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Hotel Santa Maria Inn

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in San Juan

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Photo gallery for Hotel Santa Maria Inn

Outdoor dining
Reception
Front of property
Exterior detail
Quadruple Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Room service
  • Air conditioning
  • Pet friendly

Explore the area

View in a map
Rio Segundo, 800m NE of Pacific Gas Stn, Five minutes from SJO Intl Airport, San Juan, Alajuela, 100-1039
  • Place, Plaza Real Cariari
    ‪4 min drive‬
  • Place, Costa Rica Convention Center
    ‪6 min drive‬
  • Place, Multiplaza Mall Escazu
    ‪13 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Room

Family Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Family Room

  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double or Twin Room

Down comforters, pillowtop beds, individually furnished, blackout drapes

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

San Juan

Hotel Santa Maria Inn places you within a few miles (5 km) of Plaza Real Cariari and Cafe Rosa Blanca Organic Coffee Farm. This 8-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Located centrally in San Juan, it's connected to a shopping center and also close to Cariari Bowling Center and Global Park Free Zone and Business Park.

What's nearby

  • Plaza Real Cariari - 4 min drive - 3.1 miles
  • Costa Rica Convention Center - 6 min drive - 3.9 miles
  • City Mall - 7 min drive - 3.8 miles
  • Terrazas Lindora Shopping Center - 13 min drive - 6.5 miles
  • Multiplaza Mall Escazu - 13 min drive - 6.3 miles

Getting around

  • San Antonio de Belen Station - 15 min drive
  • Juan Santamaria Intl. Airport (SJO) - 10 min drive

Restaurants

  • ‪Bar la Julieta - ‬15 min walk
  • ‪La Noventa - ‬17 min walk
  • ‪Chicharronera El Corralito - ‬19 min walk
  • ‪Subway Intel - CR 1 - ‬7 min drive
  • ‪Cheesus - ‬3 min drive

About this property

Hotel Santa Maria Inn

Pet-friendly hotel with free breakfast connected to a shopping center in San Juan
Guests of Hotel Santa Maria Inn enjoy free WiFi in public areas, free newspapers, and a terrace. You can take advantage of free parking, along with a free shuttle from the hotel to the airport (available on request). The front desk has multilingual staff that can help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities, a garden, and a vending machine.
18-inch TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower, then climb into a pillowtop bed with a down comforter. Private yards, coffee makers, and free local calls are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 7:00 AM to noon at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (CRC 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 18-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CRC 10000 per pet, per night
  • Dogs only
  • 1 total (20 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: CRC 10 per night
  • Pet fee: CRC 10000 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
The front desk is available during limited hours. For convenient departures, you can take advantage of the free airport drop-off service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Santa Maria Inn Alajuela
Santa Maria Alajuela
Hotel Santa Maria Inn Costa Rica/Alajuela
Hotel Santa Maria Inn Hotel
Hotel Santa Maria Inn San Juan
Hotel Santa Maria Inn Hotel San Juan

Frequently asked questions

Are free cancellation options available at Hotel Santa Maria Inn?

Hotel Santa Maria Inn provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see close to Hotel Santa Maria Inn?

This hotel is located in San Juan, close to Multiplaza Mall Escazu, Plaza Real Cariari, and City Mall. You'll also find Juan Santamaría Park and Oxígeno Human Playground within a short drive.

Is parking available on site at Hotel Santa Maria Inn?

Yes, self parking is offered for free at the hotel. Extended parking is available for CRC 10 per night. Though parking is limited, accessible parking is also available.

Does Hotel Santa Maria Inn include a casino on the premises?

No, Hotel Santa Maria Inn doesn't have a casino.

Is there an indoor pool at Hotel Santa Maria Inn?

No, there is no indoor pool at this hotel.

Is Hotel Santa Maria Inn a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and a turndown service.

Does Hotel Santa Maria Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Santa Maria Inn have a restaurant that serves breakfast?

Hotel Santa Maria Inn offers free continental breakfast each morning though there is no restaurant.

Does Hotel Santa Maria Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Santa Maria Inn for a fee of CRC 10000 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Santa Maria Inn?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Santa Maria Inn?

The closest major airport to Hotel Santa Maria Inn is Juan Santamaria Intl. Airport (SJO), which is 2.9 mi away (10 minutes by car). Another top airport is San José (SYQ-Tobías Bolaños Intl.), which is located 10.7 mi away (30-minute drive).

Are there rooms with balconies at Hotel Santa Maria Inn?

No, there aren't any guestrooms with balconies at Hotel Santa Maria Inn.

Reviews

Hotel Santa Maria Inn Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 34 out of 128 reviews
Rating 8 - Good. 54 out of 128 reviews
Rating 6 - Okay. 21 out of 128 reviews
Rating 4 - Poor. 9 out of 128 reviews
Rating 2 - Terrible. 10 out of 128 reviews

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely little spot to recharge!

