross, cigarette burns in the comforter (was supposed to be non smoking) & the ac was full of mold. I would recommend looking elsewhere for a place to stay if coming to the area and looking days ahead so you can spend $50 more and be in a clean & less sketchy place. Beds were horrible.
There was construction being done so that's why the condition was not good. Also, had some very out of control parties going on late into the night/morning that should have been addressed.
After the renovation it looks great and it feels great.
Hotel was not nearly what we expected based on the previous reviews and ratings. Hotel is in process of being remodeled/renovated. However, overall condition of hotel was poor and dirty. This room was way over-priced.
There was a domestic violence call I had to make on the room next door. And then we woke up to no water in our room from a bursted pipe. We also were not impressed with how the staff is handling everything.
While the price was low, the rooms were awful. I understand they are under renovation, but the room smelled, it was like someone peed in the ac unit. it was also very damp in the room. There were also people up and making all sorts of commotion all night long in the hallway. I would expect this during certain times of the year, but not in December. zthe rest of the hotel and staff I encountered were pleasant and nice. Just the room and rude, noisy people were the problem.
Stayed one night, last minute booking since we couldn't find any other hotels. I had read a previous review about the bathtub being dirty but ignored it! It was very dirty, nasty bathtubs we had two room they both were disgusting, wore sandals to shower. Also, carpet seemed to be damp. I know it's an older hotel but we at least deserve to pay to stay in a clean room.
We liked the walking distance from the hotel to most places but the shower leaked the whole time, the bathroom was dated and wasn’t very clean , I cleaned the tub myself prior to use it as it was clearly dirty. One elevator for the number of rooms at time was such a long wait when leaving with our luggage. It was a pet free facility but there was a man with a dog the whole time we were there and it was not marked to be a service animal. We do not plan to stay here again in the future.
Emerald Coast Inn And Suites places you next to Emerald Coast Convention Center and within a 5-minute walk of other popular sights like Gulfarium Marine Adventure Park. This 59-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.
All of Emerald Coast Inn And Suites's 59 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
At Emerald Coast Inn And Suites, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include laundry facilities, a TV in a common area, and an ATM.
Bad service
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!.
We needed a clean, quiet room, and this was good value for our needs. The building does not look like the photos, and the property is old beachside. Our room had been recently renovated and had hard surfaces and was super clean. Bed was comfortable with crisp white linens. Continental breakfast was basic.
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!.
Going location
Thanks for staying with us. We appreciate your feedback!
Great price with a great location!! Couldn't of asked for better really I was very happy!
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!.
It is hard to get in and out of the parking lot with the condition of traffic. The road is very busy. There is a security deposit due when you check in, did not know about that ahead of time. We had some unruly neighbors who were loud at all hours of the night. Room was nice and clean, the AC unit leg was broke so it did leak some.
Thank you for your review!
Staff was friendly and helpful. Close to boardwalk. Good parking.
We appreciate the kind review and thank you for choosing to stay with us at the Emerald Coast Inn & Suites!
I had issues with the TV and after a call to the desk no assistance I reported a light switch that is jammed on and no maintenance was available. An off was made to move to another room after I had already unpacked. The staff is friendly but seems to be over taxed.
We appreciate you taking the time to give us feedback on your stay. We hope you will choose to stay with us again.
We appreciate you taking the time to give us feedback on your stay. We hope you will choose to stay with us again.
No specific likes or dislikes. Just a quiet peaceful stay. Enjoyed it.
We appreciate you taking the time to give us feedback on your stay. We hope you will choose to stay with us again.
Thank you for choosing to stay at the Emerald Coast Inn & Suites. We are sorry to hear you did not enjoy your stay with us. If you encounter any problems while staying at our establishment let us know so we can fix the problem right away. We take our guest concerns very seriously and want all our guest to have a wonderful experience stay at our hotel.