I only stayed here one night but it was a great experience. I had to check in very late due to my flight. The staff was very attentive to me and always kept in touch with me while I was in my way for my check in. It seems like a wonderful family business and I can tell they truly care about their hotel. I was so grateful for the beautiful view when I had breakfast. The breakfast was there waiting for me at the time I requested! They even reminded me. I could tell it was homemade authentic food. Thank you so much for making me feel right at home since this was my very first time coming to Costa Rica. I cannot wait to return!!
Stayed 1 night in Jul 2025

2/10 Terrible

Makena

Period blood in my dirty bed upon arrival. Full of bugs. And straight up a weird place.
Stayed 1 night in May 2025

4/10 Poor

Raymond, Saint Louis

Traveled with family
Disliked: Staff & service, amenities
Arriving after midnight I made reservations after viewing one of the advantages was airport shuttle. They did NOT provide this service arrived in an Uber and call the telephone numbers on the front gate, bang on the door no response finally the Uber driver called and someone came and o oh en the door. Only to reply we have NO Iingormation from Expedia. Disappointed, reserved three days but left after just two NO refund. We lost an night but still paid for it. It was worth it as we left happier. Just two steps and that’s being generous
Stayed 3 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service
Good value, staff was really friendly and nice, place was a little tired but suited our quick night
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Christina the manager, was very pleasant and helpful She made a nice breakfast for me and was a kind and gentle person
Stayed 2 nights in Jan 2025

10/10 Excellent

Indra Prasad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quite place. Service was wonderful!
Stayed 4 nights in Jan 2025

4/10 Poor

Dolores

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Ravi

Disliked: Staff & service, property conditions & facilities
Felt like entering jail as seen from street, with high gated fence, electrified barbed wires, several video cameras. room was clean with many beds for all of us. Good for the price.
Stayed 1 night in Apr 2024

4/10 Poor

Krystal

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t recommend staying here

They don’t offer airport shuttle service, this needs to be removed from their page stating they do. This definitely is not the place to go if your looking for comfort. I woke up covered in bedbugs bites..I would not stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Lorna

Liked: Cleanliness, staff & service
No airport shuttle, air conditioner didn’t work, no hot water in sink in our first room. Stayed on our way through and again coming back home. Not safe area to walk to restaurants but was able to use Uber eats and Uber to the airport and bus station. Close to airport so that was good. Hotel owner was a great help and very friendly.
Stayed 1 night in Feb 2024

2/10 Terrible

Andrea

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Pro: close to airport. Con: everything else. Also, place has bugs. Not sure what type but we all woke up with bug bites everywhere. Would not stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Lilia

Stayed 1 night in Dec 2023

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a nice neighborhood in the foothills above the airport. Very tranquil setting with a garden and parking.very secure . The host makes sure your stay is comfortable.
Stayed 1 night in Mar 2023

8/10 Good

Maurice

Stayed 1 night in Feb 2023

6/10 Okay

Todd K

Stayed 1 night in Feb 2023

10/10 Excellent

Anna

Stayed 1 night in Feb 2023

8/10 Good

SHERRI

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a very basic Tico Inn. Our flight arrived late and after picking up our rental car we were less than two miles from Santa Maria. We had both emailed to prepare staff for late arrival and then called upon landing. We arrived and staff opened the gate within 5 minutes of ringing their bell. Staff was very friendly and helpful. Breakfast was good including fruit plate, eggs, sausage and toast served on an outdoor patio/garden with hummingbirds feeding on the pretty foliage. As I initially said, it is basic, but for the price, it was a safe convenient place to stay.
Stayed 1 night in Jan 2023

10/10 Excellent

Elvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God place to rest

2/10 Terrible

Cecile

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower knobs were hard to turn. At least the water was hot. They advertise free cont. bfst but there was nothing not even any coffee made; I had to make my own coffee and this area was dirty. People had eaten pizza the night before and just left the empty box there. I had told the guy that checked me in the night before that I would need an airport shuttle which they advertise as free. He acted stunned like no one ever asks for it but he didn't say it could not be done. I was in the lobby at 9:30am and there was no one at the desk. Finally a woman wanders in that works there and I tell her I've booked the shuttle. She knew nothing about it. The guy didn't tell her. Thank goodness she was able to find someone who took me. The customer service here is horrible. The staff just doesn't care😟
Stayed 1 night in Oct 2022

8/10 Good

Lindsay, Camarillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, though we were there for a quick sleep before an early morning flight. Expedia dropped the ball for the third time in our Costa Rica experience and didn't actually book our reservation. Luckily the hotel let us in the closed gate and found a room for us. It is off the beaten path and we had a little bit of a struggle finding it. We found a tourist bus parked and asked for help; he escorted us. The staff was wonderful and helpful.
Stayed 1 night in Aug 2022

6/10 Okay

Horace

Stayed 1 night in May 2022

2/10 Terrible

Selim

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to wait nearly 10 minutes in the street to be let in, then was told that there was no shuttle to the airport and I would have to pay for a taxi, then I found a cockroach in the hallway, a variety of insects in the room, and to cap it all, a bed without pillows.
Stayed 1 night in Apr 2022

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